Quick Tech Takes on Speech Neuroprosthesis, AEM Dynamic Media, and Graph Databases in IAM

Yes, I’m stealing the Biometric Update practice of combining multiple items into a single post, but this lets me take a brief break from identity (mostly) and examine three general technology stories:

  • Advances in speech neuroprosthesis (the Pat Bennett / Stanford University story).
  • The benefits of Dynamic Media for Adobe Enterprise Manager users, as described by KBWEB Consult.
  • The benefits of graph databases for Identity and Access Management (IAM) implementations, as described by IndyKite.

Speech Neuroprosthesis

First, let’s define “neuroprosthetics/neuroprosthesis”:

Neuroprosthetics “is a discipline related to neuroscience and biomedical engineering concerned with developing neural prostheses, artificial devices to replace or improve the function of an impaired nervous system.

From: Neuromodulation (Second Edition), 2018

Various news sources highlighted the story of amyotrophic lateral sclerosis (ALS) patient Pat Bennett and her somewhat-enhanced ability to formulate words, resulting from research at Stanford University.

Diagram of a human highlighting the areas affected by amyotrophic lateral sclerosis (ALS). By PaulWicks – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=130714816

Because I was curious, I sought the Nature article that discussed the research in detail, “A high-performance speech neuroprosthesis.” The article describes a proof of concept of a speech brain-computer interface (BCI).

Here we demonstrate a speech-to-text BCI that records spiking activity from intracortical microelectrode arrays. Enabled by these high-resolution recordings, our study participant—who can no longer speak intelligibly owing to amyotrophic lateral sclerosis—achieved a 9.1% word error rate on a 50-word vocabulary (2.7 times fewer errors than the previous state-of-the-art speech BCI2) and a 23.8% word error rate on a 125,000-word vocabulary (the first successful demonstration, to our knowledge, of large-vocabulary decoding). Our participant’s attempted speech was decoded  at 62 words per minute, which is 3.4 times as fast as the previous record8 and begins to approach the speed of natural conversation (160 words per minute9).

From https://www.nature.com/articles/s41586-023-06377-x

While a 125,000 word vocabulary is impressive (most adult native English speakers have a vocabulary of 20,000-35,000 words), a 76.2% accuracy rate is so-so.

Stanford Medicine published a more lay-oriented article and a video that described Bennett’s condition, and the results of the study.

For Bennett, the (ALS) deterioration began not in her spinal cord, as is typical, but in her brain stem. She can still move around, dress herself and use her fingers to type, albeit with increasing difficulty. But she can no longer use the muscles of her lips, tongue, larynx and jaws to enunciate clearly the phonemes — or units of sound, such as sh — that are the building blocks of speech….

After four months, Bennett’s attempted utterances were being converted into words on a computer screen at 62 words per minute — more than three times as fast as the previous record for BCI-assisted communication.

From https://med.stanford.edu/news/all-news/2023/08/brain-implant-speech-als.html
From https://www.youtube.com/watch?v=DaWb1ukmYHQ

The Benefits of AEM Dynamic Media

Now let’s shift to companies that need to produce marketing collateral. Bredemarket produces collateral, but not to the scale that big companies need to produce. A single company may have to produce millions of pieces of collateral, each of which is specific to a particular product, in a particular region, for a particular audience/persona. Even Bredemarket could potentially produce all sorts of content, if it weren’t so difficult to do so:

  • A YouTube description of the Bredemarket 400 Short Writing Service, targeted to fingerprint/face marketing executives in the identity industry.
  • An Instagram carousel post about the Bredemarket 400 Short Writing Service, targeted to voice sales executives in the identity industry.
  • A TikTok reel about the Bredemarket 400 Short Writing Service, targeted to marketing executives in the AI industry.

All of this specialized content, using all of these different image and video formats? I’m not gonna create all that.

But as KBWEB Consult (a boutique technology consulting firm specializing in the implementation and delivery of Adobe Enterprise Cloud technologies) points out in its article “Implementing Rapid Omnichannel Messaging with AEM Dynamic Media,” Adobe Experience Manager has tools to speed up this process and create correctly-messaged content in ALL the formats for ALL the audiences.

