In my circles, people generally understand ‘biometrics’ to refer to one of several ways to identify an individual.
But for the folks at Merriam-Webster, this is only a secondary definition of the word “biometrics.” From their perspective, biometrics is primarily biometry, which can refer to “the statistical analysis of biological observations and phenomena” or to “measurement (as by ultrasound or MRI) of living tissue or bodily structures.” In other words, someone’s health, not someone’s identity.
Fun fact: if you go to the International Biometric Society and ask it for its opinion on the most recent FRVT 1:N tests, it won’t have an answer for you.
So Abbott salespeople, real or imagined, won’t be interested in what I’ve been doing for the last 30 years. ‘Cause you know sometimes words have two meanings.
But those of you who use biometrics (and other factors) for individualization WILL be interested. Click on the image to find out more.
Drive content results with Bredemarket Identity Firm Services.
Perhaps I was a little agitated or excited this afternoon.
Perhaps I was a little agitated because five (or maybe more; I lost count) scammers had sent me LinkedIn DMs when they gravitated to my #opentowork LinkedIn banner…like flies speeding to a carcass. (Which gave me an excuse to write about identity management on LinkedIn.)
Or perhaps I was a little excited because a Never Search Alone participant had shared an identity management product marketing position with me.
The bot says hello
After applying for said job, I was reading the company’s website to learn about its identity management product when the company’s bot kept on messaging me.
At 2:30 pm Chat Bot says: Hello, this is an AI Rep from [COMPANY]. If you need any assistance, feel free to ask.
At 2:30 pm Chat Bot says: Saw that you’re interested in our SaaS management and identity governance software. Any questions?
Being the curious type (after all, I worked for IDEMIA), I wondered how the chat bot would deal with what I REALLY wanted to ask about.
Not about a demo.
Not about the company’s recent funding round. (Series B, $35 million.)
At 2:47 pm I say: With 30 years’ identity experience and 9 years as a PMM, I just applied for your Sr PMM Identity Management role. So the only question that I have is when you will interview me.
And yes, my assumption that the company would immediately drop everything and interview me may have been a little overconfident. But it’s better than imposter syndrome.
And after all, this was just a bot. I assumed that the bot would be completely confused by my question, so no harm would come from overconfidence.
You know what they say about people who assume?
The bot exceeds expectations
At 2:47 pm Chat Bot says: Thanks for applying for the Sr PMM Identity Management role! Could you provide your email address so we can follow up on your application status?
One note here: the bot parroted my response back to me. The company’s job description does not include a job title with the “PMM” acronym.
Regardless, I was pleasantly surprised. The bot was trained to respond to job applicants. So I provided the email address that I used for my job application.
The bot does not meet expectations
That’s when I was UNPLEASANTLY surprised.
At 2:47 pm Chat Bot says: Thank you for your interest. Please provide a business email address so we can follow up on your application status.
Apparently the training wasn’t thorough enough. Think about it; if you’re an individual applying for a job, why would you apply with a “business email address”? Which one? From your current employer? THAT is not a good idea.
But as it turns out, I DO have a business email address-the one for Bredemarket. So I entered that, even though that email address does not appear anywhere on the job application that I had just submitted.
At 2:47 pm Chat Bot says: Thank you for providing your email. Our team will review the conversation and follow up if necessary. How else can I assist you today?
So it will be interesting to see whether the company contacts me at both of my email addresses.
(Post image generated at craiyon.com)
Postscript for those who don’t click on every link in a Bredemarket post
You missed Brian May’s collaboration with the Weebl folks.
This resonated with me because in mid-September I spent some Instagram time thinking about the word “flash” (as in how fast a human can create content).
Well, I posted a follow-up on LinkedIn (as part of my “The Wildebeest Speaks” series) about one of those seven documents.
If you’re not already following Bredemarket on LinkedIn (why not?), be sure to read “A Deeper Dive Into Positioning,” and the complexities that occur when you have to position and message for multiple products, personas, industries, use cases, and geographies.
This afternoon I received an email and a LinkedIn InMail from “Alice Ives,” purportedly with Maharah according to her profile. She wanted to tell me about an opportunity.
The email.
“Your broad and rich skillset will be of great benefit to our company’s development. The employer is seeking a remote consultant. We look forward to discussing further cooperation opportunities with you. Hope to hear from you soon.”
The InMail after “Alice’s” profile disappeared.
But when I asked for her Maharah email address she didn’t respond, and her profile became invisible to me. I don’t know if “Alice” deleted her profile, if she blocked me, or if LinkedIn removed her.
