Simplified For The Agency, Not Simplified For The Vendor

When you write something, read it first to ensure that you don’t burst out laughing after reading it.

If you read SAM.gov for fun, you may have seen Notice ID DCSA_2026_HS002126QE023 for Michigan Fingerprint Channeling. Offers are due on April 23, so if you can satisfy the requirements, get working.

As the acronym-aware probably already know, this was issued by the Defense Counterintelligence and Security Agency (DCSA), part of the U.S. Department of Defense (with the secondary title the Department of War).

Why?

“DCSA has a recurring need for a simplified method of filling the anticipated repetitive needs for fingerprint channeling for the purpose of obtaining Criminal History Records Information (CHRI) from the state of Michigan.”

Because it’s a bad thing to make things hard, so DCSA needs a simplified method.

This is explained in the Performance Work Statement that is attached to the Solicitation Form. Another attachment is the Pricing Workbook.

So to make things simple for DCSA, you need to review all three of these documents and provide the approprirate responses.

And don’t forget to review ALL of the incorporated contract clauses, such as this one:

252.232-7006 Wide Area WorkFlow Payment Instructions. (Jan 2023)
WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)
(a) Definitions. As used in this clause-
“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.
“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).
“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.
“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.
(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by
Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.
(c) WAWF access. To access WAWF, the Contractor shall-
(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and
(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.
(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before
submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/
(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.
(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this
contract or task or delivery order:
(1) Document type. The Contractor shall submit payment requests using the following document type(s):
(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.
(ii) For fixed price line items-
(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.
Invoice 2-in-1
(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and
receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.
Invoice 2-in-1
(iii) For customary progress payments based on costs incurred, submit a progress payment request.
(iv) For performance based payments, submit a performance based payment request.
(v) For commercial financing, submit a commercial financing request.
(2) ) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.
(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

OK, that’s not the whole thing. I stopped copying it at the actual Routing Data Table itself.

This is of course a cost of doing business with any large entity, whether it’s the federal government or a multi-billion dollar firm. This who want money from these large organizations put up with it.

And laugh to themselves about the desire for things “simplified.”

When Your “Hungry People”…Is You

I prefer the term “hungry people” to the term “target audience” because it conveys the idea of those who really really want your product.

The buffet.

And therefore it stands to reason that you want to write content for your hungry people.

For example, if you’re selling automated fingerprint identification systems to cops, your content should probably talk about protecting residents by identifying bad people and keeping them off the street.

But Isabel Sterne warns that you don’t want to go overboard in this.

Why not?

“When you spend your time scanning your environment, adapting to those around you, and adjusting your communication style accordingly, you can start to lose yourself, lose sight of your message, and become forgettable.”

Let’s face it. If everyone mirrors their target audience, and they have the same target audience, how can you tell them apart?

I hope that Scott Swann and Ajay Amlani forgive me, but I’m going to use them as examples.

  • Years ago Ajay, Scott, and I were associated with IDEMIA and/or MorphoTrak, but we have each gone our separate ways.
  • Ajay Amlani is now at Aware, a U.S.-based biometric company that sells to multiple audiences, including law enforcement.
  • Scott Swann is now at ROC (formerly Rank One Computing), a U.S.-based biometric company that sells to multiple audiences, including law enforcement.

Aware and ROC could simply mirror the needs and desires of U.S. law enforcement and mirror them back. But if they did that, Aware and ROC would appear identical and interchangeable.

And they’re not.

Aware has been around for several decades and offers everything from components and tools to full-blown automated biometric identification systems. Amlani, a new arrival, has a background that extends back to the FIRST version of CLEAR, along with multiple roles within the federal government and the private sector (including the aforementioned IDEMIA, where we did early work on venue identity verification solutions).

ROC is a newer arrival with a laser focus on several biometric modalities. Swann joined ROC after a long career at the U.S. Federal Bureau of Investigation and other federal government entities, followed by time in the private sector with MorphoTrak (where we worked on Morpho Video Investigator together, a potential solution for Boston Marathon bombing events) and IDEMIA National Security Solutions.

What is Sterne’s advice for Amlani, Swann, and others who don’t want to simply reflect their prospects? Here is what Sterne does:

“I write about what I’m interested in, and while I do write for all of you (and hope you get some value from what I share), I mostly write for myself, to explore ideas. In other words, I forget about the room when I write….

