Maximizing Event ROI with the Bredemarket 2800 Medium Writing Service

Part of the IBM exhibit at CeBIT 2010. CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=10326025.

When your company attends events, you’ll want to maximize your event return on investment (ROI) by creating marketing content that you publish before, during, and after the event.

This is how you do it.

Including:

And I’ll spill a couple of secrets along the way.

The first secret (about events)

I’m going to share two secrets in this post. OK, maybe they’re not that secret, but you’d think they ARE secrets because no one acknowledges them.

The first one has to do with event attendance. You personally might be awed and amazed when you’re in the middle of an event and surrounded by hundreds, or thousands, or tens of thousands of people. All of whom are admiring your exhibit booth or listening to your CEO speak.

Technically not a CEO (Larry Ellison’s official title is Chief Technology Officer, and the CEO is Safra Catz), but you get the idea. By Oracle PR Hartmann Studios – CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=47277811.

But guess what?

Many, many more people are NOT at the event.

They can’t see your exhibit booth, and can’t hear your speaker. They’re on the outside, TRYING to look in.

CC-BY-2.0. Link.

And all the money you spent on booth space and travel and light-up pens does NOTHING for the people who aren’t there…

Unless you bring the event to them. Your online content can bring the event to people who were never there.

But you need to plan, create, and approve your content before, during, and after the event. Here’s how you do that.

Three keys to creating event-related content

Yes, you can just show up at an event, take some pictures, and call it a day. But if you want to maximize your event return on investment, you’ll be a bit more deliberate in executive your event content. Ideally you should be:

Planning your event content

Before the event begins, you need to plan your content. While you can certainly create some content on a whim as opportunity strikes, you need to have a basic idea of what content you plan to create.

Content I created before attending the APMP Western Chapter Training Day on October 29, 2021. From https://www.youtube.com/watch?v=9rS5Mc3w4Nk.
  • Before the event. Why should your prospects and customers care about the event? How will you get prospects and customers to attend the event? What will attendees and non-attendees learn from the event?
  • During the event. What event activities require content generation? Who will cover them? How will you share the content?
Some dude creating Morphoway-related content for Biometric Update at the (then) ConnectID Expo in 2015.
  • After the event. What lessons were learned? How will your prospects and customers benefit from the topics covered at the event? Why should your prospects buy the product you showcased at the event?

Creating your event content

Once you have planned what you want to do, you need to do it. Before, during, and after the event, you may want to create the following types of content:

  • Blog posts. These can announce your attendance at the event before it happens, significant goings-on at the event (such as your CEO’s keynote speech or the evening party launching your new product), or lessons learned from the event (what your CEO’s speech or your new product means for your prospects and clients). Blog posts can be created relatively quickly (though not as quick as some social media posts), and definitely benefit your bottom line.
  • Social media. Social media such as Facebook, Instagram, and LinkedIn can also be used before, during, and after the event. Social media excels at capturing the atmosphere of the event, as well as significant activities. When done right, it lets people experience the event who were never there.
  • E-mails. Don’t forget about e-mails before, during, and after the event. I forgot about e-mails once and paid the price. I attended an event but neglected to tell my e-mail subscribers that I was going to be there. When I got to the event, I realized that hardly any of the attendees understood the product I was offering, and were not the people who were hungry for my product. If I had stocked the event with people from my e-mail list, the event would have been more productive for me.
  • Data sheets. Are you announcing a new product at an event? Have the data sheet ready.
  • Demonstration scripts. Are you demonstrating a new or existing product at the event? Script out your demonstration so that your demonstrators start with the same content and make the points YOU want them to make.
  • Case studies and white papers. While these usually come into play after the event, you may want to release an appropriate case study or white paper before or during the event, tied to the event topic. Are you introducing a new product at an industry conference? Time your product-related white paper for release during the conference. And promote the white paper with blog posts, social media, and e-mails.
  • Other types of content. There are many other types of content that you can release before, during, or after an event. Here’s a list of them.

Approving your event content

Make sure that your content approval process is geared for the fast-paced nature of events. I can’t share details, but:

  • If your content approval process requires 24 hours, then you can kiss on-site event coverage goodbye. What’s the point in covering your CEO’s Monday 10:00 keynote speech if the content doesn’t appear until 11:00…on Tuesday?
  • If your content approval process doesn’t have a timeline, then you can kiss ALL event coverage goodbye. There have been several times when I’ve written blog posts announcing my company’s attendance at an event…and the blog posts weren’t approved until AFTER the event was already over. I salvaged the blog posts via massive rewrites.

So how are you going to generate all this content? This brings us to my proposed solution…and the second secret.

The second secret (about Bredemarket’s service)

By Karl Thomas Moore – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=58968347.

The rest of this post talks about one of Bredemarket’s services, the Bredemarket 2800 Medium Writing Service. For those who haven’t heard about it, it’s a service where I provide between 2,800 and 3,200 words of written text.

“But John,” you’re asking. “How is a single block of 3,200 words of text going to help me with my event marketing?”

Time to reveal the second secret…

You can break up those 3,200 words any way you like.

For example, let’s say that you’re planning on attending an event. You could break the text up as follows:

  • One 500-word blog post annnouncing your attendance at the event.
  • Three 100-word social media posts before the event.
  • One 500-word blog post as the event begins.
  • One 300-word product data sheet prepared before the event and released on the second day of the event.
  • One 500-word blog post announcing the new product.
  • Three 100-word social media posts tied to the new product announcement.
  • One 500-word post-event blog post with lessons learned.
  • Three 100-word social media posts after the event.

For $2,000 (as of June 2024), you can benefit from written text for complete event coverage, arranged in any way you need.

So how can you and your company receive these benefits?

Read about the Bredemarket 2800 Medium Writing Service

First, read the data sheet for the Bredemarket 2800 Medium Writing Service so you understand the offer and process.

Contact Bredemarket…now

Second, contact Bredemarket to get the content process started well BEFORE your event. Book a meeting with me at calendly.com/bredemarket. Be sure to fill out the information form so I can best help you.

Alternatively, you can

But don’t wait. If your event is in September…don’t contact me in October.

