While I don’t use all the marketing tools at my disposal, I am certainly curious about them. After all, such tools provide marketers with powerful insights on their prospects and customers.
I became especially curious about one marketing tool when re-examining a phrase I use often.
I use the phrase “biometric content marketing expert” in a non-traditional way. When I use it, I am attempting to say that I am a content marketing expert on the use of biometrics for identification. In other words, I can create multiple types of content that discusses fingerprint identification, facial recognition, and similar technologies.
But if you speak to a normal person, they will assume that a “biometric content marketing expert” is someone who uses biometrics (the broader term, not the narrower term) to support content marketing. This is something very different—something that is generally known as “facial coding,” a technique that purports to provide information to marketers.
We all know that our face conveys emotions through facial expressions; facial coding is the process of measuring those human emotions. With the help of computer vision, powered by AI and machine learning, emotions can be detected via webcam or mobile cam. The tech tracks every muscle movement on the face or all-action units (AU) based on the FACS (facial action coding system).
The differences between facial coding and facial recognition
Unlike the topics in which I usually dwell, facial coding:
Does not identify individuals. Many people can share the same emotions, so detection of a particular emotion does not serve as individualization.
Does not provide permanent information. In the course of watching a movie or even a short advertisement, viewers often exhibit a wide range of emotions. Just because you exhibit a particular emotion at the beginning of an ad doesn’t mean you’ll exhibit the same emotion at the conclusion.
As Rathi describes the practice, it preserves privacy by allowing people to opt-in, and to record the emotions anonymously.
So, the user’s permission is required to access their camera and all this data is captured with consent. And no video is shared. Only the emotion data of the users are captured through their facial expressions and shared in real-time. The emotions on a person’s face are captured as binary units (0 and 1). Hence no PII (Personally Identifiable Information) related to race, ethnicity, gender, or age is captured at any point in time.
But what if another firm chooses to gather more data, thus reducing the anonymity of the data collected? “I don’t only want to know how people react to the content. I want to know how black women in their 30s react to the content.”
And what if another firm (or a government agency, such as the Transportation Security Administration) chooses to gather the data without explicit consent, or with consent buried deep in the terms of service? In that case, people may not even realize that their facial expressions are being watched.
Examining facial expressions is not the only way to decipher what is happening in a person’s mind as they view content. But it’s powerful.
Well, maybe.
Does everyone exhibit the same facial coding?
The underlying assumption behind emotion recognition is that you can identify emotions at a universal level. If content makes me happy, or if it makes a person halfway around the world happy, we will exhibit the same measurable facial characteristics.
Research has not revealed a consistent, physical fingerprint for even a single emotion. When scientists attach electrodes to a person’s face and measure muscle movement during an emotion, they find tremendous variety, not uniformity. They find the same variety with the body and brain. You can experience anger with or without a spike in blood pressure. You can experience fear with or without a change in the amygdala, the brain region tagged as the home of fear.
When scientists set aside the classical view and just look at the data, a radically different explanation for emotion comes to light. We find that emotions are not universal but vary from culture to culture. They are not triggered; you create them. They emerge as a combination of the physical properties of your body, a flexible brain that wires itself to whatever environment it develops in, and your culture and upbringing.
If Barrett is correct, then how reliable is facial coding, even within a particular region? After all, even Southern California does not have a single universal culture, but is made up of many cultures in which people react in many different ways. And if we preserve privacy by NOT collecting this cultural information, then we may not fully understand the codings that the cameras record.
Back to the familiar “biometric” world
And with that, I will retreat from the broader definition of biometrics to the narrower and more familiar one, as described here.
The term “Biometrics” has also been used to refer to the field of technology devoted to the identification of individuals using biological traits, such as those based on retinal or iris scanning, fingerprints, or face recognition. Neither the journal “Biometrics” nor the International Biometric Society is engaged in research, marketing, or reporting related to this technology.
For those who don’t know, the Prism presents an organized view of all of the digital identity companies—or at least the ones that FindBiometrics and Acuity Market Intelligence knew about. In the last few days, they were literally beggin’ to give companies a last chance for inclusion.
On Monday, I began to see a trickle of companies that talked about their place on the Prism, including iProov and Trustmatic.
On September 30, FindBiometrics and Acuity Market Intelligence released the production version of the Biometric Digital Identity Prism Report. You can request to download it here.
