How Remote Work Preserves Your Brain

I remember the day that my car skidded down Monterey Pass Road in Monterey Park, California, upside down, my seatbelt saving my brain from…um…very bad things. (I promised myself that I’d make this post NON-gory.)

Monterey Pass Road and South Fremont Avenue, Monterey Park, California. https://www.google.com/maps/@34.0586679,-118.1445677,19z?entry=ttu

I was returning from lunch to my employer farther south on Monterey Pass Road when a car hit me from the side, flipping my car over so that it skidded down Monterey Pass Road, upside down. Only my seat belt saved my from certain death.

(Mini-call to action: wear seat belts.)

By The cover art can be obtained from Liberty Records., Fair use, https://en.wikipedia.org/w/index.php?curid=25328218

Now some of you who know me are asking, “John, you’ve lived in Ontario and Upland for the past several decades. Why were you 30 miles away, in Monterey Park?”

Well, back in 1991, after working for Rancho Cucamonga companies for several years, I ended up commuting to a company in Monterey Park, California, at least an hour’s drive one way from my home. Driving toward downtown Los Angeles in the morning, and away from downtown Los Angeles in the afternoon. If you know, you know.

After I left the Monterey Park company, I consulted or worked for companies in Pomona, Brea, Anaheim, Irvine, and other cities. But for most of the next three decades, I was still driving at least an hour one-way every day to get from home to work.

And it’s not just a problem in Southern California. By B137 – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=48998674

As I’ll note later in this post, some people are still commuting today. And for all I know I may commute again also.

I learn the acronym WFH

That all stopped in March 2020 when a worldwide pandemic sent all non-essential personnel at IDEMIA’s Anaheim office to work from home (WFH). Now there were some IDEMIA employees, such as salespeople, who had been working from home for years, but this was the first time that a whole bunch of us were doing it.

Some of us had to upgrade our home equipment: mesh networks, special face illumination lighting, and other things. And now, instead of having a couple of people participating in meetings remotely, ALL of us were doing so. (Before 2020, the two words “Zoom background” would be incomprehensible to me. After 2020, I understood those words intimately.)

This new work practice continued after I left IDEMIA, as I started Bredemarket, joined Incode Technologies for a little over a year, and returned (for now) to Bredemarket again.

The U.S. Marine Corps supported WFH (for certain positions) in 2010, long before COVID. This image was released by the United States Marine Corps with the ID 100324-M-6847A-001 (next). This tag does not indicate the copyright status of the attached work. A normal copyright tag is still required. See Commons:Licensing.العربية ∙ বাংলা ∙ Deutsch ∙ Deutsch (Sie-Form) ∙ English ∙ español ∙ euskara ∙ فارسی ∙ français ∙ italiano ∙ 日本語 ∙ 한국어 ∙ македонски ∙ മലയാളം ∙ Plattdüütsch ∙ Nederlands ∙ polski ∙ پښتو ∙ português ∙ slovenščina ∙ svenska ∙ Türkçe ∙ українська ∙ 简体中文 ∙ 繁體中文 ∙ +/−, Public Domain, https://commons.wikimedia.org/w/index.php?curid=23181833

WFH benefits

There are two benefits to working from home:

  • First, it preserves your brain. Not just from the horrible results of a commuting automobile accident. For the last three-plus years, I’ve gotten more rest and sleep since I’m not waking up before 6am and getting home after 6pm. And I’m not sitting in traffic on the 57, waiting for an accident to clear.
  • Second, it provides the best talent to your employer. Why? Because it can hire you. I just spent over a year working for a company headquartered in San Francisco, and I didn’t have to move to San Francisco to do it. In fact, when my product marketing team reached its apex, we had two people in Southern California, one in England, and one in Sweden. None of us had to move to San Francisco to work there, and my company was not restricted to hiring people who could get to San Francisco every day.

But that doesn’t stop some companies from insisting on office work

In-office presence controversy predates COVID (remember Marissa Mayer and Yahoo?), and now that COVID has receded, the “return to office” drumbeat has gotten louder.

Laith Masarweh shared the story of a woman who, like me, is tiring of the L.A. freeway grind.

So she asked her boss for help–

And he told her to change her mindset.

“That’s just life,“ he said. “Everyone has to commute.”…

All she asked for was some flexibility, and he shut her down.

So he’s going to lose her.

Laith Masarweh, LinkedIn. (link)

Now I’m not saying I’ll never work on-site again. Maybe someday I’ll even accept an on-site position in Monterey Park.

But I’m not that thrilled about going down Monterey Pass Road again.

In the meantime…

…since I’m NOT full-time employed, and since my home office is well equipped (I have Nespresso!), I have the time to make YOUR company’s messaging better.

If you can use Bredemarket’s expertise for your biometric, identity, technology, or general blog posts, case studies, white papers, or other written content, contact me.

From https://open.spotify.com/track/2BPEPkeifa5LoOg2Cq9bkx

Awareness Calls to Action

Blog posts are transitory things, reflecting the views of the author at a particular point in time. Those views can change as the world evolves, or as the author evolves.

Take the author who wrote the following statement in late 2022: “Posts for awareness don’t need CTAs (calls to action).”

The author who wrote that statement was…um, it was me.

Can I get a re-do on that one?

What I said in December 2022

The quoted statement above is from a section in the December 2022 blog post “Does Every Blog Post Need a Call to Action?

Incidentally, I still believe that you don’t need a call to action in EVERY blog post.

Some will argue, “Well then why did you write it?”

