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Revolutionary Changes in the Generative AI Pricing Model Coming Tomorrow: How Will They Affect the Output?

It’s Saturday morning in California, and I’m a little bleary-eyed after a trip to Mexico City in connection with my day job. I was going to sleep in this morning, but I ended up reading a Forbes article that Mitch Wagner shared. Then I thought about it. Now I’m thinking about it some more.

Generated by Craiyon from the prompt “A powerful robot standing next to a weak robot, in which the two robots represent high quality generative AI vs. low quality generative AI”

What the Forbes article said

The article in question is ‘I’ve Never Hired A Writer Better Than ChatGPT’: How AI Is Upending The Freelance World. The credited author is Rashi Shrivastava, and it’s obvious that the article wasn’t written by a bot.

Shrivastava obtained the quote in the article’s title from Melissa Shea of Fashion Mingle, who has used (and still uses) freelancers to write marketing copy and perform other tasks.

Why did Shea say what she said?

At $0 an hour, the chatbot can crank out more content much faster than freelancers and has replaced three content writers (Shea) would have otherwise hired through freelancing platform Upwork.

From https://www.forbes.com/sites/rashishrivastava/2023/04/20/ive-never-hired-a-writer-better-than-chatgpt-how-ai-is-upending-the-freelance-world/?sh=1d556b7262be

Shrivastava then goes on to say that this affects the Upwork, Fiverr, and related platforms in two significant ways:

  • People like Shea are less likely to go to Upwork and Fiverr to seek people for non-specialized tasks. After all, even the cheapest content creators from the most impoverished developing nations cost more than today’s free generative AI tools.
  • People seeking jobs on the platforms are trying to get an edge by using…you guessed it, AI.

In early April, business consultant Sean O’Dowd uploaded two job postings on Upwork and within 24 hours he received close to 300 applications from freelancers explaining why they should be hired. Of the 300 proposals, he suspects more than 200 were done by ChatGPT, he says. 

Obviously O’Dowd isn’t going to pay for something he can get for free, and others who hire freelancers caution in advance that they won’t pay for work in which the freelancer uses AI.

(I assume in this instance “use” means “generate the majority of the content automatically.” Shrivastava mentions a graphic designer from Nigeria “who uses ChatGPT to help him ideate,” and I’ve used the same technique myself. For this post, I asked a generative AI tool to describe the benefits of case studies for Inland Empire businesses. I threw out everything that the tool wrote except for five short bullets. Which I then changed to six short bullets.)

What the Forbes article didn’t say

Rashi Shrivastava was examining the relationship between generative AI and freelancing TODAY. That in itself is a handful to analyze, but there’s an entirely different question to address.

I addressed this other question in a Bredemarket LinkedIn post earlier this morning providing my thoughts on Wagner’s share of Shrivastava’s article. Now I’m going to be lazy: not by using generative AI to write the following paragraphs, but to simply reprint what I already said on LinkedIn. (I guess I could use generative AI to rewrite the post using different words, but…well, we’ll get to that.)

There are so many things to unpack here, but I will confine myself to one (for now):

What happens when (not if) the better generative AI tools are no longer free? What happens if the better tools cost MORE than a beginning writer in a developing country? Or the worst (best?) case scenario: what happens if the highest quality tools cost more than an experienced writer in a developed country?

As time passes, we will see significant differences in these tools.

Some will crank out basic work with outdated data; these will be “good enough” and will be cheap and may even continue to be free.

Other tools will be constantly be retrained and provide proper attribution of training data. Because of significant investments in R&D, the better tools will provide higher quality work – maybe even better than Mitch Wagner’s work (or my own). Perhaps you may even need to “program” them – an order of magnitude more complex than proper prompt phrasing.

At that point, someone requiring high quality content may decide that it’s cheaper to let a human do it.

What generative AI says

So that was what I’ve written about a future in which the quality and cost of generative AI tools will vary dramatically. But what would generative AI write about its own future? Since the service is still free, I thought I should ask.

In the past I posed a question to generative AI asking if it was after my job. If I recall correctly, I posed the question to Google Bard, and it diplomatically answered that humans can never be replaced. (But what was the source of its information? Google executives who want to minimize the chances that Congress will clamp down on generative AI use?)

In this case, I’m turning to ChatGPT. My prompt was “What happens to the economics and usage of generative AI when the higher quality services are no longer free?” The remainder of this section is ChatGPT’s response.

