Why Silas Phelps is an Inconsequential Character in “Huckleberry Finn”

My last post included a fake press release with a fake quote from a fake CEO named Silas Phelps.

Some of you may have recognized the name. I’ll explain who Silas Phelps is, why he’s inconsequential, how his story (well, not HIS story) relates to a piece of music I shared in my last post…and what this all means for marketing writers.

A 19th century novel

For the rest of you, Phelps is a character who first appears in Chapter 31 of “The Adventures of Huckleberry Finn,” set in the antebellum era.

The title character has been traveling with a runaway slave named Jim, who has disappeared. When Huck went to look for him, he learned that Jim had been captured. Here is Huck in his own voice (he is the narrator of the novel):

Pretty soon I went out on the road, trying to think what I better do, and I run across a boy walking, and asked him if he’d seen a strange [REDACTED] dressed so and so, and he says:

“Yes.”

“Whereabouts?” says I.

“Down to Silas Phelps’ place, two mile below here. He’s a runaway [REDACTED], and they’ve got him.

The reader eventually meets Silas Phelps, and his family, and his extended family. But they are relatively minor in the story, as Huck continues “trying to think what I better do.”

Because Huck knows that in the eyes of society, he is a terrible scoundrel.

And at last, when it hit me all of a sudden that here was the plain hand of Providence slapping me in the face and letting me know my wickedness was being watched all the time from up there in heaven, whilst I was stealing a poor old woman’s [REDACTED] that hadn’t ever done me no harm, and now was showing me there’s One that’s always on the lookout, and ain’t a-going to allow no such miserable doings to go only just so fur and no further, I most dropped in my tracks I was so scared. 

Huck knows what he SHOULD do…but he doesn’t. Well, he STARTS to write a letter up north to let Jim’s owner know where he was…but then he looks at the paper.

It was a close place. I took it up, and held it in my hand. I was a-trembling, because I’d got to decide, forever, betwixt two things, and I knowed it. I studied a minute, sort of holding my breath, and then says to myself:

“All right, then, I’ll go to hell”—and tore it up.

And this is the end of the book, but not the end of the story.

  • Clemens still had to wrap up all the loose ends of the story, and introduce some new ones (when Huck Finn finally meets Silas Phelps, he has to adopt the name “Tom Sawyer”), but it’s all inconsequential.
  • I think I can give the ending away after over a century, but it turns out that Jim was already a free man, having been freed in Miss Watson’s will.
  • And Huck was also free, because his tormenting father was dead (something Jim knew all along but kept from Huck at the time). Compared to these revelations, Silas Phelps’ story was truly inconsequential.

Huckleberry Finn’s declaration of what is right is central to the novel. While it was written years after the Civil War had ended, in some sense the Civil War has never ended.

To see another view of this pivotal statement in the novel, read this June 19, 2020 (geddit?) Facebook post by Brad Paisley.

A 21st century electronic song

The idea of a story reaching its climax long before its end stuck with me back when I wrote “For a Meaningful Apocryphal Animation” for the 2017 Ontario Emperor album “Drains to Ocean.”

“Drains to Ocean” album cover. https://ontarioemperor.bandcamp.com/album/drains-to-ocean.

The song, by the way, is about those fake inspirational stories. For example, if someone wrote up the story about the hiring manager who made a bunch of job applicants wait all day and hired the only one who stuck it out. These stories are never attributed to a reliable source, and in most cases they were probably made up. But someone is bound to take the fake story and put it to soothing music and create a video and get a lot of clicks. “For a Meaningful Apocryphal Animation” was meant to go with one of those fake stories, but I haven’t gotten around to writing the story yet.

And there’s also something musically going on.

When I wrote the song, I channeled my inward Samuel Clemens. Because Ontario Emperor is to music what Mark Twain is to literature. (Well, that’s what the marketing flack would say.)

If you examine the piece, it’s four minutes and thirty-five seconds long.

Which is almost two minutes longer than it should be.

By the time you get to the three percussive snaps at about the 2:40 mark, the piece is pretty much done.

Sure, it goes on for nearly two more minutes, and I play around with the melody for a bit, and I include the greatest musical fade in 21st century music (so the marketing flack says), but I’ve said all that I wanted to say.

Well, at least until the next song on the album, “Climbing.”

The 21st century marketing writer

But let’s return to text. Not novels, but marketing text.

When you write marketing text, you have one key point that you want to make.