To answer that, here’s some of what I said in that December 2022 blog post.

Candy Street Market, 110 W Holt, Ontario, California

Take my post from last Saturday, “Candy Street Market is coming.”

This post simply talked about a new candy store in Ontario, California, but never talked about Bredemarket’s content creation or proposal writing services.

So why did I write a post that doesn’t directly lead to business?

For the awareness….

(I) am concentrating more on serving local firms in California’s Inland Empire….But the locals need to know that I’m here.

From https://bredemarket.com/2022/12/04/does-every-blog-post-need-a-call-to-action/

What I’m saying in July 2023

While perhaps it’s valid to say that the Candy Street Market blog post didn’t need a CTA (although some would dispute that), I myself have written other “awareness” blog posts and content that DID need a CTA.

(UPDATE OCTOBER 23, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

For example, take another blog post that I wrote in December 2022, “Six Questions Your Content Creator Should Ask You: the e-book version.” It didn’t end with a request to contact me. It didn’t attempt to move the reader down the funnel from awareness to consideration. The blog post merely said that there are six questions.

But it did have a “download” CTA.

While the CTA didn’t in and of itself move the reader to consideration (and hopefully to conversion), it did make them, um, more aware. For those who followed my CTA and downloaded the e-book, they learned why their content creator should ask “why” and other questions. And by the time they got to page 13 14, they saw this:

For some of you, this e-book has helped you to decide on the questions that you will ask your preferred content creator, or the questions that you will ask yourself before you create your own content.

But for others, you might be asking how Bredemarket can help you create content. As I said earlier, you’re probably not ready to contract with me yet. We have to talk first.

If you’re interested in Bredemarket’s services, contact me via one of the methods listed at the https://bredemarket.com/contact/ URL.

From “Six Questions Your Content Creator Should Ask You.” Go here to download.

So THAT’S where I moved the reader on to the consideration phase—AFTER they had read the blog post AND the e-book.

But while they were still on the blog post, I assumed they were still in the awareness phase.

By Steve simple – Own work, CC BY 3.0, https://commons.wikimedia.org/w/index.php?curid=7749648

Summing up

Here’s the TL;DR version:

  • The Candy Street blog post was an awareness blog post that didn’t need a Bredemarket-focused CTA, because it only alerted people of Bredemarket’s existence.
  • The Six Questions e-book blog post was an awareness blog post that DID need a Bredemarket-focused CTA, because I wanted them to download and read the e-book and THEN move on to consideration.
  • I’m going to update the old blog/CTA blog post to refer to THIS one.
  • I may change my mind again.

As for the CTA to THIS blog post, there isn’t one—yet. This post was written for a purpose that I will reveal shortly.

A Video About the Bredemarket 400 Short Writing Service

In case you like to consume your information in video form, here’s a video about my Bredemarket 400 Short Writing Service, for text of between 400 and 600 words.

About the Bredemarket 400 Short Writing Service.

If you prefer to read your information rather than watch it, you can do that also.

In either case, if you are interested in the Bredemarket 400 Short Writing Service:

When the “Wrong” Content Goes Viral

Have you ever had a piece of content go viral, but wish that ANOTHER piece of content had gone viral instead? Join the club.

Three examples of unintentional viral content

Here are three examples in which the “wrong” content went viral. Two of the examples are personal, but the first example has nothing to do with me, the Internet, or even the 21st century.

Example 1: Steam behind the wrong song

Back in the 1960s, a singer named Gary DeCarlo was working under the pseudonym Garrett Scott. “Garrett Scott” needed a single, so he was slotted to record a song called “Sweet Laura Lee.”

Because it was a 1960s single, it needed to have a B-side. You couldn’t let all that vinyl on the back of the record go to waste. Any song would do, since it was just filler for “Sweet Laura Lee.”

So DeCarlo and two of his friends resurrected a 1961 song called “Kiss Him Goodbye,” went to the studio, added a silly chant because the 1961 song lacked a chorus, and cranked out the B-side in an evening session. They did it so quickly that the chorus didn’t even have any real words, just “na na.” Actually, the B-side was SUPPOSED to be bad so that disc jockeys would play the A-side:

B-sides in the ’60s were often ad-hoc affairs designed to be clearly inferior to the A-side so that disc jockeys wouldn’t flip the record. The three musicians who recorded this had that in mind for this song, and kept it simple: there is no bass or guitar on the track….

From https://www.songfacts.com/facts/steam/na-na-hey-hey-kiss-him-goodbye

The song “Sweet Laura Lee” went nowhere, but who cares? The record company liked the B-side, invented a fake band name Steam, and the song “Na Na Hey Hey Kiss Him Goodbye” went to the number 1 position on the Billboard charts. A real band named Steam was formed and went on tour…without Gary DeCarlo (although DeCarlo received songwriting royalties).

From https://open.spotify.com/track/5xMLcSEstX1jN4arpNXqtX

Example 2: Becoming the unintentional Shipley expert

Fast forward to the 21st century and my creation of blog content for Bredemarket.

I needed to populate my blog with both content marketing-related content and proposal-related content, so in December 2021 I wrote a post entitled “96 Smiles: All about the Shipley Business Development Lifecycle.” I’ve been familiar with the Shipley lifecycle for decades, but probably not as familiar as hundreds if not thousands of proposal practitioners.

But I’m the one who wrote the blog post about it.

And it kinda sorta became popular. I went to Google on Friday morning and searched for the words shipley 96 step, and these are the results:

So now, right behind Shipley Associates itself, the next leading authority on the Shipley Business Development Lifecycle is…ME.

