Tag Archives: educational identity

Five Topics a Biometric Content Marketing Expert Needs to Understand

As a child, did you sleep at night dreaming that someday you could become a biometric content marketing expert?

“Someday I will star in a video about a document reader!” By Carlos María Herrera – http://www.castells.com.uy/pn_ago06/41-60.htm, Public Domain, https://commons.wikimedia.org/w/index.php?curid=8132604

I didn’t either. Frankly, I didn’t even work in biometrics professionally until I was in my 30s.

If you have a mad adult desire to become a biometric content marketing expert, here are five topics that I (a self-styled biometric content marketing expert) think you need to understand.

Topic One: Biometrics

Sorry to be Captain Obvious, but if you’re going to talk about biometrics you need to know what you’re talking about.

The days in which an expert could confine themselves to a single biometric modality are long past. Why? Because once you declare yourself an iris expert, someone is bound to ask, “How does iris recognition compare to facial recognition?”

Only some of the Biometrics Institute’s types of biometrics. Full list at https://www.biometricsinstitute.org/what-is-biometrics/types-of-biometrics/

And there are a number of biometric modalities. In addition to face and iris, the Biometrics Institute has cataloged a list of other biometric modalities, including fingerprints/palmprints, voice, DNA, vein, finger/hand geometry, and some more esoteric ones such as gait, keystrokes, and odor. (I wouldn’t want to manage the NIST independent testing for odor.)

As far as I’m concerned, the point isn’t to select the best biometric and ignore all the others. I’m a huge fan of multimodal biometrics, in which a person’s identity is verified or authenticated by multiple biometric types. It’s harder to spoof multiple biometrics than it is to spoof a single one. And even if you spoof two of them, what if the system checks for odor and you haven’t spoofed that one yet?

Topic Two: All the other factors

In the same way that I don’t care for people who select one biometric and ignore the others, I don’t care for some in the “passwords are dead” crowd who go further and say, “Passwords are dead. Use biometrics instead.”

Although I admire the rhyming nature of the phrase.

If you want a robust identity system, you need to use multiple factors in identity verification and authentication.

  • Something you know.
  • Something you have.
  • Something you are (i.e. biometrics).
  • Something you do.
  • Somewhere you are.

Again, use of multiple factors protects against spoofing. Maybe someone can create a gummy fingerprint, but can they also create a fake passport AND spoof the city in which you are physically located?

From https://www.youtube.com/shorts/mqfHAc227As

Don’t assume that biometrics answers all the ills of the world. You need other factors.

And if you master these factors, you are not only a biometric content marketing expert, but also an identity content marketing expert.

Topic Three: How biometrics are used

It’s not enough to understand the technical ins and outs of biometric capture, matching, and review. You need to know how biometrics are used.

  • One-to-one vs. one-to-many. Is the biometric that you acquire only compared to a single biometric samples, or to a database of hundreds, thousands, millions, or billions of other biometric samples?
  • Markets. When I started in biometrics, I only participated in two markets: law enforcement (catch bad people) and benefits (get benefit payments to the right people). There are many other markets. Just recently I have written about financial identity and educational identity. I’ve worked with about a dozen other markets personally, and there are many more.
  • Use cases. Related to markets, you need to understand the use cases that biometrics can address. Taking the benefits example, there’s a use case in which a person enrolls for benefits, and the government agency wants to make sure that the person isn’t already enrolled under another name. And there’s a use cases when benefits are paid to make sure that the authorized recipient receives their benefits, and no one else receives their benefits.
  • Legal and privacy issues. It is imperative that you understand the legal ramifications that affect your chosen biometric use case in your locality. For example, if your house has a doorbell camera that uses “familiar face detection” to identify the faces of people that come to your door, and the people that come to your door are residents of the state of Illinois, you have a BIG BIPA (Biometric Information Privacy Act) problem.

Any identity content marketing expert or biometric content marketing expert worth their salt will understand these and related issues.

Topic Four: Content marketing

This is another Captain Obvious point. If you want to present yourself as a biometric contet marketing expert or identity content marketing expert, you have to have a feel for content marketing.

Here’s how HubSpot defines content marketing:

The definition of content marketing is simple: It’s the process of publishing written and visual material online with the purpose of attracting more leads to your business. These can include blog posts, pages, ebooks, infographics, videos, and more.

From https://blog.hubspot.com/marketing/content-marketing

Here are all the types of content in which one content marketer claims proficiency (as of July 27, 2023, subject to change):

Articles • Battlecards (80+) • Blog Posts (400+) • Briefs/Data/Literature Sheets • Case Studies (12+) • Competitive Analyses • Email Newsletters (200+) • Event/Conference/Trade Show Demonstration Scripts • FAQs • Plans • Playbooks • Presentations • Proposal Templates • Proposals (100+) • Quality Improvement Documents • Requirements • Scientific Book Chapters • Smartphone Application Content • Social Media (Facebook, Instagram, LinkedIn, Threads, TikTok, Twitter) • Strategic Analyses • Web Page Content • White Papers and E-Books

From https://www.linkedin.com/in/jbredehoft/, last updated 7/27/2023.