Know Your Customer in the real world
Of course in the real world outside of social media, Know Your Customer procedures can be rigorous, encompassing government-issued identity documents, biometrics and liveness detection, information from public and private databases worldwide, and even geolocation.
But from what I recall before Alice’s profile disappeared, her claimed geolocation was “United States.” Just one possible indicator of fakery.
Bredemarket, the curious wildebeest, wanted to learn more about LinkedIn Audio Events. So I hosted my own. Based upon my now-extensive experience in this medium, I can share my five secrets to hosting a successful LinkedIn Audio Event.
Don’t start early
Um…I failed to do this. The event was supposed to start at 8:00 am Pacific Daylight Time, and I started at 7:58.
Meticulously plan
I didn’t do this either. I scheduled the event at 7:41, 19 minutes before it was supposed to start, and only 17 minutes before it actually started.
Use the best audio equipment for stellar sound
Um…this was on my phone, with no headset.
Host from a quiet place with no distractions
I definitely failed here. I started the event outside the (former) Yangtze Reataurant on very busy Euclid Avenue in Ontario, California. If anyone had joined the last-minute event, they would have heard all sorts of traffic noises.
Have a purpose for the event
This is the only thing I did right. My purpose? To learn the mechanics behind LinkedIn Audio Events. I didn’t learn everything—since I was the only attendee, I couldn’t channel my inner Anna Morgan and invite another speaker to the stage. But I figured out some of the mechanics.
Lessons learned
(Personal preference: I don’t refer to this as a “post mortem.” No one died.)
In addition to the lessons implied above (plan, ensure a superior audio experience, etc.), I learned that you will never get to listen to this morning’s event. LinkedIn doesn’t post recordings of the event after the fact. So I can lie and say that I shared the most scintillating details, even though I didn’t.
But I achieved my purpose, and maybe I will host a real audio event some day.
I did some more experimentation this morning, but my other experiments were live video tests on Facebook, on the Bredemarket page (not the groups; another lesson learned).
You’ve probably noticed that I’ve created a lot of Bredemarket videos lately.
My longer ones last a minute. That’s the length of a video I haven’t shared in the Bredemarket blog (it’s on Instagram) summarizing my client work over the last four years. My early July identity and Inland Empire reels are almost a minute long.
Researchers in Canada surveyed 2,000 participants and studied the brain activity of 112 others using electroencephalograms (EEGs). Microsoft found that since the year 2000 (or about when the mobile revolution began) the average attention span dropped from 12 seconds to eight seconds.
As many noted, a goldfish’s attention span is 9 seconds.
Some argue that the 8 second attention span is not universal and varies according to the task. For example, a 21 minute attention span has been recorded for drivers. If drivers had an 8 second attention span, we would probably all be dead by now.
But watching a video is not a life-or-death situation. Viewers will happily jump away if there’s no reason to watch.
So I have my challenge.
Ironically, I learned about the 8 second rule while watching a LinkedIn Learning course about the 3 minute rule. I haven’t finished the course yet, so I haven’t yet learned how to string someone along for 22.5 8-second segments.
Knell Computer announced Friday that it is eliminating wi-fi capabilities from its business computer product lines.
“At Knell Computer, we strongly believe that the best work occurs in a traditional office environment,” according to Gabriel Knell, CEO. “Since modern offices are fully equipped with Ethernet cabling, wi-fi is an unnecessary expense. Removal of wi-fi allows us to sell Knell Computers at a lower price point than our competitors, providing cost savings to our customers.”
Knell will promote this innovation with an ad campaign in major city downtown business districts, where it will attract the attention of real workers.
Gabriel Knell: “If you’re an amateur who performs so-called ‘work’ at home in your shorts, rather than from a true cubicle office environment, feel free to buy wi-fi computers from our competitors. We are embarrassed to see the Knell logo in a coffee shop—or in a converted bedroom.”
In a related announcement, Knell will incorporate technology that “red flags” the use of any Knell computer in a residential zone.
Generated by Google Gemini.
For those of you who don’t know much about Knell Computer, LinkedIn’s helpful AI feature provided contextual detail, including answers to critical questions:
“What is Knell Computer known for?”
“How will removing wi-fi impact office environments?”
“What is the significance of the technology preventing residential use?”
All of these answers, sourced from information found in LinkedIn and on the Internet, were undoubtedly helpful.
But LinkedIn AI appears to have missed one teeny tiny thing.