So now the bredemarket.com website is getting all sorts of traffic related to Shipley, and my Ubersuggest account is, um, suggesting that I optimize the website to capture even more Shipley traffic.

Except that I’m not really doing much with the Shipley process itself; I just talked about it.

Of course, the traffic may have nothing to do with capture and proposal management, since the post makes several explicit and implicit references to the ? and the Mysterians song “96 Tears.”

From https://open.spotify.com/track/4PEeZ2U4UfP2Jo8EtIOjus

You may detect a music theme in these examples. It gets better.

Example 3: When neglected music becomes more popular than my current gig

Bredemarket started in August 2020, but it isn’t my first foray into Internet money-making.

I’ve been creating instrumental music for decades, and in 2017 I started creating and selling music on Bandcamp under the name “Ontario Emperor.” While I haven’t created any new music there since 2019, and while I haven’t done any promotion in years, I did do a little bit of promotion back in 2017, going so far as to set up a Facebook page called “ontarioemperor,” which I’ve mostly ignored.

What I HAVEN’T ignored is the slew of social media channels for Bredemarket. Some of you are aware of this, since you’ve recently received invitations from me to follow Bredemarket on LinkedIn, Facebook, Instagram, Threads, TikTok, and YouTube. If you haven’t, feel free to click on the appropriate links and subscribe now.

So as I’ve been building up my Bredemarket social/content presence and spending a lot of time on this, I received a notification from Facebook this week that, with no effort on my own, my neglected ontarioemperor Facebook page now has over 600 followers.

So as long as you’re following me everywhere else, go ahead and follow me there also.

Now I’m not sure how much Ontario Emperor’s Facebook popularity can benefit Bredemarket, since there’s little or no discernable overlap between synthetic music fans and people requiring marketing and writing services. But who knows? I could be wrong there also.

Sadly there is no Spotify link here since Ontario Emperor’s music has never been uploaded to Spotify, but you can listen to the song “For a Meaningful Apocryphal Animation” on Bandcamp. Coincidentally, I recently posted a free version (with no listening restrictions) on one of the Bredemarket web pages. Or you can listen to it below.

“For a Meaningful Apocryphal Animation.” Recorded May 15, 2017 in Ontario, California. Composed by John E. Bredehoft. © All rights reserved.

A final thought

Jerry Springer. By Justin Hoch, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=16673259

So sometimes things you want to promote don’t get popular, and things you don’t necessary want to promote get popular.

Rather than being disappointed, just go with the flow, say “na na” to the naysayers, and speak about Shipley with soothing instrumental music behind you.

Take care of yourself, and each other.

Illustrating Fear, Uncertainty, and Doubt for Facility Monitoring

I just ran across an excellent example of how a content marketing expert can raise fear, uncertainty, and doubt (FUD) in the mind of a prospect in the “consideration” phase.

These prospects need people to monitor their facilities and protect them against threats. In today’s world, it’s technically possible for facility monitoring professionals to work from anywhere, including their own homes.

Rapid Response Monitoring wants to discourage this.

Our preparation gives us the endurance to continuously provide professional monitoring services from within our hardened facilities. Since our founding, our choice has been to keep critical monitoring operations staff on-site. Monitoring from home provides lower-quality service (security issues/distractions). We believe you deserve more.

From https://www.rrms.com/in-facility-monitoring/

Now Rapid Response Monitoring writes a lot more about why its solution is better, and you can read those words here.

But what about pictures?

There is a relationship between words and pictures, with the most famous relationship expressed as “a picture is worth a thousand words.” (Artists may say that a picture is worth many more words.)

Take a look at Rapid Response Monitoring’s picture and see what this communicates to prospects in the consideration phase for facility monitoring services.

Which Words Should Your Marketers Use? My Four Suggestions.

I’ve talked about the words “why,” “how,” and “what” and their relation to writing, but I haven’t talked about the word “which.”

Not in relation to sandwiches, but in relation to words.

If you are a marketing executive, you know that the words you use in your marketing content can make or break your success. When your company asks employees or consultants to write marketing content for you, which words should they use?

Here are four suggestions for you and your writers to follow.

  1. Your writers should use the right words for your brand.
  2. Your writers should use the right words for your industry.
  3. Your writers should use words that get results.
  4. Your writers should be succinct.

Your writers should use the right words for your brand

Your company has a tone of voice, and your writers should know what it is. If you can’t tell them what it is, they will figure it out themselves.

Your company has a particular writing style—hopefully one that engages your prospects and customers. Regardless of your writer’s personal style, they must create copy that aligns with your own style. In effect, they put on a “mask” that aligns the words they create with the words that your company needs.

Your writers should use the right words for your industry

Similarly, your company provides products and services in one or more industries, and your copy must align with the terms those industries use, and the way industry participants express themselves.

For example, a writer who is writing content for the biometric industry will use different terms than a writer who is writing content for art collectors because of the differences in the two target audiences.

  • Biometric readers (the people, not the devices) care about matching accuracy measurements, such as those compiled by the U.S. National Institute of Standards and Technology (NIST) in its Face Recognition Vendor Test, or as measured in agency-managed benchmarks. (Mike French’s example.) They often respond to quantitative things, although more high-level concepts like “keeping citizens safe from repeat offenders” (a public safety-related benefit) also resonate.
  • Art collectors care about more qualitative things, such as not being scared of handing over their dream to a commissioned artist whose work will inspire affection. (Well, unless the collector is an art investor and not an art lover; investors use different terminology than lovers.)