The Why, How, and What on NIST Age Estimation Testing

(Part of the biometric product marketing expert series)

Normal people look forward to the latest album or movie. A biometric product marketing expert instead looks forward to an inaugural test report from the National Institute of Standards and Technology (NIST) on age estimation and verification using faces.

Waiting

I’ve been waiting for this report for months now (since I initially mentioned it in July 2023), and in April NIST announced it would be available in the next few weeks.

NIST news release

Yesterday I learned of the report’s public availability via a NIST news release.

A new study from the National Institute of Standards and Technology (NIST) evaluates the performance of software that estimates a person’s age based on the physical characteristics evident in a photo of their face. Such age estimation and verification (AEV) software might be used as a gatekeeper for activities that have an age restriction, such as purchasing alcohol or accessing mature content online….

The new study is NIST’s first foray into AEV evaluation in a decade and kicks off a new, long-term effort by the agency to perform frequent, regular tests of the technology. NIST last evaluated AEV software in 2014….

(The new test) asked the algorithms to specify whether the person in the photo was over the age of 21.

Well, sort of. We’ll get to that later.

Current AEV results

I was in the middle of a client project on Thursday and didn’t have time to read the detailed report, but I did have a second to look at the current results. Like other ongoing tests, NIST will update the age estimation and verification (AEV) results as these six vendors (and others) submit new algorithms.

From https://pages.nist.gov/frvt/html/frvt_age_estimation.html as of May 31, 2024. Subject to change.

This post looks at my three favorite questions:

Why NIST tests age estimation

Why does NIST test age estmation, or anything else?

The Information Technology Laboratory and its Information Access Division

NIST campus, Gaithersburg MD. From https://www.nist.gov/ofpm/historic-preservation-nist/gaithersburg-campus. I visited it once, when Safran’s acquisition of Motorola’s biometric business was awaiting government approval. I may or may not have spoken to a Sagem Morpho employee at this meeting, even though I wasn’t supposed to in case the deal fell through.

One of NIST’s six research laboratories is its Information Technology Laboratory (ITL), charged “to cultivate trust in information technology (IT) and metrology.” Since NIST is part of the U.S. Department of Commerce, Americans (and others) who rely on information technology need an unbiased source on the accuracy and validity of this technology. NIST cultivates trust by a myriad of independent tests.

Some of those tests are carried out by one of ITL’s six divisions, the Information Access Division (IAD). This division focuses on “human action, behavior, characteristics and communication.”

The difference between FRTE and FATE

While there is a lot of IAD “characteristics” work that excites biometric folks, including ANSI/NIST standard work, contactless fingerprint capture, the Fingerprint Vendor Technology Evaluation (ugh), and other topics, we’re going to focus on our new favorite acronyms, FRTE (Face Recognition Technology Evaluation) and FATE (Face Analysis Technology Evaluation). If these acronyms are new to you, I talked about them last August (and the deprecation of the old FRVT acronym).

Basically, the difference between “recognition” and “analysis” in this context is that recognition identifies an individual, while analysis identifies a characteristic of an individual. So the infamous “Gender Shades” study, which tested the performance of three algorithms in identifying people’s sex and race, is an example of analysis.

Age analysis

The age of a person is another example of analysis. In and of itself an age cannot identify an individual, since around 385,000 people are born every day. Even with lower birth rates when YOU were born, there are tens or hundreds of thousands of people who share your birthday.

They say it’s your birthday. It’s my birthday too, yeah. From https://www.youtube.com/watch?v=fkZ9sT-z13I. Paul’s original band never filmed a promotional video for this song.

And your age matters in the situations I mentioned above. Even when marijuana is legal in your state, you can’t sell it to a four year old. And that four year old can’t (or shouldn’t) sign up for Facebook either.

You can check a person’s ID, but that takes time and only works when a person has an ID. The only IDs that a four year old has are their passport (for the few who have one) and their birth certificate (which is non-standard from county to county and thus difficult to verify). And not even all adults have IDs, especially in third world countries.

Self-testing

So companies like Yoti developed age estimation solutions that didn’t rely on government-issued identity documents. The companies tested their performance and accuracy themselves (see the PDF of Yoti’s March 2023 white paper here). However, there are two drawbacks to this:

  • While I am certain that Yoti wouldn’t pull any shenanigans, results from a self-test always engender doubt. Is the tester truly honest about its testing? Does it (intentionally or unintentionally) gloss over things that should be tested? After all, the purpose of a white paper is for a vendor to present facts that lead a prospect to buy a vendor’s solution.
  • Even with Yoti’s self tests, it did not have the ability (or the legal permission) to test the accuracy of its age estimation competitors.

How NIST tests age estimation

Enter NIST, where the scientists took a break from meterological testing or whatever to conduct an independent test. NIST asked vendors to participate in a test in which NIST personnel would run the test on NIST’s computers, using NIST’s data. This prevented the vendors from skewing the results; they handed their algorithms to NIST and waited several months for NIST to tell them how they did.

I won’t go into it here, but it’s worth noting that a NIST test is just a test, and test results may not be the same when you implement a vendor’s age estimation solution on CUSTOMER computers with CUSTOMER data.

The NIST internal report I awaited

NOW let’s turn to the actual report, NIST IR 8525 “Face Analysis Technology Evaluation: Age Estimation and Verification.”

NIST needed a set of common data to test the vendor algorithms, so it used “around eleven million photos drawn from four operational repositories: immigration visas, arrest mugshots, border crossings, and immigration office photos.” (These were provided by the U.S. Departments of Homeland Security and Justice.) All of these photos include the actual ages of the persons (although mugshots only include the year of birth, not the date of birth), and some include sex and country-of-birth information.

For each algorithm and each dataset, NIST recorded the mean absolute error (MAE), which is the mean number of years between the algorithm’s estimate age and the actual age. NIST also recorded other error measurements, and for certain tests (such as a test of whether or not a person is 17 years old) the false positive rate (FPR).

The challenge with the methodology

Many of the tests used a “Challenge-T” policy, such as “Challenge 25.” In other words, the test doesn’t estimate whether a person IS a particular age, but whether a person is WELL ABOVE a particular age. Here’s how NIST describes it:

For restricted-age applications such as alcohol purchase, a Challenge-T policy accepts people with age estimated at or above T but requires additional age assurance checks on anyone assessed to have age below T.

