Age Assurance Meets Identity Assurance (Level 2)

I’ve talked about age verification and age estimation here and elsewhere. And I’ve also talked about Identity Assurance Level 2. But I’ve never discussed both simultaneously until now.

I belatedly read this March 2024 article that describes Georgia’s proposed bill to regulate access to material deemed harmful to minors.

A minor in Georgia (named Jimmy Carter) in the 1920s, before computers allowed access to adult material. From National Park Service, https://www.nps.gov/jica/learn/historyculture/early-life.htm.

The Georgia bill explicitly mentions Identity Assurance Level 2.

Under the bill, the age verification methods would have to meet or exceed the National Institute of Standards and Technology’s Identity Assurance Level 2 standard.

So if you think you can use Login.gov to access a porn website, think again.

There’s also a mention of mobile driver’s licenses, albeit without a corresponding mention of the ISO/IEC 18013-5:2021.

Specifically mentioned in the bill text is “digitized identification cards,” described as “a data file available on a mobile device with connectivity to the internet that contains all of the data elements visible on the face and back of a driver’s license or identification card.”

So digital identity is becoming more important for online access, as long as certain standards are met.

Ofcom and the Digital Trust & Safety Partnership

The Digital Trust & Safety Partnership (DTSP) consists of “leading technology companies,” including Apple, Google, Meta (parent of Facebook, Instagram, and WhatsApp), Microsoft (and its LinkedIn subsidiary), TikTok, and others.

The DTSP obviously has its views on Ofcom’s enforcement of the UK Online Safety Act.

Which, as Biometric Update notes, boils down to “the industry can regulate itself.”

Here’s how the DTSP stated this in its submission to Ofcom:

DTSP appreciates and shares Ofcom’s view that there is no one-size-fits-all approach to trust and safety and to protecting people online. We agree that size is not the only factor that should be considered, and our assessment methodology, the Safe Framework, uses a tailoring framework that combines objective measures of organizational size and scale for the product or service in scope of assessment, as well as risk factors.

From https://dtspartnership.org/press-releases/dtsp-submission-to-the-uk-ofcom-consultation-on-illegal-harms-online/.

We’ll get to the “Safe Framework” later. DTSP continues:

Overly prescriptive codes may have unintended effects: Although there is significant overlap between the content of the DTSP Best Practices Framework and the proposed Illegal Content Codes of Practice, the level of prescription in the codes, their status as a safe harbor, and the burden of documenting alternative approaches will discourage services from using other measures that might be more effective. Our framework allows companies to use whatever combination of practices most effectively fulfills their overarching commitments to product development, governance, enforcement, improvement, and transparency. This helps ensure that our practices can evolve in the face of new risks and new technologies.

From https://dtspartnership.org/press-releases/dtsp-submission-to-the-uk-ofcom-consultation-on-illegal-harms-online/.

But remember that the UK’s neighbors in the EU recently prescribed that USB-3 cables are the way to go. This not only forced DTSP member Apple to abandon the Lightning cable worldwide, but it affects Google and others because there will be no efforts to come up with better cables. Who wants to fight the bureaucratic battle with Brussels? Or alternatively we will have the advanced “world” versions of cables and the deprecated “EU” standards-compliant cables.

So forget Ofcom’s so-called overbearing approach and just adopt the Safe Framework. Big tech will take care of everything, including all those age assurance issues.

DTSP’s September 2023 paper on age assurance documents a “not overly prescriptive” approach, with a lot of “it depends” discussion.

Incorporating each characteristic comes with trade-offs, and there is no one-size-fits-all solution. Highly accurate age assurance methods may depend on collection of new personal data such as facial imagery or government-issued ID. Some methods that may be economical may have the consequence of creating inequities among the user base. And each service and even feature may present a different risk profile for younger users; for example, features that are designed to facilitate users meeting in real life pose a very different set of risks than services that provide access to different types of content….

Instead of a single approach, we acknowledge that appropriate age assurance will vary among services, based on an assessment of the risks and benefits of a given context. A single service may also use different
approaches for different aspects or features of the service, taking a multi-layered approach.

From https://dtspartnership.org/wp-content/uploads/2023/09/DTSP_Age-Assurance-Best-Practices.pdf.

So will Ofcom heed the DTSP’s advice and say “Never mind. You figure it out”?