  • Some marketing “experts” say that you need to make the point in the beginning.
  • Other “experts” say you need to save the point until the end.
  • None of the “experts” say that your key point should be in the middle.

I don’t really care. If you want to make your point in the middle, using the preceding text to lead up to it, and using the following text to dispose of any other stuff, that’s fine with me.

Just make the point.

Tim Conway (Sr.), as repeatedly played during Jim Healy’s old radio show. Sourced from the Jim Healy Tribute Site.

AI Articles in Ten (Not Five) Minutes—But I Can’t Tell You Why

More on the “human vs. AI vs. both” debate on content generation, and another alternative—the Scalenut tool.

The five-minute turnaround

I’ve been concerned about my own obsolescence for over a year now.

I haven’t seen a lot of discussion of one aspect of #generativeai:

Its ability to write something in about a minute.

(OK, maybe five minutes if you try a few prompts,)

Now I consider myself capable of cranking out a draft relatively quickly, but even my fastest work takes a lot longer than five minutes to write.

“Who cares, John? No one is demanding a five minute turnaround.”

Not yet.

Because it was never possible before (unless you had proposal automation software, but even that couldn’t create NEW text).

What happens to us writers when a five-minute turnaround becomes the norm?

The five-minute requirement

I returned to the topic in January, with a comment on the quality of generative AI text.

Never mind that the resulting generative AI content was wordy, crappy, and possibly incorrect. For some people the fact that the content was THERE was good enough.

OK, Writer.com (with a private dataset) claims to do a better job, but much of the publicly-available free generative AI tools are substandard.

Then I noted that sometimes I will HAVE to get that content out without proper reflection. I outlined two measures to do this:

  1. Don’t sleep on the content.
  2. Let full-grown ideas spring out of your head.

But I still prefer to take my time brewing my content. I’ve spent way more than five minutes on this post alone, and I don’t even know how I’m going to end it yet. And I still haven’t selected the critically important image to accompany the post.

Am I a nut for doing things manually?

You’ve gone from idea to 2500+ word articles in 10 minutes.

Now that I’ve set the context, let’s see what Kieran MacRae (quoted above) has to say about Scalenut. But first, let’s see Kieran’s comments about the state of the industry:

Sure, once upon a time, AI writing tools would write about as well as a 4-year-old.

So what does Scalenut do?

With Scalenut, you will reduce your content creation time by 75% and become a content machine. 

The content gets written in your tone of voice, and the only changes I made were adding personal anecdotes and a little Kieran charm.

But…why?

Why is Scalenut better?

Kieran doesn’t say.

And if Scalenut explains WHY its technology is so great, the description is hidden behind an array of features, benefits, and statistics.

Maybe it’s me, but Scalenut could improve its differentiation here, as outlined in my video.

Differentiation, by Bredemarket.

What Scalenut does…and doesn’t do

I should clarify that copyrighting is but one part of Scalenut’s arsenal.

Scalenut is a one-stop-shop AI-powered SEO writing tool that will see you through keyword selection, research, and content production. Plus, you get full access to their copywriting tool, which can create more specific short-form content like product descriptions.

You optimize SEO content by adding NLP keywords, which are the words that Google uses to decide what an article is about.

MacRae cautions that it’s not for “individuals whose writing is their brand,” and Scalenut’s price point means that it’s not for people who only need a few pieces a month.

But if you need a lot of content, and you’re not Stephen King or Dave Barry or John Bredehoft (not in terms of popularity, but of distinctness), then perhaps Scalenut may help you.

I can’t tell you why, though.

(And an apology for those who watch the video; like “The Long Run” album itself, it takes forever to get to the song.)

From https://www.youtube.com/watch?v=Odcn6qk94bs.

Doing Double Duty (from the biometric product marketing expert)

I’ve previously noted that product marketers sometimes function as de facto content marketers. I oughta know.

sin, a one-man band in New York City. By slgckgc – https://www.flickr.com/photos/slgc/8037345945/, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=47370848

For example, during my most recent stint as a product marketing employee at a startup, the firm had no official content marketers, so the product marketers had to create a lot of non-product related content. So we product marketers were the de facto content marketers for the company too. (Sadly, we didn’t get two salaries for filling two roles.)

Why did the product marketers end up as content marketers? It turns out that it makes sense—after all, people who write about your product in the lower funnel stages can also write about your product in the upper funnel stages, and also can certainly write about OTHER things, such as company descriptions, speaker submissions, and speaker biographies.