So if you have to be 21 to access a good or service, the algorithm doesn’t estimate if you are over 21. Instead, it estimates whether you are over 25. If the algorithm thinks you’re over 25, you’re good to go. If it thinks you’re 24, pull out your ID card.

And if you want to be more accurate, raise the challenge age from 25 to 28.

NIST admits that this procedure results in a “tradeoff between protecting young people and inconveniencing older subjects” (where “older” is someone who is above the legal age but below the challenge age).

NIST also performed a variety of demographic tests that I won’t go into here.

What the NIST age estimation test says

OK, forget about all that. Let’s dig into the results.

Which algorithm is the best for age estimation?

It depends.

I’ve covered this before with regard to facial recognition. Because NIST conducts so many different tests, a vendor can turn to any single test in which it placed first and declare it is the best vendor.

So depending upon the test, the best age estimation vendor (based upon accuracy and or resource usage) may be Dermalog, or Incode, or ROC (formerly Rank One Computing), or Unissey, or Yoti. Just look for that “(1)” superscript.

From https://pages.nist.gov/frvt/html/frvt_age_estimation.html as of May 31, 2024. Subject to change.

You read that right. Out of the 6 vendors, 5 are the best. And if you massage the data enough you can probably argue that Neurotechnology is the best also.

So if I were writing for one of these vendors, I’d argue that the vendor placed first in Subtest X, Subtest X is obviously the most important one in the entire test, and all the other ones are meaningless.

But the truth is what NIST said in its news release: there is no single standout algorithm. Different algorithms perform better based upon the sex or national origin of the people. Again, you can read the report for detailed results here.

What the report didn’t measure

NIST always clarifies what it did and didn’t test. In addition to the aforementioned caveat that this was a test environment that will differ from your operational environment, NIST provided some other comments.

The report excludes performance measured in interactive sessions, in which a person can cooperatively present and re-present to a camera. It does not measure accuracy effects related to disguises, cosmetics, or other presentation attacks. It does not address policy nor recommend AV thresholds as these differ across applications and jurisdictions.

Of course NIST is just starting this study, and could address some of these things in later studies. For example, its ongoing facial recognition accuracy tests never looked at the use case of people wearing masks until after COVID arrived and that test suddenly became important.

What about 22 year olds?

As noted above, the test used a Challenge 25 or Challenge 28 model which measured whether a person who needed to be 21 appeared to be 25 or 28 years old. This makes sense when current age estimation technology measures MAE in years, not days. NIST calculated the “inconvenience” to 21-25 (or 28) year olds affected by this method.

What about 13 year olds?

While a lot of attention is paid to the use cases for 21 year olds (buying booze) and 18 year olds (viewing porn), states and localities have also paid a lot of attention to the use cases for 13 year olds (signing up for social media). In fact, some legislators are less concerned about a 20 year old buying a beer than a 12 year old receiving text messages from a Meta user.

By Adrian Pingstone – Transferred from en.wikipedia, Public Domain, https://commons.wikimedia.org/w/index.php?curid=112727.

NIST tests for these in the “child online safety” tests, particularly these two:

  • Age < 13 – False Positive Rates (FPR) are proportions of subjects aged below 13 but whose age is estimated from 13 to 16 (below 17).
  • Age ≥ 17 – False Positive Rates (FPR) are proportions of subjects aged 17 or older but whose age is estimated from 13 to 16.

However, the visa database is the only one that includes data of individuals with actual ages below age 13. The youngest ages in the other datasets are 14, or 18, or even 21, rendering them useless for the child online safety tests.

Why NIST researchers are great researchers

The mark of a great researcher is their ability to continue to get funding for their research, which is why so many scientific papers conclude with the statement “further study is needed.”

Here’s how NIST stated it:

Future work: The FATE AEV evaluation remains open, so we will continue to evaluate and report on newly submitted prototypes. In future reports we will: evaluate performance of implementations that can exploit having a prior known-age reference photo of a subject (see our API); consider whether video clips afford improved accuracy over still photographs; and extend demographic and quality analyses.

Translation: if Congress doesn’t continue to give NIST money, then high school students will get drunk or high, young teens will view porn, and kids will encounter fraudsters on Facebook. It’s up to you, Congress.

Is Bredemarket STILL on Your Favorite Social Platform? (The May 2024 edition)

The third image in the “houseboat” series of posts that I’ve run on SOME social media outlets.

Beginning May 2, Bredemarket is on fewer social channels. The information in this post is not new.

  • If you were reading some of Bredemarket’s social channels, you may have seen a similar announcement on May 15, but that announcement listed the services where I was no longer posting.
  • If you were reading some of Bredemarket’s OTHER social channels, you may NOT have seen that announcement. Because those other social channels were the precise ones where I was no longer posting.
  • The May 15 social media account is a follow-up to a prior announcement from May 2, which said in part that I was “pausing activity on some Bredemarket social channels (and some related personal channels) that have no subscribers, exhibit no interest, or yield no responses.”
The second image in the “houseboat” series of posts that I’ve run on SOME social media outlets.

But rather than dwelling on the negative aspects of the social channels where Bredemarket has suspended activity, I’m going to concentrate on the social channels where Bredemarket is still active.

Here they are. Be sure to follow or subscribe!

Yes, it’s definitely a shorter list than the old one. But I feel a lot better.

And maybe I’ll return to the other platforms at a later date. You never know.

Three Technology News Sources

Are you hungry for (non-identity/biometric) technology news? Well, here are three places where you can find it.

Of course, nothing appears in any of these sources (or the more famous technology news sources) unless the companies create actual technology content.

Does your technology firm need help creating such content? Bredemarket can help.

Ofcom and the Digital Trust & Safety Partnership

The Digital Trust & Safety Partnership (DTSP) consists of “leading technology companies,” including Apple, Google, Meta (parent of Facebook, Instagram, and WhatsApp), Microsoft (and its LinkedIn subsidiary), TikTok, and others.

The DTSP obviously has its views on Ofcom’s enforcement of the UK Online Safety Act.

Which, as Biometric Update notes, boils down to “the industry can regulate itself.”

Here’s how the DTSP stated this in its submission to Ofcom:

DTSP appreciates and shares Ofcom’s view that there is no one-size-fits-all approach to trust and safety and to protecting people online. We agree that size is not the only factor that should be considered, and our assessment methodology, the Safe Framework, uses a tailoring framework that combines objective measures of organizational size and scale for the product or service in scope of assessment, as well as risk factors.