If higher quality generative AI services are no longer free, it is likely that the economics and usage of such services will be affected in several ways:

  1. Reduced usage: Some users may be deterred from using the service if it is no longer free. They may look for alternative solutions or reduce their usage of generative AI altogether.
  2. Increased cost: Users who continue to use the service may have to pay for it. This could increase the cost of using generative AI, which may limit its adoption.
  3. Competition: If one provider starts charging for generative AI services, it may create opportunities for other providers to offer similar services at a lower cost or with better features. This could increase competition in the market and ultimately benefit consumers.
  4. Quality: If providers start charging for their services, they may have more resources to invest in improving the quality of their generative AI. This could lead to better results and more satisfied users.

In summary, the economics and usage of generative AI may be affected if higher quality services are no longer free. However, the impact will depend on the pricing strategies of providers and the behavior of users in response to the change.

Postscript: a little more about Mitch Wagner

Why did Mitch Wagner share the Forbes article in the first place?

Because generative AI affects him. Or maybe it doesn’t.

Read his LinkedIn biography (as of today; writers sometimes like to edit themselves) and judge for yourself if generative AI threatens someone with his broad experience.

I’m a marketing writer and tech journalist, with more than 25 years of experience telling stories about companies using technology to deliver business value.

I’m expert at interviewing, researching, writing and editing articles and newsletters for audiences at all levels of technology understanding on daily, weekly, and monthly deadlines. I’ve worked solo, led a small full-time team, and large teams of freelance contributors. I’m skilled in hosting podcasts, webinars, and video.

Previously, I worked at Oracle, part of a team of writers, editors, and designers telling stories about how the company and its customers are innovating and inspiring.

Prior to Oracle, I was an executive editor and writer at top tech journalism publications, covering the early days of the Internet, social media, and wireless communications.

View my portfolio of writing samples here: https://authory.com/mitchwagner

Another postscript, this one on the post’s title

I did not write the title to this post.

I went through several titles, settling on “Tomorrow’s Generative AI Landscape Will Differ From Today’s.”

I then fed the following prompt to ChatGPT: “Rewrite the title “Tomorrow’s Generative AI Landscape Will Differ From Today’s” to optimize clicks”

ChatGPT returned this: “Revolutionary Changes in the Generative AI Landscape Coming Tomorrow – Don’t Miss Out!”

Unfortunately, ChatGPT had no way of knowing that BuzzFeed shut down this week. I was busy in Mexico City and missed the news, but luckily for me Mitch Wagner shared that news item also.

Even though Buzzfeed’s issues were in its business model and not its headline style (if you’re unfamiliar with the Buzzfeed headline style, read “7 Insanely Clickable Buzzfeed Headlines and What You Can Learn From Them“), I thought I should tone things down just a bit.

After some tweaks, I ended up with “Revolutionary Changes in the Generative AI Pricing Model Coming Tomorrow: How Will They Affect the Output?”

Although I kept the word “revolutionary” (even though it’s not sage-like). Because reasons. (Hint: my day job’s archetype is NOT Sage.)

Four Mini-Case Studies for One Inland Empire Business—My Own

I guess I can be persuasive. I just persuaded myself to do something.

On Saturday, I wrote the post “Six Benefits for Inland Empire Businesses from Case Studies.“

Then I asked myself, why not write a case study for my own Inland Empire business, Bredemarket?

If I could demonstrate that Bredemarket benefited a firm via a case study, that could help Bredemarket get business from other firms. I said so myself:

A well-crafted case study can be the first step in convincing a potential customer to become a paying customer.

From https://bredemarket.com/2023/04/15/six-benefits-for-inland-empire-businesses-from-case-studies/

Achieving 400% of My Goal

But once I started writing the document, I decided that one case study wasn’t enough.

So I wrote four mini-case studies in the same document, briefly describing how I helped four Bredemarket clients create different types of content so that they could win more business.

  • I helped one client to quickly generate consistent proposals. One of the client’s salespeople even provided me with a testimonial. (You may have seen it before.)
  • I helped another client share persuasive case studies. The client kept on coming back to me for more case studies—a dozen in all—and other work.
  • I helped a third client position via blogs and a white paper.
  • Finally, I helped position a sole proprietor.

After the four mini-case studies, I briefly described how Bredemarket works with clients. (Sleep is involved.)

