Content Marketing and Proposals are Pretty Much the Same

I’ve taken a very small break from my identity blog post writing business to help a biometric company with a proposal. I am, after all, the biometric proposal writing expert, so I’m at home working on identity proposals. After all, I’ve done it before.

This is NOT a depiction of the bidders’ conference I attended in Connecticut 20 or so years ago. Public Domain, https://commons.wikimedia.org/w/index.php?curid=15798710

Bredemarket’s services are grouped into two distinct and separate functions: content marketing (blog posts, white papers, etc.) and proposals (RFI responses, RFP responses, sole source letters, etc.).

My division of my services makes sense in the real world. After all, in some employment situations, content marketing and proposals employ distinct and separate sets of employees.

The last Association of Proposal Management Professionals Conference I attended, in Chicago in May 2014. From https://www.apmp.org/assets/apmp-annual_report-2014_final.pdf.

But other companies are different. In fact, I’ve seen employment ads seeking marketing/proposals managers. Sounds like a lot of work, unless the company submits few proposals or performs minimal marketing.

And in many companies there are NOT dedicated proposals specialists. Which is why Bredemarket makes its money by helping the salespeople at these firms get the documents out.

Time for the truth

And if we’re truthful with ourselves, content marketing and proposals are pretty much the same thing.

I know this angers some people, who insist that they are content marketing professionals or proposal professionals, with all the proper certifications that a mere mortal could never attain. Or they did attain it, but it lapsed. Or is about to lapse unless I renew it in time.

But hear me out. I’m going to list four aspects of a particular document, and you tell me whether I’m talking about a piece of marketing content, or a proposal.

  1. The document focuses on the customer’s needs.
  2. The document describes benefits the customer will realize.
  3. The document targets one or more sets of people hungry for the solution.
  4. The document shall be in Aptos 12 point, single spaced, with 1 inch margins, and shall not exceed 20 pages.

Guess what? From that description you CAN’T tell if it’s a piece of content or a proposal.

Yes, I know some of you thought item 4 was a dead giveaway because it sounded like an RFP requirement, but maybe some company’s brand guidelines dictate that the firm’s white papers must conform to that format. You never know.

And I know that when you get into the minutiae, there are certain things that proposal writers do that content marketers don’t have to worry about, and vice versa.

But at a high level, the content marketer already knows 90% of the things they need to know to write proposals. And vice versa.

Can we all get along?

From https://www.youtube.com/watch?v=1sONfxPCTU0.

How Bredemarket Helps in Early Proposal Engagement

Man, I’ve been negative lately.

I figure that it is time to become more positive.

I’m going to describe one example of how Bredemarket has helped its customers, based upon one of my client projects from several years ago.

Stupid Word Tricks. Tell your brother, your sister and your mama too. See below.

I’ve told this story before, but I wanted to take a fresh look at the problem the firm had, and the solution Bredemarket provided. I’m not identifying the firm, but perhaps YOUR firm has a similar problem that I can solve for you. And your firm is the one that matters.

The problem

This happened several years ago, but was one of Bredemarket’s first successes.

From Sandeep Kumar, A. Sony, Rahul Hooda, Yashpal Singh, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research, “Multimodal Biometric Authentication System for Automatic Certificate Generation.”

I should preface this by noting that there are a lot of different biometric modalities, including some that aren’t even listed in the image above.

The firm that asked for my help is one that focuses on one particular biometric modality, and provides a high-end solution for biometric identification.

In addition, the firm’s solution has multiple applications, crime solving and disaster victim identification being two of them.

The firm needed a way to perform initial prospect outreach via budgetary quotations, targeted to the application that mattered to the prospect. A simple proposal problem to be solved…or so it seemed.

Why the obvious proposal solution didn’t work

I had encountered similar problems while employed at Printrak and MorphoTrak and while consulting here at Bredemarket, so the solution was painfully obvious.

Qvidian, one proposal automation software package that I have used. But there are a LOT of proposal automation software packages out there, including some new ones that incorporate artificial intelligence. From https://uplandsoftware.com/qvidian/.

Have your proposal writers create relevant material in their proposal automation software that could target each of the audiences.

So when your salesperson wants to approach a medical examiner involved in disaster victim identification, the proposal writer could just run the proposal automation software, create the targeted budgetary quotation, populate it with the prospect’s contact information, and give the completed quotation to the salesperson.

Unfortuntely for the firm, the painfully obvious solution was truly painful, for two reasons:

  • This firm had no proposal automation software. Well, maybe some other division of the firm had such software, but this division didn’t have access to it. So the whole idea of adding proposal text to an existing software solution, and programming the solution to generate the appropriate budgetary quotation, wasn’t going to fly.
  • In addition, this firm had no proposal writers. The salespeople were doing this on their own. The only proposal writer they had was the contractor from Bredemarket. And they weren’t going to want to pay for me to generate every budgetary quotation they needed.

In this case, the firm needed a way for the salespeople to generate the necessary budgetary quotations as easily as possible, WITHOUT relying on proposal automation software or proposal writers.