From https://bredemarket.com/2023/08/28/the-22-or-more-types-of-content-that-product-marketers-create/.

That’s from my post describing the 22 (or more) types of content that product marketers create. Or the types that one product marketer in particular has created.

So it stands to reason that I am not only the biometric content marketing expert, but also the biometric product marketing expert.

I just wanted to put that on the record.

And in case you were wondering what the 22 types of content are, here is the external content:

  • Articles
  • Blog Posts (500+, including this one)
  • Briefs/Data/Literature Sheets
  • Case Studies (12+)
  • Proposals (100+)
  • Scientific Book Chapters
  • Smartphone Application Content
  • Social Media (Facebook, Instagram, LinkedIn, Threads, TikTok, Twitter)
  • Web Page Content
  • White Papers and E-Books

And here is the internal content:

  • Battlecards (80+)
  • Competitive Analyses
  • Event/Conference/Trade Show Demonstration Scripts
  • Plans
  • Playbooks
  • Proposal Templates
  • Quality Improvement Documents
  • Requirements
  • Strategic Analyses

And here is the content that can be external or internal on any given day:

  • Email Newsletters (200+)
  • FAQs
  • Presentations

So if you need someone who can create this content for your identity/biometrics product, you know where to find me.

You Can’t Make a Silk Purse Out of an AI-generated Sow’s Ear

By Rictor Norton & David Allen from London, United Kingdom – Show Pig, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=43222404

I’m sure that you’ve heard the saying that “you can’t make a silk purse out of a sow’s ear.” Alternative phrases are “putting lipstick on a pig” or “polishing a turd.”

In other words, if something is crappy, you can’t completely transform it into something worthwhile.

Yet we persist on starting with crappy stuff anyway…such as surrendering our writing to generative AI and then trying to fix the resulting crap later.

Which is why I’ve said that a human should ALWAYS write the first draft.

The questionable job description

Mike Harris found a job post asking for a human copyeditor to rework AI-generated content. See the details here.

I’m sure that the unnamed company thought it was a great idea to have AI generate the content…until they saw what AI generated.

Rather than fix the source of the problem, the company has apparently elected to hire someone to rework the stuff.

A human should always write the first draft

Why not have a human write the stuff in the first place..as I recommended last June? Let me borrow what I said before…

I’m going to stick with the old fashioned method of writing the first draft myself. And I suggest that you do the same. Doing this lets me:

  • Satisfy my inflated ego. I’ve been writing for years and take pride in my ability to outline and compose a piece of text. I’ve created thousands upon thousands of pieces of content over my lifetime, so I feel I know what I’m doing.
  • Iterate on my work to make it better. Yes, your favorite generative AI tool can crank out a block of text in a minute. But when I’m using my own hands on a keyboard to write something, I can zoom up and down throughout the text, tweaking things, adding stuff, removing stuff, and sometimes copying everything to a brand new draft and hacking half of it away. It takes a lot longer, but in my view all of this iterative activity makes the first draft much better, which makes the final version even better still.
  • Control the tone of my writing. One current drawback of generative AI is that, unless properly prompted, it often delivers bland, boring text. Creating and iterating the text myself lets me dictate the tone of voice. Do I want to present the content as coming from a knowledgeable Sage? Does the text need the tone of a Revolutionary? I want to get that into the first draft, rather than having to rewrite the whole thing later to change it.

I made a couple of other points in that original LinkedIn article, but I’m…um…iterating. I predict that there’s a time when I WON’T be able to sleep on my text any more, and these days the “generated text” flag has been replaced by HUMAN detection of stuff that was obviously written by a bot.

And that’s more dangerous than any flag.

But if you insist on going the cheap route and outsourcing your writing to a bot…you get what you pay for.

If you want your text to be right the FIRST time…

Five Reasons Why 17X Certified Resume Writer Pitches Fail

Are you a 17X Certified Resume Writer?

Do you seek your prospects by searching for LinkedIn profiles with green #OpenToWork banners?

Do you find that your prospects resist your pitches?

Here are five reasons why your pitches may not be resonating.

  1. You don’t say WHY you exist.
  2. You don’t say HOW you’ll make me a lot of money.
  3. You don’t say WHAT you will emphasize in my resume…because you never read my profile.
  4. You’re a “me too” resume writer.
  5. You say nothing about product marketing, identity, biometrics, or technology.