By Ilya Repin – Tretyakov Gallery, Moscow, Public Domain, https://commons.wikimedia.org/w/index.php?curid=60387757

I didn’t get into my six questions, since I already wrote an e-book on that topic, but I did provide an overview of the initial meeting, the content iteration process, and my work for hire policy (which explains why I didn’t name the four clients listed above).

So would you like to read my four mini-case studies?

Here is my latest e-book, “How Bredemarket Can Help You Win Business.”

How Bredemarket Can Help You Win Business (April 16, 2023)Download

And if I can help you win business, let me know. I have Saturday morning office hours.

Six Benefits for Inland Empire Businesses from Case Studies

Blog posts aren’t the only way that Inland Empire businesses can market themselves. Case studies are a somewhat different format, but case studies offer six benefits to Inland Empire businesses.

The six benefits

Here are six benefits that you can realize from case studies.

Case studies build credibility for Inland Empire businesses

You can claim that you do things from here to Rialto, but you’re claims may not be credible if you don’t have independent confirmation.

By Unknown author – http://www.nasa.gov/centers/ames/images/content/76422main_A-42526-79F.jpg, Public Domain, https://commons.wikimedia.org/w/index.php?curid=3722376

Independent confirmation adds credibility.

Which is why I like to quote this testimonial that Bredemarket received from a client.

“I just wanted to truly say thank you for putting these templates together. I worked on this…last week and it was extremely simple to use and I thought really provided a professional advantage and tool to give the customer….TRULY THANK YOU!”

Although the testimonial writer wasn’t from Inland Empire business, Bredemarket can provide the same services for local firms. And I hope you are just as happy with the result.

Case studies build trust for Inland Empire businesses

With credibility comes trust. When potential customers read your case studies and find out what you’ve done for others, they’re more inclined to trust that you can provide similar benefits to them.

Case studies increase awareness for Inland Empire businesses

Traditional sales funnels start with awareness, since people won’t buy a product or service unless they’ve actually heard of it.

By Steve simple – Own work, CC BY 3.0, https://commons.wikimedia.org/w/index.php?curid=7749648

Case studies offer a mechanism to tell a good story about how someone faced a problem, chose your solution, and achieved wonderful results. Regardless of the specifics of your case study outline, it probably includes a problem, a solution, and results somewhere in there.

And entertaining stories can be told again and again as you share your case studies on social media…and others share your case studies on social media.

Case studies highlight the expertise of Inland Empire businesses

As potential clients learn about you, they also learn about your expertise, or what you can do. For example, people who need proposal templates and who read the testimonial above learn that Bredemarket can create proposal templates. And when they read a case study about your product or service, they learn about your expertise in your particular area.

Case studies increase the online visibility of Inland Empire businesses

Credibility, trust, awareness, expertise.

So what?

The “so what” here is that in the same way that your friends can refer people to your business, your case studies can refer people also.

As your case studies highlight your credibility and trust, provide awareness, and demonstrate your expertise, your products and services (as documented in the case studies) become known to search engines, especially if you’re resharing via social media. And as the search engines record your case study content, you gain a “secret salesperson.” I wrote about this a couple of years ago, quoting Rhonda Salvestrini:

Content for your business is one of the best ways to drive organic traffic. It’s your secret salesperson because it’s out there working for you 24/7. And it’s evergreen, so not only is it working…day in and day out…it’s available years down the road.

Rhonda Salvestrini

To prove the point that online content provides long-term benefits, I just conducted an incognito Google search for the words rhonda salvestrini secret salesperson.

  • Salvestrini’s own LinkedIn page was only the second result.
  • The first result was my 2020 blog post.
  • The third result wasn’t from Salvestrini either. It was a Facebook page for an old personal blog of mine that happened to reference those four words.
From https://www.google.com/search?q=rhonda+salvestrini+secret+salesperson

If you were searching for Salvestrini’s website and ended up at my blog post, I should clarify that I didn’t intentionally hijack Salvestrini’s traffic to draw it to my content. By happy accident, I just happened to use the magic words that drew searchers to my post. But if you’re interested in Salvestrini’s services, go to her website RhondaSalvestrini.com.

Now imagine the power if a potential customer is searching for their preferred terms and finds your case study.

And your secret salesperson isn’t secret any more. (Sorry Freddy.)

From https://www.youtube.com/watch?v=JwNVfFwAJdY

Case studies increase revenue for Inland Empire businesses

Credibility, trust, awareness, expertise, online visibility.

So what?

How about the bottom line? That’s important.