One of those tools is Dynamic Media.

AEM Dynamic Media accelerates omnichannel personalization, ensuring your business messages are presented quickly and in the proper formats. Starting with a master file, Dynamic Media quickly adjusts images and videos to satisfy varying asset specifications, contributing to increased content velocity.

From https://kbwebconsult.com/implementing-rapid-omnichannel-messaging-with-aem-dynamic-media/

For those who aren’t immersed in marketing talk:

The article also discusses further implementation issues that are of interest to AEM users. If you are such a user, check the article out.

Graph Databases in Identity and Access Management (IAM)

I previously said that I was MOSTLY taking a break from identity, but graph databases impact items well beyond identity.

So what is a graph database?

By Originally uploaded by Ahzf (Transferred by Obersachse) – Originally uploaded on en.wikipedia, CC0, https://commons.wikimedia.org/w/index.php?curid=19279472

A graph database, also referred to as a semantic database, is a software application designed to store, query and modify network graphs. A network graph is a visual construct that consists of nodes and edges. Each node represents an entity (such as a person) and each edge represents a connection or relationship between two nodes. 

Graph databases have been around in some variation for along time. For example, a family tree is a very simple graph database…. 

Graph databases are well-suited for analyzing interconnections…

From https://www.techtarget.com/whatis/definition/graph-database

The claim is that the interconnection analysis capabilities of graph databases are much more flexible and comprehensive than the capabilities of traditional relational databases. While graph databases are not always better than relational databases, they are better for cerrtain types of data.

To see how this applies to identity and access management (IAM), I’ll turn to IndyKite, whose Lasse Andersen recently presented on graph database use in IAM (in a webinar sponsored by Strativ Group). IndyKite describes its solution as follows (in part):

A knowledge graph that holistically captures the identities of customers and IoT devices along with the rich relationships between them

A dynamic and real-time data model that unifies disconnected identity data and business metadata into one contextualized layer

From https://www.indykite.com/identity-knowledge-graph

So what?

For example, how does such a solution benefit banking and financial services providers who wish to support financial identity?

Identity-first security to enable trusted, seamless customer experiences

From https://www.indykite.com/banking

Yes, I know that every identity company (with one exception) uses the word “trust,” and they all use the word “seamless.”

But this particular technology benefits banking customers (at least the honest ones) by using the available interconnections to provide all the essential information about the customer and the customer’s devices, in a way that does not inconvenience the customer. IndyKite claims “greater privacy and security,” along with flexibility for future expansion.

In other words, it increases velocity.

What is your technology story?

I hope you provided this quick overview of these three technology advances.

But do you have a technology story that YOU want to tell?

Perhaps Bredemarket, the technology content marketing expert, can help you select the words to tell your story. If you’re interested in talking, let me know.

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This Post Has Nothing to Do With Age Verification

My previous post on the complexity of multi-purpose devices included the phrase “When I was a kid.”

Probably shouldn’t have done that.

By Vinther et al. – 3D Camouflage in an Ornithischian Dinosaur, Current Biology (2016), https://dx.doi.org/10.1016/j.cub.2016.06.065, CC BY 4.0, https://commons.wikimedia.org/w/index.php?curid=51767365

There’s a Reason Why “Tech” is a Four-Letter Word

By Tomia, original image en:User:Polylerus – Own work (Vector drawing based on Image:Profanity.JPG), Public Domain, https://commons.wikimedia.org/w/index.php?curid=3332425

We often use the phrase “four-letter word” to refer to cuss words that shouldn’t be said in polite company. Occasionally, we have our own words that we personally consider to be four-letter words. (Such as “BIPA.”)

There are some times when we resign ourselves to the fact that “tech” can be a four-letter word also. But there’s actually a good reason for the problems we have with today’s technology.

Tech can be dim

Just this week I was doing something on my smartphone and my screen got really dim all of a sudden, with no explanation.

So I went to my phone’s settings, and my brightness setting was down at the lowest level.

For no reason.

“Any sufficiently advanced technology is indistinguishable from magic.”