If you’re a 17x Certified Resume Writer with generic failing pitches, Bredemarket can’t fix your issues, but maybe someone else can.

The five reasons

Reason One: You don’t say WHY you exist

Let’s face it. 99% of the 17X Certified Resume Writer pitches read “You have an #OpenToWork banner, and I write resumes, so you should buy my services.”

This tells me NOTHING about you, or why you do what you do.

  • Was there a childhood experience that propelled you into the resume writing field?
  • Or did a simple tweak to your own resume propel you forward?
  • Or are you just doing this because it beats delivery driving?

Who are you? Why should I care?

Maybe you should do something like this. For example, here’s why my consulting firm Bredemarket exists:

I am John E. Bredehoft, and I have enjoyed writing for a while now….I guess I’m a “you can pry my keyboard out of my cold dead hands” type.

From https://bredemarket.com/who-i-am/.

Reason Two: You don’t say HOW you’ll make me a lot of money

Remember that I don’t care about your service. I care about how I’m going to get a company to hire me and pay me billions of dollars every year. (More or less.)

I’ve got the brains, you’ve got the looks, let’s make lots of money. By US Federal Reserve – Public Domain, https://commons.wikimedia.org/w/index.php?curid=70290373.

So, how will you do this? Do you have a process that results in stellar resumes? Or do you just type stuff at random and hope it comes out OK?

For example, here’s Bredemarket’s process. Did you see that my first two reasons in this particular post were “Why” and “How”? Now you know where I got those terms. And guess what comes next.

Reason Three: You don’t say WHAT you will emphasize in my resume…because you never read my profile

Be honest. When I see these pitches, I draw one of two conclusions:

  1. You saw my #OpenToWork banner and immediately fired off a generic pitch without looking at my LinkedIn profile, in which case I have no reason to work with you.
  2. You DID read my LinkedIn profile, but you’re such a poor communicator that you didn’t bother to say what you saw in my LinkedIn profile, in which case I have no reason to work with you.

Reason Four: You’re a “me too” resume writer

You may not realize this, but you are not the only 17X Certified Resume Writer out there. At the same time that you are sending your “You have an #OpenToWork banner, and I write resumes, so you should buy my services” pitch, other people are sending THEIR “You have an #OpenToWork banner, and I write resumes, so you should buy my services” pitch.

Your pitch doesn’t say why I should pick YOU. Or why you are great and why everyone else sucks. You all look the same to me.

As I look at your undifferentiated “me too” pitch and all of their undifferentiated “me too” pitches, none of which cover the “why,” “how,” or “what” of your 17X Certified Resume Writer services. When everyone says “me too” without differentiation, no one stands out.

By Ben Schumin – Own work, CC BY-SA 2.5, https://commons.wikimedia.org/w/index.php?curid=1123246

As I said earlier: “If the 17x certified resume writers are unable to convey THEIR OWN unique value, why should I believe that they can convey MINE?”

Reason Five: You say nothing about product marketing, identity, biometrics, or technology

I end up shaking my head at the pitches that use the following introductory question to send me through their sequence:

I’m curious about which specific role you intend to apply for?

(I had to edit that pitch quote because the original version I received had a space between “for” and the question mark. I am in the United States. Punctuate accordingly.)

If you had actually read my profile (see reason 3 above), you’d know that I self-describe (at least this week, pending future edits) as a “Senior Product Marketing Manager experienced in identity and technology.” You’d also know that I talk about #identity, #biometrics, #facialrecognition, and #productmarketingmanager. You’d also know that my advertised top skills are Product Marketing, Content Marketing, Artificial Intelligence (AI), and Competitive Intelligence.

From Sandeep Kumar, A. Sony, Rahul Hooda, Yashpal Singh, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research, “Multimodal Biometric Authentication System for Automatic Certificate Generation.”

That’s a wealth of information right there, even without looking at my work history, my skills, or my posts.

Too bad you didn’t use it in your pitch.

Time to fix it

I’ll grant that an introductory pitch doesn’t have a lot of real estate, but you should be able to rework your pitch to accommodate all five gaps in your current marketing.

Unfortunately, the word count for your pitch will be well below 400 words, the minimum word count that Bredemarket supports.

But you should be able to find someone.

Just avoid the people with the generic pitch.

(Pizza Stories) Is Your Firm Hungry for Awareness?

Leftover pizza is the best pizza. Preparation credit: Pizza N Such, Claremont, California. Can I earn free pizza as a powerful influencer? Probably not, but I’ll disclose on the 0.00001% chance that I do.