Bredemarket doesn’t do business in Sweden, but if it did, I’d want to get a lot of kroner. By Foto: Jonn Leffmann, CC BY 3.0, https://commons.wikimedia.org/w/index.php?curid=81842350

A well-crafted case study can be the first step in convincing a potential customer to become a paying customer.

So how do you create the case study?

Glad you asked. (Well, you sort of asked. Actually I asked. But you get the point.)

Well, you can just start writing, or get someone to start writing, and call the end result a case study.

But you need to create the right content.

And Bredemarket has a way to work with you to create the right content. To find out how to start a case study writing project or any writing project, click below.

Or just go straight to https://bredemarket.com/iehow/

Inbound Marketing for Tech

As a business owner or marketer, you are always looking for ways to increase visibility and attract new customers. In today’s digital age, inbound marketing has become an increasingly popular strategy for achieving these goals. Inbound marketing is all about creating content that is tailored to the needs and interests of your target audience, and using that content to attract potential customers to your website.

At its core, inbound marketing is about helping clients make money. By creating content that is specifically designed to appeal to your target audience, you can increase your visibility and attract more potential customers to your business. This is why inbound marketing has become such an important part of the marketing mix for many businesses today.

One of the key components of inbound marketing is blogging. Writing blog posts that are specifically designed to attract potential customers is an incredibly effective way to increase your visibility and attract new business. By writing blog posts that address the needs and interests of your target audience, you can create content that is both informative and engaging, which can help to establish your business as a thought leader in your industry.

The goal of inbound marketing is to increase your visibility and attract more potential customers to your business. By creating content that is tailored to the needs and interests of your target audience, you can increase your chances of being found by potential customers who are actively searching for the products or services that you offer. This can help to increase your website traffic, generate more leads, and ultimately increase your revenue.

One of the key benefits of inbound marketing is that it is customer-focused. By creating content that is specifically designed to address the needs and interests of your target audience, you can establish a strong connection with potential customers, which can help to build trust and establish your business as a trusted partner in their success.

If you are a technology firm in the Inland Empire, inbound marketing can be an incredibly effective way to increase your visibility and attract new business. By working with a team of inbound marketing experts, you can create a comprehensive inbound marketing strategy that is specifically designed to address the unique needs and interests of your target audience. This can help to establish your business as a thought leader in your industry, increase your website traffic, generate more leads, and ultimately increase your revenue.

In conclusion, inbound marketing is a powerful strategy for helping clients make money. By creating content that is specifically designed to appeal to your target audience, you can increase your visibility and attract more potential customers to your business. If you are a technology firm in the Inland Empire, inbound marketing can be an incredibly effective way to increase your visibility and attract new business. By working with a team of inbound marketing experts, you can create a comprehensive inbound marketing strategy that is tailored to the unique needs and interests of your target audience.

(More information)

By Kraftwerk – https://www.discogs.com/Kraftwerk-The-Robots/release/13122624, Fair use, https://en.wikipedia.org/w/index.php?curid=65886235

Am I about to put myself out of business?

If you’ve read the Bredemarket blog over the last few months, you know that I’ve talked about several topics ad nauseum:

  • Attracting business to your firm via content marketing.
  • Six questions to ask before launching a writing project.
  • Maintaining a customer focus in your written content.

When I meet with a client, I ask my six questions (actually more) and then create marketing content with a customer focus…for a fee.

By Kraftwerk – https://www.discogs.com/Kraftwerk-The-Robots/release/13122624, Fair use, https://en.wikipedia.org/w/index.php?curid=65886235

But now some alternative, no-cost methods for content creation are available. But are they any good? Let’s test one of them.

Feeding the six questions to ChatGPT as a prompt

If any of you have used generative artificial intelligence, you know that you feed a “prompt” to your generative AI engine of choice, and the engine then returns a result.

Here’s a prompt that I recently fed to OpenAI’s ChatGPT:

Write a blog post based on these six inputs: (1) Why: help clients make money (2) How: offer inbound marketing services to clients (3) What: write client blog post to attract business (4) Goal: increase client visibility (5) Benefits: increase business via customer focus (6) Target audience: Inland Empire technology firms

I’ve reproduced the response verbatim in the following post, including the title that ChatGPT supplied. I could probably play around with the prompt and get a response that is more on target; the prompt that I fed to ChatGPT ended up with a huge emphasis on inbound marketing.