But FindBiometrics and Acuity Market Intelligence didn’t invent the Big 3. The concept has been around for 40 years. And two of today’s Big 3 weren’t in the Big 3 when things started. Oh, and there weren’t always 3; sometimes there were 4, and some could argue that there were 5.
So how did we get from the Big 3 of 40 years ago to the Big 3 of today?
The Big 3 in the 1980s
Back in 1986 (eight years before I learned how to spell AFIS) the American National Standards Institute, in conjunction with the National Bureau of Standards, issued ANSI/NBS-ICST 1-1986, a data format for information interchange of fingerprints. The PDF of this long-superseded standard is available here.
When creating this standard, ANSI and the NBS worked with a number of law enforcement agencies, as well as companies in the nascent fingerprint industry. There is a whole list of companies cited at the beginning of the standard, but I’d like to name four of them.
De La Rue Printrak, Inc.
Identix, Inc.
Morpho Systems
NEC Information Systems, Inc.
While all four of these companies produced computerized fingerprinting equipment, three of them had successfully produced automated fingerprint identification systems, or AFIS. As Chapter 6 of the Fingerprint Sourcebook subsequently noted:
Morpho Systems resulted from French AFIS efforts, separate from those of the FBI. These efforts launched Morpho’s long-standing relationship with the French National Police, as well as a similar relationship (now former relationship) with Pierce County, Washington.
NEC had deployed AFIS equipment for the National Police Academy of Japan, and (after some prodding; read Chapter 6 for the story) the city of San Francisco. Eventually the state of California obtained an NEC system, which played a part in the identification of “Night Stalker” Richard Ramirez.
After the success of the San Francisco and California AFIS systems, many other jurisdictions began clamoring for AFIS of their own, and turned to these three vendors to supply them.
The Big 4 in the 1990s
But in 1990, these three firms were joined by a fourth upstart, Cogent Systems of South Pasadena, California.
While customers initially preferred the Big 3 to the upstart, Cogent Systems eventually installed a statewide system in Ohio and a border control system for the U.S. government, plus a vast number of local systems at the county and city level.
Between 1991 and 1994, the (Immigfation and Naturalization Service) conducted several studies of automated fingerprint systems, primarily in the San Diego, California, Border Patrol Sector. These studies demonstrated to the INS the feasibility of using a biometric fingerprint identification system to identify apprehended aliens on a large scale. In September 1994, Congress provided almost $30 million for the INS to deploy its fingerprint identification system. In October 1994, the INS began using the system, called IDENT, first in the San Diego Border Patrol Sector and then throughout the rest of the Southwest Border.
I was a proposal writer for Printrak (divested by De La Rue) in the 1990s, and competed against Cogent, Morpho, and NEC in AFIS procurements. By the time I moved from proposals to product management, the next redefinition of the “big” vendors occurred.
The Big 3 in 2003
There are a lot of name changes that affected AFIS participants, one of which was the 1988 name change of the National Bureau of Standards to the National Institute of Standards and Technology (NIST). As fingerprints and other biometric modalities were increasingly employed by government agencies, NIST began conducting tests of biometric systems. These tests continue to this day, as I have previously noted.
One of NIST’s first tests was the Fingerprint Vendor Technology Evaluation of 2003 (FpVTE 2003).
For those who are familiar with NIST testing, it’s no surprise that the test was thorough:
FpVTE 2003 consists of multiple tests performed with combinations of fingers (e.g., single fingers, two index fingers, four to ten fingers) and different types and qualities of operational fingerprints (e.g., flat livescan images from visa applicants, multi-finger slap livescan images from present-day booking or background check systems, or rolled and flat inked fingerprints from legacy criminal databases).
Eighteen vendors submitted their fingerprint algorithms to NIST for one or more of the various tests, including Bioscrypt, Cogent Systems, Identix, SAGEM MORPHO (SAGEM had acquired Morpho Systems), NEC, and Motorola (which had acquired Printrak). And at the conclusion of the testing, the FpVTE 2003 summary (PDF) made this statement:
Of the systems tested, NEC, SAGEM, and Cogent produced the most accurate results.
Which would have been great news if I were a product manager at NEC, SAGEM, and Cogent.
Unfortunately, I was a product manager at Motorola.