Bredemarket’s solution

To solve the firm’s problem, I resorted to Stupid Word Tricks.

(Microsoft Word, not Cameo.)

I created two similar budgetary quotation templates: one for crime solving, and one for disaster victim identification. (Actually I created more than two.) That way the salesperson could simply choose the budgetary quotation they wanted.

The letters were similar in format, but had little tweaks depending upon the audience.

Using document properties to create easy-to-use budgetary quotations.

The Stupid Word Tricks came into play when I used Word document property features to allow the salesperson to enter the specific information for each prospect, which then rippled throughout the document, providing a customized budgetary quotation to the prospect.

The result

The firms’ salespeople used Bredemarket’s templates to generate initial outreach budgetary quotations to their clients.

And the salespeople were happy.

I’ve used this testimonial quote before, but it doesn’t hurt to use it again.

“I just wanted to truly say thank you for putting these templates together. I worked on this…last week and it was extremely simple to use and I thought really provided a professional advantage and tool to give the customer….TRULY THANK YOU!”

Comment from one of the client’s employees who used the standard proposal text

While I actively consulted for the firm I maintained the templates, updating as needed as the firm achieved additional certifications.

Why am I telling this story again?

I just want to remind people that Bredemarket doesn’t just write posts, articles, and other collateral. I can also create collateral such as these proposal templates that you can re-use.

So if you have a need that can’t be met by the painfully obvious solutions, talk to me. Perhaps we can develop our own solution.

Cross-Functional Collaboration and the Wannabe PMP

Catalan castellers collaborate, working together with a shared goal. By Eric Sala & Tània García (uploaded to Commons by Baggio) – https://web.archive.org/web/20070529054035/http://www.nooficial.com/index.php, CC BY-SA 2.5, https://commons.wikimedia.org/w/index.php?curid=1115767

Whether you’re an employee or a sole proprietor, at some point you’re going to have to play well with others to get things done.

Bredemarket has performed this (fancy phrase: “cross-functional collaboration”), both as part of Bredemarket’s services and outside of it.

  • As an employee, I’ve managed SaaS proposal projects and other projects that needed the input of many.
  • Within Bredemarket, I’ve managed proposal and other projects of similar complexity.

Even though I’m not formally certified to do this, I do it anyway.

Pre-Bredemarket: I get SaaSy

Long before I started Bredemarket, I was managing products and proposals associated with an on-premise technology solution.

This solution had a long sales cycle (longer than Cloudflare’s, for example) and a long implementation time. After contract signature, it might take a year or more to lock down the requirements, procure the hardware and third-party software, configure the solution, perform a factory acceptance test, deliver the solution to the customer’s premises, perform one or more rounds of on-site testing, and obtain final acceptance.

But my employer wasn’t lacking in revenue during implementation, because it received partial payments as it passed various milestones. Perhaps a small percentage of the total price would be paid upon requirements completion. Another percentage at delivery. Additional percentages at different points in the implementation, with the final large payment upon acceptance.

By Sam Johnston – Created by Sam Johnston using OminGroup’s OmniGraffle and Inkscape (includes Building icon.svg by Kenny sh), CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=6089457

But then I was the proposal manager for a prospect desiring a SaaS implementation.

  • The Request for Proposal (RFP) made it very clear that the prospect would not pay a dime to the successful bidder until AFTER the system was accepted and in productive use. Because that’s how SaaS implementations work.
From Regiondo, https://pro.regiondo.com/blog/saas-vs-on-premise/. Note the difference in set-up costs (for the purchasser) between the on-premise and SaaS models.
  • This would have a major financial impact on my employer, since it would take a much longer time to recoup the initial costs of the implementation.
  • Without going into details…we didn’t, um, “win” the bid.

Several years later, the, um, SITUATION had changed, and my employer was more willing to accept the financial risks associated with SaaS implementations. I was still a proposal manager at the time and was able to work on my employer’s first successful SaaS bids. But that assumption of risk wasn’t the only barrier to success, because I had to work with a lot of different cross-functional collaborators to get those bids out.

  • The salespeople who wants to sell the SaaS systems to their prospects.
  • The engineers who had to do the heavy lifting to transition our on-premise solution to a SaaS solution.
  • The program managers who had to keep an eye on the costs of the implementation to ensure that our employer’s financial risk was minimized.
  • The customer support people who had to manage the system after final acceptance, even though much of the system was in a cloud center somewhere instead of at the customer’s site.
  • The finance and pricing people who had to adjust to this new way of doing business.
  • The legal people who had to develop a brand new contract that encompassed the new reality.
  • Finally, the executives who were willing to take the risk to enter the SaaS market and who wanted to succeed without losing money.

I think this is when I made my observation about managers of large proposals. In a large project, the proposal manager is the only one who spends 100% of their time on the project. The salespeople are selling other deals, the engineers are engineering other stuff, and so forth. Therefore, it was up to me to ensure that everything continued to move forward, because while these bids were important to the others, they were critically important to me.

Anyway, these later bids had a much happier ending, the employer successfully entered the SaaS market, and as more customers moved from on-premise to SaaS models, thus evening out my employer’s income stream, the financial risk from SaaS proposals was reduced significantly.

