Three Levels of Engagement With Your Content Creator

(This post addresses something that I already announced last week to the Bredemarket mailing list. If you are already subscribed to the mailing list, then you can skip this post. If not, (1) subscribe via the http://eepurl.com/hdHIaT link, and (2) read the post below to catch up on what you missed last week.)

There are three ways that your firm can engage with your content creator.

  • On one extreme, your firm can hire the content creator as a full-time employee. This gives you the benefit of content creator availability at any time (or at least during office hours; don’t make TOO many 3:00 am calls to your employees).
  • On the other extreme, your firm can contract with the content creator for a single project. Maybe a blog post. Maybe a white paper. Maybe a tweet. Maybe a proposal responding to a Request for Proposal (RFP).

These extremes satisfy most firms. But a few firms—perhaps yours—need something between these two extremes.

The Drawbacks of Per-Project Content Creation

There are three potential issues with engaging content creators on a per-project basis.

  1. The first issue is work flexibility. If you engage a content creator to write a blog post for you, you get that work done easily. But when you need something else, you need to re-engage the content creator under a separate project.
  2. The second issue is budget predictability. Sure, only engaging content creators on a project-by-project basis helps you save costs (to some extent), but it’s very hard to predict what your future costs will be. Do you think you’ll need two new white papers four months from now, or five months from now.
  3. The third issue is consultant accessibility. You may approach a content creator for a project that you need, only to find that the content creator is completely booked for the next few weeks.

Is there a way to ensure work flexibility, budget predictability, and consultant accessibility—short of hiring the consultant as a full-time employee?

Announcing the Bredemarket 4444 Partner Retainer

My new offering, announced last week to the Bredemarket mailing list, is a retainer offering that allows you to use Bredemarket for ANY writing task, up to a set number of hours per month. In effect, I’m embedded in your organization to serve you as needed.

By Staff Sgt. Michael L. Casteel – [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=2407244

Within the hours you select in the partner retainer contract, Bredemarket can create any content you need—blogs, case studies / testimonials, data sheets, e-books, proposals, social media posts / Xs (or whatever tweets are called today), white papers, or anything.

In addition, the retainer hours are discounted from my usual rate, so you save money that you would have spent if you contracted with me separately for multiple projects.

How can you learn more?

To learn more how the Bredemarket 4444 Partner Retainer works,

  1. Visit the Bredemarket 4444 Partner Retainer page.
  2. Download the brochure at the end of this post.

And if you have questions on any other matter:

Three Reasons Why You Need the Bredemarket 404 Web/Social Media Checkup

I haven’t mentioned my “Bredemarket 404 Web/Social Media Checkup” in years, but we need the service more than ever. In fact, as I mention below, I should probably buy the service for myself.

What is the Bredemarket 404 Web/Social Media Checkup?

Why do I offer the Bredemarket 404 Web/Social Media Checkup? To ensure that your web and social properties are correctly communicating your business benefits and values to prospects and customers.

How do I provide the service? I not only analyze every page on your business website, but also analyze every social media account associated with your business (and, if you choose, your personal social media accounts also).

What do I do? For each social media account and page within each account, Bredemarket checks for these and other items:

  • Broken links
  • Outdated information
  • Other text and image errors
  • Synchronization between the web page and the social media accounts
  • Content synchronization between the web page and the social media accounts
  • Hidden web pages that still exist

Bredemarket then reports the results to you with recommended actions.

Redacted example of one page of a multi-page Bredemarket 404 report.

If requested, Bredemarket prepares a simple social media communications process for you.

Three reasons why you need a web/social media check

If you’re wondering why your business may need such a check, here are three things that I’ve observed over the years that adversely impact your marketing (and, um, my marketing).

Stale, dated material

Designed by Freepik.

Perhaps you wrote the text for your website or your social media page several years ago. And it was great…at the time. But as the months and years pass, the text becomes outdated.

I’ve discussed the problem of non-current content before, giving examples such as sites that mention Windows 7 support long after Microsoft stopped supporting Windows 7. But sadly, I recently ran across another offender, and this time I’m going to name names.

The company who kept stale content online was…Bredemarket.

As some of you know, last week I announced changes in Bredemarket’s scope and business hours. This necessitated some changes on my website.

Then I had to return to this website to make some hurried updates, since my April 2022 prohibition on taking certain types of work is no longer in effect as of June 2023. Hence, my home page, my “What I Do” page, and (obviously) my identity page are all corrected.