The effect of this report was…not good, and at least partially (but not fully) contributed to Motorola’s loss of its long-standing client, the Royal Canadian Mounted Police, to Cogent.
The Big 3, 4, or 5 after 2003
So what happened in the years after FpVTE was released? Opinions vary, but here are three possible explanations for what happened next.
Did the Big 3 become the Big 4 again?
Now I probably have a bit of bias in this area since I was a Motorola employee, but I maintain that Motorola overcame this temporary setback and vaulted back into the Big 4 within a couple of years. Among other things, Motorola deployed a national 1000 pixels-per-inch (PPI) system in Sweden several years before the FBI did.
Did the Big 3 remain the Big 3?
Motorola’s arch-enemies at Sagem Morpho had a different opinion, which was revealed when the state of West Virginia finally got around to deploying its own AFIS. A bit ironic, since the national FBI AFIS system IAFIS was located in West Virginia, or perhaps not.
Anyway, Motorola had a very effective sales staff, as was apparent when the state issued its Request for Proposal (RFP) and explicitly said that the state wanted a Motorola AFIS.
That didn’t stop Cogent, Identix, NEC, and Sagem Morpho from bidding on the project.
After the award, Dorothy Bullard and I requested copies of all of the proposals for evaluation. While Motorola (to no one’s surprise) won the competition, Dorothy and I believed that we shouldn’t have won. In particular, our arch-enemies at Sagem Morpho raised a compelling argument that it should be the chosen vendor.
Their argument? Here’s my summary: “Your RFP says that you want a Motorola AFIS. The states of Kansas (see page 6 of this PDF) and New Mexico (see this PDF) USED to have a Motorola AFIS…but replaced their systems with our MetaMorpho AFIS because it’s BETTER than the Motorola AFIS.”
But were Cogent, Motorola, NEC, and Sagem Morpho the only “big” players?
Did the Big 3 become the Big 5?
While the Big 3/Big 4 took a lot of the headlines, there were a number of other companies vying for attention. (I’ve talked about this before, but it’s worthwhile to review it again.)
Identix, while making some efforts in the AFIS market, concentrated on creating live scan fingerprinting machines, where it competed (sometimes in court) against companies such as Digital Biometrics and Bioscrypt.
The fingerprint companies started to compete against facial recognition companies, including Viisage and Visionics.
Oh, and there were also iris companies such as Iridian.
And there were other ways to identify people. Even before 9/11 mandated REAL ID (which we may get any year now), Polaroid was making great efforts to improve driver’s licenses to serve as a reliable form of identification.
In short, there were a bunch of small identity companies all over the place.
But in the course of a few short years, Dr. Joseph Atick (initially) and Robert LaPenta (subsequently) concentrated on acquiring and merging those companies into a single firm, L-1 Identity Solutions.
These multiple mergers resulted in former competitors Identix and Digital Biometrics, and former competitors Viisage and Visionics, becoming part of one big happy family. (A multinational big happy family when you count Bioscrypt.) Eventually this company offered fingerprint, face, iris, driver’s license, and passport solutions, something that none of the Big 3/Big 4 could claim (although Sagem Morpho had a facial recognition offering). And L-1 had federal contracts and state contracts that could match anything that the Big 3/Big 4 offered.
So while L-1 didn’t have a state AFIS contract like Cogent, Motorola, NEC, and Sagem Morpho did, you could argue that L-1 was important enough to be ranked with the big boys.
So for the sake of argument let’s assume that there was a Big 5, and L-1 Identity Solutions was part of it, along with the three big boys Motorola, NEC, and Safran (who had acquired Sagem and thus now owned Sagem Morpho), and the independent Cogent Systems. These five companies competed fiercly with each other (see West Virginia, above).
In a two-year period, everything would change.
The Big 3 after 2009
Hang on to your seats.
The Motorola RAZR was hugely popular…until it wasn’t. Eventually Motorola split into two companies and sold off others, including the “Printrak” Biometric Business Unit. By NextG50 – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=130206087
By 2009, Safran (resulting from the merger of Sagem and Snecma) was an international powerhouse in aerospace and defense and also had identity/biometric interests. Motorola, in the meantime, was no longer enjoying the success of its RAZR phone and was looking at trimming down (prior to its eventual, um, bifurcation). In response to these dynamics, Safran announced its intent to purchase Motorola’s Biometric Business Unit in October 2008, an effort that was finalized in April 2009. The Biometric Business Unit (adopting its former name Printrak) was acquired by Sagem Morpho and became MorphoTrak. On a personal level, Dorothy Bullard moved out of Proposals and I moved into Proposals, where I got to work with my new best friends that had previously slammed Motorola for losing the Kansas and New Mexico deals. (Seriously, Cindy and Ron are great folks.)