– Arthur C. Clarke, quoted here.

So I increased my screen’s brightness, and everything was back to normal. Or so I thought.

A little while later, my screen got dim again, so I went to the brightness setting…and was told that my brightness was very high. (Could have fooled me.)

I can’t remember what I did next (because when you are trying to fix something you can NEVER remember what you did next), but later my screen brightness was fine.

For no reason.

Was Arthur C. Clarke right? And if so, WHY was he right?

Perhaps it’s selective memory, but I don’t recall having this many technology problems when I was younger.

The shift to multi-purpose devices

Part of the reason for the increasing complexity of technology is that we make fewer and fewer single-purpose devices, and are manufacturing more and more multi-purpose devices.

One example of the shift: if I want to write a letter today, I can write it on my smartphone. (Assuming the screen is bright enough.) This same smartphone can perform my banking activities, play games, keep track of Bredemarket’s earnings…oh, and make phone calls.

Smartphones are an example of technologial convergence:

Technological convergence is a term that describes bringing previously unrelated technologies together, often in a single device. Smartphones might be the best possible example of such a convergence. Prior to the widespread adoption of smartphones, consumers generally relied on a collection of single-purpose devices. Some of these devices included telephones, wrist watches, digital cameras and global positioning system (GPS) navigators. Today, even low-end smartphones combine the functionality of all these separate devices, easily replacing them in a single device.

From a consumer perspective, technological convergence is often synonymous with innovation.

From https://www.techtarget.com/searchdatacenter/definition/technological-convergence

And the smartphone example certainly demonstrates innovation from the previous-generation single-purpose devices.

When I was a kid, if I wanted to write a letter, I had two choices:

  1. I could set a piece of paper on the table and write the letter with a writing implement such as a pen or pencil.
  2. I could roll a piece of paper into a typewriter and type the letter.

These were, for the most part, single purpose devices. Sure I could make a paper airplane out of the piece of paper, but I couldn’t use the typewriter to play a game or make a phone call.

Turning our attention to the typewriter, it certainly was a manufacturing marvel, and intricate precision was required to design the hammers that would hit the typewritter ribbon and leave their impressions on the piece of paper. And typewriters could break, and repairmen (back then they were mostly men) could fix them.

A smartphone is much more innovative than a smartphone. But it’s infinitely harder to figure out what is wrong with a smartphone.

The smartphone hardware alone is incredibly complex, with components from a multitude of manufacturers. Add the complexities of the operating system and all the different types of software that are loaded on a smartphone, and a single problem could result from a myriad of causes.

No wonder it seems like magic, even for the best of us.

Explaining technology

But this complexity has provided a number of jobs:

  • The helpful person at your cellular service provider who has acquired just enough information to recognize and fix an errant application.
  • The many people in call centers (the legitimate call centers, not the “we found a problem with your Windows computer” call scammers) who perform the same tasks at a distance.
By Earl Andrew at English Wikipedia – Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=17793658
  • All the people who write instructions on how to use and fix all of our multi-purpose devices, from smartphones to computers to remote controls.

Oh, and the people that somehow have to succinctly explain to prospects why these multi-purpose devices are so great.

Because no one’s going to run into problems with technology unless they acquire the technology. And your firm has to get them to acquire your technology.

Crafting a technology marketing piece

So your firm’s marketer or writer has to craft some type of content that will make a prospect aware of your technology, and/or induce the prospect to consider purchasing the technology, and/or ideally convert the prospect into a paying customer.

Before your marketer or writer crafts the content, they have to answer some basic questions.