“When you write for yourself without considering a person or group of people, you end up writing more personally and often more universally.

“The irony is that by writing for yourself, you usually create something that others can connect to more deeply….

“And the more you write from this place, the clearer you get on your voice, priorities, and overarching ideas, the better able you are to create something that resonates.”

Personally, my hope is that my infusion of myself in my writing helps me to stand out and to better communicate what Bredemarket can provide to identity/biometric firms.

Is it working? You be the judge.

My buddies and me are getting real well known.

I’m Writing a Book…And It’s Already Received a Negative Review

Some of you may have already read my shorter books, including “Seven Questions Your Content Creator Should Ask You.” They’re short, and they’re free.

Last December I started writing something more comprehensive, and long enough to sell. If I price each copy at $100,000 apiece and sell 25 of them, I can start thinking about retirement.

Despite the (completely realistic) financial incentive, I dropped the project and didn’t pick it back up again until this month. I’m not ready to announce it yet, but the very fact that I’m talking about it may give me the impetus to finish it.

I just uploaded the latest draft to Google Gemini, both to write a 100 word promotional blurb (which I may or may not use or adapt), and to write two book reviews: one positive, one negative.

Again without giving away too much about the book, here are two excerpts from the negative review.

“Author John E. Bredehoft spends significant time on self-promotion and anecdotal stories, such as his hypothetical attempt to access Donald Trump’s medical records, which may distract readers seeking deep technical data.”

Here’s the second:

“While the writing is accessible, those looking for a dense, scholarly analysis of biometric algorithms might find the conversational tone and frequent “investigative lead” reminders a bit repetitive.”

Hey, there weren’t THAT many…

More to come.

Three Ways in Which My Identity/Biometric Experience Exhibits My “Bias”

Yeah, I’m still focused on that statement:

“I think too much knowledge is actually bad in tech: you’re biased.”

Why does this quote affect me so deeply? Because with my 30-plus years of identity/biometric experience, I obviously have too much knowledge of the industry, which is obviously bad. After all, all a biometric company needs is a salesperson, an engineer, an African data labeler, and someone to run the generative AI for everything else. The company doesn’t need someone who knows that Printrak isn’t spelled with a C.

Google Gemini.

In this post I will share three of the “biases” I have developed in my 30-plus years in identity and biometrics, and how to correct these biases by stripping away that 20th century experience and applying novel thinking.

And if that last paragraph made you throw up in your mouth…read to the end of the post.

But first, let’s briefly explore these three biases that I shamefully hold due to my status as a biometric product marketing expert:

  1. Independent algorithmic confirmation is valuable.
  2. Process is valuable.
  3. Artificial intelligence is merely a tool.
Biometric product marketing expert.

Bias 1: Independent Algorithmic Confirmation is Valuable

Biometric products need algorithms to encode and match the biometric samples, and ideally to detect presentation and injection attacks.

But how do prospects know that these algorithms work? How accurate are they? How fast are they? How secure are they?

My bias

My brain, embedded with over 30 years of bias, gravitates to the idea that vendors should submit their algorithms for independent testing and confirmation.

From a NIST facial recognition demographic bias text.

This could be an accuracy test such as the ones NIST and DHS administer, or confirmation of presentation attack detection capabilities (as BixeLab, iBeta, and other organizations perform), or confirmation of injection attack detection capabilities.

Novel thinking

But you’re smarter than that and refuse to support the testing-industrial complex. They have their explicit or implicit agendas and want to force the biometric vendors to do well on the tests. For example, the U.S. Federal Bureau of Investigation’s “Appendix F” fingerprint capture quality standard specifically EXCLUDES contactless solutions, forcing everyone down the same contact path.

But you and your novel thinking reject these unnecessary impediments. You’re not going to constrain yourself by the assertions of others. You are going to assert your own benefits. Develop and administer your own tests. Share with your prospects how wonderful you are without going through an intermediary. That will prove your superiority…right?

Bias 2: Process is Valuable

A biometric company has to perform a variety of tasks. Raise funding. Hire people. Develop, market, propose, sell, and implement products. Throw parties.

How will the company do all these things?