From https://dtspartnership.org/press-releases/dtsp-submission-to-the-uk-ofcom-consultation-on-illegal-harms-online/.

We’ll get to the “Safe Framework” later. DTSP continues:

Overly prescriptive codes may have unintended effects: Although there is significant overlap between the content of the DTSP Best Practices Framework and the proposed Illegal Content Codes of Practice, the level of prescription in the codes, their status as a safe harbor, and the burden of documenting alternative approaches will discourage services from using other measures that might be more effective. Our framework allows companies to use whatever combination of practices most effectively fulfills their overarching commitments to product development, governance, enforcement, improvement, and transparency. This helps ensure that our practices can evolve in the face of new risks and new technologies.

From https://dtspartnership.org/press-releases/dtsp-submission-to-the-uk-ofcom-consultation-on-illegal-harms-online/.

But remember that the UK’s neighbors in the EU recently prescribed that USB-3 cables are the way to go. This not only forced DTSP member Apple to abandon the Lightning cable worldwide, but it affects Google and others because there will be no efforts to come up with better cables. Who wants to fight the bureaucratic battle with Brussels? Or alternatively we will have the advanced “world” versions of cables and the deprecated “EU” standards-compliant cables.

So forget Ofcom’s so-called overbearing approach and just adopt the Safe Framework. Big tech will take care of everything, including all those age assurance issues.

DTSP’s September 2023 paper on age assurance documents a “not overly prescriptive” approach, with a lot of “it depends” discussion.

Incorporating each characteristic comes with trade-offs, and there is no one-size-fits-all solution. Highly accurate age assurance methods may depend on collection of new personal data such as facial imagery or government-issued ID. Some methods that may be economical may have the consequence of creating inequities among the user base. And each service and even feature may present a different risk profile for younger users; for example, features that are designed to facilitate users meeting in real life pose a very different set of risks than services that provide access to different types of content….

Instead of a single approach, we acknowledge that appropriate age assurance will vary among services, based on an assessment of the risks and benefits of a given context. A single service may also use different
approaches for different aspects or features of the service, taking a multi-layered approach.

From https://dtspartnership.org/wp-content/uploads/2023/09/DTSP_Age-Assurance-Best-Practices.pdf.

So will Ofcom heed the DTSP’s advice and say “Never mind. You figure it out”?

Um, maybe not.

How I Expanded 1 Idea Into 31 Pieces of Content

Whenever I see these pieces that proclaim that the author can help you brainstorm x ideas for content, I ignore them. For better or worse, I have no problem coming up with content ideas.

And when I come up with the content ideas, I don’t just use them in one piece of content. I’ll use the idea in several pieces of content. Yes, I love repurposing.

I think I’ve set a new record for myself over the last few days by creating 31 pieces of content from a single idea.

This post talks about:

The post doesn’t aim to tell you how you should create and reshare your content, but perhaps while you’re reading the post you may get some fresh ideas that fit your own working practices.

Three years of preparation

Before you can share content in numerous places, you need numerous places to share your content. It’s obvious, but it’s true. After all, it would be repetitive to post the exact same content multiple times in the Bredemarket blog.

So since I started Bredemarket in 2020, I not only developed the Bredemarket blog, but I have also developed (or made use of) other social platforms.

But how many social platforms should you use? In July, I noted what the experts advise, and how I responded to that advice.

If you’re starting out in business, you’ve probably heard the advice that as your business branches out into social platforms, you shouldn’t try to do everything at once. Instead you should make sure that your business offering is really solid on one platform before branching out into others.

Yes, I’ve been naughty again and didn’t listen to the expert advice.

From https://bredemarket.com/2023/07/18/is-bredemarket-on-your-favorite-social-platform/

The July post lists all of the social platforms that publish Bredemarket content, but for brevity’s sake, I’ll just note a few of the platforms:

  • Four pages on LinkedIn, not counting my personal profile (we’ll get to my personal profile later).
  • Four pages/groups on Facebook.
  • Other image/text platforms such as Instagram and Threads.
  • Two video-only platforms: TikTok and YouTube.
  • Numerous audio outlets for my podcast.
  • My personal X account.

To the content marketing experts that say that I should just concentrate on LinkedIn and ignore everything else, note that I then have a 0% chance of reaching non-LinkedIn users. Who knows? Perhaps that TikTok video may result in a conversion that I couldn’t have made otherwise.

One idea

The idea that struck me last weekend was not original to me, and it’s been bouncing around in my head (and on these pages) for some time now. But I thought I’d reword it in a different way. After a few tweaks, I came up with the following statement:

Your Customers Don’t Care About Your Product’s Technology

As you will see, I continued to tweak the statement, but that’s the one that I put in my Asana “Content Calendar” project.

The Asana task that would eventually result in this blog post. Only the first subtasks are shown; as you will see, there are many more.

As I would subsequently reflect, I thought that companies knew that you need to focus on the customer rather than focusing on yourself, but I see too many companies that are self-focused in their marketing. They emphasize the amazing technology features of their product.

I want to put a stop to that, and if necessary I will help companies create customer-focused marketing materials. For a fee, of course.

But enough about me. Let’s illustrate how that one idea can expand into multiple content pieces.

31 pieces of content

So now I had to write about how customers don’t care about your product’s technology.

Content 1: Blog post

The first step was to work on the content required for a blog post on the topic. By the time I was done, the post (now called “Your Prospects Don’t Care About Your Technology“) included:

  • An image, sourced from Wikipedia, of a technologist doing technology things.
  • An image, designed by Freepik, of a customer ignoring someone prattling on about their technology.
  • The “customer focus” illustration that I have used frequently in the past.
  • An animated GIF that beckoned readers to the landing page, described below. The GIF includes the first two images listed above, plus a third from the landing page itself.

Most importantly, the post included all the text that made my original point (“Do you know why your prospects are ignoring you? Because they don’t care about you. It’s all about them.”), along with my argument for customer focus, and my concluding call to action to find out how to “Create Technology Content That Converts.”