That cross-functional collaboration experience, exercised on these bids and in many other instances over the years, would be put to the test a few years later when I started Bredemarket.

Bredemarket: herding cats

From Fallon (not Jimmy) 2000 “Cat Herders” advertisement for EDS, https://www.fallon.com/cat-herder.

It’s one thing for a company employee to manage a project with a ton of people, none of whom report to you and most of whom outrank you.

It’s another thing when an outside contractor has to manage a project of inside employees.

One of my Bredemarket projects, which happened to be another proposal project, required me to do just that. While the proposal was much simpler than the bids constructed at my former employer, the effort still required a lot of shepherding to get all the pieces put together, obtain all the approvals, and get someone to submit the final proposal since I, as a non-employee, couldn’t do it myself.

Everything worked out, and the employees were great, but there were times when it seemed like I was the only one to keep an eye on all the tasks.

Something that I had never been formally trained to do.

Today’s acronym is PMP

Eventually I (temporarily) stopped working on finger/face projects for Bredemarket because I was employed by a finger/face company. And I found myself managing projects of similar complexity (the 80+ battlecard project, for example).

And that’s when I realized that I was a de facto project manager.

Even though I didn’t have the fancy certification to attest to this.

The Project Management Institute offers several certifications, including:

I toyed around with the idea of starting the certification progression in 2023, and even though my employer didn’t have the rigorous annual goal-setting processes that larger organizations have, I set a personal goal in one of my employer’s Asana projects to advance to CAPM by the end of 2023.

And then…things happened.

Perhaps at some point I’ll get the official piece of paper that I can flash around, but until then I’ll learn on my own, both by coursework and by…well…actual managing projects.

Working With Familiar Faces

Often consultants work with someone whom they have never met before.

Sometimes they get to work with friends they have known from previous experiences, which can be a good thing.

From “We Are Your Friends.” https://vimeo.com/11277708.

First example: A couple of years ago, when consulting for a large client, I worked on a proposal with one of the client’s partners, and one of the employees in the partner organization happened to be a former coworker from MorphoTrak.

Second example: This morning I’m meeting with Gene Volfe, a former coworker at Incode Technologies (we started at Incode on the same day). We’re working on a project together that requires Gene’s demand generation skills and my content skills…which we will be employing for the benefit of another former MorphoTrak coworker.

Third example: Speaking of Incode, two of my former coworkers are reuniting at a different company. As a sign that these two know each other well, one made a point of saying to the other, “Go Bills!”

And yes, Gene, I remember how you like Google Docs…

Seven Questions Your Content Creator Should Ask You: the e-book version

No, this is not déjà vu all over again.

If you’re familiar with Bredemarket’s “six questions your content creator should ask you”…I came up with a seventh question because I feared the six questions were not enough, and I wanted to provide you with better confidence that Bredemarket-authored content will achieve your goals.

To no one’s surprise, I’ll tell you WHY and HOW I added a seventh question.

If you want to skip to the meat, go to the WHAT section where you can download the new e-book.

Why?

Early Sunday morning I wrote something on LinkedIn and Facebook that dealt with three “e” words: entertainment, emotion, and engagement, and how the first and second words affect the third. The content was very long, and I don’t know if the content itself was engaging. But I figured that this wasn’t the end of the story:

I know THIS content won’t receive 250 engagements, and certainly won’t receive 25,000 impressions, but maybe I can repurpose the thoughts in some future content. (#Repurposing is good.)

From LinkedIn.

But what to repurpose?

Rather than delving into my content with over 25,000 impressions but less than 250 engagements, and rather than delving into the social media group I discussed, and rather than delving into the Four Tops and the Sons of the Pioneers (not as a single supergroup), I decided that I needed to delve into a single word: indifference, and how to prevent content indifference.

Because if your prospects are indifferent to your content, nothing else matters. And indifference saddens me.

By Mark Marathon – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=72257785

How?

Eventually I decided that I needed to revise an old piece of content from 2022.

The first questions in the Bredemarket Kickoff Guide, BmtKickoffGuide-20231022a. No, you can’t have the guide; it’s proprietary.

I decided that I needed to update my process, as well as that e-book, and add a seventh question, “Emotions?”

What?

For those who have raced ahead to this section, Bredemarket has a new downloadable e-book (revised from an earlier version) entitled “Seven Questions Your Content Creator Should Ask You.” It includes a new page, “Emotions,” as well as minor revisions to the other pages. You can download it below.

Goal, Benefits, Target Audience, and Emotions

You’ll have to download the e-book to find the answers to the remaining four questions.

The Big 3, or 4, or 5? Through the Years

On September 30, FindBiometrics and Acuity Market Intelligence released the production version of the Biometric Digital Identity Prism Report. You can request to download it here.

From https://findbiometrics.com/prism/ as of 9/30/2023.

Central to the concept of the Biometric Digital Identity Prism is the idea of the “Big 3 ID,” which the authors define as follows:

These firms have a global presence, a proven track record, and moderate-to-advanced activity in every other prism beam.