By Evan-Amos – Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=11293857

Using a very simple single-purpose example of a hammer, here are the questions with explanations:

  • Why does the prospect need this technology? And why do you provide this technology? This rationale for why you are in business, and why your product exists, will help you make the sale. Does your prospect want to buy a hammer from a company that got tired of manufacturing plastic drink stirrers, or do they want to buy a hammer from a forester who wants to empower people to build useful items?
  • How does your firm provide this technology? If I want to insert a nail into a piece of wood, do I need to attach your device to an automobile or an aircraft carrier? No, the hammer will fit in your hand. (Assuming you have hands.)
  • What is the technology? Notice that the “why” and “how” questions come before the “what” question, because “why” and “how” are more critical. But you still have to explain what the technology is (with the caveat I mention below). Perhaps some of your prospects have no idea what a hammer is. Don’t assume they already know.
  • What is the goal of the technology? Does a hammer help you floss your teeth? No, it puts nails into wood.
  • What are the benefits of the technology? When I previously said that you should explain what the technology is, most prospects aren’t looking for detailed schematics. They primarily care about what the technology will do for them. For example, that hammer can keep their wooden structure from falling down. They don’t care about the exact composition of the metal in the hammer head.
  • Finally, who is the target audience for the technology? I don’t want to read through an entire marketing blurb and order a basic hammer, only to discover later that the product won’t help me keep two diamonds together but is really intended for wood. So don’t send an email to jewelers about your hammer. They have their own tools.
By Mauro Cateb – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=90944472

(UPDATE OCTOBER 23, 2023: “SIX QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU IS SO 2022. DOWNLOAD THE NEWER “SEVEN QUESTIONS YOUR CONTENT CREATOR SHOULD ASK YOU” HERE.)

Once you answer these questions (more about the six questions in the Bredemarket e-book available here), your marketer or writer can craft your content.

Or, if you need help, Bredemarket (the technology content marketing expert) can craft your content, whether it’s a blog post, case study, white paper, or something else.

I’ve helped other technology firms explain their “hammers” to their target audiences, explaining the benefits, and answering the essential “why” questions about the hammers.

Can I help your technology firm communicate your message? Contact me.

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Technology firms and qualitative benefits

If you are a technology business who is communicating the benefits of your products or services, don’t assume that these benefits have to be quantified. Qualitative benefits can work just as well.

But what are benefits?

As Kayla Carmichael has noted, features answer the “what” question, while benefits answer the “why” question.

She notes that a company’s clients don’t care if your vacuum cleaner has a washable lifetime filter. That’s just a feature, or what the product does.

Your clients care about eliminating extra costs, which is the benefit that the washable lifetime filter provides, and why the client should care.

How do you discover benefits?

Let’s say your boss tells you to write about the washable lifetime filter. Imagine that you’re conversing with one of your clients, and you tell them that your vacuum cleaner has a washable lifetime filter.

Now imagine that your client responds…

…”So what?

You respond that the client only has to buy one filter, rather than buying a new one every few months.

“So what?”

(Yes, your client may ask the “so what” question several times, like a small child. And you should do the same, to dive down into the true benefits of a particular feature.)

By Mindaugas Danys from Vilnius, Lithuania, Lithuania – scream and shout, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=44907034

To the client’s last “so what” question, you respond that the client will save money!

Now the client is impressed and knows why they should care about your washable lifetime filter.

Quantitative benefits are great

In certain cases, the client may be even more impressed if the benefits can be expressed in numeric form.

For example, let’s say that a disposable vacuum cleaner filter costs $35 and lasts for 6 months. I have no idea whether these numbers are accurate; my last name isn’t Hoover, after all.

Whoops, not those Hoovers. I couldn’t find a picture of William Henry “Boss” Hoover or son Herbert William Hoover Sr.

Back to my guesses about disposable vacuum cleaner filters. If my numbers are correct, you can tell your client that your washable lifetime filter can save the client $700 over a ten-year period. Depending on your price points, the savings may be more than the cost of the vacuum cleaner itself. (Again, I’m not Hoover, so don’t quote me.)

With a couple of fancy leaps of logic, you could then say to the client:

“Would you like to MAKE money by buying this vacuum cleaner?”

Hey, whatever works. I’m a marketer, not a salesperson.

But qualitative benefits can be just as great

You can’t always quantify benefits, because to quantify benefits you need data, and you may not have the data close at hand. The data may not even exist.

This won’t stop your marketing efforts, though, since qualitative benefits can be just as powerful as quantative ones.

I’m going to take the marketer’s easy way out and just cite something that Apple did. I’ll admit that Apple sometimes has some pretty stupid statements (“It’s black!“).