Since I’m not engaged in full-time product marketing (although I perform some product marketing activities for my Bredemarket clients), I sometimes spend my time writing other things.
Like fake press releases for fake products from fake companies.
Who is the real Knell Computer?
But I think that most of you figured out that Knell Computer and its head Gabriel Knell are based upon Dell Computer and its head Michael Dell.
(Note the “angelic” naming here. And no, I’m not naming anything after Lucifer.)
Dell’s two classes of workers
And most of you know why Dell Computer was suddenly in the news in May, and actually a little before that, as this Forbes article indicates.
Dell’s new remote-work policy will categorize its workers into two main groups: remote and hybrid.
Hybrid workers must agree to come into an “approved” office at least 39 days each quarter. This is roughly the equivalent of three days per week. Remote workers do not have to come into an approved office at all. However, remote workers aren’t eligible for promotion or to change jobs within the company.
According to the Register, Dell confirmed the 39 days/quarter requirement, and explained why it believed it was important.
In a statement, a Dell spokesperson told The Register, “We shared with team members our updated hybrid work policy. Team members in hybrid roles will be onsite at a Dell Technologies office at least 39 days per quarter (on average three days a week). In today’s global technology revolution, we believe in-person connections paired with a flexible approach are critical to drive innovation and value differentiation.”
Starting next Monday, May 13, the enterprise hardware slinger plans to make weekly site visit data from its badge tracking available to employees through the corporation’s human capital management software…
Let me just pause right there. Any time that you read something about “human capital management,” your antennae should go up.
Blue flags are good, red flags are bad
But let’s get back to how Dell is managing its carbon-based capital.
…and to give them color-coded ratings that summarize their status. Those ratings are:
Bredemarket’s fake press release…and you’ll never believe what happened next!
So that was the situation as of June 1 when Knell Computer issued its press release, complete with “red flag” capability.
I’m forced to confess that Knell Computer’s product marketing efforts didn’t really make an impact. (I KNEW I should have included the press release in the Bredemarket blog. Better late than never.)
But Dell Computer’s efforts truly impacted its employees…but not in the way that Dell Computer wanted.
A few weeks after Knell Computer’s product marketing effort, stories began to emerge about what was happening at the real Dell. Here’s part of what Ars Technica said on June 20:
Dell announced a new return-to-office initiative earlier this year. In the new plan, workers had to classify themselves as remote or hybrid.
Those who classified themselves as hybrid are subject to a tracking system….
Alternatively, by classifying themselves as remote, workers agree they can no longer be promoted or hired into new roles within the company.
Business Insider claims it has seen internal Dell tracking data that reveals nearly 50 percent of the workforce opted to accept the consequences of staying remote, undermining Dell’s plan to restore its in-office culture.
But haven’t they killed their chances for promotion or lateral moves?
“But wait!” you’re saying. “So many people are willing to forgo promotion at Dell, or even to apply to new positions at Dell?”
Yes. Because here’s a dirty little secret:
Dell employees can leave Dell and work for other companies.
Granted many other companies aren’t remote-friendly either (believe me, I know), but those that are have an opportunity to scoop up Dell’s best and brightest.
Does Dell dissatisfaction provide an opportunity for me?
And as the Dell workers leave, this provides an opportunity for yours truly. After all, I’d be happy to report to Dell’s office in Ontario, California. So I went to see what opportunities I’d have.
When your company attends events, you’ll want to maximize your event return on investment (ROI) by creating marketing content that you publish before, during, and after the event.
The two things (first, second) you need to do NOW, well before your event.
And I’ll spill a couple of secrets along the way.
The first secret (about events)
I’m going to share two secrets in this post. OK, maybe they’re not that secret, but you’d think they ARE secrets because no one acknowledges them.
The first one has to do with event attendance. You personally might be awed and amazed when you’re in the middle of an event and surrounded by hundreds, or thousands, or tens of thousands of people. All of whom are admiring your exhibit booth or listening to your CEO speak.
Technically not a CEO (Larry Ellison’s official title is Chief Technology Officer, and the CEO is Safra Catz), but you get the idea. By Oracle PR Hartmann Studios – CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=47277811.
But guess what?
Many, many more people are NOT at the event.
They can’t see your exhibit booth, and can’t hear your speaker. They’re on the outside, TRYING to look in.
And all the money you spent on booth space and travel and light-up pens does NOTHING for the people who aren’t there…
Unless you bring the event to them. Your online content can bring the event to people who were never there.