By 2011, Safran decided that it needed additional identity capabilities, so it acquired L-1 Identity Solutions and renamed the acquisition as MorphoTrust.
If you’re keeping notes, the Big 5 have now become the Big 3: 3M, Safran, and NEC (the one constant in all of this).
While there were subsequent changes (3M sold Cogent and other pieces to Gemalto, Safran sold all of Morpho to Advent International/Oberthur to form IDEMIA, and Gemalto was acquired by Thales), the Big 3 has remained constant over the last decade.
And that’s where we are today…pending future developments.
If Alphabet or Amazon reverse their current reluctance to market their biometric offerings to governments, the entire landscape could change again.
Or perhaps a new AI-fueled competitor could emerge.
The 1 Biometric Content Marketing Expert
This was written by John Bredehoft of Bredemarket.
If you work for the Big 3 or the Little 80+ and need marketing and writing services, the biometric content marketing expert can help you. There are several ways to get in touch:
Book a meeting with me at calendly.com/bredemarket. Be sure to fill out the information form so I can best help you.
Identity and biometrics firms can achieve quantifiable benefits with prospects by blogging. Over 40 identity and biometrics firms are already blogging. Is yours?
These firms (and probably many more) already recognize the value of identity blog post writing, and some of them are blogging frequently to get valuable content to their prospects and customers.
Is your firm on the list? If so, how frequently do you update your blog?
In most cases, I can provide your blog post via my standard package, the Bredemarket 400 Short Writing Service. I offer other packages and options if you have special needs.
Get in touch with Bredemarket
Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.
To discuss your identity/biometrics blog post needs further,book a meeting with me at calendly.com/bredemarket. On the questionnaire, select the Identity/biometrics industry and Blog post content.
Always take advantage of your competitors’ weaknesses.
This post describes an easy way to take advantage of your competitors. If they’re not blogging, make sure your firm is blogging. And the post provides hard numbers that demonstrate why your firm should be blogging.
Which means that half of those companies don’t have a public corporate blog.
The same infographic also revealed the following:
86% of B2B companies are blogging. (Or, 14% are not.)
68% of social media marketers use blogs in their social media strategy. (Or, 32% don’t.)
45% of marketers saying blogging is the #1 most important piece of their content strategy.
Small businesses under 10 employees allocate 42% of their marketing budget to content marketing.
So obviously some firms believe blogging is important, while others don’t.
What difference does this make for your firm?
What results do blogging companies receive?
In my view, the figures above are way too low. 100% of all Fortune 500 companies, 100% of B2B companies should be blogging, and 100% of social media marketers should incorporate blogging.
Getting leads from blogging is nice, but show me the money! What about conversions?
Marketers who have prioritized blogging are 13x more likely to enjoy positive ROI.
92% of companies who blog multiple times per day have acquired a customer from their blog.
Take a look at those last two bullets related to conversion again. Blogging is correlated with positive ROI (I won’t claim causation, but anecdotally I believe it), and blogging helps firms acquire customers. So if your firm wants to make money, get blogging.
What should YOUR company do?
With numbers like this, shouldn’t all companies be blogging?
But don’t share these facts with your competitors. Keep them to yourself so that you gain a competitive advantage over them.
Now you just need to write those blog posts.
How can I help?
And if you need help with the actual writing, I, John E Bredehoft of Bredemarket, can help.
And if you’re not in the identity/biometric industry, my general content marketing expertise also applies to technology firms and general business firms.
In most cases, I can provide your blog post via my standard package, the Bredemarket 400 Short Writing Service. I offer other packages and options if you have special needs.
Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.
I mentioned something in passing in Bredemarket’s recent go-to-market post that I think needs a little more highlighting. So here is a deeper dive into the 22 types of content that product marketers create. (Well, at least 22. I’m probably missing some.)
And by the way, I have created all 22 of these types of content, from blog posts and battlecards to smartphone application content and scientific book chapters. And I can create it for you.