From “The Biometric Digital Identity Prism Report, September 2023.”

The Big 3 are IDEMIA, NEC, and Thales.

Whoops, wrong Big Three, although the Soviet Union/Russia and the United Kingdom have also been heavily involved in fingerprint identification. By U.S. Signal Corps photo. – http://hdl.loc.gov/loc.pnp/cph.3a33351 http://teachpol.tcnj.edu/amer_pol_hist/thumbnail381.html, Public Domain, https://commons.wikimedia.org/w/index.php?curid=538831

But FindBiometrics and Acuity Market Intelligence didn’t invent the Big 3. The concept has been around for 40 years. And two of today’s Big 3 weren’t in the Big 3 when things started. Oh, and there weren’t always 3; sometimes there were 4, and some could argue that there were 5.

So how did we get from the Big 3 of 40 years ago to the Big 3 of today?

The Big 3 in the 1980s

Back in 1986 (eight years before I learned how to spell AFIS) the American National Standards Institute, in conjunction with the National Bureau of Standards, issued ANSI/NBS-ICST 1-1986, a data format for information interchange of fingerprints. The PDF of this long-superseded standard is available here.

Cover page of ANSI/NBS-ICST 1-1986. PDF here.

When creating this standard, ANSI and the NBS worked with a number of law enforcement agencies, as well as companies in the nascent fingerprint industry. There is a whole list of companies cited at the beginning of the standard, but I’d like to name four of them.

  • De La Rue Printrak, Inc.
  • Identix, Inc.
  • Morpho Systems
  • NEC Information Systems, Inc.

While all four of these companies produced computerized fingerprinting equipment, three of them had successfully produced automated fingerprint identification systems, or AFIS. As Chapter 6 of the Fingerprint Sourcebook subsequently noted:

  • De La Rue Printrak (formerly part of Rockwell, which was formerly Autonetics) had deployed AFIS equipment for the U.S. Federal Bureau of Investigation and for the cities of Minneapolis and St. Paul as well as other cities. Dorothy Bullard (more about her later) has written about Printrak’s history, as has Reference for Business.
  • Morpho Systems resulted from French AFIS efforts, separate from those of the FBI. These efforts launched Morpho’s long-standing relationship with the French National Police, as well as a similar relationship (now former relationship) with Pierce County, Washington.
  • NEC had deployed AFIS equipment for the National Police Academy of Japan, and (after some prodding; read Chapter 6 for the story) the city of San Francisco. Eventually the state of California obtained an NEC system, which played a part in the identification of “Night Stalker” Richard Ramirez.
Richard Ramirez mug shot, taken on 12 December 1984 after an arrest for car theft. By Los Angeles Police Department – [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=29431687

After the success of the San Francisco and California AFIS systems, many other jurisdictions began clamoring for AFIS of their own, and turned to these three vendors to supply them.

The Big 4 in the 1990s

But in 1990, these three firms were joined by a fourth upstart, Cogent Systems of South Pasadena, California.

While customers initially preferred the Big 3 to the upstart, Cogent Systems eventually installed a statewide system in Ohio and a border control system for the U.S. government, plus a vast number of local systems at the county and city level.

Between 1991 and 1994, the (Immigfation and Naturalization Service) conducted several studies of automated fingerprint systems, primarily in the San Diego, California, Border Patrol Sector. These studies demonstrated to the INS the feasibility of using a biometric fingerprint identification system to identify apprehended aliens on a large scale. In September 1994, Congress provided almost $30 million for the INS to deploy its fingerprint identification system. In October 1994, the INS began using the system, called IDENT, first in the San Diego Border Patrol Sector and then throughout the rest of the Southwest Border.

From https://oig.justice.gov/reports/plus/e0203/back.htm

I was a proposal writer for Printrak (divested by De La Rue) in the 1990s, and competed against Cogent, Morpho, and NEC in AFIS procurements. By the time I moved from proposals to product management, the next redefinition of the “big” vendors occurred.

The Big 3 in 2003

There are a lot of name changes that affected AFIS participants, one of which was the 1988 name change of the National Bureau of Standards to the National Institute of Standards and Technology (NIST). As fingerprints and other biometric modalities were increasingly employed by government agencies, NIST began conducting tests of biometric systems. These tests continue to this day, as I have previously noted.

One of NIST’s first tests was the Fingerprint Vendor Technology Evaluation of 2003 (FpVTE 2003).

For those who are familiar with NIST testing, it’s no surprise that the test was thorough:

FpVTE 2003 consists of multiple tests performed with combinations of fingers (e.g., single fingers, two index fingers, four to ten fingers) and different types and qualities of operational fingerprints (e.g., flat livescan images from visa applicants, multi-finger slap livescan images from present-day booking or background check systems, or rolled and flat inked fingerprints from legacy criminal databases).