I wrote a post about pizza that concluded as follows:

Tal’s lead was hungry for ghostwriting services, and when they saw that Tal offered such a service, they contacted him.

What does this mean? I’ll go into that in a separate post.

From (Pizza Stories) The Worst Time to READ a Pizza Post on Social Media.

Now that it’s time to write the “separate post,” I really don’t want to get into the mechanics of how posts that attract prospects (hungry people, target audience) increase awareness and help you convert prospects for your products and services.

So forget that. I’m going to tell a story instead about two executives at a fictional company that has a real problem. The executives’ names are Jones and Smith.

The story

Jones was troubled. Sales weren’t increasing, prospects weren’t appearing, and if this malaise continued the company would have to conduct a second round of layoffs. Jones knew that “rightsizing” would be disastrous, so the company needed another solution.

So Jones videoconferenced Smith and asked, “How can we make 2024 better than 2023?”

Smith replied, “Increasing sales calls could help, and ads could help, but there’s another way to increase our awareness with our prospects. We could create content on our website and on our social channels that spreads knowledge of our products and services.”

Jones exclaimed, “That’s great! We could get generative AI to create content for us!”

“No, not that!” Smith replied. “Generative AI text sounds like a bot wrote it, and makes us sound boring, just like everyone else using generative AI text. Do we want to sound like that and put our prospects to sleep?”

By Ilya Repin – Tretyakov Gallery, Moscow, Public Domain, https://commons.wikimedia.org/w/index.php?curid=60387757

“So we need a human writer,” Jones realized, “one who can describe all of the features of our products.”

“Absolutely not,” Smith emphasized. “Customers don’t care about our features. They care about the benefits we can provide to them. If we just list a bunch of features, they’ll say, ‘So what?'”

By Mindaugas Danys from Vilnius, Lithuania, Lithuania – scream and shout, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=44907034

“OK, we’ll go with benefits,” said Jones. “But why is content so important?”

Take blogging,” replied Smith. “The average company that blogs generates 55% more website visitors. B2B marketers that use blogs get 67% more leads than those who do not. Marketers who have prioritized blogging are 13x more likely to enjoy positive ROI. And 92% of companies who blog multiple times per day have acquired a customer from their blog.”

“Wow.” Jones was silent for a moment. “How do you know all of this stuff, Smith?”

“Because of the content that I’ve read online from a marketing and writing services company called Bredemarket. The company creates content to urge others to create content. Bredemarket eats its own wildebeest food.”

“Wildebeest?” Jones eyed Smith quizzically.

Black wildebeest. By derekkeats – Flickr: IMG_4955_facebook, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=14620744

“Never mind. The important thing is that Bredemarket’s marketing and writing services could help us increase awareness, and vault us over the companies that have blogs but don’t bother to post to them. In one industry, about one-third of the companies with blogs HAVEN’T SAID A SINGLE THING to their prospects and customers in the last two months. If we were in that industry, we could leapfrog over the silent companies.”

“That sounds great,” said Jones. “Let’s contact Bredemarket today.”

“Wonderful idea, Jones. By the way, I hear that Bredemarket excels at repurposing content also.”

The excited Jones asked Smith to contact Bredemarket, and then walked to a nearby venue and sang a song.

From https://www.youtube.com/watch?v=ifhcWeXIOZs

Explaining the Confusion of Wildebeest

I’ve been using the word “wildebeest” more often lately. In the Bredemarket blog, on Bredemarket’s LinkedIn pages, on my own LinkedIn page, and even in a job application cover letter.

For those who don’t know why I’m so hot on wildebeest, let me explain.

It all started with the dogs

When I started Bredemarket as a marketing and writing service firm, it stood to reason that I would have to market and write about Bredemarket itself.

There’s a common phrase for this practice: “eating your own dog food.”

Another John (a Mr. Carson) took “eating your own dog food” literally. From NBC. This picture from Madly Odd, https://madlyodd.com/johnny-carson-alpo-dog-food-ad/

It’s a VERY common phrase.

And that’s a problem, because people who eat their own dog food sound just like everybody else.

So I moved to iguanas

It’s important to differentiate yourself from the competition. Trust me on this.

So I stopped talking about eating my own dog food, and when I set my initial goals for 2021 in December 2020, one of my goals was “eat my own iguana food.”

But then I moved on

But for some reason the iguana emphasis left me cold, and I quietly pivoted back to mammals a little over a month later.