Why is it that so many business-to-business (B2B) marketers confuse product marketing with content marketing?
Because it requires a lot of discipline. That’s why.
B2B marketers who get it right understand the difference between these two fundamentally different types of marketing, what their purposes are and how to use them correctly.
Some firms (especially startups) don’t have the luxury to enforce such definitions. They don’t have separate teams to create awareness content, consideration content, and conversion content. They have one team (or perhaps one person) to create all that content PLUS other stuff that I’ll discuss later.
For example, during my most recent stint as a product marketing employee at a startup, the firm had no official content marketers, so the product marketers had to create a lot of non-product related content. So we product marketers were the de facto content marketers for the company too. (Sadly, we didn’t get two salaries for filling two roles.)
Why did the product marketers end up as content marketers? It turns out that it makes sense—after all, people who write about your product in the lower funnel stages can also write about your product in the upper funnel stages, and also can certainly write about OTHER things, such as company descriptions, speaker submissions, and speaker biographies.
As a result, I’ve written a ton of stuff over my last 29 years in identity/biometrics. It didn’t take a great leap for me to self-identify as the identity content marketing expert and the biometric content marketing expert (and other expert definitions; I’m an expert in creating expert titles).
I’ve compiled a summary of the types of content that I’ve created over the years, not only for Bredemarket’s clients, but also for my employers at Incode Technologies, IDEMIA, MorphoTrak, Motorola, and Printrak.
Not all of these were created when I was in a formal product marketing role, but depending upon your product or service, you may need any of these content types to support the marketing of your product/service.
It’s helpful to divide the list into two parts: the external (customer-facing) content, and the internal (company-only) content.
10 types of external content I have created
External content is what most people think of when they talk about product marketing or content marketing. After all, this is the visible stuff that the prospects see, and which can move them toward a purchase (conversion). The numbers after some content types indicate the quantities of pieces of collateral that I have created.
Articles
Blog Posts (500+, including this one)
Briefs/Data/Literature Sheets
Case Studies (12+)
Proposals (100+)
Scientific Book Chapters
Smartphone Application Content
Social Media (Facebook, Instagram, LinkedIn, Threads, TikTok, Twitter)
Web Page Content
White Papers and E-Books
Here’s an video showing some of the external content that I have created for Bredemarket.
While external content is sexy, internal content is extremely important, since it’s what equips the people inside a firm to promote your product or service. The numbers after some content types indicate the quantities of pieces of collateral that I have created.
Battlecards (80+)
Competitive Analyses
Event/Conference/Trade Show Demonstration Scripts
Plans
Playbooks
Proposal Templates
Quality Improvement Documents
Requirements
Strategic Analyses
And here are 3 more types
Some content can either be external or internal. Again, numbers indicate the quantities of pieces of collateral I have created.
Email Newsletters (200+)
FAQs
Presentations
Content I can create for you
Does your firm need help creating one of these types of content?
Maybe two?
Maybe 22?
I can create content full-time for you
If your firm needs to create a lot of content types for your products, then consider hiring me as your full-time Senior Product Marketing Manager. My LinkedIn profile is here, documenting my 29 years of experience in identity/biometric technology as a product marketer, a strategist, and in other roles.
I just took a look over the last few calls to action that Bredemarket has published.
Whatever you need, talk to me. And be prepared for me to ask you six (or more) questions.
And if you’re reading this post in Janury 2025, thank you. If you want to talk to me about content creation, some of these links may still work!
Perhaps Bredemarket, the technology content marketing expert, can help you select the words to tell your story. If you’re interested in talking, let me know.
If I can help your firm:
From various Bredemarket blog posts.
All of my most recent calls to action were variations on “Contact me.”
And all the CTAs werre kinda so-so and yawn-inducing.
Since I was open to other ideas, I viewed @yourfavcontentcreator_’s recent Instagram reel with four suggestions. Two of them didn’t make sense for Bredemarket’s business, but the first and fourth resonated with me.
I’ve reproduced those two below.
👉 “Get started on your journey to [desired outcome] today.” 👉 “Ready to see real results? Explore our [product/service] now.”
At first I thought I’d simply incorporate “journey” into my CTA…
Don’t stop believin’ in your content!
…but then I decided that “results” would be better.