From https://www.nist.gov/itl/iad/image-group/fingerprint-vendor-technology-evaluation-fpvte-2003

Eighteen vendors submitted their fingerprint algorithms to NIST for one or more of the various tests, including Bioscrypt, Cogent Systems, Identix, SAGEM MORPHO (SAGEM had acquired Morpho Systems), NEC, and Motorola (which had acquired Printrak). And at the conclusion of the testing, the FpVTE 2003 summary (PDF) made this statement:

Of the systems tested, NEC, SAGEM, and Cogent produced the most accurate results.

Which would have been great news if I were a product manager at NEC, SAGEM, and Cogent.

Unfortunately, I was a product manager at Motorola.

The effect of this report was…not good, and at least partially (but not fully) contributed to Motorola’s loss of its long-standing client, the Royal Canadian Mounted Police, to Cogent.

The Big 3, 4, or 5 after 2003

So what happened in the years after FpVTE was released? Opinions vary, but here are three possible explanations for what happened next.

Did the Big 3 become the Big 4 again?

Now I probably have a bit of bias in this area since I was a Motorola employee, but I maintain that Motorola overcame this temporary setback and vaulted back into the Big 4 within a couple of years. Among other things, Motorola deployed a national 1000 pixels-per-inch (PPI) system in Sweden several years before the FBI did.

Did the Big 3 remain the Big 3?

Motorola’s arch-enemies at Sagem Morpho had a different opinion, which was revealed when the state of West Virginia finally got around to deploying its own AFIS. A bit ironic, since the national FBI AFIS system IAFIS was located in West Virginia, or perhaps not.

Anyway, Motorola had a very effective sales staff, as was apparent when the state issued its Request for Proposal (RFP) and explicitly said that the state wanted a Motorola AFIS.

That didn’t stop Cogent, Identix, NEC, and Sagem Morpho from bidding on the project.

After the award, Dorothy Bullard and I requested copies of all of the proposals for evaluation. While Motorola (to no one’s surprise) won the competition, Dorothy and I believed that we shouldn’t have won. In particular, our arch-enemies at Sagem Morpho raised a compelling argument that it should be the chosen vendor.

Their argument? Here’s my summary: “Your RFP says that you want a Motorola AFIS. The states of Kansas (see page 6 of this PDF) and New Mexico (see this PDF) USED to have a Motorola AFIS…but replaced their systems with our MetaMorpho AFIS because it’s BETTER than the Motorola AFIS.”

But were Cogent, Motorola, NEC, and Sagem Morpho the only “big” players?

Did the Big 3 become the Big 5?

While the Big 3/Big 4 took a lot of the headlines, there were a number of other companies vying for attention. (I’ve talked about this before, but it’s worthwhile to review it again.)

  • Identix, while making some efforts in the AFIS market, concentrated on creating live scan fingerprinting machines, where it competed (sometimes in court) against companies such as Digital Biometrics and Bioscrypt.
  • The fingerprint companies started to compete against facial recognition companies, including Viisage and Visionics.
  • Oh, and there were also iris companies such as Iridian.
  • And there were other ways to identify people. Even before 9/11 mandated REAL ID (which we may get any year now), Polaroid was making great efforts to improve driver’s licenses to serve as a reliable form of identification.

In short, there were a bunch of small identity companies all over the place.

But in the course of a few short years, Dr. Joseph Atick (initially) and Robert LaPenta (subsequently) concentrated on acquiring and merging those companies into a single firm, L-1 Identity Solutions.

These multiple mergers resulted in former competitors Identix and Digital Biometrics, and former competitors Viisage and Visionics, becoming part of one big happy family. (A multinational big happy family when you count Bioscrypt.) Eventually this company offered fingerprint, face, iris, driver’s license, and passport solutions, something that none of the Big 3/Big 4 could claim (although Sagem Morpho had a facial recognition offering). And L-1 had federal contracts and state contracts that could match anything that the Big 3/Big 4 offered.

So while L-1 didn’t have a state AFIS contract like Cogent, Motorola, NEC, and Sagem Morpho did, you could argue that L-1 was important enough to be ranked with the big boys.

So for the sake of argument let’s assume that there was a Big 5, and L-1 Identity Solutions was part of it, along with the three big boys Motorola, NEC, and Safran (who had acquired Sagem and thus now owned Sagem Morpho), and the independent Cogent Systems. These five companies competed fiercly with each other (see West Virginia, above).

In a two-year period, everything would change.

The Big 3 after 2009

Hang on to your seats.

The Motorola RAZR was hugely popular…until it wasn’t. Eventually Motorola split into two companies and sold off others, including the “Printrak” Biometric Business Unit. By NextG50 – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=130206087

If you’re keeping notes, the Big 5 have now become the Big 3: 3M, Safran, and NEC (the one constant in all of this).

While there were subsequent changes (3M sold Cogent and other pieces to Gemalto, Safran sold all of Morpho to Advent International/Oberthur to form IDEMIA, and Gemalto was acquired by Thales), the Big 3 has remained constant over the last decade.

And that’s where we are today…pending future developments.

  • If Alphabet or Amazon reverse their current reluctance to market their biometric offerings to governments, the entire landscape could change again.
  • Or perhaps a new AI-fueled competitor could emerge.

The 1 Biometric Content Marketing Expert

This was written by John Bredehoft of Bredemarket.