Black wildebeest. By derekkeats – Flickr: IMG_4955_facebook, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=14620744

Now I don’t always eat my own wildebeest food myself in this regard. I’ve previously noted that my Empoprise-NTN blog isn’t updated regularly…

From https://bredemarket.com/2021/01/25/three-ways-to-prove-to-your-customers-that-your-firm-is-an-ongoing-viable-concern/

(Which reminds me; time to update Empoprise-NTN again. If Buzztime even exists any more.)

The following month I made it official in “When wildebeests propose.”

You’ve heard the saying about eating your own dog food. That statement bored me, so I started talking about eating your own iguana food. Eventually I tired of iguanas and pivoted to wildebeests.

From https://bredemarket.com/2021/02/09/when-wildebeests-propose/

And for over 2 1/2 years I’ve continued to focus on the majestic wildebeest, both singly and in confusion (the correct term for a group of wildebeest). Let’s face it: how many other marketing and writing experts are talking about wildebeest? It’s my own little distinctive thingie.

The problem with wildebeest

But now I’m asking myself whether this is a GOOD distinction. After all, the common definition of “confusion” is NOT a positive one. Unless you’re a New Order fan.

From https://www.youtube.com/watch?v=c_L_-CKg6pw

So perhaps I’ll retire the wildebeest for something new that more closely reflects Bredemarket’s differentiators:

I help firms win by explaining why the firm serves its customers, focusing on customer needs, and highlighting benefits.

Yes, those are the same differentiators that I currently include in my personal LinkedIn profile. But after all, Bredemarket is a one-person operation.

sin, a one-man band in New York City. By slgckgc – https://www.flickr.com/photos/slgc/8037345945/, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=47370848

If you have an idea of something that is better than a dog, an iguana, or a wildebeest, post it in the comments.

Four Restrictions on Bredemarket’s City of Ontario Business License, and Why You Should Care

Remember when I said that I spent Labor Day renewing my City of Ontario business license?

Well, the approved license arrived in the mail today.

City of Ontario business license for Bredemarket, October 01, 2023 through September 30, 2024.

The electronic mail, not the snail mail.

By Geierunited – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=95926

This coming year will be the fourth year of Bredemarket’s existence. I started in August 2020, but it took a few weeks for the city business license and other paperwork to complete.

Now while the City of Ontario (California, not Canada) business license renewal entitles me to conduct business in the city as Bredemarket (when coupled with the Fictitious Business Name statement I filed with San Bernardino County), it is not an official endorsement of my activity by the city, and is definitely NOT an endorsement of the call to action at the end of this post.

More importantly, the City of Ontario has imposed four significant restrictions on the way that Bredemarket conducts business. Do they affect how I do business with you? We’ll see.

First: I must post the business license in a conspicuous place

Done.

City of Ontario business license, posted in a conspicuous place in an undisclosed location. And no, I don’t wear my glasses all the time.

Although as we will see when we get to the third restriction, the whole meaning of “conspicuous place” is irrelevant to Bredemarket’s business.

Second: I can’t conduct just ANY business

The business license is issued “for consulting services, including marketing and writing services.” The license does NOT allow me to bake pies, perform auto maintenance, launch rockets into space, or perform heart surgery.

You won’t see the Bredemarket 33410 Aortic Valve Surgery Service any time soon. The city won’t let me offer it. (33410, by the way, is the medical code for Under Surgical Procedures on the Aortic Valve.)

Dang guvmint.

Third: No visitation from clients

Remember how the city requires that I post my license in a conspicuous place? Well, the city also prohibits me from having clients visit me at my work location. This makes sense, since residential neighborhoods aren’t really built to have a bunch of cars park outside a house where business is conducted.

No, Bredemarket clients cannot park their cars in front of my house. And no, this is not my house. (And they’re not your cars either.) Fair use. The Verge, “Multimillion-dollar Ferraris, Jaguars, Astons, and a fine cup of tea.” The cast of cars and characters from the first Goodwood press day in 1993. Lord Charles March is by the front door of the house with his light blue AC 16/80 designed by his grandfather.

This means that when I do have a person-to-person meeting (rather than a videoconference) to conduct business, the meeting has to be offsite. For example, a couple of years ago I met with an advisor at Brandon’s Diner in Upland. (And the lunch was tax deductible!)

Fourth: No signage permitted

Again, because my work location is in a residential neighborhood, I can’t put a huge neon sign in my front yard with the Bredemarket logo.