Content 2: Landing page

And “Create Technology Content That Converts” was the title of my landing page. Often I put the call to action on the same page as the original point, but sometimes (as in this case) I separate the call to action for a more focused presentation. Plus I have the option of having multiple blog posts point to the same landing page. This post points to the landing page, for example (click the GIF above or one of the other links).

The landing page dug more deeply into why and how Bredemarket can help you create a customer-focused message, talking about the questions I ask, the types of content I can create, and the process.

The landing page concluded with the call to action encouraging interested parties to schedule a meeting on my recently-improved Calendly page, email me, or use my contact form. (Or subscribe to my Mailchimp mailing list.)

Once all this was done, everything was set. People who read the blog post could (if so inclined) go to the landing page, and people who read the landing page could (if so inclined) contact me.

But only if they saw the blog post in the first place.

If they don’t find the post on Google or Bing, and if they’re not already subscribing to the blog, then how will they get to the blog post?

Content 3, 4, 5, 6, 7, and 8: Information pages

There are numerous themes that continuously pop up in the Bredemarket blog, and I have created “information pages” (pillars) that link to all of the content that I have written on these themes.

Now perhaps you won’t do all of this, but if there’s a place on your website where you should mention your new blog post, be sure and do it.

For example, if you wrote a blog post about Topic X in 2021, and you’re readdressing Topic X in a 2023 post, then go back and update the 2021 post to say that you have new thoughts on Topic X. Then the people who find your 2021 post can go to the new post and get the latest information.

Content 9: Audio podcast

My podcast is more accurately described as a mini-podcast, because each episode is usually only 1-2 minutes long. Perhaps someday I’ll create hour-long episodes, but not today.

And on Sunday I created a 2-minute episode with a new take. After noting (as I said above) that sometimes we know things that people don’t know, I declared:

Am I smarter than General Electric? Yes I am.

From https://podcasters.spotify.com/pod/show/bredemarket/episodes/Why-Should-I-Care-That-General-Electric-Uses-AI-e2aaenl

I then described a really bad General Electric press release that focused on GE technology and not on customer needs.

Then I plugged the blog post, which was linked in the episode description. And I resued the “technologist doing technology thinks” image from the blog post.

Now I only list this as one piece of content, but really it’s multiple pieces of content. Not only can you access the episode on Spotify for Podcasters (formerly Anchor), but you can also access it on Spotify itself, Apple Podcasts, and numerous other podcast hosting services.

From Spotify.

After this, I returned to the blog post itself and looked for other ways to share it.

Content 10, 11, 12, 13, 14, 15, 16, and 17: Bredemarket LinkedIn and Facebook pages, showcase pages, and groups

Because the blog post explicitly mentioned “technology” in the title, the best fit for a reshare of the blog post was on the Bredemarket Technology Firm Services LinkedIn showcase page (reshare here) and Facebook group (reshare here).

Why do I have a myriad of LinkedIn and Facebook outlets?

Because often people who are interested in technology don’t care about identity, and people who are interested in the Inland Empire don’t care about technology, and people who care about Bredemarket in general don’t care about every identity company reshare that I post.

And of course, some people who love LinkedIn hate Facebook, and some people who love Facebook hate LinkedIn.

So I could have just shared this to the technology outlets, but this particular post had a broader application. Inland Empire businesses, identity companies, and general marketers all have the problem of referring to self rather than the customer.

So I reshared the original technology shares to the other relevant groups.

From LinkedIn.

Content 18: Instagram carousel

You know how the Instagram experts say that you should post reels? Or you should post carousels? Or whatever?

I say that you should post a healthy balance of all sorts of things.

I wanted to reshare the blog post on Instagram, so I posted an Instagram carousel post using the two images from the blog post and the “money” image from the landing page.

Even though Instagram is a terrible platform to reshare content on other platforms, because the links aren’t clickable.

Unless you reshare the post as a story and use the “link” feature to embed a link.

Content 19 and 20: Bredemarket Threads and JEBredCal X

Oh, and there are two other places where I reshared the link to the blog post:

  • As a thread.
  • As a xeet or whatever tweets are called these days. (This is not an official Bredemarket X account, but my “professional” X account where I share Bredemarket stuff and other stuff.)

So that encompassed the first set of content reshares. But before I go on…

Content 21: LinkedIn reshare of podcast

All of the stuff listed above was stuff that I meticulously planned by listing subtasks to the original Asana task “Your Customers Don’t Care About Your Product’s Technology.”

But I forgot that I deviated from Asana and also shared a link to the podcast in the Bredemarket Technology Firm Services LinkedIn showcase page.

Some people are horrified that I deviated from Asana and didn’t record this important share. (And they’ll really be horrified later in this post when I create another piece of content and don’t log it in Asana.)

Others are horrified that I put all the other stuff in Asana in the first place.

As for me, well, I got the content out. Cool.

But the blog post wasn’t enough. I needed to convey the same message in a different way, for those who think words and stuff aren’t cool.

Content 22, 23, 24, and 25: The short

In the same way that I created an audio podcast that made the same points as the blog post (while linking to the blog post), I wanted to create a video vertical short that did the same thing.

So I headed out to the Southern California Edison Euclid Substation.

From Southern California Edition PDF.

I then stood in front of some very technological stuff, and filmed 27 seconds of me talking about the prospect’s problems…and your problem…and how Bredemarket can solve your problem.

By the time I was finished, the video short was available on:

Originaly posted at https://bredemarket.com/2023/10/08/a-short-on-non-caring-prospects/

So now both WordPress and Instagram had two pieces of content that kinda sorta said the same thing. But this is good. Maybe some people like the video version, while others like the text version. I’ll catch them one way or ther other.

But before I actually shot the video at the SCE Euclid Substation…

Content 26: Instagram Live/Reel

…I was scouting out locations. (If you know the Talking Heads song “Found a Job” you’ll recognize the phrase.)

When I arrived at the SCE Euclid Substation, I walked around the south and west sides of the substation, looking for the best place to shoot my video.

And I was broadcasting on Instagram Live as I was doing this, offering my adoring fans a rare “behind the scenes” look at Bredmarket activities. And, incidentally, proving that Bredemarket behind the scenes is pretty boring.

But the Instagram Live session was recorded, and was posted as a reel a couple of days before my video short was posted.