If you work for the Big 3 or the Little 80+ and need marketing and writing services, the biometric content marketing expert can help you. There are several ways to get in touch:

  • Book a meeting with me at calendly.com/bredemarket. Be sure to fill out the information form so I can best help you. 

When Your Firm Needs 3,000 Words: The Bredemarket 2800 Medium Writing Service

This post talks about the Bredemarket 2800 Medium Writing Service, describes why your firm would elect that service over three of my other services, and explains how the Bredemarket 2800 Medium Writing Service works.

By Karl Thomas Moore – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=58968347

Yes, I used the words “why” and “how” in the introduction to this post. It’s a habit (see my December 2022 e-book).

Four ways that Bredemarket provides written content

I know that the experts say that you’re NOT supposed to give your prospects a multitude of choices, and that you should keep your offerings simple. Sometimes REALLY simple.

But I’ve ignored the experts (again) and I’m giving Bredemarket’s prospects four options for content creation. I’ll briefly touch on three of them before describing the fourth one, the Bredemarket 2800 Medium Writing Service. Once I’m done, you’ll know when you want to elect Bredemarket 2800, and when you’ll want to elect one of the other three options:

  • Bredemarket 4000 (by the hour),
  • Bredemarket 4444 (by the month), or
  • Bredemarket 400 (by the small project).

One: by the hour (Bredemarket 4000 Long Writing Service)

Sometimes you don’t know the parameters of your project, or perhaps you may have multiple projects that require Bredemarket’s assistance. In those cases, Bredemarket bills by the hour using something I call the Bredemarket 4000 Long Writing Service.

One example of a use case for the Bredemarket 4000 Long Writing Service is proposal work. Proposals can be complex things, which is why the Shipley Business Development Method has 96 steps.

The first part of the Shipley Business Development Lifecycle. From http://sbdl.shipleywins.com/.

Whether it’s proposal work or something else, I do the work (however much work there is) and bill you for the hours that I worked.

Two: by the month (Bredemarket 4444 Partner Retainer)

Perhaps you have ongoing needs and just need me to be available for a certain number of hours each month, yet you’re not ready to hire a full-time person to do the work. In that case, the Bredemarket 4444 Partner Retainer is the package that is best for you. With this level of commitment, I am embedded as part of your organization.

By Staff Sgt. Michael L. Casteel – [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=2407244

As I assert in the post “Three Levels of Engagement With Your Content Creator,” a retainer offers a happy middle ground between full-time employment and single project work. It gives you work flexibility, budget predictability, and consultant accessibility.

Three: by the small project (Bredemarket 400 Short Writing Service)

But what if you know the scope of your project, and it is a single simple project? If you only need between 400 and 600 words of text, then the ideal package for you is the Bredemarket 400 Short Writing Service.

By Unknown author – postcard, Public Domain, https://commons.wikimedia.org/w/index.php?curid=7691878

As I note in the Bredemarket 400 video and brochure (both available here), common use cases requiring between 400 and 600 words of text include:

If your project only requires 400 to 600 words (give or take), the Bredemarket 400 Short Writing Service is ideal for you.

But what if you need more words than that? A lot more?

Why would you need 3,000 words?

There are a few cases in which your firm may need roughly 3,000 words of text, rather than the roughtly 500 words of text described above.

  • Longer blog posts. Often blog posts are pretty short and fit well within a 400 to 600 word limit. But sometimes you need longer, more detailed blog posts that delve into a topic more deeply. If you need 3,000 words to tell your story, tell it.
  • Longer LinkedIn articles. In most cases, social media postings will not hit the 3,000 word mark. (For some social media platforms it’s near impossible to hit that limit anyway.) One notable exception is LinkedIn articles, which can enter into the same detail as a long blog post. If your audience is on LinkedIn, then place your content natively on LinkedIn (repurposing it to your blog for your non-LinkedIn prospects if you like).
  • Longer case studies. Case studies can vary in length. As it turns out, the case studies that Bredemarket has written for its clients are simple two-pagers (including graphics) and fit well within the Bredemarket 400 parameters. But perhaps your case study demands richer detail.
  • White papers. While one may debate about the semantics of what is a white paper vs. what is not a white paper, you may demand a document that requires around 3,000 words of detail.
  • The content type that you know about, but I don’t. You may require a particular piece of content that doesn’t fit into the nice neat categories above, but requires text of between 2,800 and 3,200 words.

In these cases, the Bredemarket 2800 Medium Writing Service provides the content you need.

But is Bredemarket 2800 the same as Bredemarket 400, with more words and a higher price?

No.

Longer content requires a slightly different process.

How the Bredemarket 2800 process differs from the Bredemarket 400 process

Admittedly there are some obvious similarities between Bredemarket 400 and Bredemarket 2800.

Astronaut Scott Kelly along with his brother, former Astronaut Mark Kelly. Photo Date: January 19, 2015. Location: Building 2. By Robert Markowitz – https://www.flickr.com/photos/nasa2explore/16335632852/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=37967329
  • Both have a defined process. I don’t just start randomly writing and give you stuff.
  • Both have a kickoff.
  • Both have draft cycles where I create content drafts.
  • Both have review cycles where you review content drafts.
  • Both have a final deliverable.