But sometimes the company grabs people’s attention with its messaging.

Take this July 2022 article, “How Apple is empowering people with their health information.”

You probably already saw the words “empowering people” in the title. Sure, people like health information…but they really like power.

By Andreas Bohnenstengel, CC BY-SA 3.0 de, https://commons.wikimedia.org/w/index.php?curid=61536009

There are more examples within the article:

  • Referring to an underlying report, the article states that “The first section describes Apple’s focus on personal health and fitness features on Apple Watch and iPhone that offer actionable, science-based insights.” So what? It turns out these actionable, science-based insights “help protect users’ health and safety.”
  • Apple’s chief operating officer, Jeff Williams, is quoted as saying “We believe passionately that technology can play a role in improving health outcomes.” Nice, but Williams subsequently returns to the power theme: “…they’re no longer passengers on their own health journey. Instead, we want people to be firmly in the driver’s seat.”

Of course, this isn’t the first time that Apple has referred to empowering the individual. The company has done this for decades. Remember (then) Apple Computer’s slogan, “The Power to Be Your Best”? If you missed that particular slogan, here’s a commercial.

From https://www.youtube.com/watch?v=s5S9VvMMxhU

There’s not one statistic in that commercial. It doesn’t say that the Macintosh computer would equip you to jump 5% higher, or sing on key 99.9% of the time. And Apple Computer didn’t claim that the Macintosh would equip you to draw bridge images 35.2% faster.

But the viewer could see that a Macintosh computer, with its graphical user interface, its support of then-new graphic programs, and (not shown in the ad) the ability to distribute the output of these graphic programs via laser printers, gave Macintosh users the power to…well, the power to be their best.

And some potential computer buyers perceived that this power provided infinite value.

As you work out your benefit statements, don’t give up if the benefits cannot be quantified. As long as the benefits resonate with the customer, qualitative benefits are just fine.

What are your benefits?

Before you draft your marketing material, or ask someone to draft it for you, you need to decide what your benefits are.

I’ve written a book about benefits, and five other things that you need to settle before creating marketing content.

Click on the image below, find the e-book at the bottom of the page, and skip to page 11 to read about benefits.

Feel free to read the rest of the book also.

What Technologists Should Do Before Commissioning Thought Leadership Pieces

“Thought leadership” is the rage in all sorts of enterprises, including technology companies.

By CrisNYCa – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=94532194

But should you hop on the bandwagon? And if you do, how should you proceed?

Why technology thought leadership is important

Should you hop on the thought leadership bandwagon? I suggest that you should.

Why? Michael Brenner’s “The Smart CIO’s Guide to Thought Leadership in Tech” explains.

Tech is the fastest-changing industry in the world. New innovations, tools, and capabilities are continuously reshaping the way every company does business….

Companies of all types, then, turn to tech thought leadership to understand emerging trends and potential disruptions.

For CIOs and other tech thought leaders, this presents a huge opportunity. Establishing yourself as a tech thought leader gives you a wide audience and a platform for increasing your brand’s (and your own) visibility.

From https://marketinginsidergroup.com/content-marketing/thought-leadership-in-tech/

Benefits for your business and yourself? Sounds like a win-win to me. Be sure to read Brenner’s article for more of his thoughts.

Who should write the thought leadership piece?

Ready to be a thought leader? You need to get someone to write the thought leadership piece.

  • You could write it yourself.
  • You could have someone write it for you.
  • You could work with a writer and collaboratively create the piece.

How you work is up to you. Perhaps you have communication experience and know how to convey technical thoughts to non-technical audiences. Or perhaps you dread writing and would love to pass that task to someone else.

Now what?

Once you’ve decided who will write your thought leadership piece, you don’t want to just start typing. You need to prepare.

Whether you’re writing the first draft, or someone else is writing the first draft, you need to specify your needs for the piece.

And ask some questions before you start writing.

Click on the image below to find out what questions you need to ask.

Bredemarket can’t join the Google Bard waitlist (yet)

I have several Google accounts, and one of them received a notification that the waitlist for Bard is now open.