From https://bredemarket.com/2023/06/01/updates-updates-updates/

But earlier this week when I was cruising around the site, I noticed a page that I had missed:

From https://bredemarket.com/biometric-content-marketing-expert/ as of the morning of June 8, 2023.

“Biometric content marketing expert” my…(you know what). By the time you read this post, I will hopefully have fixed this. You can check for yourself to make sure I did fix it, and call me out if I didn’t. (Pressure’s on, Johnny.)

Oh, and there are three other pages that mention the words “Saturday morning” (as in booking a Saturday morning meeting with me). I have to fix those also.

WordPress listing of Bredemarket pages that include(d) the words “Saturday morning.”

Heroic sprints, only partially executed

Designed by Freepik.

In addition to stale, dated, material, sometimes the material on your online properties is only partially complete.

Perhaps you’ve worked with organizations that have sudden inspirations and want to implement them NOW.

From https://www.youtube.com/watch?v=rziG2gn-eQ0

So you’re going to mount a heroic sprint to just do it, process be damned. You’re going to steamroll ahead, working nights and weekends, and get the thing done.

And then, bleary-eyed, you get it done.

But you didn’t get all the other stuff done that needed to be completed along with the heroic sprint.

Maybe you completed a heroic sprint to document something on one of your properties…but you completely forgot to document that same thing on another of your properties. So one property mentions six items, while the other one only mentions five. Hopefully your prospect will go to the property that mentions the correct number of items.

If you’re lucky. Authentically lucky.

From https://www.youtube.com/watch?v=38mE6ba3qj8

(As an aside, a company that relies on heroic sprints is only hurting itself and its employees. See this Moira Lethbridge & Toni Collis LinkedIn article, “Why Having Superhuman Expectations Is Killing Your Career.“)

Forgotten online properties

Designed by Freepik.

A third common problem that your company may face is the existence of old online properties that you may have forgotten about.

  • Maybe you established an online property and completely forgot about it. So as you update all of your other online properties, you neglect to update that one. What happens if the only online property your prospect sees is the one you never bother to update?
  • Maybe you established an online property, then established a second one on the same platform. I previously cited an example in which a company established a Twitter account, then established a second one later without letting followers of the first account know. Guess which Twitter account had fewer followers? The new one.

Forgotten online properties result in disjointed views of your firm, and a confusing online presence.

Here’s how to obtain a web/social media check for yourself

Do your website and social media accounts suffer from these inconsistencies and errors?

Would you like an independent person to analyze your online properties and report the issues so you can fix them?

If you need Bredemarket’s services:

How Can Your Identity Business Create the RIGHT Written Content?

Does your identity business provide biometric or non-biometric products and services that use finger, face, iris, DNA, voice, government documents, geolocation, or other factors or modalities?

Does your identity business need written content, such as blog posts (from the identity/biometric blog expert), case studies, data sheets, proposal text, social media posts, or white papers?

How can your identity business (with the help of an identity content marketing expert) create the right written content?

For the answer, click here.

Meta-repurposing

I like to publish “in case you missed it” (ICYMI) posts over the weekend, just in case my Facebook, LinkedIn, or Twitter followers might have missed something that I originally published in the preceding week.

Last weekend I tried something a little different. Now that Bredemarket has been a going concern for over a year, I chose to publish some items that my followers might have missed when I originally published them in the preceding YEAR.

Although there are some parts of 2020 that aren’t fun to revisit.

But this past weekend, I went back to October 2020 for my latest #ICYMI offerings. I want to talk about two of these offerings in particular.

The first #ICYMI item

The first item that I shared last weekend was a Bredemarket blog post from October 17, 2020 entitled “You go back, Jack, do it again” that talked about repurposing content. Here’s a brief excerpt that links to a Neil Patel post.

Why repurpose content?

To reach audiences that you didn’t reach with your original content, and thus amplify your message. (There’s data behind this.)

If you’re a data lover, check the link.

The second ICYMI item

Waylon Jennings promotional picture for RCA, circa 1974. By Waylon_Jennings_RCA.jpg: RCA Records derivative work: GDuwenTell me! – This file was derived from:  Waylon Jennings RCA.jpg:, Public Domain, https://commons.wikimedia.org/w/index.php?curid=17091525

The second item that I shared last weekend was a Bredemarket Spotify podcast episode from the same period entitled “A special episode for Spotify subscribers, with Waylon Jennings’ ‘Do It Again.'” You can probably guess that it was about repurposing content.