But there are differences in the details.

Adult fraternal twins. By Dpulitzer – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=29964235

The Bredemarket 2800 kickoff

The kickoff is an important part of the content creation process, since the questions I ask during the kickoff (since expanded) ensure that I produce the right content at the end of the process.

The kickoff ensures that the final written content (a) answers the WHY/HOW/WHAT questions about you, (b) advances your GOAL, (c) communicates your BENEFITS, and (d) speaks to your TARGET AUDIENCE. It is both iterative and collaborative.

The beginning of the Bredemarket Kickoff Guide that I use. There are many, many more questions that I haven’t disclosed. Do you want to learn them? Buy the service.

The basic work during the kickoff is pretty much the same as for Bredemarket 400, although you and I will probably go in-depth on certain items, and there is a higher chance that the content specifications will be more detailed (for example, goals for each subsection of the content).

  • You and Bredemarket agree upon the topic, goal, benefits, and target audience (and, if necessary, outline, section sub-goals, relevant examples, and relevant key words/hashtags, and interim and final due dates).
  • For complex content requiring input and approval of multiple subject matter experts, you and Bredemarket agree on a preliminary list of tasks, assigned persons, and due dates.
  • For content that must be incorporated into your content management system, you and Bredemarket agree on the necessary format and other parameters. Otherwise, the final copy will be provided in Microsoft Word docx format, including (as appropriate) callout indicators, hyperlinks, key words, and/or hashtags.
  • For projects requiring multiple related pieces of content, you and Bredemarket agree upon the desired frequency of content.

The Bredemarket 2800 prework

Sometimes one or two additional things will happen before I start writing the first draft.

  • I may need to interview one of your customers or subject matter experts—for example, to obtain the facts necessary for a case study or white paper.
  • I may need to conduct additional research, as agreed upon by us during the kickoff.

The Bredemarket 2800 drafts

Once I’m ready, I start writing.

Between you and me, I create a draft 0.5, sleep on it (sometimes literally), and then create a much more succinct draft 1.0. See “Your writers (in this case me) should be succinct,” in my post “Which Words Should Your Marketers Use? My Four Suggestions.”

It shouldn’t surprise you to learn that it takes longer to write 3,000 words than it takes to write only 500 words. Therefore, I allow myself up to seven days (actual days, not working days) to produce the first draft. (Contrast this with Bredemarket 400, in which I commit to create a draft within three days.)

Then I hand the draft over to you for the first review.

After I receive your review comments, I work on the second draft (again, taking up to seven days) and hand it over for the second review.

Then (if necessary) I work on the third draft and hand it over for the third review. Unlike Bredemarket 400, which only includes two reviews, Bredemarket 2800 includes three reviews because of the higher complexity of the content.

At the end, I provide you with the final copy.

But what if you need your content much more quickly than the 1-2 months it may take to go through all three of the draft and review cycles?

  • Then we’ll mutually adjust the parameters (and the billing) accordingly.
  • However, remember that when I adjust my deliverable schedule, it also affects your deliverable schedule as described below.

The Bredemarket 2800 reviews

As decribed above, you will receive up to three review copies during the process.

Because this is a collaborative process, your participation is important to ensure that I create the proper content for your firm. So be prepared to spent the time necessary to ensure that the content is right.

I realize that you probably don’t have a lot of time to review consultant content. If you did have a lot of time, then you’d probably write the content yourself rather than asking a consultant to do it. For this reason, I give you seven days to review each draft, rather than the three days that I give to firms that elect the Bredemarket 400 Short Writing Service.

Of course, if you require a more rapid turnaround, then you’ll need to review the drafts much more quickly, in the same way that I’ll need to write the drafts much more quickly.

The Bredemarket 2800 end product

After the kickoffs, drafts, and reviews, I’ll provide the final copy in Microsoft Word docx format, unless we’ve agreed on some other format. This will give you the content you need to put in your blog, in an article on your LinkedIn page, or in whatever content you need.

Where can I get more details?

You can get more details on the Bredemarket 2800 Medium Writing Service page.

Or you can read the brochure, which includes the standard price.

So how can my company benefit from Bredemarket 2800?

Are you ready to move forward in creating content the Bredemarket 2800 way?

Then we need to talk.

  • If necessary, we can discuss things further before you move forward.
  • If you’re ready to move forward, we can hold the kickoff and get the process going.

Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.

Bredemarket logo

You Need a Laptop AND a Smartphone For This To Work. Or You Don’t.

If you are reading this on your laptop (or your desktop), point your smartphone to the QR code on your laptop (or desktop) screen to read my first e-book, “Six Questions Your Content Creator Should Ask You.”

(UPDATE OCTOBER 22, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

If you are reading this on your smartphone, just click on this link: https://bredemarket.files.wordpress.com/2022/12/bmteb6qs-2212a.pdf.

As I said before, QR codes are sometimes useful, and sometimes not.