Um, maybe not.

U.S. Sports Betting Tax Revenue

On Tuesday, February 13, Adam Grundy (supervisory statistician in the U.S. Census Bureau’s Economic Management Division) published an article entitled “Quarterly Survey of State and Local Tax Revenue Shows Which States Collected the Most Revenue from Legalized Sports Betting.”

According to Grundy:

New York was the state with the largest share of the nation’s tax revenue in the (third) quarter of 2023: $188.53 million or more than 37% of total tax revenue and gross receipts from sports betting in the United States. Indiana ($38.6 million) and Ohio ($32.9 million) followed.

From https://www.census.gov/library/stories/2024/02/legal-sports-betting.html.

Are you wondering why populous states such as California and Texas don’t appear on the list? That’s because sports betting is only legal in 38 states and the District of Columbia.

Sports betting in any form is currently illegal in California, Texas, Idaho, Utah, Minnesota, Missouri, Alabama, Georgia, South Carolina, Oklahoma, Alaska and Hawaii.

From https://www.forbes.com/betting/legal/states-where-sports-betting-is-legal/#states_where_sports_betting_is_illegal_section.

Sports betting was not legal in Florida during the 3rd quarter of 2023, but was subsequently legalized.

Which returns us to California and Texas, opposites in many ways, who are agreed in the opinion that sports betting is undesirable.

But the remaining states that allow sports betting need to ensure that the gamblers meet age verification requirements. (Even though they have a powerful incentive to let underage people gamble so that they receive more tax revenue.)

“Looks like the over-under for the NBA All-Star Game is 400, Mikey.” By Adrian Pingstone – Transferred from en.wikipedia, Public Domain, https://commons.wikimedia.org/w/index.php?curid=112727

If your identity/biometric firm offers an age verification solution, and you need content to publicize your solution, contact Bredemarket.

Friday Deployment, Brittany Pietsch, and Marketing to “Thirsty People”

As you may know, I dislike the phrase “target audience” and am actively seeking an alternative.

By Christian Gidlöf – Photo taken by Christian Gidlöf, Public Domain, https://commons.wikimedia.org/w/index.php?curid=2065930

So far the best alternative to “target audience” that I’ve found is “hungry people,” which not only focuses on people rather than an abstraction, but also focuses on those who are ready to purchase your product or service.

But I just found an instance in which “thirsty people” may be better than “hungry people.” Specifically, for the Colorado spirits company Friday Deployment, which engages in product marketing in a very…um…targeted way. Including the use of a micro-influencer who is well-known to Friday Deployment’s thirsty people.

Heads up for regular Bredemarket blog readers: the “why” and “how” questions are coming.

Why are Friday Deployment’s “thirsty people” technologists?

Why does Friday Deployment aim its product marketing at technologists?

The website doesn’t elaborate on this, but according to LinkedIn, company owner Rishi Malik is also the VP of Engineering for Varo Bank (an active user of identity verification), and Malik’s history includes two decades of engineering experience. That’s enough to drive anyone to drink, on Fridays or any other day.

Presumably because of this background, Friday Deployment’s product marketing is filled with tech references. Here’s a sample from Friday Deployment’s web page (as of Friday, February 2, 2024).

It was inevitable. The tree is out of date, the history is a mess, and you just want to start your weekend. Maybe you just do a quick little git push --force? Maybe someone already did, and you now get to figure out the correct commit history?

From https://fridaydeployment.co/.

But that isn’t the only way that Friday Deployment markets to its “thirsty people.”

How does Friday Deployment’s marketing resonate with its thirsty people?

How else does Friday Deployment address a technologist audience?

Those of you who are familiar with LinkedIn’s tempests in a teapot realize that LinkedIn users don’t spend all of their time talking about green banners or vaping during remote interviews.

We also spend a lot of time talking about Brittany Pietsch.

TL;DR:

  • Pietsch was an account executive with Cloudflare.
  • Well, she was until one day when she and about 40 others were terminated.
  • Pietsch was terminated by two people that she didn’t know and who could not tell her why she was terminated.
  • This story would have disappeared under the rug…except that Pietsch knew that people were losing their jobs, so when she was invited to a meeting she videorecorded the first part of the termination, and shared it on the tubes.
  • The video went viral and launched a ton of discussion both for and against what Pietsch did. I lean toward the “for,” if you’re wondering.
  • And even Cloudflare admitted it screwed up in how the terminations were handled.