So make sure your writers get the words right. Otherwise, it’s as if someone is speaking Italian to a bunch of French speakers. (Kaye Putnam’s example.) Your prospects will tune you out if you use words they don’t understand.

Your writers should use words that get results

There is one important exception to my suggestions above. If your company’s current words don’t result in action, quit using your current words and use better ones that support your awareness, consideration, conversion, or other goals.

If you start talking about your solution without addressing your prospect’s pain points or problems, they won’t know why they should care about your solution.

For example, let’s say that the message you want to give to your prospects is that your company makes wireless headphones.

So what?

The prospect doesn’t care about wireless headphones per se. The prospect cares about the troubles they face with tangled cords, and how your company offers a solution to their problem of tangled cords.

Features are important to you. Benefits are important to your prospects. Since the prospects are the ones with the money, listen to them and talk about benefits that change their lives, not how great your features are.

Your writers should be succinct

I have struggled with succinctness for decades. I could give you countless examples of my long-windedness, but…that wouldn’t be appropriate.

So how do I battle this personally? By creating a draft 0.5 before I create my draft 1. I figure out what I’m going to say, say it, and then sleep on the text—sometimes literally. When I take a fresh look at the text, I usually ruthlessly chop a bunch of it out and focus on the beef.

Now there are times in which detail is appropriate, but there are also times in which a succinct message gets better results.

Selecting your content marketer

If your company needs employees or consultants to write marketing content for you, make sure they create the right content.

If your company’s views on content creation parallel my own, maybe I can help you.

If you need a full-time employee on your staff to drive revenue as your personal Senior Product Marketing Manager or Senior Content Marketing Manager, take a look at my 29 years of technology (identity/biometric) and marketing experience on my LinkedIn profile. If you like what you see, contact me via LinkedIn or at jebredcal@gmail.com.

If you need a marketing consultant for a single project, then you can reach me via my Bredemarket consultancy.

How Non-Commodity Content Creators Collaborate with Clients

On Friday, I shared a Kaye Putnam video on my Bredemarket LinkedIn page.

While I won’t go into all of the video details here (you should spend a few minutes and watch Putnam’s video yourself), one of the points that Putnam made was that the best content creators need to differentiate themselves from commodity content providers—in other words, to “be irreplaceable.”

If it’s not obvious how your product or service is wildly different, not just better, your ideal clients will resort to looking at you like a commodity.

Kaye Putnam, from the transcript to https://www.youtube.com/watch?v=jNGos1kVIdM

One of the ways in which content creators can differentiate themselves from their competition is to have a unique process.

In addition to having the emotional appeal and positioning that we already talked about, you can employ tools like having a proprietary process. A unique way of achieving a desired result.

Kaye Putnam, from the transcript to https://www.youtube.com/watch?v=jNGos1kVIdM

I’d like to look at one such process, the process in which a content creator collaborates with a client, but I’d like to take a look at how two very different content creators achieve the same outcome.

How Bredemarket collaborates with clients

One of the many differentiators between Bredemarket and its marketing and writing competitors is the way that Bredemarket kicks off projects.

Before I work with you, I ask a series of questions to better understand what you need.

(UPDATE OCTOBER 23, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

Now these are not all of the questions that I ask. After all, my process is, um, “Bredemarket-developed.” (I avoid the word “proprietary” because of its negative connotations.) But the limited number of questions that I did share suggests how I try to understand you. Why you do what you do. How you do it. And so forth.

(If you are interested in this topic, I have written an entire e-book focused on the first six questions that I ask you. To download the e-book, visit my blog post “Six Questions Your Content Creator Should Ask You: the e-book version.”)

In true Putnam manner, I approach this entire process as a Sage, or someone who imparts wisdom which, when combined with your wisdom, results in an effective piece of content.

Yes, this is a Rembrandt painting, anticipating the next section of the blog post. By Rembrandt – The Yorck Project (2002) 10.000 Meisterwerke der Malerei (DVD-ROM), distributed by DIRECTMEDIA Publishing GmbH. ISBN: 3936122202., Public Domain, https://commons.wikimedia.org/w/index.php?curid=157824

But not everyone is a Sage, and other content creators approach collaboration differently.

How Paso Artis collaborates with clients

As I’ve frequently said, my primary emphasis is words. My graphic execution capabilities are somewhat limited.

I did not draw this myself. Originally created by Jleedev using Inkscape and GIMP. Redrawn as SVG by Ben Liblit using Inkscape. – Own work, Public Domain, link.

But there are many, many people who have better graphic execution capabilities than I do.

One such person is the artist behind Paso Artis.

Now I don’t know Paso Artis’ personal archetypes, but I’d be willing to bet that her primary archetype isn’t Sage. The obvious guess for her primary archetype is “Creator.”

Get ready to celebrate the power of your creative brand archetype! Whether you resonate with being an Artist, musician, writer, dreamer, builder, or designer, your brand has the incredible ability to amaze and inspire others.

When customers encounter your creative brand, they can’t help but feel captivated. They look at your work and think, “I want to be able to do what they can.” Your brand ignites a spark of inspiration and ignites the imagination within those who connect with it.

One of your innate advantages as a creative brand is your boundless creativity and imagination. You possess the unique ability to see the world in a different light, to think outside the box, and to breathe life into your visions.

Kaye Putnam, from https://www.kayeputnam.com/brand-archetype-creator/

A few of you may recall that I initially thought that I was a “Creator,” until I realized that this archetype applies more to imagery rather than words. And not stick figures.