If you want to know the “why” about the e-book-see what I did there?-visit my announcement of the e-book. You can view the e-book there also.

By the way, I just checked my WordPress stats. Since this e-book was published in December 2022, it’s been downloaded over 160 times. I hope it’s helping people.

Bredemarket Work Samples, the Video Edition

I can’t share work samples that I created for Bredemarket clients, because they are ghostwritten “works for hire” that are not publicly attributed to Bredemarket.

(For the same reason, I can’t share most work samples that I created for my previous employers.)

But I CAN share work samples that I created for…Bredemarket.

The video containing this image can be found on various Bredemarket properties.

Actually, you can search through the entire Bredemarket website and social media outlets and find them.

Or you can just watch the video below, which summarizes everything.

Bredemarket Work Samples, August 2023.

How Bredemarket Works

Bredemarket logo

(Updated question count 10/23/2023)

I’m stealing an idea from Matthew Mace and adapting it to explain how Bredemarket works.

What am I stealing from Matthew Mace?

Matthew Mace is a freelance content writer who recently posted the following on LinkedIn:

Do you need a freelance content writer but don’t know what to expect?

I created a “work with me” pdf that explains what I do and how I can help you.

From https://www.linkedin.com/posts/matthewmace-contentmarketing_cycling-running-wellness-activity-7094675414727450624-8U_Y/

His post then explains what is included in his “work with me” PDF. If you’d like his PDF, send him a message via his LinkedIn profile.

But what if I want to know how to work with Bredemarket?

Glad you asked.

After reading Mace’s LinkedIn post, I realized that I have a bunch of different online sources that explain how to work with Bredemarket, but they’re scattered all over the place. This post groups them all the “how to work with Bredemarket” content together, following an outline similar (yet slightly different) to Mace’s.

And no, it’s not a stand-alone PDF, but as you read the content below you’ll discover two stand-alone PDFs that address critical portions of the process.

Question 1: Why would I work with Bredemarket?

As you’ll see below, “why” is a very important question, even more important than “how.” Here are some reasons to work with Bredemarket.

  • You require the words to communicate the benefits of your identity/biometrics product/service. I offer 29 years of experience in the identity/biometrics industry and am a biometric content marketing expert and an identity content marketing expert. I have created multiple types of content (see below) to share critical points about identity/biometrics offerings.
  • You require the words to communicate the benefits of your technology product/service. I have also created multiple types of content to share critical points about technology offerings.
  • You require the words to communicate the benefits of a product/service you provide to California’s Inland Empire. I’ve lived in the Inland Empire for…well, for more than 29 years. I know the area—its past, its present, and its future.
  • You require one of the following types of content. Blogs, case studies / testimonials, data sheets, e-books, proposals, social media posts / Xs (or whatever tweets are called today), white papers, or anything. I’ve done these for others and can do it for you.

Question 2: Why WOULDN’T I work with Bredemarket?

This question is just as important as the prior one. If you need the following, you WON’T want to work with Bredemarket.

  • You require high quality graphics. Sorry, that’s not me.
I did not draw this myself. Originally created by Jleedev using Inkscape and GIMP. Redrawn as SVG by Ben Liblit using Inkscape. – Own work, Public Domain, link.
  • You are based outside of the United States. Foreign laws and exchange rates make my brain hurt, so I only pursue business domestically. But depending upon where you are, I may be able to recommend a content marketer for you.

Question 3: What are Bredemarket’s most popular packages? How much do they cost?

Here are the three most common packages that Bredemarket offers.

By Staff Sgt. Michael L. Casteel – [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=2407244

Note that these are the standard packages. If your needs are different, I can adapt them, or charge you an hourly rate if the need is not well defined. (But as you will see below, I try to work with you at the outset to define the project.)

If you follow the link above for your desired package and download the first brochure on each page, you’ll get a description of the appropriate service. The pricing is at the bottom of each brochure.

Each brochure also explains how I kick off a project, but the procedure is fairly common for each package.

Question 4: What are Bredemarket’s working practices?

When I work with a client, I hold a kickoff to make sure that we have a common understanding at the beginning of the project.

The first seven questions that we address are critical. In fact, I wrote an e-book that addresses these seven questions alone.

  1. Why?
  2. How?
  3. What?
  4. Goal?
  5. Benefits?
  6. Target Audience?
  7. Emotions?

But that’s not all that we address in the kickoff. There are some other lower-level questions that I ask you (such as the long and short form of your company name).

Once we have defined the project, I iteratively provide draft copy and you iteratively review it. The number and length of review cycles varies depending upon the content length and your needs. For example, I use up to two review cycles of up to three days each for short content.

Eventually I provide the final copy, you publish it and pay me, and both of us are happy.

Question 5: What about samples and testimonials?

Because I usually function as a ghostwriter, I cannot publicly provide samples or identity my clients. But I’ve written yet another e-book that anonymously describes some sample projects that I’ve performed for clients, including a testimonial from one of them.

Question 6: What are the next steps to work with Bredemarket?

If you believe that I can help you create the content your firm needs, let’s talk.

Or if Matthew Mace’s content services better fit your needs, use him.