Since Friday Deployment’s “thirsty people” were probably familiar with the Brittany Pietsch story, the company worked with her to re-create her termination video…with a twist. (Not literally, since Pietsch drank the gin straight.)

@brittanypeachhh

Not every day is a good day at work. But every day is a good day for gin. Check out fridaydeployment.co.

♬ original sound – Brittany Pietsch
From https://www.tiktok.com/@brittanypeachhh/video/7330646930009410862.

Well, the product marketing ploy worked, since I clicked on the website of a spirits company that was new to me, and now I’m on their mailing list.

But let’s talk alcohol age verification

The Friday Deployment product marketing partnership with Brittany Pietsch worked…mostly. Except that I have one word of advice for company owner Rishi Malik.

With your Varo Bank engineering experience, you of all people should realize that Friday Deployment’s age verification system is hopelessly inadequate. A robust age verification system, or even an age estimation system, or even a question asking you to provide your date of birth would be better.

Bredemarket can’t create a viral video for your tech firm, but…

But enough about Friday Deployment. Let’s talk about YOUR technology firm.

How can your company market to your thirsty (or hungry) people? Bredemarket can’t create funny videos with micro-influencers, but Bredemarket can craft the words that speak to your audience.

To learn more about Bredemarket’s marketing and writing services for technology firms, click on the image below.

Sugar Pie Honey Bunch

Sorry, but all this discussion about Friday…well, I can’t help myself.

From https://www.youtube.com/watch?v=kfVsfOSbJY0.

And Rebecca Black, who actually has a very fine voice and sounds great when she’s singing non-inane lyrics, has engaged in a number of marketing opportunities herself. See if you can spot her in this ad.

Time for the FIRST Iteration of Your Firm’s UK Online Safety Act Story

By Adrian Pingstone – Transferred from en.wikipedia, Public Domain, https://commons.wikimedia.org/w/index.php?curid=112727

A couple of weeks ago, I asked this question:

Is your firm affected by the UK Online Safety Act, and the future implementation of the Act by Ofcom?

From https://bredemarket.com/2023/10/30/uk-online-safety-act-story/

Why did I mention the “future implementation” of the UK Online Safety Act? Because the passage of the UK Online Safety Act is just the FIRST step in a long process. Ofcom still has to figure out how to implement the Act.

Ofcom started to work on this on November 9, but it’s going to take many months to finalize—I mean finalise things. This is the UK Online Safety Act, after all.

This is the first of four major consultations that Ofcom, as regulator of the new Online Safety Act, will publish as part of our work to establish the new regulations over the next 18 months.

It focuses on our proposals for how internet services that enable the sharing of user-generated content (‘user-to-user services’) and search services should approach their new duties relating to illegal content.

From https://www.ofcom.org.uk/consultations-and-statements/category-1/protecting-people-from-illegal-content-online

On November 9 Ofcom published a slew of summary and detailed documents. Here’s a brief excerpt from the overview.

Mae’r ddogfen hon yn rhoi crynodeb lefel uchel o bob pennod o’n hymgynghoriad ar niwed anghyfreithlon i helpu rhanddeiliaid i ddarllen a defnyddio ein dogfen ymgynghori. Mae manylion llawn ein cynigion a’r sail resymegol sylfaenol, yn ogystal â chwestiynau ymgynghori manwl, wedi’u nodi yn y ddogfen lawn. Dyma’r cyntaf o nifer o ymgyngoriadau y byddwn yn eu cyhoeddi o dan y Ddeddf Diogelwch Ar-lein. Mae ein strategaeth a’n map rheoleiddio llawn ar gael ar ein gwefan.

From https://www.ofcom.org.uk/__data/assets/pdf_file/0021/271416/CYM-illegal-harms-consultation-chapter-summaries.pdf

Oops, I seem to have quoted from the Welsh version. Maybe you’ll have better luck reading the English version.

This document sets out a high-level summary of each chapter of our illegal harms consultation to help stakeholders navigate and engage with our consultation document. The full detail of our proposals and the underlying rationale, as well as detailed consultation questions, are set out in the full document. This is the first of several consultations we will be publishing under the Online Safety Act. Our full regulatory roadmap and strategy is available on our website.