Since I try to consolidate my AI efforts under the Bredemarket account, I used that account to access the Bard waitlist.

That didn’t work.

This Google Account isn’t supported

Bard does not currently support Google Workspace accounts or when our systems indicate you may be under 18.

In essence, Google wants personal accounts, not accounts from people who use Google to manage their businesses.

There are other restrictions:

For now, Bard is available only in US English in the US and UK.

So I used one of my other Google accounts to join the waitlist.

For Bredemarket purposes, I will continue to explore other AI assistants.

Two Benefits of Virtual Power Plants (VPPs)

(Updated 4/16/2022 with additional benefits information.)

Everything is virtual

Many of our lives changed significantly in March 2020, when we left our offices and cubicles and decamped to makeshift desks in our homes. Since that time, those of us who are still working from home (WFH) have interacted with others via telephone, Cisco WebEx, Google Meet, Microsoft Teams, Slack, Zoom, and other virtual collaboration tools.

At the same time, some people have plunged neck-deep into the world of non-fungible tokens (NFTs) for applications ranging from joining the Bored Ape Yacht Club to using NFTs for decentralized digital identity.

And I haven’t even gotten into Second Life v2.0 and its ilk.

In short, we’re doing a lot of things virtually.

We live in an increasingly virtual world. You can hold virtual meetings with virtual friends using virtual reality systems hosted on virtual servers. 

From https://www.greentechmedia.com/articles/read/so-what-exactly-are-virtual-power-plants

Virtual power plants (VPPs) and the Shelter Valley VPP project

Oh, and there’s one more thing that we’re doing virtually.

And in energy circles, one of the biggest buzzwords in recent years is the virtual power plant, or VPP.

From https://www.greentechmedia.com/articles/read/so-what-exactly-are-virtual-power-plants

What is a virtual power plant (VPP)? Let me provide an example of a test implementation of a VPP by Alternative Energy Systems Consulting, Inc. (AESC) and San Diego Gas & Electric (SDG&E).

Shelter Valley. By Stalbaum – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=15825812

This 18 month pilot project is described by SDG&E on its page about the Shelter Valley Virtual Power Plant Project.

As part of our Sustainability Strategy and commitment to reach net zero greenhouse gas emissions by 2045, SDG&E is launching a Virtual Power Plant (VPP) Pilot Project in 2022, an initiative to strengthen community resilience and electric reliability in the unincorporated community of Shelter Valley in East San Diego County. 

From https://www.sdge.com/major-projects/shelter-valley-virtual-power-plant-pilot-project

Two benefits of virtual power plants

SDG&E realizes that you can’t just talk about the features of virtual power plants. SDG&E’s customers don’t care about features. Its customers only care about what’s in it for them. So SDG&E collected some benefits of virtual power plants.

(4/16/2022: For additional information on benefits, click here.)

The first benefit: community resilience and electric reliability

The first benefit that SDG&E identified for VPPs can be found in the text above, where it noted that virtual power plants can “strengthen community resilience and electric reliability.”

Now I’ll grant that Californa isn’t Texas, but there are more and more times where California’s electric power goes out, due either to very high temperatures, very high winds, or very high fire danger.

So SDG&E consumers (and consumers from other electric utilities) are more interested in electric reliability. If VPPs can provide that reliability, great!

So how does a VPP strengthen community resilience and electric reliability?

A key element of a VPP is its distributed energy resources, or DERs. With home-based solar power, batteries, smart thermostats, and other energy technologies, the days of a single centralized power source are over.

The second benefit: lower investment and operating costs

But rather than siloing these DERs, a VPP arranges to have them work as a single unit, just like a conventional power plant, but with a difference.

In other words, a VPP can mimic or potentially replace a conventional power plant and help address distribution network bottlenecks, but with lower investment and operating costs.

From https://www.sdge.com/major-projects/shelter-valley-virtual-power-plant-pilot-project

Note that SDG&E doesn’t take this a step further and say that this will result in a reduction in building of conventional power plants.