What do you think? Is generative AI “good enough” to put Bredemarket and other content marketers out of business? Or do experienced and talented human writers provide enough added value so that their content stands out from the crowd? Personally, I think I could have written something much better…but I could be wrong.

If nothing else, I wrote my post (and this one) in less than 15 minutes, versus the 2+ hours I spend on my previous post and the underlying web page. So if I’m primarily interested in churning out quantity rather than quality, ChatGPT is my friend. And if my post receives incredible traction, ChatGPT is really my friend.

By the way, I’ve done this before, but this time I’m posting the generative AI post with no modifications.

Marketing Ontario, California businesses through blog posts

I just added a page to the Bredemarket website entitled “Blog posts for your Ontario, California business.”

Now that’s Ontario California, not Ontario Canada.

From https://cboardinggroup.com/10-funny-things-about-ontario-airport/.

Let me quote a little bit from the page I just created.

For example, let’s say that an Ontario, California content marketing expert wants to target businesses who need blog post writing services. This expert will then create a web page, and possibly a companion blog post, to attract those businesses.

From https://bredemarket.com/iew-ontario-blog/

You’re now reading the “companion blog post.”

Why did I write the companion blog post?

If I’m going to talk about blogging, I need a blog post to go with it, right?

The other purpose of this blog post is to direct you to the web page. I don’t want to repeat the exact same copy from the web page on the blog post, or the search engines will not like me. And you may not like me either.

If you’re an Ontario, California business who is looking for an effective method to promote your firm, and a description of how to move forward, go to the Bredemarket web page “Blog posts for your Ontario, California business.”

Why should I read the web page?

Needless to say, you only need to read the web page if you’re an Ontario, California business. Well, I guess Fontana businesses can read it also; just ignore the video with Mayor Leon and substitute a video with Mayor Warrent instead.

The web page addresses the following topics, among others:

  • Why do you want to use content marketing to promote your Ontario business? (The web page also addresses inbound marketing.)
  • Why do you want to use blog posts to promote your Ontario business?
  • How can an Ontario business create a blog post?
  • How can an Ontario business find a blog post writer?
  • What should you do next?

If you’re asking yourself these questions, go here to find the answers.

And what about social media?

Perhaps you’re reading this blog post because you learned about it on social media.

The web page includes a paragraph on promoting blog posts via social media, if that interests you.

By Jason Howie – https://www.flickr.com/photos/jasonahowie/8583949219, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=57309554

Yes, that’s an old picture. Although some websites still reference Google+ today.

Technology firms and qualitative benefits

If you are a technology business who is communicating the benefits of your products or services, don’t assume that these benefits have to be quantified. Qualitative benefits can work just as well.

CC BY-SA 2.5, https://commons.wikimedia.org/w/index.php?curid=308760

But what are benefits?

As Kayla Carmichael has noted, features answer the “what” question, while benefits answer the “why” question.

From https://blog.hubspot.com/customers/3-takeaways-from-start-with-why

She notes that a company’s clients don’t care if your vacuum cleaner has a washable lifetime filter. That’s just a feature, or what the product does.

Your clients care about eliminating extra costs, which is the benefit that the washable lifetime filter provides, and why the client should care.

How do you discover benefits?

Let’s say your boss tells you to write about the washable lifetime filter. Imagine that you’re conversing with one of your clients, and you tell them that your vacuum cleaner has a washable lifetime filter.

Now imagine that your client responds…

…”So what?“

You respond that the client only has to buy one filter, rather than buying a new one every few months.

“So what?”

(Yes, your client may ask the “so what” question several times, like a small child. And you should do the same, to dive down into the true benefits of a particular feature.)

By Mindaugas Danys from Vilnius, Lithuania, Lithuania – scream and shout, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=44907034

To the client’s last “so what” question, you respond that the client will save money!

Now the client is impressed and knows why they should care about your washable lifetime filter.

Quantitative benefits are great

In certain cases, the client may be even more impressed if the benefits can be expressed in numeric form.

For example, let’s say that a disposable vacuum cleaner filter costs $35 and lasts for 6 months. I have no idea whether these numbers are accurate; my last name isn’t Hoover, after all.