From https://www.ofcom.org.uk/__data/assets/pdf_file/0030/270948/illegal-harms-consultation-chapter-summaries.pdf

If you want to peruse everything, go to https://www.ofcom.org.uk/consultations-and-statements/category-1/protecting-people-from-illegal-content-online.

And if you need help telling your firm’s UK Online Safety Act story, Bredemarket can help. (Unless the final content needs to be in Welsh.) Click below!

What Is Your Firm’s UK Online Safety Act Story?

It’s time to revisit my August post entitled “Can There Be Too Much Encryption and Age Verification Regulation?” because the United Kingdom’s Online Safety Bill is now the Online Safety ACT.

Having passed, eventually, through the UK’s two houses of Parliament, the bill received royal assent (October 26)….

[A]dded in (to the Act) is a highly divisive requirement for messaging platforms to scan users’ messages for illegal material, such as child sexual abuse material, which tech companies and privacy campaigners say is an unwarranted attack on encryption.

From Wired.
By Adrian Pingstone – Transferred from en.wikipedia, Public Domain, https://commons.wikimedia.org/w/index.php?curid=112727

This not only opens up issues regarding encryption and privacy, but also specific identity technologies such as age verification and age estimation.

This post looks at three types of firms that are affected by the UK Online Safety Act, the stories they are telling, and the stories they may need to tell in the future. What is YOUR firm’s Online Safety Act-related story?

What three types of firms are affected by the UK Online Safety Act?

As of now I have been unable to locate a full version of the final final Act, but presumably the provisions from this July 2023 version (PDF) have only undergone minor tweaks.

Among other things, this version discusses “User identity verification” in 65, “Category 1 service” in 96(10)(a), “United Kingdom user” in 228(1), and a multitude of other terms that affect how companies will conduct business under the Act.

I am focusing on three different types of companies:

  • Technology services (such as Yoti) that provide identity verification, including but not limited to age verification and age estimation.
  • User-to-user services (such as WhatsApp) that provide encrypted messages.
  • User-to-user services (such as Wikipedia) that allow users (including United Kingdom users) to contribute content.

What types of stories will these firms have to tell, now that the Act is law?

Stories from identity verification services

From Yoti.

For ALL services, the story will vary as Ofcom decides how to implement the Act, but we are already seeing the stories from identity verification services. Here is what Yoti stated after the Act became law:

We have a range of age assurance solutions which allow platforms to know the age of users, without collecting vast amounts of personal information. These include:

  • Age estimation: a user’s age is estimated from a live facial image. They do not need to use identity documents or share any personal information. As soon as their age is estimated, their image is deleted – protecting their privacy at all times. Facial age estimation is 99% accurate and works fairly across all skin tones and ages.
  • Digital ID app: a free app which allows users to verify their age and identity using a government-issued identity document. Once verified, users can use the app to share specific information – they could just share their age or an ‘over 18’ proof of age.
From Yoti.

Stories from encrypted message services

From WhatsApp.

Not surprisingly, message encryption services are telling a different story.

MailOnline has approached WhatsApp’s parent company Meta for comment now that the Bill has received Royal Assent, but the firm has so far refused to comment.

Will Cathcart, Meta’s head of WhatsApp, said earlier this year that the Online Safety Act was the most concerning piece of legislation being discussed in the western world….

[T]o comply with the new law, the platform says it would be forced to weaken its security, which would not only undermine the privacy of WhatsApp messages in the UK but also for every user worldwide. 

‘Ninety-eight per cent of our users are outside the UK. They do not want us to lower the security of the product, and just as a straightforward matter, it would be an odd choice for us to choose to lower the security of the product in a way that would affect those 98 per cent of users,’ Mr Cathcart has previously said.

From Daily Mail.

Stories from services with contributed content

From Wikipedia.

And contributed content services are also telling their own story.

Companies, from Big Tech down to smaller platforms and messaging apps, will need to comply with a long list of new requirements, starting with age verification for their users. (Wikipedia, the eighth-most-visited website in the UK, has said it won’t be able to comply with the rule because it violates the Wikimedia Foundation’s principles on collecting data about its users.)

From Wired.

What is YOUR firm’s story?

All of these firms have shared their stories either before or after the Act became law, and those stories will change depending upon what Ofcom decides.

But what about YOUR firm?