Despite our vast differences, Paso Artis and Bredemarket have one similarity.

  • We both work together with our clients to create a piece of content that satisfies the clients’ needs.
  • With Bredemarket, it’s a written piece of content.
  • With Paso Artis, it’s a custom painting.

But because Paso Artis is…well, an artist, she doesn’t use Sage-like words and tables and bullet points to describe her client collaboration process. The Paso Artis-developed (again, I don’t like the word “proprietary”) collaboration process is described much more…artistically.

As an artist, I do feel the responsibility and privilege of taking a vision and turning it into a painting that will hang on the wall for years and be seen every day and regarded with affection.

Don’t be scared of handing over your dream to me.

In order to achieve a happy outcome, you and I will work together.

From https://www.facebook.com/paso.artis/about_details

Note that Paso Artis uses some words that Bredemarket never uses, such as “affection” and “dream.” Now I might use “vision” and “scared” in the proper context, but most of my clients and prospects do not dream of having their customers regard their products and services, or their blog posts or white papers, with affection. Even the Bredemarket client who chose to “truly say thank you for putting these (proposal) templates together” didn’t get affectionate about them. I mean, I love Microsoft Word, but I don’t LOVE Microsoft Word.

So Bredemarket and Paso Artis use a different vocabulary. This happens to come back to another point that Putnam made, to speak the language of your clients.

If you only know Italian and your ideal clients are speaking French, you might get a few people that understand what you mean, but it’s not going to have the transformative effect that we’re looking for. You want to learn to be fluent. In the decision making language of your ideal clients.

Kaye Putnam, from the transcript to https://www.youtube.com/watch?v=jNGos1kVIdM

Marketers, imagine if you will a possible persona for a Paso Artis prospect.

By David Teniers the Younger – 1. Kunsthistorisches Museum Wien, Bilddatenbank.2. khm.at, Public Domain, https://commons.wikimedia.org/w/index.php?curid=659517

“Jay” is a homeowner who loves art and desires a particular type of painting for his home, but does not have the artistic talent to paint it himself. Ideally, the completed painting will be one that brings Jay delight when he sees it in his home, and will also delight his guests. But can he trust anyone to realize his dream?

So Paso Artis (who has years of marketing experience in her day job work) knows that she has to address Jay’s pain points. She first does this by addressing them in her “About” text (“Don’t be scared of handing over your dream to me”), but then addresses them more deeply during her consultation with Jay.

I have never performed a competitive analysis of artists who respond to commission requests, but I’d guess that some are better at collaborating with clients than others.

And the ones that collaborate well earn a positive reputation, which translates to increased revenue over those who don’t collaborate well.

How should YOU collaborate?

But of course Bredemarket doesn’t matter, and Paso Artis doesn’t matter. You matter.

When you collaborate with a partner, either one in which the partner provides a product or service to you, or you provide a product or service to the partner, make sure that both of you are on the same page (or easel) before launching into the work project.

And if you have a dream for a painting, contact Paso Artis via her Facebook page.

And if you want your blog posts, white papers, case studies, and other content to be regarded with affection (or something like that), contact Bredemarket.

Five Truths About Your Target Audiences

This post explains what “pillar pages” are, the pros and cons of Bredemarket’s pillar pages, what I’ve learned from the “Target Audience” pillar page that I created, and how this can help your business deliver effective, converting messages to your prospects.

What are pillar pages?

I’ve been working on “pillar pages” for the Bredemarket website for over a year now.

By Rama – Own work, CC BY-SA 2.0 fr, https://commons.wikimedia.org/w/index.php?curid=638837

As I stated before in an April 2022 blog post, a “pillar page” is simply a central “cluster” page on your website that discusses an important topic, and which is linked to other pages that provide more detail on the topic.

Think of a wheel with a hub and spokes. The pillar page is the hub, and the related pages are the spokes.

How can Bredemarket’s pillar pages be better?

As of July 5, 2023, I have created five pillar pages, which I label as “topics of interest” on Bredemarket’s “Information” page.

Now these pillar pages aren’t as mature as I’d like them to be.

  • I haven’t really multi-layered my keywords that link to the pillar; currently things are fairly simplistic where benefit “spoke” blog posts link to the benefits “hub” pillar. I haven’t explicitly optimized the “hub and spokes” for people who search for, say, features.
  • Similarly, the organization of each pillar page is fairly simplistic. Each pillar starts with a brief discussion of the topic in question, and is then followed by excerpts from and links to blog posts that provide more detail on the topic. (And the blog posts themselves link back to the pillar, providing bidirectional…um, benefits.) It’s functional, but perhaps you’d be better served if the pillars grouped subtopics together, rather than listing all the blog posts in reverse chronological order.

But the pillars do their work in terms of navigation and search engine optimization. If you want to find out what Bredemarket says about a topic such as benefits, it’s fairly easy to find this.

What have I learned from the Bredemarket Target Audience pillar page?

This post delves into the fifth of my five pillar pages, the Target Audience page.

By Christian Gidlöf – Photo taken by Christian Gidlöf, Public Domain, https://commons.wikimedia.org/w/index.php?curid=2065930

I’ve recently worked on beefing up this pillar page by linking to more Bredemarket blog posts that discuss target audiences. And in the process of making these additions, I’ve realized some things about target audiences that I wanted to summarize here. (Repurposing content refocuses the mind, I guess.)

