There’s a case in Missouri where someone spent 17 months in jail due to faulty facial recognition. The facial recognition software used? Amazon Rekognition, whom I’ve discussed previously.
But was Amazon Rekognition used properly, and was the police department even allowed to use it?
Amazon made the following statement, as recorded by Biometric Update:
““Our terms of service prohibit the use of Rekognition’s face comparison feature by police departments in connection with criminal investigations, and we expect our customers to comply with those terms. However, police departments may use Rekognition for other permitted purposes. We do not access customer content without their agreement so we do not know exactly how the St. Louis Police Department chose to use Rekognition or whether any use case violated our terms, but we will fully investigate any additional information that comes out during the litigation,” an AWS spokesperson said.”
Add to this the advice from Amazon that submitted images be of high quality, not “grainy, blurry, taken from a distance and from above the suspect’s face.” Oh, and not with a hood over the person’s forehead and a medical mask over the person’s face.
But that policy didn’t stop the victim from amending his complaint to include Amazon as a defendant.
Why? Because Amazon has a lot more money than the relevant police department.
But should a software vendor be liable when someone misuses the software…and wasn’t supposed to use the software in the first place?
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