My bias

My brain, encumbered by my experience (including a decade at Motorola), persists in a belief that process is the answer. The process can be as simple as scribblings on a cocktail napkin, but you need some process if you want to cash out in a glorious exit—I mean, deliver superior products to your customers.

Perhaps you need a development processs that defines, among other things, how long a sprint should be. A capture and proposal process (Shipley or simpler) that defines, among other things, who has the authority to approve a $10 million proposal A go-to-market process that defines the deliverables for different tiers, and who is responsible, accountable, consulted, and informed. Or maybe just an onboarding process when starting a new project, dictating the questions you need to ask at the beginning.

Bredemarket’s seven questions. I ask, then I act.

Novel thinking

Sure all that process is fine…if you don’t want to do anything. Do you really want to force your people to wait two weeks for the latest product iteration? Impose a multinational bureauracy on your sales process? Go through an onerous checklist before marketing a product?

Google Gemini.

Just code it.

Just sell it.

Just write it.

Bias 3: Artificial Intelligence is Merely a Tool

The problem with experienced people is that they think that there is nothing new under the sun.

You talk about cloud computing, and they yawn, “Sounds like time sharing.” You talk about quantum computing, and they yawn, “Sounds like the Pentium.” You talk about blockchain, and they yawn, “Sounds like a notary public.”

My bias

As I sip my Pepperidge Farm, I can barely conceal my revulsion at those who think “we use AI” is a world-dominating marketing message. Artificial intelligence is not a way of life. It is a tool. A tool that in and of itself does not merit much of a mention.

Google Gemini.

How many automobile manufacturers proclaim “we use tires” as part of their marketing messaging? Tires are essential to an automobile’s performance, but since everyone has them, they’re not a differentiator and not worthy of mention.

In the same way, everyone has AI…so why talk about its mere presence? Talk about the benefits your implementation provides and how these benefits differentiate you from your competitors.

Novel thinking

Yep, the grandpas that declare “AI is only a tool” are missing the significance entirely. AI is not like a Pentium chip. It is a transformational technology that is already changing the way we create, sell, and market.

Therefore it is critically important to highlight your product’s AI use. AI isn’t a “so what” feature, but an indication of revolutionary transformative technology. You suppress mention of AI at your own peril.

How do I overcome my biases of experience?

OK, so I’ve identified the outmoded thinking that results from too much experience. But how do I overcome it?

I don’t.

Because if you haven’t already detected it, I believe that experience IS valuable, and that all three items above are essential and shouldn’t be jettisoned for the new, novel, and kewl.

  • Are you a identity/biometric marketing leader who needs to tell your prospects that your algorithms are validated by reputable independent bodies?
  • Or that you have a process (simple or not) that governs how your customers receive your products?
  • Or that your AI actually does unique things that your competitors don’t, providing true benefits to your customers?

Bredemarket can help with strategy, analysis, content, and/or proposals for your identity/biometric firm. Talk to me (for free).

By the way, here’s MY process (and my services and pricing).

Bredemareket: Services, Process, and Pricing.

Why Do We Have Electronic Health Records?

I’ve discussed the electronic health record (EHR) before, and plan to do so again. But before I dive into EHRs and “the A word,” I want to take a look at WHY we have EHRs.

When dinosaurs roamed the earth

In the old days, even within the lifetimes of some of us, there were no ELECTRONIC health records. There were PAPER health records, stored in large file cabinets. If you were lucky, the health records were typed; heaven help you if they were in a doctor’s famously illegible handwriting.

When a relative’s doctor retired in the 20th century, the relative requested their health records and received a huge pile of paper dating back to who knows when. In that form, it was about as useful as the huge file cabinets in which the U.S. Federal Bureau of Investigation used to store its millions of fingerprint cards. And unfortunately, paper health records didn’t have the health equivalent of a “Henry system” to find individual records quickly.

The two purposes of an electronic health record

So now that we have electronic health records, why do we have them?

  • To make life easier for the doctor? Of course not.
  • To make life easier for the patient? Definitely not.

Electronic health records have evolved to serve two OTHER parties.