In the process of improving my pillar page, I’ve gleaned five truths about target audiences:

  1. You need to define at least one target audience.
  2. It’s not illegal to have multiple target audiences.
  3. Different target audiences get different messages.
  4. You can create personas, or you can not create personas. Whatever floats your boat.
  5. Target audience definition focuses your content.

I’ll discuss each of these truths and suggest how they can improve your firm’s content.

One: You Need to Define At Least One Target Audience.

The first and most important thing is that you need a target audience before you start writing.

By David Shankbone – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=2786722

If you have no target audience, who is receiving your message? How do you know what to say?

For example, the primary target audience for THIS blog post is anyone from any type of company who could use Bredemarket’s marketing and writing services. It’s not limited to just the identity folks, or just the Inland Empire folks. If it were, I’d write it differently.

Here’s another target audience example that I used in an October 2022 blog post:

  • If you’re a lollipop maker and you’re writing for kids who buy lollipops in convenience stores, you’ll write one way.
  • If you’re a lollipop maker and you’re writing to the convenience stores who could carry your lollipops, you’ll write another way.
From https://bredemarket.com/2022/10/30/six-questions-your-content-creator-should-ask-you/

Do you see how target audiences influence what you write?

Two: It’s Not Illegal to Have Multiple Target Audiences.

I recently criticized myself in jest because my self-promotional LinkedIn post identified two target audiences: companies who could use my services as a full-time employee, and companies who could use my services as a Bredemarket contract consultant.

This does have some drawbacks, since if I had chosen one or the other, I could have streamlined my post and made my message stronger.

But in this particular case, I chose to “muddy the waters.” Mary, grab the baby, targets rising.

Not Limp Bizkit. From https://www.youtube.com/watch?v=WhF7gnRZBpY

The content addressed two target audiences at the same time, although this post prioritized the companies looking for full-time employees.

As long as you know in advance what you’re going to do, you can define multiple target audiences. Just don’t define a dozen target audiences for a 288-character tweet.

Three: Different Target Audiences Get Different Messages.

Perhaps you are writing a single piece of content that must address multiple target audiences. A proposal is an example of this. For example, a proposal in response to a request for proposal (RFP) for an automated biometric identification system (ABIS) affects multiple target audiences.

Here’s an example of multiple target audiences for a theoretical Ontario, California ABIS proposal, taken from a May 2021 Bredemarket post:

  • Field investigators.
  • Examiners.
  • People who capture biometrics.
  • Information Technologies.
  • Purchasing.
  • The privacy advocate.
  • The mayor.
  • Others.

That’s a lot of target audiences, but if you’re submitting a 300 page proposal that answers hundreds of individual questions, you have the ability to customize each of the hundreds of responses to address the affected target audience(s).

For example, if the RFP asks about the maximum resolution of captured latent fingerprint images, your response will address the needs of the “examiner” target audience. Your response to that question won’t need to say anything about your compliance with city purchasing regulations. (Unless you have a really weird city, which is possible I guess.)

At the same time, if the RFP asks if you comply with E-Verify, this is NOT the time to brag about supporting 4,000 pixels per inch image capture.

Four: You Can Create Personas, Or You Can Not Create Personas. Whatever Floats Your Boat.

If you haven’t read the Bredemarket blog that much, you should know that I’m not very hung up on processes—unless my client (or my employer) insists on them. Then they’re the most important thing in the world.

If you find yourself trapped in a room (preferably padded) with a bunch of certified marketing professionals, they’ll probably toss around the word “persona” a lot. A persona helps you visualize your target audience by writing to someone with a particular set of attributes. Here’s an example from the October 2022 post I cited earlier:

Jane Smith is a 54 year old single white owner of a convenience store in a rural area with an MBA and a love for Limp Bizkit…

From https://bredemarket.com/2022/10/30/six-questions-your-content-creator-should-ask-you/

If I’m going to write a particular piece of content, this persona helps me focus my writing. As I write, I can picture Jane in my mind, fetching the giant cups for the soda dispenser, planning her next trip to the big city, and wondering if her customers would mind if she started blasting this song.

Not the Seldom Scene.

Having this persona in my mind can be an excellent writing support.

  • What would Jane think about a list of target audience truths?
  • What would Jane think if a Limp Bizkit song appeared in the middle of the list? (She’d like that.)
  • Most importantly, would that post about target audiences induce Jane to explore the Bredemarket 400 Short Writing Service?

So you can create personas, either on the fly (take a LinkedIn profile of a real person and change a few facts so that the persona becomes Jim, a 35 year old product/content marketer who specializes in healthcare) or through an extensive and expensive persona research program.

By Idaho National Laboratory – Flickr: Microscopy lab, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=16101131

But what if you escape from the padded room, run away from the marketing professionals, and swear up and down that you will never ever create a persona?

Will your marketing efforts die?

No they won’t.

You can still target your writing without inventing demographic information about the person reading your content.

It depends upon the effort you want to invest in the task.

Five: Target Audience Definition Focuses Your Content.

I kind of already said this, but I wanted to explicitly repeat it and emphasize it.

Regardless of whether your target audience is defined by an expensive research effort, a tweak of a real person’s LinkedIn profile, or the simple statement “we want to target latent fingerprint examiners,” the simple act of defining your target audience focuses your content.

By Lookang many thanks to author of original simulation = Fu-Kwun Hwang author of Easy Java Simulation = Francisco Esquembre – Own work http://weelookang.blogspot.com/2015/05/ejss-thin-converging-diverging-lens-ray.html, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=40429189

Your text addresses the target audience, and doesn’t go off on tangents that bear no relation to your target audience.

This makes your message much more effective.