By Marion S. Trikosko – This image is available from the United States Library of Congress’s Prints and Photographs divisionunder the digital ID ppmsc.03262.This tag does not indicate the copyright status of the attached work. A normal copyright tag is still required. See Commons:Licensing for more information., Public Domain, https://commons.wikimedia.org/w/index.php?curid=64381
By Library of Congress – http://teachpol.tcnj.edu/amer_pol_hist/thumbnail339.html, Public Domain, https://commons.wikimedia.org/w/index.php?curid=71911329

Whoops, not those Hoovers. I couldn’t find a picture of William Henry “Boss” Hoover or son Herbert William Hoover Sr.

Back to my guesses about disposable vacuum cleaner filters. If my numbers are correct, you can tell your client that your washable lifetime filter can save the client $700 over a ten-year period. Depending on your price points, the savings may be more than the cost of the vacuum cleaner itself. (Again, I’m not Hoover, so don’t quote me.)

With a couple of fancy leaps of logic, you could then say to the client:

“Would you like to MAKE money by buying this vacuum cleaner?”

Hey, whatever works. I’m a marketer, not a salesperson.

But qualitative benefits can be just as great

You can’t always quantify benefits, because to quantify benefits you need data, and you may not have the data close at hand. The data may not even exist.

This won’t stop your marketing efforts, though, since qualitative benefits can be just as powerful as quantative ones.

I’m going to take the marketer’s easy way out and just cite something that Apple did. I’ll admit that Apple sometimes has some pretty stupid statements (“It’s black!“).

But sometimes the company grabs people’s attention with its messaging.

Take this July 2022 article, “How Apple is empowering people with their health information.”

You probably already saw the words “empowering people” in the title. Sure, people like health information…but they really like power.

By Andreas Bohnenstengel, CC BY-SA 3.0 de, https://commons.wikimedia.org/w/index.php?curid=61536009

There are more examples within the article:

  • Referring to an underlying report, the article states that “The first section describes Apple’s focus on personal health and fitness features on Apple Watch and iPhone that offer actionable, science-based insights.” So what? It turns out these actionable, science-based insights “help protect users’ health and safety.”
  • Apple’s chief operating officer, Jeff Williams, is quoted as saying “We believe passionately that technology can play a role in improving health outcomes.” Nice, but Williams subsequently returns to the power theme: “…they’re no longer passengers on their own health journey. Instead, we want people to be firmly in the driver’s seat.”

Of course, this isn’t the first time that Apple has referred to empowering the individual. The company has done this for decades. Remember (then) Apple Computer’s slogan, “The Power to Be Your Best”? If you missed that particular slogan, here’s a commercial.

From https://www.youtube.com/watch?v=s5S9VvMMxhU

There’s not one statistic in that commercial. It doesn’t say that the Macintosh computer would equip you to jump 5% higher, or sing on key 99.9% of the time. And Apple Computer didn’t claim that the Macintosh would equip you to draw bridge images 35.2% faster.

But the viewer could see that a Macintosh computer, with its graphical user interface, its support of then-new graphic programs, and (not shown in the ad) the ability to distribute the output of these graphic programs via laser printers, gave Macintosh users the power to…well, the power to be their best.

And some potential computer buyers perceived that this power provided infinite value.

As you work out your benefit statements, don’t give up if the benefits cannot be quantified. As long as the benefits resonate with the customer, qualitative benefits are just fine.

What are your benefits?

Before you draft your marketing material, or ask someone to draft it for you, you need to decide what your benefits are.

I’ve written a book about benefits, and five other things that you need to settle before creating marketing content.

Click on the image below, find the e-book at the bottom of the page, and skip to page 11 to read about benefits.

Feel free to read the rest of the book also.

See https://bredemarket.com/techhow/

What Technologists Should Do Before Commissioning Thought Leadership Pieces

“Thought leadership” is the rage in all sorts of enterprises, including technology companies.

By CrisNYCa – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=94532194

But should you hop on the bandwagon? And if you do, how should you proceed?

Why technology thought leadership is important

Should you hop on the thought leadership bandwagon? I suggest that you should.

Why? Michael Brenner’s “The Smart CIO’s Guide to Thought Leadership in Tech” explains.

Tech is the fastest-changing industry in the world. New innovations, tools, and capabilities are continuously reshaping the way every company does business….

Companies of all types, then, turn to tech thought leadership to understand emerging trends and potential disruptions.

For CIOs and other tech thought leaders, this presents a huge opportunity. Establishing yourself as a tech thought leader gives you a wide audience and a platform for increasing your brand’s (and your own) visibility.

From https://marketinginsidergroup.com/content-marketing/thought-leadership-in-tech/

Benefits for your business and yourself? Sounds like a win-win to me. Be sure to read Brenner’s article for more of his thoughts.