To answer a few questions about the podcast:

  • Yes, it was a repurposing of the blog post.
  • Yes, this particular podcast episode was only on Spotify because it included a song sample.
  • Yes, I chose Waylon’s version of the song rather than Steely Dan’s because I like Waylon’s version better.
  • Yes, you have to be on Spotify Premium to hear the whole song, rather than a 30-second snippet. (I’m not on Spotify Premium, so even I haven’t heard the entire podcast as envisioned.)

I don’t really have anything profound to say about repurposing that hasn’t been said already, so treat this as a reminder that you can easily repurpose content on new platforms to reach new readers/listeners.

As I just did.

Again.

Postscripts

For the record, I haven’t created any other Spotify-only podcast episodes with music since that initial one a year ago. So all of the other podcast episodes that I’ve recorded are available on ALL of my platforms, including Anchor.

By the way, there was a third #ICYMI item that I re-shared last weekend on Facebook, LinkedIn, and Twitter. But it didn’t deserve its own re-blog.

(You gotta know when to hold ’em. Yes, that’s Kenny, not Waylon.)

When people confuse the two companies Integrated Biometric Technology and Integrated Biometrics

This is the “oops” of the month (actually for the month of July).

By U.S. Government – ATSDR (part of the CDC) series of state-specific fact sheets. Bitmap versions have been seen on US Embassy websites. Direct PDF URL [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=14801198

On Monday, July 26 the Tennessee Department of Economic and Community Development made an important announcement:

Tennessee Gov. Bill Lee, Department of Economic and Community Development Commissioner Bob Rolfe and Integrated Biometric Technology, LLC (IBT) officials announced today that the company will establish new operations and locate its corporate headquarters in Franklin.

For those who aren’t familiar with the Nashville area, Franklin is a suburb of Nashville. Coincidentally, IDEMIA (IBT President & CEO Charles Carroll’s former employer) used to have an office in Franklin (I visited it in June 2019), but it has since moved to another Nashville suburb.

This job-related news obviously pleased a number of other Tennessee government officials, including one whom (in this post at least) will remain nameless. The government official tweeted the following, along with a link to the announcement:

Congratulations to @IntegratedBiome on their decision to locate their facility in Franklin and to all our state and local officials who helped bring these jobs home!

A nice sentiment to be sure…except for one teeny problem.

The government official didn’t tag Integrated Biometric Technology (who appears to have a Twitter account, but it isn’t live yet), but instead tagged a SOUTH CAROLINA company with a similar name, Integrated Biometrics. (I’ve discussed this company before. They’re the ones who really like 1970s TV crime fighters.)

Book ’em, Danno! By CBS Television – eBay item photo front photo back, Public Domain, https://commons.wikimedia.org/w/index.php?curid=19674714

Integrated Biometrics’ social media person set the record straight.

Hi there! That article is actually about Integrated Biometric Technology – not us (Integrated Biometrics)

It turns out that the two companies with similar names have existed in one form or another for nearly two decades. The first iteration of Integrated Biometric Technology was established in 2005, while Integrated Biometrics dates back to 2002. I was in Motorola at the time and can’t remember any name confusion in those days, since I was busy concentrating on other things…such as AFIX Tracker.

Cue the “It’s a Small World” music. Trust me, the biometrics world can be very small at times…

Revisiting my unintentional viral tweet, and revisiting my mini-goal for April

You’ll recall that on March 31, a tweet of mine (from my “amateur” Twitter account) unexpectedly went viral.

Within 15 hours, the tweet had over 48,000 impressions and over 1,000 engagements.

Things have hit a plateau since then—the good times weren’t going to last forever on this one, after all—and the tweet currently (1:34 pm PDT Tuesday April 6) has the following statistics:

  • Impressions: 68,721
  • Total engagements: 1,470
  • Likes: 1,009
  • Detail expands: 302
  • Profile clicks: 116
  • Retweets: 32
  • Replies: 11

But that’s not the important part.

As I noted in my prior post, the TRUE challenge is to create meaningful content on my “professional” Twitter account @jebredcal. Specifically, I challenged myself to have an April tweet with 212 or more impressions and 10 or more engagements.