At the same time, the CTA has to be Brede-distinctive, captivate prospects better than “contact me,” and ideally appeal to all of Bredemarket’s target audiences (identity/biometrics, technology, local).
So, identity/biometric and technology firms, will the paragraph below the logo make you MORE likely to engage with Bredemarket for marketing and writing services? If not, I’ll continue to tweak it in an agile fashion.
Kasey Jones alerted me to the phrase “trust funnel,” and I’ve been thinking about it and its relationship to content marketing. Here are my thoughts.
The sales funnel
Many of us are familiar with the concept of sales funnels. The idea is that there are a bunch of people at the top of the funnel, and people move through the sales process.
As people move down, the funnel gets narrower and narrower as some people exit the funnel. At the bottom of the funnel, there is a very small hole that represents the customers who have converted, or who have actually purchased something.
In a rare instance of my championing simplicity, I like to use an easy three-step sales funnel model with awareness, consideration, and conversion.
From Venn Marketing, “Awareness, Consideration, Conversion: A 4 Minute Intro To Marketing 101.” (Link)
You may use a more complex sales funnel, but the exact number of steps in the funnel really doesn’t matter. What does matter is that your content marketers create content that addresses each step in your funnel.
In early steps of the funnel, the content goal is to ensure that prospects know that you’re out there and you have a solution that benefits the prospects.
In later steps of the funnel, the content goal is to move prospects to the point where they will purchase something from you, rather than purchasing it from one of your competitors or not purchasing anything at all.
Some of the approaches to sales funnel-based content marketing are based upon the faulty assumption that people progress through the funnel in a logical and predictable manner. In the logical model, you present an awareness piece of content, then follow that with a consideration piece of content, then finally present content to convert the prospect into a customer.
It’s about time we redefine the classic marketing funnel. It describes the user journey as a rather linear path, while the reality is a lot more messy, complex, and unpredictable.
Let’s scrap the dated marketing funnel and try to map out the real user journey.
It starts with a trigger, and then it goes into an almost infinite loop between exploration and evaluation – over and over again. And finally, the user exits the loop by making a decision or a purchase.
Oh, and in addition to assuming logic, standard content creation methods assume that your firm knows where every buyer is on their journey. This assumption is essential so that your firm can detect a prospect in the awareness phase and take the necessary steps to move them downward into the funnel (or toward the endless loop pictured above).
Kasey Jones and the trust funnel
I mentioned Kasey Jones at the beginning of this blog post, based upon something she shared on LinkedIn. She started with an inconvenient truth that blew the second assumption out of the water.
Your buyers will probably never like or comment on your posts.
So much for all of those fancy tools that identify the sources of interaction with your content. They don’t work if people don’t interact with your content.
Yet Jones notes that these people are still buying. Three of them reached out to her in the last two weeks.
Each mentioned my content as why they wanted to work with me.
But they have never, not once, engaged with anything I’ve done on here.
Still, they were in my trust funnel, just the same.
It’s different from the sales funnel that we are laboriously tracking in our customer relationship management (CRM) tool. For content marketers, these things literally pop up out of the blue from a “trust funnel” that we know nothing about, even though we’re building it with our content.
If I wished, I could name multiple examples of people reaching out to me because of my content or Bredemarket’s content.
Jones’ point in all this was to emphasize that you need to keep on creating “scroll-stopping content” to attract DREAM (her capitalization) clients.
Even though you don’t know who you are attracting.
You’re not a sausage grinder making sausages. You’re a flower attracting bees.
By The original uploader was Y6y6y6 at English Wikipedia. – Original image located at PDPhoto.org. Transferred from en.wikipedia to Commons by Drilnoth using CommonsHelper., Public Domain, https://commons.wikimedia.org/w/index.php?curid=7365698
Now I could end this discussion right here with Kasey Jones’ comments, but I thought I’d perform a LinkedIn search to see who else was talking about the trust funnel.
And I found Kevin Schmitz.
Kevin Schmitz and the trust funnel
Schmitz approached the topic from a different perspective in his post from earlier this week. He focused on a particular piece of content: a person’s LinkedIn profile and activity.
Schmitz asserted that if someone approaches you with a meeting request, and the person’s LinkedIn presence is (his words) “bare bones,” you’re less likely to take the meeting. But if a meeting requester posts engaging, relevant content, perhaps you’ll take that call.