Is your firm affected by the UK Online Safety Act, and the future implementation of the Act by Ofcom?

Do you have a story that you need to tell to achieve your firm’s goals?

Do you need an extra, experienced hand to help out?

Learn how Bredemarket can create content that drives results for your firm.

Click the image below.

The Imperfect Way to Enforce New York’s Child Data Protection Act

It’s often good to use emotion in your marketing.

For example, when biometric companies want to justify the use of their technology, they have found that it is very effective to position biometrics as a way to combat sex trafficking.

Similarly, moves to rein in social media are positioned as a way to preserve mental health.

By Marc NL at English Wikipedia – Transferred from en.wikipedia to Commons., Public Domain, https://commons.wikimedia.org/w/index.php?curid=2747237

Now that’s a not-so-pretty picture, but it effectively speaks to emotions.

“If poor vulnerable children are exposed to addictive, uncontrolled social media, YOUR child may end up in a straitjacket!”

In New York state, four government officials have declared that the ONLY way to preserve the mental health of underage social media users is via two bills, one of which is the “New York Child Data Protection Act.”

But there is a challenge to enforce ALL of the bill’s provisions…and only one way to solve it. An imperfect way—age estimation.

This post only briefly addresses the alleged mental health issues of social media before plunging into one of the two proposed bills to solve the problem. It then examines a potentially unenforceable part of the bill and a possible solution.

Does social media make children sick?

Letitia “Tish” James is the 67th Attorney General for the state of New York. From https://ag.ny.gov/about/meet-letitia-james

On October 11, a host of New York State government officials, led by New York State Attorney General Letitia James, jointly issued a release with the title “Attorney General James, Governor Hochul, Senator Gounardes, and Assemblymember Rozic Take Action to Protect Children Online.”

Because they want to protect the poor vulnerable children.

By Paolo Monti – Available in the BEIC digital library and uploaded in partnership with BEIC Foundation.The image comes from the Fondo Paolo Monti, owned by BEIC and located in the Civico Archivio Fotografico of Milan., CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=48057924

And because the major U.S. social media companies are headquartered in California. But I digress.

So why do they say that children need protection?

Recent research has shown devastating mental health effects associated with children and young adults’ social media use, including increased rates of depression, anxiety, suicidal ideation, and self-harm. The advent of dangerous, viral ‘challenges’ being promoted through social media has further endangered children and young adults.

From https://ag.ny.gov/child-online-safety

Of course one can also argue that social media is harmful to adults, but the New Yorkers aren’t going to go that far.

So they are just going to protect the poor vulnerable children.

CC BY-SA 4.0.

This post isn’t going to deeply analyze one of the two bills the quartet have championed, but I will briefly mention that bill now.

  • The “Stop Addictive Feeds Exploitation (SAFE) for Kids Act” (S7694/A8148) defines “addictive feeds” as those that are arranged by a social media platform’s algorithm to maximize the platform’s use.
  • Those of us who are flat-out elderly vaguely recall that this replaced the former “chronological feed” in which the most recent content appeared first, and you had to scroll down to see that really cool post from two days ago. New York wants the chronological feed to be the default for social media users under 18.
  • The bill also proposes to limit under 18 access to social media without parental consent, especially between midnight and 6:00 am.
  • And those who love Illinois BIPA will be pleased to know that the bill allows parents (and their lawyers) to sue for damages.

Previous efforts to control underage use of social media have faced legal scrutinity, but since Attorney General James has sworn to uphold the U.S. Constitution, presumably she has thought about all this.

Enough about SAFE for Kids. Let’s look at the other bill.

The New York Child Data Protection Act

The second bill, and the one that concerns me, is the “New York Child Data Protection Act” (S7695/A8149). Here is how the quartet describes how this bill will protect the poor vulnerable children.

CC BY-SA 4.0.

With few privacy protections in place for minors online, children are vulnerable to having their location and other personal data tracked and shared with third parties. To protect children’s privacy, the New York Child Data Protection Act will prohibit all online sites from collecting, using, sharing, or selling personal data of anyone under the age of 18 for the purposes of advertising, unless they receive informed consent or unless doing so is strictly necessary for the purpose of the website. For users under 13, this informed consent must come from a parent.

From https://ag.ny.gov/child-online-safety

And again, this bill provides a BIPA-like mechanism for parents or guardians (and their lawyers) to sue for damages.