How am I doing? Not there yet. My top tweet in April so far has 167 impressions, 3 engagements, and unquantifiable value add (specifically, my statement that “[t]he standard is ‘currently going through the adoption process'”).

Hmm…perhaps Elena Salazar can help me. After all, she’s written a post about writing highly engaging tweets. And she specifically used the word “engaging” rather than “impressionable,” so you can see she’s interested in results.

I’m not going to reproduce the whole post, of course, and I’m already doing one of the things that she mentioned – after all, my unintentional viral tweet would not have gone viral if it hadn’t been a reply to Greg Kelly.

One of her suggestions in her post was to “have fun.” As long-time readers of this blog will appreciate, that particular suggestion resonated with me, since it’s one of my goals for 2021. Salazar notes that human connections are prized more than ever. (Provided that you’re not faking your humanity, I guess.)

Salazar also had two suggestions on the timing of tweets. No, she wasn’t talking about tweeting on Mondays at precisely 8:22 am. (These suggestions never did much for me anyway. Bredemarket’s target geographical market is the entire United States, from Maine to Alaska and Hawaii, and there’s no ideal time that appeals to everyone in that geographical market.)

Bredemarket’s geographic market, according to Google. https://g.page/bredemarket

What Salazar WAS discussing was participating in timed Twitter chats, and tweeting during live events. While I’ve engaged in the latter at times (most notably during the years that I regularly attended Oracle OpenWorld), I have rarely participated in timed Twitter chats that were not connected to an event. Here’s some of what Salazar said at the time (August 2019, before the world changed) about Twitter chats:

I personally try to attend 2-3 Twitter chats per week.

Tip: Some of my favorite digital marketing chats are #CMworld (Tuesdays at 9am PT), #SEMrushchat (Wednesdays at 8am PT), #Adweekchat (Wednesdays at 11am PT) and #TwitterSmarter (Thursdays at 10am PT). 

Checking the Twittersphere, #CMWorld (CM = content marketing) still seems to be a thing (I missed it by a few hours this week), as do #SEMrushchat (tomorrow), #Adweekchat (also tomorrow), and #TwitterSmarter (Thursdays, although it may go on at all times like #MarketingTwitter).

Of course, these hashtags are general and not specific to identity or even technology, but maybe I’ll try to drop in on one or two new Twitter chats this month.

(Note to self: tag Elena Salazar on the tweet that links to this post.)

When you go viral unintentionally, how do you reproduce this?

Since last night, a tweet of mine has been going viral.

Sadly, it’s not a Bredemarket tweet, so the virality isn’t directly benefiting my marketing and writing services business. But perhaps I can learn from it.

I maintain two Twitter accounts. The @jebredcal account which tweets posts from this blog is my professional account, which naturally means that the other account, @empoprises, is my “amateur” account. I intentionally segregated it because I figure that most of you aren’t interested in my tastes in music…or my Mad Libs.

Mad Libs?

Let’s start last night’s story with Greg Kelly, a well-known Newsmax host with nearly 300,000 Twitter followers. Yesterday afternoon, he tweeted this rather bizarre item:

SMOKING WEED (aka GRASS) is NOT a good idea. I’ve tried it (back in the day) and it was WORSE than anything that happened to HUNTER BIDEN. I “toked up” with some buddies in Kentucky and woke up 4 days later in Nairobi, Kenya. With no idea what happened. DON’T DO DRUGS.

Because of Kelly’s prominence as well as the content of the tweet itself, this has received major attention from TMZ, Huffpost…and Brian Hamm.

Now Brian Hamm is not quite as famous as Greg Kelly, but he made a rather interesting point in his tweeted reply.

Reads like a Mad Lib.

SMOKING (Drug) is NOT a good idea. I’ve tried it and it was WORSE than anything that happened to (celebrity). I (slang for drug use) with some buddies in (State) and woke up (number) days later in (Foreign City) with no idea what happened. DON’T DO DRUGS.

Now yesterday I hadn’t seen what TMZ wrote about Kelly’s tweet, and I hadn’t seen what Huffpost wrote about Kelly’s tweet…but I had seen what Brian Hamm wrote about Kelly’s tweet. And I took a position that isn’t all that unusual on my amateur account.

Challenge accepted. (I hadn’t played Mad Libs in a while, anyway.)