But is the message of this post resonating with companies needing content creators?

If you’re still reading, I guess it is.

Bredemarket can help you define your target audience for your content, and can help you define other things also that are necessary for effective content.

Would you like to talk to me about the content you want to create, and the message you want to deliver to your target audience?

Are you ready to take your firm to the next level with a compelling message that addresses your target audience(s) and increases awareness, consideration, conversion, and long-term revenue?

Let’s talk today!

Now if you’ll excuse me, I have to cross-reference this blog post with my Target Audience pillar page.

Ontario, California’s July 4 Parade From A Non-videographer

John E. Bredehoft of Bredemarket at the Ontario, California Fourth of July Parade on July 4, 2023 at Euclid and E.

Let’s start with a confession.

I am not a professional videographer.

So why did I shoot video at this morning’s July 4 parade in Ontario, California?

Because I had previously resolved that I needed to recommit myself to video.

From the Bredemarket podcast, https://open.spotify.com/episode/6e0CkM918ytlxHg518b0rc?si=vuv5WuAgQ62W4tRfpgVnkg. Also available on other platforms. This episode is only about a minute long.

And today was the obvious day to recommit.

From the Bredemarket podcast, https://open.spotify.com/episode/5g79mQZZ1w0KpGWjdkGqm4?si=1HxjWpO7R-GXi40PmEvFBg. Also available on other platforms. This episode is even shorter, less than 30 seconds.

Oh, and there were two other reasons.

  1. I know a lot of people who write today’s date as 4/7. In other words, they do not live in the United States. Most of these people have never experienced a U.S. July 4 celebration, and this post is a convenient way to share a 4th of July parade with them.
  2. There are a lot of businesspeople in California’s Inland Empire. They write the date as 7/4, and these businesspeople need to communicate with their prospects and clients. If Bredemarket can’t fulfill their videography needs, then what the heck CAN Bredemarket do for them? A lot, as I’ll explain at the end of this post.

But first let’s look at some parade videos and pictures.

Videos from before the parade

Pre-parade staging, Euclid and 4th. From https://www.youtube.com/watch?v=QbBgfRRJqAE
Euclid and I, 20 minutes before the parade began. From https://www.youtube.com/watch?v=jE5M5GIZcEE

Videos and pictures from the parade

The start of the parade. From https://www.youtube.com/watch?v=AW7wpcu14wM
The Chaffey High School marching band. To ensure that I didn’t violate copyright restrictions on various social media platforms, I made sure to create this video when the band was NOT playing its long-standing theme song, “Eye of the Tiger.” From https://www.youtube.com/watch?v=eoLiObu_l04
Ontario, California Mayor Paul Leon and his wife Cheryl.
These are just a few of the motorized vehicles that appeared in the parade. From https://www.youtube.com/watch?v=JA3CjUwXsi8
On the right you can see a U.S. Marine re-enactment of the famous Iwo Jima picture.
A banner representing Buffy Gutierrez’s Christmas on Pleasant St charity.

The videos and pictures that I DIDN’T take

Obviously this is not a complete document of today’s parade, which had well over 50 participating entries. There were a few notable omissions:

  • Horses. Sorry for not capturing any horse videos or pictures this year.
  • Twirlers. The girls (and at least one guy) who were twirling were exceptionally good.
  • Itty bitty cars. I didn’t see the Shriners this year, but there were at least a couple of participants who drove itty bitty cars around.
  • Those danged bagpipes. Locals know who I’m talking about. I lived near Upland High School for a few years, and was “blessed” to hear them practice early on some mornings. Jeff Pope, they’re yours.

But at least the videos and pictures that I DID take give you a little bit of a taste of what a U.S. July 4th is like.

IE businesses are now wondering what Bredemarket CAN do for them

My European friends can tune out here. This next part is addressed to local businesses.

Specifically, I’m talking to local businesses who need to communicate to their prospects and clients, and therefore have a need for written content that inspires your prospects to find out more about your products and services, and hopefully purchase those products and services.

But before you create that written content yourself, or have someone (such as Bredemarket’s John E. Bredehoft) work with you to create the content, you need to make sure you create the right written content.

Click below to find out how to create the right written content.

Or if you’re already familiar with the six questions, skip ahead and find out how Bredemarket works with you to create the right content for you.

Applying the “Six Questions” to LinkedIn Self-promotion

(UPDATE OCTOBER 23, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

I’ve previously talked about the six questions your content creator should ask you. And I eat my own wildebeest food. I used the six questions to create a self-promotion blog post and LinkedIn post.

But since you care about YOUR self-promotion rather than mine, I’ll provide three tips for writing and promoting your own LinkedIn post.

How I promoted my content

Before I wrote the blog post or the LinkedIn post, I used my six questions to guide me. For my specific example, here are the questions and the answers.

QuestionPrimary AnswerSecondary Answer (if applicable)
Why?I want full-time employmentI want consulting work
How?State identity and marketing qualifications, ask employers to hire meState identity and marketing qualifications, ask consulting clients to contract with me
What?Blog post (jebredcal), promoted by a personal LinkedIn postBlog post (jebredcal), promoted by a Bredemarket Identity Firm Services LinkedIn post
Goal?Employers contact me for full-time employmentConsulting prospects contact me for contract work
Benefits?(1) No identity learning curve
(2) No content learning curve
(3) Proven results
(same)
Target Audience?Identity companies hiring Senior Product Marketing Managers and Senior Content Marketing ManagersIdentity companies contracting with content marketing consultants
For more information on the six questions, see https://bredemarket.com/2022/12/18/six-questions-your-content-creator-should-ask-you-the-e-book-version/.