I don’t know if it made a huge difference in the subsequent reception of the short, but one of my relatives liked the “behind the scenes” look so that’s good.

So those 26 pieces of content addressed Bredemarket’s views on customer focus and benefits.

But my life is not confined to Bredemarket. Time for one huge repurpose.

Content 27: jebredcal blog post

At the same time that I’m asking Bredemarket prospects to contract with me, I’m asking technology companies (including identity companies) to hire me as a Senior Product Marketing Manager.

And the same message can, with some adaptation, be delivered to hiring companies.

So I wrote a separate blog post on my jebredcal personal blog, “Do Your Prospects Ignore Your Company’s Message?” that addressed the latter target audience.

If you compare the jebredcal blog post with the original Bredemarket blog post, you can see some clear similarities…with some noticeable differences. For example, I don’t ask employers to use Bredemarket’s calendly, email, or web messaging channels. I use my personal email and my LinkedIn profile messaging capability instead.

Now that the blog post was written, I was ready to share it on LinkedIn where the employers are. (No Facebook. No TikTok.)

Correction: I was ALMOST ready to share a link to the post on LinkedIn. I had to complete one thing first.

Content 28: Personal short

I decided that on the day before I shared the post on LinkedIn, I’d create a personal video short that introduced the content.

But this one, rather than taking place in front of a cool electrical facility, would be a behind-the-scenes view of Bredemarket’s world headquarters. Since the city of Ontario restricts you from viewing this yourself (restriction 3), this is the only way that you will ever see Bredemarket’s world headquarters.

Exciting?

No, completely boring.

But I did it anyway, and posted the video on LinkedIn yesterday. (And if you look to the left, you can see Bredemarket’s business license as required by restriction 1.)

Content 29: The LinkedIn share of the jebredcal post

After a day’s wait, the jebredcal blog post was shared on LinkedIn. I haven’t been swamped with job offers yet, but content marketing doesn’t work like that.

Content 30: You’re reading it right now

Once I realized that I was going to write one blog post for Bredmarket prospects and one post for potential employers, I decided to write a third post that talked out how you create different content for different target audiences. As I noted above, the two pieces of content have significant similarities, but also significant differences.

But as I thought about it, I thought it would be more important to illustrate how you could take a single idea and repurpose it as 30 different pieces of content.

Well, 30 so far. I still have to figure out how and where to reshare THIS blog post…

Content 31: LinkedIn post about a job rejection

Stop the presses!

And here’s another EXCITING behind-the-scenes look at how Bredemarket works!

By Tuesday afternoon (October 10, 2023), I had substantially completed writing this blog post on “How I Expanded 1 Idea Into 30 Pieces of Content.” But since there was no huge rush to publish the post—after all, I had just published 29 other pieces of content over the past few days—I figured I’d take advantage of the opportunity to “sleep on it” and look at the post one more time before publication.

Then something happened early Wednesday morning.

Every day, potential employers tell thousands of job candidates that they are “moving in a different direction.” By Original: Jack Ver at Dutch Wikipedia Vector: Ponor – Own work based on: Plaatsvector.png by Jack Ver at Dutch Wikipedia, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=95477901

I received a “you have not been selected for this position” email from a potential employer. I had only applied for the position two days earlier, on Monday, right in the midst of all of this content creation.

Proving that I can create content out of ANYTHING, I authored a LinkedIn post that began as follows:

If you are one of the lucky talent acquisition professionals who is still employed, there is ONE CRITICAL THING that you MUST impress upon your employers.

Please tell your employers NOT to list positions as “remote/hybrid.”

That’s kind of like listing a food as “vegan/beef.” Is it vegan, or is it beef? It’s a mystery until you take a bite, and there’s a 50% chance you will be disappointed or horrified with what you find.

From LinkedIn.

You may ask what a LinkedIn post about “remote/hybrid” job listings has to do with incorrectly-focused product marketing messaging.

It’s all in the call to action. Those who read to the end of the post encountered these words.

Anyway, if you’ve read this far and are seeking an experienced identity/biometrics/technology Senior Product Marketing Manager for a #remote position (or a position within 25 miles of Ontario, California), please message me. The linked post below includes my contact information, as well as my philosophy on product marketing messaging.

From LinkedIn.

And then I linked to my personal jobseeking blog post “Do Your Prospects Ignore Your Company’s Message?

  • For those keeping score, that blog post was content number 27.
  • Even though I already posted a link to that post on LinkedIn already. See content number 29.
  • And no, I didn’t list this content in Asana either (see content number 21).

I guess this 31st item is a special treat. Like ice cream.

By Baskin-Robbins – Own work based on: Baskin-Robbins logo 2022.png, Public Domain, https://commons.wikimedia.org/w/index.php?curid=116914428

Ranking on Google is Not Enough. What About Ranking on Generative AI?

The vast majority of people who visit the Bredemarket website arrive via Google. Others arrive via Bing, DuckDuckGo, Facebook, Feedspot, Instagram, LinkedIn, Meltwater, Twitter (WordPress’ Stats page didn’t get the memo from Elon), WordPress itself, and other sites.

Not on the list yet: TikTok, the search engine that is reputed to rival Google. I need to work on optimizing my TikTok content to drive viewers to the website. (And yes, TikTok is relevant, since there are Gen Z marketers who need services from a B2B content marketing expert.)

But TikTok is not the only site that is missing in Bredemarket’s list of visitor sources. Let’s look at an example.

Who is recommending Neil Patel Digital?

Neil Patel just shared a post in which he talked about a prospect who approached him. The prospect already knew about Patel, but added this comment:

(interestingly, I asked ChatGPT to search for good DM agencies for me and your agency is on the list haha)

From https://neilpatel.com/blog/how-to-rank-your-website-on-chatgpt/

Yes, people are using ChatGPT and other generative AI tools as search engines.

Patel was curious about why ChatGPT recommended Neil Patel Digital, and he started to investigate. The details are in his post, but here are the two main takeaways that I found:

  1. I hope you’re not shocked by this statement, but sometimes ChatGPT yields inaccurate results. One example: Patel asked ChatGPT to recommend ad agencies who could provide SEO help, and received two inaccurate recommendations. “2 of the top 4 results… Moz and HubSpot are software companies and not ad agencies. They don’t really offer services.”
  2. After a lot of experimentation and number-crunching, Patel identified six specific factors that correlated with ChatGPT’s recommendation of a particular brand: brand mentions, reviews, relevancy, age, recommendations, and authority.