Bredemarket logo
Imagine this in my front yard.

And no, I can’t put a small neon sign in my front yard.

Or any neon sign.

I wonder if the city will let me put signage on my mailbox? Actually, the UPS Store probably won’t allow that either.

Bredemarket’s mailing address is 1030 N Mountain Ave #259, Ontario CA 91762-2114. If you read my previous post, you know that “MBE” stands for Mailboxes Etc.

So what?

The reason that these city restrictions don’t matter to you is because (since we still have the Internet) Bredemarket is perfectly capable of conducting its business online.

You don’t have to look for my business sign, or a parking place in front of the place where I conduct business. Why not? Because I can meet with you via Google Meet or another videoconferencing service, or we can talk on the phone, or even exchange emails with each other.

I’ve worked from home since March 2020—first for IDEMIA, then for Bredemarket, then for Incode Technologies, then for Bredemarket again. During that time I’ve been able to meet all of the needs of Bredemarket clients remotely, despite no public parking and no signage.

Well, almost all the needs. I haven’t been able to perform aortic valve surgery for my clients.

Dang guvmint.

The city does not endorse this call to action

Do you want to use the marketing and writing services of a government-licensed consulting firm?

More importantly, do you want to use the marketing and writing services of a consulting firm that ensures the right questions are asked at the beginning of the project, and that you have complete input during the writing and review cycles?

Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.

Should Inland Empire Companies Generate Content with ChatGPT (or other generative AI tools)?

An image of a neural network. By DancingPhilosopher – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=135594693

Inland Empire companies are asking the same question that other companies are asking: “Should my business use ChatGPT (or another generative AI tool) to quickly generate content?”

Bear in mind that I have a vested interest in the answer to this question, because Bredemarket’s business is content generation for other businesses. So I don’t have a natural inclination to tell you not to buy my services and use ChatGPT or Bard or whatever instead.

Nevertheless, I’ll outline the advantages and drawbacks of using automation (in this case generative AI tools) to create written content. Then I’ll look at the three options for your business’ content generation needs. (Surprise! One of those options is to contract with Bredemarket. You’ve been warned that a call to action is coming.)

An “exchange” of questions

As I mentioned in my post about creating and populating Facebook business pages, yesterday afternoon was the first time in years that I had attended a monthly Ontario IDEA Exchange meeting. For those who aren’t familiar with these meetings, they allow small business owners from the Ontario, California area to meet and…um…exchange ideas.

By Mack Male – originally posted to Flickr as Ontario Convention Center, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=9512928

One of the attendees asked me what I thought of ChatGPT.

If you’ve read the Bredemarket blog or the Bredemarket LinkedIn page, you know that I have some thoughts on this. (If you haven’t seen my thoughts, I’ll share them later in this post.)

It turns out that the attendee had a reason for asking the question that went well beyond generative artificial intelligence (generative AI), and touched on automation in general.

  • Should we use ChatGPT, Bard, or another generative AI tool to generate text content, or should we contact a content marketing expert?
  • Similarly, should we use a generative AI tool to generate image content, or should we contact a graphic design expert?
  • Going beyond generative AI, should we use tax preparation software, or should we contact a tax preparation expert?

You can ask this same question about a variety of business services. Should you opt for the (sometimes) cheaper automated solution, or should you get a real person to perform the service?

This can be a loaded question. After all, I can’t tell you that you should always use a person for these tasks when I personally use Freepik and a well-known tax preparation software package.

Designed by Freepik.

So, returning to content, let’s take a (probably non-objective) look at the pros and cons of using generative AI tools for content creation. After all, some of my best friends use generative AI…and they’re still my friends (and obviously not my customers).

Generative AI content advantages

While generative AI isn’t as trendy a topic as it was a few months ago, people are still talking about using generative AI to create text content. And there are clearly some advantages to it.

  • It’s very fast. No, you won’t create your text in a minute. But with properly written prompts (commands to the generative AI tool) and by using a few iterations, you can probably get generative AI text content in five minutes. You won’t get text content of any length from Bredemarket in five minutes.
  • It’s (usually) free. In most cases, you can obtain your text at no cost to you. Again, Bredemarket doesn’t work for free.
  • It’s easy. You don’t need to know how to write. Sure, you need to know how to write the prompt, but you don’t need to worry about the mechanics of writing the text itself, and when to use “its” or “it’s”. You don’t want to sound like a looser, after all. (That was wrong.)
  • It’s “good enough.” Under most circumstances, the text created by a generative AI tool gets the job done, and is obviously better than no text at all.