You’ll notice that I immediately broke a cardinal rule by having both a primary goal and a secondary goal. When you perform your own self-promotion, you will probably want to make things less messy by having only a single goal.

So based upon these responses, I created…

First, the blog post

The Bredemarket blog is primarily to promote my consulting work. I have a different blog (jebredcal) to promote my full-time employment (or attempts to secure full-time employment).

Because the primary goal was to secure full-time employment, I posted to jebredcal instead of Bredemarket.

After the introduction (pictured above) with its “If you need a full-time employee” call to action, I then shared three identity-related blog posts from the Bredemarket blog to establish my “biometric content marketing expert” (and “identity content marketing expert”) credentials. I then closed with a dual call to action for employers and potential consulting clients. (I told you it is messy to have two goals.)

If you want to see my jebredcal post “Top 3 Bredemarket Identity Posts in June 2023 (so far),” click here.

So how did I get the word out about this personal blog post? I chose LinkedIn. (In my case, hiring managers probably aren’t going to check my two Instagram accounts.)

Second, the LinkedIn post

I often reshare my Bredemarket blog posts on various Bredemarket social media accounts. In this instance I only reshared it on LinkedIn, since that’s where the hiring managers are. While I shared the blog post to my Bredemarket Identity Firm Services LinkedIn page (since the post talked about identity), my primary goal was to share it to my personal LinkedIn feed.

It was simple to write the LinkedIn text, since I repurposed the introduction of the blog post itself. I added four hashtags, and then the post went live. You can see it here.

And by the way, feel free to like the LinkedIn post, comment on it, or even reshare it. I’ll explain why below.

Third, the “LinkedIn Love” promotion

So how did I promote it? Via the “LinkedIn Love” concept. (Some of you know where I learned about LinkedIn Love.)

To get LinkedIn love, I asked a few trusted friends in the identity industry to like, comment, or reshare the post. This places the post on my friends’ feeds, where their identity contacts will see it.

A few comments:

  • I don’t do this for every post, or else I will have no friends. In fact, this is the first time that I’ve employed “LinkedIn Love” in months.
  • I only asked friends in the identity industry, since these friends have followers who are most likely to hire a Senior Product Marketing Manager or Senior Content Marketing Manager.
  • I only asked a few friends in the identity industry, although eventually some friends that I didn’t ask ended up engaging with the post anyway.

I have wonderful friends. After several of them gave “LinkedIn Love,” The post received significant engagement. As of Friday morning, the post had acquired over 1,700 impresions. That’s many, many more than my posts usually acquire.

I don’t know if this activity will directly result in full-time employment or increased consulting work. But it certainly won’t hurt.

Three steps to promote YOUR content

But the point of this post isn’t MY job search. It’s YOURS (or whatever it is you want to promote).

For example, one of my friends who is also seeking full-time employment wanted to know how to use a LinkedIn post to promote THEIR OWN job search.

Now you don’t need to use my six questions. You don’t need to create a blog post before creating the LinkedIn post. And you certainly don’t need to create two goals. (Please don’t…unless you want to.)

In fact, you can create and promote your own LinkedIn post in just THREE steps.

Step One: What do you want to say?

My six questions obviously aren’t the only method to collect your thoughts. There are many, many other tools that achieve the same purpose. The important thing is to figure out what you want to say.

  • Start at the end. What action do you want the reader to take after reading your LinkedIn post? Do you want them to read your LinkedIn profile, or download your resume, or watch your video, or join your mailing list, or email or call you? Whatever it is, make sure your LinkedIn post includes the appropriate “call to action.”
  • Work on the rest. Now that you know how your post will end, you can work on the rest of the post. Persuade your reader to follow your call to action. Explain how you will benefit them. Address the post to the reader, your customer (for example, a potential employer), and adopt a customer focus.

Step Two: Say it.

If you don’t want to write the post yourself, then ask a consultant, a friend, or even a generative AI tool to write something for you. (Just because I’m a “get off my lawn” guy regarding generative AI doesn’t mean that you have to be.)

(And before you ask, there are better consultants than Bredemarket for THIS writing job. My services are designed and priced for businesses, not individuals.)

After your post is written by you or someone (or something) else, have one of your trusted friends review it and see if the written words truly reflect how amazing and outstanding you are.

Once you’re ready, post it to LinkedIn. Don’t delay, even if it isn’t perfect. (Heaven knows this blog post isn’t perfect, but I posted it anyway.) Remember that if you don’t post your promotional LinkedIn post, you are guaranteed to get a 0% response to it.

Step Three: Promote it.

Your trusted friends will come in handy for the promotion part—if they have LinkedIn accounts. Privately ask your trusted friends to apply “LinkedIn Love” to your post in the same way that my trusted friends did it for me.

By the way—if I know you, and you’d like me to promote your LinkedIn post, contact me via LinkedIn (or one of the avenues on the Bredemarket contact page) and I’ll do what I can.

And even if I DON’T know you, I can promote it anyway.

I’ve never met Mary Smith in my life, but she says that she read my Bredemarket blog post “Applying the “Six Questions” to LinkedIn Self-promotion.” Because she selects such high-quality reading material, I’m resharing Mary’s post about how she wants to be the first human to visit Venus. If you can help her realize her dream, scroll to the bottom of her post and donate to her GoFundMe.

Hey, whatever it takes to get the word out.

Let me know if you use my tips…or if you have better ways to achieve the same purpose.