For a detailed discussion of these six factors, see Patel’s post. Let’s look at one of those factors, brand mentions, that has a relatively high (0.87) correlation.

How do you increase brand mentions?

So, how do you increase brand mentions across the web to rank higher on ChatGPT, other generative AI platforms, and more traditional search engines like TikTok?

By mentioning your brand. (And getting relevant authorities to mention your brand also.)

Yes, this is a Captain Obvious statement, but it’s important. There are at least ten places where you can mention your brand.

  • Articles
  • Blog Posts
  • Briefs/Data/Literature Sheets
  • Case Studies
  • Proposals
  • Scientific Book Chapters
  • Smartphone Application Content
  • Social Media (Facebook, Instagram, LinkedIn, Threads, TikTok, Twitter)
  • Web Page Content
  • White Papers and E-Books

If this list appears familiar to some of you, that’s intentional. It’s a list of the 10 types of external content that I have created for others, and can create for you. See my post “The 22 (or more) Types of Content That Product Marketers Create” for more information on both external and internal content types that I can create.

Because the more you look at my brand content, the more my brand will be recognized by generative AI.

I was curious myself, so I tested this. ChatGPT was at capacity when I wrote this post, so I asked Bard “Who is the biometric content marketing expert?”

From Google Bard, September 26, 2023.

John Bredehoft, of the company Bredemarket, is a biometric content marketing expert. He has over 25 years of experience in biometrics and other identity modalities, including friction ridge, face, iris, voice, and DNA. He has created content for Bredemarket clients and his previous employers, including case studies, white papers, and blog posts, that have positioned his firms as biometric authorities.

Bredehoft’s expertise in biometrics and content marketing allows him to create content that is both informative and engaging for his target audience. He understands the issues behind biometric technologies and can explain them in a clear and concise way. He also knows how to write content that is optimized for search engines and social media.

If you are looking for a biometric content marketing expert, John Bredehoft is a great choice. He has the knowledge and experience to create content that will help you achieve your marketing goals.

From Google Bard, September 26, 2023.

Now I don’t know yet if ChatGPT will yield a similar response, and if not I have some more work to do.

But enough about me.

How can you increase YOUR brand mentions?

Let’s talk about you, your content marketing needs, and your need for prospects and customers to know about your brand.

Whether you want to rank in a traditional search engine or generative AI, the key is the creation of content. When you work with Bredemarket as your content creation partner, we start by discussing your goals and other critical information that is important to you. We do this before I start writing your blog post, social media post, case study, white paper, or other piece of content (car show posters, anyone?).

Let’s hold that (complimentary) discussion to see if Bredemarket’s services are a fit for your needs. Book a meeting with me at calendly.com/bredemarket. Be sure to fill out the information form so I can best help you. 

Alternatively:

Bredemarket logo

Is Your Company Ignoring Your Prospects?

Are you locking your prospects out?

Designed by Freepik.

Ignoring your prospects is NOT a winning business strategy. But a lot of companies do it anyway by not communicating regularly with their prospects.

If you ignore your prospects, your prospects will ignore you.

Meetings and money, via a third party

Of my three Bredemarket meetings (so far) today, the second was the most promising.

A person at a large company needs consulting services from me. All we need to do is work out the mechanics. The large company relies on a third party to manage its indpendent contractor relationships, including onboarding, time cards, and payments for hourly work. I wanted to learn about the third party, but I ran into walls when seeking current information about the firm.

The third party’s website is static

The third party’s website talks about its services, some unique aspects about the business, the story of its founder (a fascinating story), its technology partners, and its call to action. It provides ALMOST everything…with the exception of CURRENT information.

Does your company website look like http://www.dolekemp96.org/main.htm?
  • No press releases from the third party.
  • No links to news articles that mention the third party.
  • Not even a blog.

Basically if you want CURRENT information about the company…

…you get crickets.

African field cricket, Gryllus bimaculatus. By Arpingstone – Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=620363

Not literally, but you know what I mean.

Which makes me wonder—is the third party doing anything NOW? Or was all of the existing content set up when the company was founded a decade ago?

If text like this is on your home page, you have a problem. From https://serverfault.com/questions/65952/objective-speed-comparison-of-windows-7-vs-windows-xp, which acknowledges that this text is over 13 years old. Does your site have old text without such an acknowledgement?

Luckily for me, I knew where to find current information on the company. Since the company is a B2B provider, I assumed that the company has a LinkedIn page. And I was right. But…

The third party’s LinkedIn page is also static

As you probably know, company LinkedIn pages have several subpages. The “About” supage talks about the third party company’s services, and the “People” subpage links to the profiles of the company’s employees, including the founder. So I went to the “Posts” subpage for the third party…

…and found crickets.

From https://www.youtube.com/watch?v=oSW6IFt8OpQ

Not literally, but you know what I mean.

In nearly a decade of existence, the company has NEVER written a LinkedIn post to reach out to its prospects or customers.

Ignoring your prospects

As I’ve said before, companies that refuse to generate current content in the form of blog posts or social media posts make it appear that your company is no longer an ongoing, viable concern.

By Yintan at English Wikipedia, CC BY 4.0, https://commons.wikimedia.org/w/index.php?curid=63631702

And this is so easy to fix.

Pay attention to your prospects by providing current content.

If you ignore your prospects, your prospects will ignore you.

Are you ready to stop ignoring your prospects?

If you need help creating content for your blog, your social media platforms, or your website, Bredemarket can help you regain credibility with your prospects and customers.

Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.

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Creating a Business Page on Facebook for Your Inland Empire Company

There are Inland Empire companies that have an online presence, and companies that don’t.

Yes, the Ontario Convention Center has an online presence, on the web and elsewhere. Picture by Mack Male – originally posted to Flickr as Ontario Convention Center, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=9512928

If your Inland Empire company doesn’t have an online presence, one quick way to create one is to create a business page on Facebook.

This post outlines the benefits of establishing an online presence via a Facebook business page. It also provides four examples of Facebook business pages. Finally, the post addresses the thorny question of creating content for your Facebook business page.