Generative AI content drawbacks

Perhaps I’m biased, but I think that we can all agree on the drawbacks that I’ve listed below.

  • Potential accuracy issues. Generative AI content is sourced from the Internet, and you know how accurate the Internet can be at times. For example, when I was working for my former employer, I asked one popular generative AI tool to tell me the weaknesses of my employer’s product. The tool returned two responses, one of which was plain wrong.
  • More potential accuracy issues. The way generative AI tools work, most of them provide their answers as if they were most certainly true, with no attempt to provide the probability that the response is correct or incorrect. In essence, Mr. Gen AI is an automated know-it-all with complete certainty in its answers, even when they are obviously wrong.
  • Potential relevancy issues. Depending upon your generative AI tool, you may not have access to the latest data and may instead rely on older data that was available when the generative AI tool was trained. At one point, several of the popular generative AI tools were trained on data from 2021 or earlier, which meant that they knew nothing about events that happened last week.
  • Potential privacy issues. When you feed prompts to a generative AI tool, the prompts are stored by the tool. What if you’re using a public tool, and you’re feeding confidential data from your company to the tool? What’s going to happen to your company’s private data? (This is especially critical when the data crosses international borders, something that gave Samsung serious concern.)
  • Potential tone of voice issues. If your company feeds a prompt to a generative AI tool, and your competitor feeds the same prompt to the same tool, you will get similar or identical responses. If both companies use these responses, then the companies will sound like bland “me-too” providers, with no differentiation.

I’ve touched on a number of these issues in more detail in pieces that I’ve written on the Bredemarket blog (and in one case on LinkedIn). These explain when I use generative AI, and when I do not.

So what should YOUR business do?

Depending upon your business needs, your budget, and your marketing direction, you have three choices.

(UPDATE OCTOBER 23, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

  • Use a generative AI tool to write your content. It’s fast, it’s free, it’s easy. It may be good enough.
  • Use a low-cost writer to write your content. If you want to spend a little money, you can find writers who will work for pennies per word. That’s more than a generative AI tool, but you have a better chance of getting the content you want.
  • Use Bredemarket. I cost more than pennies per word (the cost for my standard 400-600 word writing package is in the brochure on my Bredemarket 400 Short Writing Service page), but Bredemarket’s collaborative kickoff process, including the opening six questions that I ask you, helps to ensure that your firm will get the content that you need.

Authorize Bredemarket, Ontario California’s content marketing expert, to help your firm produce words that return results.

Bredemarket logo

Bonus: here’s what Google Bard says on the topic (written by Google, not by me)

Sure, here are three advantages and three drawbacks of using generative AI to create written content:

Advantages:

  • Speed: Generative AI can create content much faster than humans. This can be a major advantage for businesses that need to produce a lot of content quickly, such as content marketing agencies or news organizations.
  • Cost-effectiveness: Generative AI can be a more cost-effective way to create content than hiring human writers. This is especially true for tasks that are repetitive or time-consuming, such as writing product descriptions or blog posts.
  • Accuracy: Generative AI can be very accurate in generating content that is factually correct. This is because it is trained on large datasets of text and code.

Drawbacks:

  • Creativity: Generative AI is not as creative as humans. It can only generate content that is based on the data it has been trained on. This means that it may not be able to come up with new ideas or insights.
  • Bias: Generative AI can be biased, depending on the data it is trained on. This is a concern because it could lead to the creation of content that is inaccurate or harmful.
  • Plagiarism: Generative AI can sometimes plagiarize content from other sources. This is because it is trained on a variety of text data, including some that may not be properly cited.

Overall, generative AI can be a valuable tool for creating written content. However, it is important to be aware of its limitations and to use it responsibly.

Here are some additional things to keep in mind when using generative AI to create written content:

  • Always fact-check the content before publishing it. Generative AI can sometimes make mistakes, so it is important to double-check the information.
  • Be clear about the purpose of the content. Are you trying to inform, persuade, or entertain? The purpose of the content will help you determine the tone and style of the writing.
  • Be aware of the audience. Who are you writing for? What are their interests and needs? Tailor the content to your audience.
  • Use generative AI as a tool, not a replacement for human creativity. Generative AI can be a great way to get started with a writing project, but it is important to put your own unique spin on the content.