Now the tweet itself is not a remarkable tweet. Frankly, it wasn’t even the best tweet that I wrote on the @empoprises yesterday. (I think my “Disneyland launches its plan to enforce social distancing in the park” tweet is better.) And on my “professional” Twitter account, I tweeted a link to my “trust” post as well as a link to the Innocence Project’s efforts to improve the forensic science discipline. A Mad Lib about smoking pizza and ending up in Ottawa falls pretty low on the importance scale AND the interest scale.

Or so I thought, because the Twitterverse disagreed with me.

Within two hours, my throwaway tweet had received over 9,000 impressions. Within fifteen hours, the statistics for the tweet are as follows:

  • Over 48,000 impressions
  • Over 1,000 engagements, including over 700 likes, 78 clicks on my profile, 21 retweets, and 8 replies

And the statistics still continue to climb.

Now I did not sit down yesterday evening and plan to latch on to a popular tweet to drum up impressions and engagements. Frankly, if I HAD planned this, I would have latched on to something other than a Greg Kelly tweet, and I would have planned a response that would provide some more tangible benefit to me. (Unless the Ottawa tourism folks decide to use me, there’s no way I can monetize my viral content.)

And to be honest, I’m repulsed by the idea of latching on to every single identity or technology trend and trying to insert monetizable content into it. I could do it, but I would do it very badly. (Hey, here’s a trending tweet from a famous politician about proposed forensic science legislation! Time for another Mad Lib!)

But perhaps I should keep my eyes open in case a relevant, popular tweet shows up in my professional Twitter feed. If I can contribute something MEANINGFUL to the conversation, perhaps I could get some deserved attention.

So now I’m challenging myself. In March, my most popular tweet from my @jebredcal professional Twitter account received 211 impressions and 9 engagements. (And it wasn’t a reply to a tweet, but it did mention two Twitter users with 800+ follwers and 5400+ follwers.) Let’s see if I can beat that in April and get 212 or more impressions and 10 or more engagements on a tweet.

Challenge accepted.

If your marketing channels lack content, your potential customers may not know that you exist

[Update, January 27, 2021: a July 2020 study from Demand Gen Report explains WHY up-to-date content is important. I addressed that study in this post.]

One of Bredemarket’s most popular services is the Short Writing Service. It can help small (or large) businesses solve the content problem.

You know what the content problem is. Your business has established one or more marketing channels: a website, blog, email list, Google My Business site, Facebook, Instagram, LinkedIn, Snapchat, Tumblr, Twitter…or many others.

But the marketing channels are useless IF THEY HAVE NO CONTENT.

Or old content.

Or poorly-written content.

Maybe the information on the marketing channel is six months old, or a year old, or nine years old. (Trust me, this happens.) Or maybe there’s content on one marketing channel, but it’s never cross-posted to the other marketing channels for your business.

What are the ramifications of this? If your channels lack content, your potential customers may forget about you. And that’s NOT good for business.

I’ll use myself as a BAD example. In addition to my business blogs at Bredemarket (https://bredemarket.com/blog/) and JEBredCal (https://jebredcal.wordpress.com/blog/), I maintain several personal blogs. One of those personal blogs is Empoprise-NTN (https://empoprise-ntn.blogspot.com/), and that blog is obviously the ugly stepchild of the bunch. Between 2016 and 2019 I authored exactly ZERO posts on that blog. So if someone is looking for authoritative commentary on NTN Buzztime games, they’re obviously NOT going to look to me.

The obvious solution to the content problem is to CREATE CONTENT. Some people have no problem creating content, but others may need some help. They may not have the time (https://bredemarket.com/2020/09/25/when-you-dont-have-the-time-to-craft-your-own-text/), or they may need some help in selecting the right words to say.

Bredemarket can help you solve the content problem, one post at a time. The Bredemarket 400 Short Writing Service (https://bredemarket.com/bredemarket-400-short-writing-service/) uses a collaborative process, in which you and Bredemarket agree on a topic, Bredemarket provides a draft of the text, and the text goes through two review cycles. At the end of the process, you have the text, you own the text (this is a “work for hire”), and you can post the text on your blog or Facebook or wherever you please. Your content problem is solved! And if the post includes a call for action, your potential customers can ACT, potentially providing you with new business.

Speaking of a call for action…

If you would like to talk to Bredemarket about ways to solve your business’ content problem, contact me!

Bredemarket 400 Short Writing Service

(new text of approximately 400 to 600 words)