But you need to plan, create, and approve your content before, during, and after the event. Here’s how you do that.
Three keys to creating event-related content
Yes, you can just show up at an event, take some pictures, and call it a day. But if you want to maximize your event return on investment, you’ll be a bit more deliberate in executive your event content. Ideally you should be:
Before the event begins, you need to plan your content. While you can certainly create some content on a whim as opportunity strikes, you need to have a basic idea of what content you plan to create.
Before the event. Why should your prospects and customers care about the event? How will you get prospects and customers to attend the event? What will attendees and non-attendees learn from the event?
During the event. What event activities require content generation? Who will cover them? How will you share the content?
Some dude creating Morphoway-related content for Biometric Update at the (then) ConnectID Expo in 2015.
After the event. What lessons were learned? How will your prospects and customers benefit from the topics covered at the event? Why should your prospects buy the product you showcased at the event?
Creating your event content
Once you have planned what you want to do, you need to do it. Before, during, and after the event, you may want to create the following types of content:
Blog posts. These can announce your attendance at the event before it happens, significant goings-on at the event (such as your CEO’s keynote speech or the evening party launching your new product), or lessons learned from the event (what your CEO’s speech or your new product means for your prospects and clients). Blog posts can be created relatively quickly (though not as quick as some social media posts), and definitely benefit your bottom line.
Social media. Social media such as Facebook, Instagram, and LinkedIn can also be used before, during, and after the event. Social media excels at capturing the atmosphere of the event, as well as significant activities. When done right, it lets people experience the event who were never there.
E-mails. Don’t forget about e-mails before, during, and after the event. I forgot about e-mails once and paid the price. I attended an event but neglected to tell my e-mail subscribers that I was going to be there. When I got to the event, I realized that hardly any of the attendees understood the product I was offering, and were not the people who were hungry for my product. If I had stocked the event with people from my e-mail list, the event would have been more productive for me.
Data sheets. Are you announcing a new product at an event? Have the data sheet ready.
Demonstration scripts. Are you demonstrating a new or existing product at the event? Script out your demonstration so that your demonstrators start with the same content and make the points YOU want them to make.
Case studies and white papers. While these usually come into play after the event, you may want to release an appropriate case study or white paper before or during the event, tied to the event topic. Are you introducing a new product at an industry conference? Time your product-related white paper for release during the conference. And promote the white paper with blog posts, social media, and e-mails.
Other types of content. There are many other types of content that you can release before, during, or after an event. Here’s a list of them.
Approving your event content
Make sure that your content approval process is geared for the fast-paced nature of events. I can’t share details, but:
If your content approval process requires 24 hours, then you can kiss on-site event coverage goodbye. What’s the point in covering your CEO’s Monday 10:00 keynote speech if the content doesn’t appear until 11:00…on Tuesday?
If your content approval process doesn’t have a timeline, then you can kiss ALL event coverage goodbye. There have been several times when I’ve written blog posts announcing my company’s attendance at an event…and the blog posts weren’t approved until AFTER the event was already over. I salvaged the blog posts via massive rewrites.
So how are you going to generate all this content? This brings us to my proposed solution…and the second secret.
The rest of this post talks about one of Bredemarket’s services, the Bredemarket 2800 Medium Writing Service. For those who haven’t heard about it, it’s a service where I provide between 2,800 and 3,200 words of written text.
“But John,” you’re asking. “How is a single block of 3,200 words of text going to help me with my event marketing?”
Time to reveal the second secret…
You can break up those 3,200 words any way you like.
For example, let’s say that you’re planning on attending an event. You could break the text up as follows:
One 500-word blog post annnouncing your attendance at the event.
Three 100-word social media posts before the event.
One 500-word blog post as the event begins.
One 300-word product data sheet prepared before the event and released on the second day of the event.
One 500-word blog post announcing the new product.
Three 100-word social media posts tied to the new product announcement.
One 500-word post-event blog post with lessons learned.
Three 100-word social media posts after the event.
For $2,000 (as of June 2024), you can benefit from written text for complete event coverage, arranged in any way you need.
So how can you and your company receive these benefits?
Read about the Bredemarket 2800 Medium Writing Service
First, read the data sheet for the Bredemarket 2800 Medium Writing Service so you understand the offer and process.
Second, contact Bredemarket to get the content process started well BEFORE your event. Book a meeting with me at calendly.com/bredemarket. Be sure to fill out the information form so I can best help you.
Bredemarket 