First, electronic health records serve the billers

I can’t speak to countries other than my own, but in the United States the health “system” is a mishmash of multiple parties. For example, when I had a colonoscopy a few years ago, the following entities were somehow involved:

  • The doctor who performed the colonoscopy.
  • The facility where the doctor performed the colonoscopy.
  • The anaesthesiologist who assisted with the colonoscopy.
  • My insurance company.
  • My former company (via COBRA) who provided me with the insurance.
  • And probably a half dozen other entities that I missed who somehow got a cut.

So this one procedure created one, or perhaps multiple, electronic health records (perhaps even with pictures) describing every chargeable thing that could be itemized during my time in the facility. All with the proper billing codes (Current Procedural Terminology or CPT codes) and the like, so that every entity can pay what they’re supposed to pay. And if a particular thing wasn’t covered by insurance, then I had to pay it.

Google Gemini.

The most important thing is to get the billing codes right…never mind how hard it is to ENTER all the billing codes.

But the good news is that when electronic health records systems integrate with medical billing systems, the process is kinda sorta streamlined:

“By integrating EHR and billing software, healthcare providers can automate various aspects of the billing workflow, resulting in increased efficiency, reduced manual work, and other tangible benefits.”

Second, electronic health records serve the lawyers and regulators

But it’s not only the billers who need information.

To practice medicine in the State of California, you have to perform a colonoscopy in accordance with medically approved procedures. And you have to document that you did so.

If I had died on the operating table during my colonoscopy, then a number of private and government entities would have a keen interest in what was performed during the colonoscopy. And the electronic health record would be one of the main sources of information about what happened, and perhaps what went wrong. And who was responsible. The doctor? The facility? The anaesthesiologist? Someone else?

But even when things don’t go spectacularly wrong, there are laws and regulations that mandate EHR use.

“The “EHR mandate” refers to the federal requirement for eligible healthcare providers to adopt and use certified EHR technology. Primarily affecting providers who accept Medicare, participation in MIPS and the Promoting Interoperability program requires CEHRT to avoid negative payment adjustments, which effectively necessitates EHR use.”

The result

So now the medical field has these wonderful EHRs that comply with billing requirements and legal requirements.

But are they easy to use? Forbes covered this.

“For instance, emergency medicine physicians at one health system must click 14 times to order Tylenol—that’s a lot. Yet, those at another health system using the same EHR must click 61 times!”

And that’s just for Tylenol. I’m sure it’s a lot worse for the camera that looked at my colon.

It could have been worse, because many Americans are not healthy.

“[O]ur patients have increasingly complex health needs. More than 40% of American adults have at least two chronic conditions, one-third take at least three medications, and one-fifth suffer from mental illness.”

Put these and other things together, and EHRs have become (as I said before) “a pain in a particular body part.”

Google Gemini.

So that’s the problem with EHRs. Later I’ll look at the solutions, including:

Human-reviewed AI-generated Code for Efficiency and Accuracy

When looking at how to solve a problem, it’s sometimes helpful to look at the two extreme solutions.

What if you have a coding project? The extremes are as follows:

  • Let your favorite generative AI tool vibe code a solution.
  • Require your coders to perform old-school coding with no assistance whatsoever. (OK, maybe a book or something.)

I’ve mentioned Silicon Tech Solutions in the Bredemarket blog before, so I was curious how they approached the task. Turns out the company wrote an article about it, “How AI Coding Tools Are Revolutionizing Development – And Why the Right Prompt Matters.”

An example of a “wrong” prompt:

“Optimize this SQL query.”

And here’s an example of a “right” prompt, guided by a development expert:

“Optimize this SQL query to reduce execution time on a large PostgreSQL table with millions of records. Indexing suggestions would be helpful.”

Because knowledge of coding IS good when you code stuff. And Silicon Tech Solutions uses this knowledge when it uses generative AI coding tools:

At Silicon Tech Solutions, we actively use Cursor to enhance our development workflow. By integrating AI-powered coding tools, we:

🔹 Reduce development time while maintaining high standards.

🔹 Automate repetitive tasks, allowing developers to focus on core logic.

🔹 Ensure clean and optimized code, reducing technical debt.

However, AI does not replace human expertise—it enhances it. Our team carefully reviews and refines AI-generated code to align with best practices and business requirements.

If you want Silicon Tech Solutions’ expertise at your disposal, request a meeting.

Top 3 Identity/Biometric Marketing Mistakes: Avoid These False Differentiators

Bredemarket has consistently argued AGAINSTme too” product marketing, and FOR differentiating your identity/biometric product from its competitors. But your differentiators must resonate with your prospects.