St. Clair Power Plant.
Since VPPs look like residential/commercial communities (because they are), most of us think that VPPs are prettier than many conventional power plants such as this one. By Cgord (talk) – (Cgord (talk)) created this work entirely by himself. Transferred from Wikipedia., GFDL, https://commons.wikimedia.org/w/index.php?curid=19912142

And SDG&E definitely doesn’t say that this will result in lower rates for energy consumers. But maybe some energy utility will make this commitment.

A musical postlude

A major component of a VPP is the solar energy that is generated by solar cells on people’s homes. Of course, solar energy is nothing new, as those of us who recall a certain song know all too well.

From https://www.youtube.com/watch?v=Y43XLVqjytQ

I’ll grant that there are differing views

Volvo LIGHTS heavy duty electric truck initiatives in Fontana, Ontario, and Chino

I recently learned that Bill Fries passed away earlier this month. You may not recognize his name, but people of a certain age are very familiar with his voice.

Fries, an advertising executive, provided the voice of the character “C.W. McCall” in the 1970s song “Convoy,” which dealt with truckers using citizens band (CB) radio to communicate with each other about driving conditions and “smokeys” (police officers enforcing the then-universal 55 mph speed limit). The music was provided by Chip Davis, famous today for Mannheim Steamroller.

Even today, truckers are an essential part of goods distribution in the United States.

Across the United States, more than 70% of all goods used in our daily lives—from food to manufactured products—are transported to our stores and homes by trucks. As the nation’s demand for goods continues to reach record levels, our cities are facing an increase in congestion, noise, and air pollution.

From https://www.lightsproject.com/

The statement on trucking above was taken from the Volvo LIGHTS website. LIGHTS is an acronym for Low Impact Green Heavy Transport Solutions, where “Low Impact” aims to reduce impacts on congestion, noise, and air pollution.

How? Via electricity. Specifically, via Volvo’s VNR Electric truck.

Volvo VNR Electric battery configuration. From https://www.volvotrucks.us/trucks/vnr-electric/

Regardless of how you feel about the good and bad points of fossil fuels, battery power, solar power, nuclear power, coal power, etc., battery power is a part of our transportation solutions. The Volvo LIGHTS project lists five community benefits from using electric trucks. All five are listed here, but I’m only going to highlight one of them.

Less Congestion from being able to make deliveries at night with much quieter truck engines

From https://www.lightsproject.com/community-benefits/

This particular benefit addresses both congestion and noise, and the other four benefits address these two impacts as well as the impact of air pollution.

Volvo LIGHTS is performing several proofs of concept, three of which are taking place in the Inland Empire.

Fontana (TEC Equipment)

From Volvo LIGHTS (additional details here, including the vehicles deployed and the charging infrastructure):

TEC Equipment owns the West Coast’s largest network of full service, heavy-duty truck dealerships. Through the Volvo LIGHTS project, they introduced a comprehensive sales and service strategy for battery electric trucks and provided fleet operators the opportunity to lease battery electric trucks from TEC Equipment for real-world trials.

In August 2021, TEC Equipment was named Volvo Trucks’ first EV Certified Dealer in North America, indicating that their maintenance and repair crew at their Fontana dealership is fully trained and equipped to meet the service needs of fleets operating these advanced zero-emission trucks.

Back in 2020, TEC Equipment commented on the initiative on its website:

“We are proud that our Fontana dealership will be first in in North America to pilot the Volvo VNR Electric model,” said David Thompson, president and CEO of TEC Equipment. “Through the Volvo LIGHTS project, we are gaining valuable hands-on experience for our drivers and maintenance staff to ensure that we are well prepared to support the widescale deployment of these advanced, zero-emission trucks throughout the Southern California freight corridor.”

Ontario (Dependable Supply Chain Services)

From Volvo LIGHTS (additional details here):

Dependable is demonstrating the ability for battery electric trucks and equipment to successfully transport goods in its daily routes, as well as at its warehouse facilities. To ensure the ongoing reliability of the trucks and maximize uptime, DHE is road testing Volvo’s remote diagnostic onboard technology, which will alert TEC Equipment in advance when its battery electric trucks need maintenance.