Now frankly, that list is pretty weak. You’ll notice that it doesn’t include Snapchat.

But content marketers need to be comfortable with creating at least one type of content.

Topic Five: How L-1 Identity Solutions came to be

Yes, an identity content marketing expert needs to thoroughly understand how L-1 Identity Solutions came to be.

I’m only half joking.

Back in the late 1990s and early 2000s (I’ll ignore FpVTE results for a moment), the fingerprint world in which I worked recognized four major vendors: Cogent, NEC, Printrak (later part of Motorola), and Sagem Morpho.

And then there were all these teeny tiny vendors that offered biometric and non-biometric solutions, including the fierce competitors Identix and Digital Biometrics, the fierce competitors Viisage and Visionics, and a bunch of other companies like Iridian.

Wel, there WERE all these teeny tiny vendors.

Until Bob LaPenta bought them all up and combined them into a single company, L-1 Identity Solutions. (LaPenta was one of the “Ls” in L-3, so he chose the name L-1 when he started his own company.)

So around 2008 the Big Four (including a post-FpVTE Motorola) became the Big Five, since L-1 Identity Solutions was now at the table with the big boys.

But then several things happened:

  • Motorola started selling off parts of itself. One of those parts, its Biometric Business Unit, was purchased by Safran (the company formed after Sagem and Snecma merged). This affected me because I, a Motorola employee, became an employee of MorphoTrak, the subsidiary formed when Sagem Morpho de facto acquired “Printrak” (Motorola’s Biometric Business Unit). So now the Big Five were the Big Four.
  • Make that the Big Three, because Safran also bought L-1 Identity Solutions, which became MorphoTrust. MorphoTrak and MorphoTrust were separate entities, and in fact competed against each other, so maybe we should say that the Big Four still existed.
  • Oh, and by the way, the independent company Cogent was acquired by 3M (although NEC considered buying it).
  • A few years later, 3M sold bits of itself (including the Cogent bit) to Gemalto.
  • Then in 2017, Advent International (which owned Oberthur) acquired bits of Safran (the “Morpho” part) and merged them with Oberthur to form IDEMIA. As a consequence of this, MorphoTrust de facto acquired MorphoTrak, ending the competition but requiring me to have two separate computers to access the still-separate MorphoTrust and MorphoTrak computer networks. (In passing, I have heard from two sources, but have not confirmed myself, that the possible sale of IDEMIA is on hold.)
  • And Gemalto was acquired by Thales.

So as of 2023, the Big Three (as characterized by Maxine Most and FindBiometrics) are IDEMIA, NEC, and Thales.

Why do I mention all this? Because all these mergers and acquisitions have resulted in identity practitioners working for a dizzying number of firms.

As of August 2023, I myself have worked for five identity firms, but in reality four of the five are the same firm because the original Printrak International kept on getting acquired (Motorola, Safran, IDEMIA).

And that’s nothing. One of my former Printrak coworkers (R.M.) has also worked for Digital Biometrics (now part of IDEMIA), Cross Match Technologies (now part of ASSA ABLOY), Iridian (now part of IDEMIA), Datastrip, Creative Information Technology, AGNITiO, iTouch Biometrics, NDI Recognition Systems, iProov, and a few other firms here and there.

The point is that everybody knows everybody because everybody has worked with (and against) everybody. And with all the job shifts, it’s a regular Peyton Place.

By ABC Television – eBay itemphoto frontphoto back, Public Domain, https://commons.wikimedia.org/w/index.php?curid=17252688

Not sure which one is me, which one is R.M., and who the other people are.

Do you need an identity content marketing expert today?

Do you need someone who not only knows biometrics and content marketing, but also all the other factors, their uses, and even knows the tangled history of L-1?

Someone who offers:

  • No identity learning curve?
  • No content learning curve?
  • Proven results?

If I can help you create your identity content, contact me.

Educational Identity: Why and How Do Educational Institutions Verify Identities?

Chaffey High School, Ontario California.

Whether a student is attending a preschool, a graduate school, or something in between, the educational institution needs to know who is accessing their services. This post discusses the types of identity verification and authentication that educational institutions may employ.

Why do educational institutions need to verify and authenticate identities?

Whether little Johnny is taking his blanket to preschool, or Johnny’s mother is taking her research notes to the local university, educational institutions such as schools, colleges, and universities need to know who the attendees are. It doesn’t matter whether the institution has a physical campus, like Chaffey High School’s campus in the video above, or if the institution has a virtual campus in which people attend via their computers, tablets, or phones.

Access boils down to two questions:

  • Who is allowed within the educational institution?
  • Who is blocked from the educational institution?

Who is allowed within the educational institution?

Regardless of the type of institution, there are certain people who are allowed within the physical and/or virtual campus.

  • Students.
  • Instructors, including teachers, teaching assistants/aides, and professors.
  • Administrators.
  • Staff.
  • Parents of minor students (but see below).
  • Others.