This post lists three false differentiators, and why you should avoid them.

False differentiator 1: we’re a great place to work

Does your company description place undue emphasis on the shiny happy people who work for you? Their competitive salaries? Their unlimited PTO? Their community days? Their “best place to work” awards?

Who cares?

While you would think happy employees are important to prospects, they really aren’t. Enron was a best company to work for, but definitely did not deliver for its customers. Other companies are slave drivers, but customers love their products.

Save the “best place to work” mumbo jumbo for your careers page, not your prospect-facing content.

False differentiator 2: we’re a unicorn

Other companies take a different tack. Some emphasize their financial might: they’re a unicorn, a Series C, a NASDAQ-listed firm. Others take the opposite tack, asserting they are small and scrappy. (Bredemarket is in the latter category.)

So what?

Your prospects don’t care how big you are. Size doesn’t matter to them. Your performance does.

Stick the “unicorn” talk in your investor pitch decks, not on stuff your prospects read.

False differentiator 3: we have great features

By now you’ve probably figured out that your customers care about your product, not your employee satisfaction or your valuation. So you start talking about your product and its impressive array of features. 1000 ppi fingerprint capture. Sub-second matching. Integration with over 100 third-party systems.

How so?

Prospects don’t care about your product and what it does. They care about what it does FOR THEM. Does it solve crimes and keep bad people off the streets? Does it ensure that bank account applicants really are who they say they are? Does it complete its checks quickly before e-commerce buyers abandon their shopping carts?

Talk benefits, not features. Save the feature lists for your sprints.

How do you isolate true differentiators?

Your prospects need to see why your product is great for them, and why competitor products are terrible for them. How your product achieves their objectives: get stuff done, make money.

So what are the differentiators and benefits of your product?

Bredemarket can help your identity/biometric firm with the strategy and tactics of marketing your product. My services and process help you position your product for your prospects.

Bredemarket: Services, Process, and Pricing.

Do you want to learn more? Go to https://bredemarket.com/mark/ and schedule a free meeting with me to learn how Bredemarket can benefit you, so you can fulfill the needs of your prospects.

The Benefits and Detriments of…um…Targeting

I’ve previously stated that Bredemarket is not the ideal content provider for B2C lifestyle brands. I’ve targeted a target audience of B2G/B2B identity, biometric, and technology firms instead.

Precise targeting can be very good…or it can be very bad.

A Targeted Weapon

Efficiency and progress is ours once more
Now that we have the Neutron bomb
It’s nice and quick and clean and gets things done

From the Dead Kennedys

Some of you may not remember the neutron bomb…and some of you do.

Since 1945, the common depiction of nuclear devastation was of catastrophic damage to people and buildings within a large area.

But then the concept of the neutron bomb was developed. Britannica explains:

“A neutron bomb is actually a small thermonuclear bomb in which a few kilograms of plutonium or uranium, ignited by a conventional explosive, would serve as a fission “trigger” to ignite a fusion explosion….

“Its blast and heat effects would be confined to an area of only a few hundred metres in radius, but within a somewhat larger radius of 1,000–2,000 metres the fusion reaction would…be extremely destructive to living tissue….”

As the popular press summarized it, neutron bombs, unlike older uranium or hydrogen bombs, would spare the buildings and kill the people.

What was missed was that the neutron bomb will kill fewer people in a smaller area.

The benefit of the neutron bomb?

The limited damage area promoted a theory in which neutron bombs could be used on the battlefield to target a limited group of enemy troops. This limited range would theoretically confine the damage to military targets without damaging “a whole civilization.”

But this benefit is also a detriment, as Britannica notes.

“However, other military strategists warned that fielding a “clean” nuclear weapon might only lower the threshold for entering into a full-scale nuclear exchange…”

And of course some opponents objected to the very idea of killing ANY people while leaving the buildings intact. Capitalist values at the forefront?

If you’ve never heard of the neutron bomb, they pretty much disappeared after the end of the Cold War.

Which is odd when you think about it, because the end of the Cold War made countries more likely to conduct small-scale wars against each other. From a military tactical perspective (ignoring the strategic or moral issues), neutron bombs seem perfect for such exchanges.