Who should write the thought leadership piece?

Ready to be a thought leader? You need to get someone to write the thought leadership piece.

  • You could write it yourself.
  • You could have someone write it for you.
  • You could work with a writer and collaboratively create the piece.

How you work is up to you. Perhaps you have communication experience and know how to convey technical thoughts to non-technical audiences. Or perhaps you dread writing and would love to pass that task to someone else.

Now what?

Once you’ve decided who will write your thought leadership piece, you don’t want to just start typing. You need to prepare.

Whether you’re writing the first draft, or someone else is writing the first draft, you need to specify your needs for the piece.

And ask some questions before you start writing.

Click on the image below to find out what questions you need to ask.

See https://bredemarket.com/techhow/

Bredemarket can’t join the Google Bard waitlist (yet)

I have several Google accounts, and one of them received a notification that the waitlist for Bard is now open.

Since I try to consolidate my AI efforts under the Bredemarket account, I used that account to access the Bard waitlist.

That didn’t work.

This Google Account isn’t supported

Bard does not currently support Google Workspace accounts or when our systems indicate you may be under 18.

In essence, Google wants personal accounts, not accounts from people who use Google to manage their businesses.

There are other restrictions:

For now, Bard is available only in US English in the US and UK.

So I used one of my other Google accounts to join the waitlist.

For Bredemarket purposes, I will continue to explore other AI assistants.

When You Wear a Blindfold, You Cannot See

I know that “when you wear a blindfold you cannot see” is one of those seemingly obvious truths, like “the heat was hot” (the band America) or “water is wet” (a preschool teacher).

You would never intentionally blindfold yourself while driving a car, or while performing any other activity that requires your vision.

By Sergeant Tracee L. Jackson – II Marine Expeditionary Force / United States Marine Corps (Photo ID: 200572693429), Public Domain, https://commons.wikimedia.org/w/index.php?curid=23006576

But when we conduct business, do we unintentionally blindfold ourselves when we don’t focus on our customers’ needs?

The client who lost $100 million

Sometimes we are oblivious of our own actions.

Ali Al-Faraj wrote a LinkedIn post about the importance of cultural awareness. He started the post as follows:

I had a client who lost a $100M investment–

Because of slamming his hand on a table.

From https://www.linkedin.com/posts/alfaraj_i-had-a-client-who-lost-a-100m-investment-activity-7042162614579163137-VyDr/

Al-Faraq’s client was a “hardcore” American salesperson who was presenting to a Middle Eastern investment firm. His hardcore presentation didn’t go well, especially when he started slamming his hand on the table.

To see how the investment firm reacted, see the original post. (Although I guess you already figured out that the client didn’t get the money. Al-Faraq didn’t bury the lede.)

What the client did BEFORE he slammed his hand on the table

But when I read Al-Faraq’s description of the meeting, I realized that his client lost his audience long before the client pounded the table. Al-Faraq’s post includes this key sentence.

He dove into the presentation.

From https://www.linkedin.com/posts/alfaraj_i-had-a-client-who-lost-a-100m-investment-activity-7042162614579163137-VyDr/

Middle Easterners value cultivating relationships. In fact, this source asserts that “[i]nitial meetings are all about relationship building.” Diving into a presentation during the first meeting before your audience knows about you is understandably upsetting.

But this is not limited to business with Middle Easterners.

Diving into a presentation without understanding your audience is a serious mistake in any culture.

The Work Lady does her homework

Many years ago, before Motorola Solutions and Motorola Mobility were formed, there was one Motorola. And one year when I was at Motorola, our Biometric User’s Conference engaged Jan McInnis, The Work Lady, as one of our speakers.

When she spoke at our conference, McInnis did not just dive into her morning presentation unprepared. Before her session, she spent some time with the conference organizers and asked questions about her audience, so that she could understand them better and why this “AFIS” thing was so important to these people.

She didn’t just do that for us. It’s a standard part of her process.

Prior to the event, Jan has a conference call with your conference committee to incorporate specific challenges your group is facing into her keynote!

From https://theworklady.com/

Her homework makes all the difference for her audiences.

Focus on the customer

McInnis, Al-Faraq, and many of you understand that to have success with a customer, you have to understand the customer. As Ali Al-Faraq says: “Knowing your audience is key!”

Don’t intentionally blindfold yourself before approaching your customer.