The onsite smart chargers use Greenlots’ cloud software to integrate with Volvo’s truck telematics to balance the needs of the vehicle, facility, and utility grid. To further mitigate grid impacts and energy costs, DHE also integrated onsite solar panels and hopes to garner the benefits of second-life batteries.

In this Vimeo, Dependable’s drivers identity other benefits of electric trucks, including an increased ability to hear emergency vehicles, as well as a decrease in smelly fuel-saturated clothes after your shift is over.

Incidentally, the references to “Greenlots” on the Volvo LIGHTS website for Dependable (and for NFI, below) are outdated. Shell acquired Greenlots in 2019, which now does business as Shell Recharge Solutions. Shell isn’t putting all of its eggs in the fossil fuels basket.

Chino (NFI Industries)

From Volvo LIGHTS (additional details here):

NFI is demonstrating the ability for battery electric trucks and equipment to successfully transport goods in its daily routes, as well as at its warehouse facilities. Having confidence that the trucks can reliably complete their routes was critical for NFI. Their fleets are road testing Volvo’s self-learning driveline control algorithms enabling drivers to optimize energy usage and range.

The onsite smart chargers use Greenlots’ cloud software to integrate with Volvo’s truck telematics to balance the needs of the vehicle, facility, and utility grid. To further mitigate grid impacts and energy costs, NFI continues to explore the viability of onsite solar panels.

NFI is working with Volvo, Daimler, and others on an ambitious project to “[o]perate the first 100% zero-emission drayage fleet in the U.S. with the deployment of 60 battery-electric tractors.” NFI wants to achieve this by 2023.

What does this mean?

These and other initiatives allow trucking companies to realize the benefits described above, from improved distribution to nicer smelling uniforms. The initiatives also allow flexibility should our diesel supplies be threatened.

And the Inland Empire, with its extensive warehousing footprint, provides an ideal proving ground to see whether these technologies will work in practice.

But I don’t know that electric trucks will give us any good songs.

From https://www.youtube.com/watch?v=j3VN54M1OXA

When you DON’T want to cut the cord

No pretty picture in this post, for reasons that will become apparent.

My home office is (drumroll) at home, which means that my laptop accesses the world via the wi-fi on my home Internet service.

Well, not at the moment, since one of the outside wires that runs to my modem was accidentally cut, and can’t be repaired until tomorrow.

While I can conduct a limited amount of business using my phone’s 4G connection, I can’t do anything substantive. If an emergency pops up I can go to a Starbucks (if not closed due to COVID) or another wi-fi source, but for the most part I am limited in what I can do.

Let’s see how much I CAN do.

Technological rapidity and #COVID19 #Omicron responses

So I took almost a week off from “bredemarketing,” but it’s not like anything happened.

Well, except for a new COVID-19 variant and the attending travel shutdowns and other changes.

And now people are wondering when Omicron will hit the United States. Frankly, it’s probably already here.

But as we become more familiar with things, and as our technology improves, our responses are quicker.

Take this Thermo Fisher Scientific press release.

Thermo Fisher Scientific Inc. (NYSE:TMO)…today confirmed that its polymerase chain reaction (PCR) TaqPath COVID-19 Combo Kit*, and TaqPath COVID-19 CE-IVD RT-PCR Kit*, which test for the presence of SARS-CoV-2, are not impacted by the emerging B.1.1.529, or Omicron variant, enabling accurate test results.

https://thermofisher.mediaroom.com/2021-11-29-Thermo-Fisher-Scientific-Confirms-Detection-of-SARS-CoV-2-in-Samples-Containing-the-Omicron-Variant-with-its-TaqPath-COVID-19-Tests

That’s quick.

But test results are one thing; minimization of harm is another.

Moderna is already at work on a treatment to address the Omicron variant. Within the next few weeks, he said the company will know whether the new strain will require an altogether new vaccine, a specially formulated booster, or simply a higher dose of vaccines currently available.

From https://www.newsweek.com/moderna-estimates-weeks-before-omicron-vaccine-resistance-understood-variant-spreads-1653983

Considering how long it took to develop the first vaccines (which were already developed at a breakneck pace), that’s quick also.