Schmitz went on to say:
Your presence on LinkedIn is not a “lead funnel”.
It’s a “trust funnel”.
We work so damn hard to establish trust in the meeting.
Yet, most of us are person 1 (the “bare bones” person) with an uphill battle each and every meeting.
Kevin Schmitz LinkedIn post, 8/22/2023 ot 8/23/2023. (Link)
If you’re interested, Schmitz’s post goes on to suggest ways to make your LinkedIn presence more engaging.
The meaning for content marketing
So what does the idea of “creating content that resonates with your invisible trust funnel” mean for content marketing?
Most people realize (or I hope they realize) that organic content often does not have an immediate payoff, especially for complex B2B sales. Even if I write the most amazing automated biometric identification system (ABIS) content for a Bredemarket client, the client won’t get orders within the first three days of posting the content. (I’ll have more to say about “three days” in a future post discussing go-to-market efforts.) Even if I am the biometric content marketing expert. (I’ve been working on promoting THAT piece of content for a while now.)
It takes longer than three days for content marketing to yield results. One source estimates four to five months. Another source says six to twelve months. Joe Pulizzi (quoted by Neil Patel) estimates 15 to 17 months. And all the sources say that their estimates may not apply to your particular case.
But Bredemarket (and I in my personal communications) will continue to cater to that invisible trust funnel and see what happen.
And if you’re reading this post in Janury 2025, thank you. If you want to talk to me about content creation, some of these links may still work!
But what if I want to know how to work with Bredemarket?
Glad you asked.
After reading Mace’s LinkedIn post, I realized that I have a bunch of different online sources that explain how to work with Bredemarket, but they’re scattered all over the place. This post groups them all the “how to work with Bredemarket” content together, following an outline similar (yet slightly different) to Mace’s.
And no, it’s not a stand-alone PDF, but as you read the content below you’ll discover two stand-alone PDFs that address critical portions of the process.
Question 1: Why would I work with Bredemarket?
As you’ll see below, “why” is a very important question, even more important than “how.” Here are some reasons to work with Bredemarket.
You require the words to communicate the benefits of your identity/biometrics product/service. I offer 29 years of experience in the identity/biometrics industry and am a biometric content marketing expert and an identity content marketing expert. I have created multiple types of content (see below) to share critical points about identity/biometrics offerings.
You require the words to communicate the benefits of your technology product/service. I have also created multiple types of content to share critical points about technology offerings.
You require the words to communicate the benefits of a product/service you provide to California’s Inland Empire. I’ve lived in the Inland Empire for…well, for more than 29 years. I know the area—its past, its present, and its future.
You require one of the following types of content. Blogs, case studies / testimonials, data sheets, e-books, proposals, social media posts / Xs (or whatever tweets are called today), white papers, or anything. I’ve done these for others and can do it for you.
Question 2: Why WOULDN’T I work with Bredemarket?
This question is just as important as the prior one. If you need the following, you WON’T want to work with Bredemarket.
You require high quality graphics. Sorry, that’s not me.
I did not draw this myself. Originally created by Jleedev using Inkscape and GIMP. Redrawn as SVG by Ben Liblit using Inkscape. – Own work, Public Domain, link.
You are based outside of the United States. Foreign laws and exchange rates make my brain hurt, so I only pursue business domestically. But depending upon where you are, I may be able to recommend a content marketer for you.
Question 3: What are Bredemarket’s most popular packages? How much do they cost?
Here are the three most common packages that Bredemarket offers.
Note that these are the standard packages. If your needs are different, I can adapt them, or charge you an hourly rate if the need is not well defined. (But as you will see below, I try to work with you at the outset to define the project.)
If you follow the link above for your desired package and download the first brochure on each page, you’ll get a description of the appropriate service. The pricing is at the bottom of each brochure.
Each brochure also explains how I kick off a project, but the procedure is fairly common for each package.
Question 4: What are Bredemarket’s working practices?
But that’s not all that we address in the kickoff. There are some other lower-level questions that I ask you (such as the long and short form of your company name).
Once we have defined the project, I iteratively provide draft copy and you iteratively review it. The number and length of review cycles varies depending upon the content length and your needs. For example, I use up to two review cycles of up to three days each for short content.
Eventually I provide the final copy, you publish it and pay me, and both of us are happy.