All of these people are entitled to access to at least portions of the campus, with different people having access to different portions of the campus. (Students usually can’t enter the teacher’s lounge, and hardly anybody has full access to the computer system where grades are kept.)

Before anyone is granted campus privileges, they have to complete identity verification. This may be really rigorous, but in some cases it can’t be THAT rigorous (how many preschoolers have a government ID?). Often, it’s not rigorous at all (“Can you show me a water bill? Is this your kid? OK then.”).

Once an authorized individual’s identity is verified, they need to be authenticated when they try to enter the campus. This is a relatively new phenomenon, in response to security threats at schools. Again, this could be really rigorous. For example, when students at a University of Rhode Island dining hall want to purchase food from the cafeteria, many of then consent to have their fingerprints scanned.

From https://www.youtube.com/watch?v=JzMDF_LN_LU

Another rigorous example: people whose biometrics are captured when taking exams, to deter cheating.

But some authentiation is much less rigorous. In these cases, people merely show an ID (hopefully not a fake ID) to authenticate themselves, or a security guard says “I know Johnny.”

(Again, all this is new. Many years ago, I accompanied a former college classmate to a class at his new college, the College of Marin. If I had kept my mouth shut, the professor wouldn’t have known that an unauthenticated student was in his class.)

Who is blocked from the educational institution?

At the same time, there are people who are clearly NOT allowed within the physical and/or virtual campus. Some of these people can enter campus with special permission, while some are completely blocked.

  • Former students. Once a student graduates, their privileges are usually revoked, and they need special permission if they want to re-enter campus to visit teachers or friends. (Admittedly this isn’t rigorously enforced.)
  • Expelled students. Well, some former students have a harder time returning to campus. If you brought a gun on campus, it’s going to be much harder for you to re-enter.
  • Former instructors, administrators, and staff. Again, people who leave the employ of the institution may not be allowed back, and certain ones definitely won’t be allowed back.
  • Non-custodial parents of minor students. In some cases, a court order prohibits a natural parent from contact with their child. So the educational institutions are responsible for enforcing this court order and ensuring that the minor student leaves campus only with someone who is authorized to take the child.
  • Others.

So how do you keep these people off campus? There are two ways.

  • If they’re not on the allowlist, they can’t enter campus anyway. As part of the identity verification process for authorized individuals, there is a list of people who can enter the campus. By definition, the 8 billion-plus people who are not on that “allowlist” can’t get on campus without special permission.
  • Sometimes they can be put on a blocklist. Or maybe you want to KNOW that certain people can’t enter campus. The inverse of an allowlist, people who are granted access, is a blocklist, people who are prevented from getting access. (You may know “blocklist” by the older term “blacklist,” and “allowlist” by the older term “whitelist.” The Security Industry Association and the National Institute of Standards and Technology recommend updated terminology.)

There’s just one teeny tiny problem with blocklists. Sometimes they’re prohibited by law.

In some cases (but not in others), a person is required to give consent before they are enrolled in a biometric system. If you’re the ex-student who was expelled for brining a gun on campus, how motivated will you be to allow that educational institution to capture your biometrics to keep you off campus?

And yes, I realize that the expelled student’s biometrics were captured while they were a student, but once they were no longer a student, the institution would have on need to retain those biometrics. Unless they felt like it.

This situation becomes especially sticky for campuses that use video surveillance systems. Like Chaffey High School.

Sign: "To reduce property damage to our facilities, this campus has installed a video surveillance system."
Chaffey High School, Ontario, California.

Now the mere installation of a video surveillance system does not (usually) result in legally prohibited behavior. It just depends upon what is done with the video.

  • If the video is not integrated with a biometric facial recognition system, there may not be an issue.
  • If Chaffey High School has its own biometric facial recognition system, then a whole host of legal factors may come into play.
  • If Chaffey High School does not have a biometric facial recognition system, but it gives the video to a police agency or private entity that does have a biometric facial recognition system, then some legal factors may emerge.

Or may not. Some facial recognition bans allow police use, and if this is true then Chaffey can give the footage to the police to use for authorized purposes. But if the jurisdiction bans police use of facial recognition, then people on the video can only be recognized manually. And you know how I feel about that.

Writing About Educational Identity

As you can see, educational identity is not as clear-cut as financial identity, both because financial institutions are more highly regulated and because blocklists are more controversial in educational identity. Vladimir Putin may not be able to open a financial account at a U.S. bank, but I bet he’d be allowed to enroll in an online course at a U.S. community college.

So if you are an educational institution or an identity firm who serves educational institutions, people who write for you need to know all of these nuances.

You need to provide the right information to your customers, and write it in a way that will motivate your customers to take the action you want them to take.

Speaking of motivating customers, are you with an identity firm or educational institution and need someone to write your marketing text?

  • Someone with 29 years of identity/biometric marketing experience?
  • Someone who understands that technological, organizational, and legal issues surrounding the use of identity solutions?
  • Someone who will explain why your customers should care about these issues, and the benefits a compliant solution provides to them?

If I can help you create your educational identity content, we need to talk.