Why Faceboook may be the best online presence for your business

For the first time in years, I attended an Ontario IDEA Exchange meeting at AmPac Business Capital on Tuesday afternoon. There was a mixture of attendees: some who had established several businesses, some like me who had run one business for some time, and a few who were just starting out in business.

The ones who were starting out were still trying to figure out all the things you need to do to start a business: figuring out why the business exists in the first place, getting the appropriate business licenses (and in some cases professional licenses), printing business cards (or creating the online equivalent), setting up SOME kind of way to track prospects and customers…and establishing an online presence.

Now some businesses choose to establish their online presence by creating a website.

I believe that this is the best way to establish an online presence since you have more control over the content. Plus, there are several alternative ways to create a business website (I use WordPress, but you can use SquareSpace, Wix, or any of several other website builders).

But even the simplest website can involve a lot of complexity—bredemarket.com currently has 57 pages, not counting tag pages and individual blog post pages.

For many small businesses, it may be much easier to create a Facebook business page then to create an entire website.

  • Facebook business pages are free. (Well, unless you run ads.)
  • Facebook business pages are easy to create.
  • Facebook business pages potentially reach billions of people, including your prospects and customers.

Creating a Facebook business page

So how do you create a Facebook business page?

There’s no need for me to document all of that in detail, since many have already done so.

Starting with Facebook itself.

As long as you have a personal Facebook profile, and as long as you can provide basic information about your business (category, address, areas serviced, email, phone number, website, hours, etc.), you can create a Facebook page from your laptop or desktop computer by following these steps:

  1. From the Pages section, click Create new Page.
  2. Add your Page name and category.
  3. Add your Page’s bio and click Create.
  4. (Optional) Add information, such as Contact, Location and Hours, and click Next.
  5. (Optional) Add profile and cover photos, and edit the action button, and click Next.
  6. (Optional) Invite friends to connect with your Page, and click Next.
  7. Click Done.
From https://www.facebook.com/business/help/473994396650734?id=939256796236247

Don’t worry if you don’t have all the optional items, such as a page cover picture. You can add them later. This will get you going.

Other guides to creating Facebook business pages are available from Buffer (with pictures), Hootsuite (with pictures). Sprout Social (with pictures), and a number of other sources.

But before you create YOUR Facebook business page, let me show you four varied examples of EXISTING Facebook business pages.

Four examples of Facebook business pages

Let’s take a look at some pages that already exist. Perhaps one or more of these will give you ideas for your own page.

The artist page (Paso Artis)

Paso Artis is a European business whose proprietor is a painter who sells her paintings.

The menu options at the bottom of the picture above (some of which cannot be seen) illustrate some of the elements you can include in a Facebook page. Here are just a few of the page elements that Paso Artis uses:

  • Posts. This is the equivalent of a blog on a website, and allows you to post text, images, videos, and other types of content.
  • About. This is where you provide contact and other basic information about your business.
  • Shop. Facebook allows you to include a shop, which Paso Artis uses to sell her paintings.
  • Photos. As you can imagine for an artist’s page, photos of the artwork are essential.

The shirtmaker page (Shirts by Kaytie)

(UPDATE 10/20/2023: Because Shirts by Kaytie is sadly no longer in business, I have removed the, um, live links to her Facebook page.)

Let’s leave Europe and go to Illinois where we find another artist, but her work is not displayed on paintings, but on shirts. Here is the Shirts by Kaytie Facebook page.

You’ll notice that Shirts by Kaytie has a different menu item order (and different menu items) than Paso Artis. For example, Shirts by Kaytie doesn’t have a Facebook “shop” element; you need to contact her directly to purchase items.

But Shirts by Kaytie certainly has photos.

The marketer/writer page (Bredemarket)

Enough of such exotic locations as Europe and Illinois. Let’s head to California’s Inland Empire and look at my favorite marketing/writing services Facebook page, the Bredemarket Facebook page.

I’d like to point out two things here.

  • First, Bredemarket (unlike Paso Artis and Shirts by Kaytie) provides services rather than tangible products. Therefore, I chose to include a “Services” element as part of my Facebook page.

Second, Bredemarket has chosen to implement Facebook’s “groups” feature. In Bredemarket’s case, there are three separate groups that focus on various aspects of Bredemarket’s business. Inland Empire businesses can read the content in the Bredemarket Inland Empire B2B Services group and not get bogged down in out-of-area identity discussions about the change from FRVT to FRTE. (They’re missing out.)

The local technology champion page (Startempire Wire)

I saved the Startempire Wire Facebook page for last because it makes terrific use of Facebook’s capabilities.

By the way, if you are an Inland Empire business—especially an Inland Empire startup technology business—and you have never heard of Startempire Wire, STOP READING MY POST and go follow Startempire Wire’s Facebook page NOW. Startempire Wire is THE news source for Inland Empire startup tech information, and is a strong champion of the IE tech community.

So what does Startempire Wire’s Facebook page offer? Posts, photos, weekly videos, and the “Inland Empire Startup Scene” group. All of the content is jam-packed with information.

Facebook pages are essential to these firms’ strategies

Now in some cases the Facebook pages are only part of the online presence for these firms. Both Bredemarket and Startempire Wire have their own web pages, and both firms are also active on other online properties such as LinkedIn. (Bredemarket is almost everywhere, but not on Snapchat.) But Facebook is an essential part of the outreach for all four of these firms, allowing them to reach prospects and clients who are only on Facebook and nowhere else.

Perhaps a Facebook page is a perfect solution for YOUR firm’s online presence.

Let’s talk about content

But creating a Facebook page is not enough.

You need to populate it with content, such as images, videos…and posts.

And if your Facebook page doesn’t have any content, it’s useless to your prospects. As I’ve preached for years, an empty page makes your prospects and customers question whether you exist.

Now I’m not saying that you HAVE to update your Facebook page daily, but it’s a good idea to add new content at least once a month.

But what if you aren’t a writer, or don’t have time to write? Do you have to resort to ChatGPT?

Heavens no. (I’ll say more about that later.)

Well, online content creation is where Bredemarket comes in. I help firms create blog posts, Facebook posts, LinkedIn articles, case studies, white papers, and other content (22 different types of content at last count).

Does your product (or company) need these 22 content types?

Let me help you populate your Facebook page (or other online content).

Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.

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