But let’s dig into the details. With apologies to the New York State Assembly, I’m going to dig into the Senate version of the bill (S7695). Bear in mind that this bill could be amended after I post this, and some of the portions that I cite could change.

The “definitions” section of the bill includes the following:

“MINOR” SHALL MEAN A NATURAL PERSON UNDER THE AGE OF EIGHTEEN.

From https://www.nysenate.gov/legislation/bills/2023/S7695, § 899-EE, 2.

This only applies to natural persons. So the bots are safe, regardless of age.

Speaking of age, the age of 18 isn’t the only age referenced in the bill. Here’s a part of the “privacy protection by default” section:

§ 899-FF. PRIVACY PROTECTION BY DEFAULT.

1. EXCEPT AS PROVIDED FOR IN SUBDIVISION SIX OF THIS SECTION AND SECTION EIGHT HUNDRED NINETY-NINE-JJ OF THIS ARTICLE, AN OPERATOR SHALL NOT PROCESS, OR ALLOW A THIRD PARTY TO PROCESS, THE PERSONAL DATA OF A COVERED USER COLLECTED THROUGH THE USE OF A WEBSITE, ONLINE SERVICE, ONLINE APPLICATION, MOBILE APPLICA- TION, OR CONNECTED DEVICE UNLESS AND TO THE EXTENT:

(A) THE COVERED USER IS TWELVE YEARS OF AGE OR YOUNGER AND PROCESSING IS PERMITTED UNDER 15 U.S.C. § 6502 AND ITS IMPLEMENTING REGULATIONS; OR

(B) THE COVERED USER IS THIRTEEN YEARS OF AGE OR OLDER AND PROCESSING IS STRICTLY NECESSARY FOR AN ACTIVITY SET FORTH IN SUBDIVISION TWO OF THIS SECTION, OR INFORMED CONSENT HAS BEEN OBTAINED AS SET FORTH IN SUBDIVISION THREE OF THIS SECTION.

From https://www.nysenate.gov/legislation/bills/2023/S7695

So a lot of this bill depends upon whether a person is over or under the age of eighteen, or over or under the age of thirteen.

And that’s a problem.

How old are you?

The bill needs to know whether or not a person is 18 years old. And I don’t think the quartet will be satisfied with the way that alcohol websites determine whether someone is 21 years old.

This age verification method is…not that robust.

Attorney General James and the others would presumably prefer that the social media companies verify ages with a government-issued ID such as a state driver’s license, a state identification card, or a national passport. This is how most entities verify ages when they have to satisfy legal requirements.

For some people, even some minors, this is not that much of a problem. Anyone who wants to drive in New York State must have a driver’s license, and you have to be at least 16 years old to get a driver’s license. Admittedly some people in the city never bother to get a driver’s license, but at some point these people will probably get a state ID card.

You don’t need a driver’s license to ride the New York City subway, but if the guitarist wants to open a bank account for his cash it would help him prove his financial identity. By David Shankbone – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=2639495
  • However, there are going to be some 17 year olds who don’t have a driver’s license, government ID or passport.
  • And some 16 year olds.
  • And once you look at younger people—15 year olds, 14 year olds, 13 year olds, 12 year olds—the chances of them having a government-issued identification document are much less.

What are these people supposed to do? Provide a birth certificate? And how will the social media companies know if the birth certificate is legitimate?

But there’s another way to determine ages—age estimation.

How old are you, part 2

As long-time readers of the Bredemarket blog know, I have struggled with the issue of age verification, especially for people who do not have driver’s licenses or other government identification. Age estimation in the absence of a government ID is still an inexact science, as even Yoti has stated.

Our technology is accurate for 6 to 12 year olds, with a mean absolute error (MAE) of 1.3 years, and of 1.4 years for 13 to 17 year olds. These are the two age ranges regulators focus upon to ensure that under 13s and 18s do not have access to age restricted goods and services.

From https://www.yoti.com/wp-content/uploads/Yoti-Age-Estimation-White-Paper-March-2023.pdf

So if a minor does not have a government ID, and the social media firm has to use age estimation to determine a minor’s age for purposes of the New York Child Data Protection Act, the following two scenarios are possible:

  • An 11 year old may be incorrectly allowed to give informed consent for purposes of the Act.
  • A 14 year old may be incorrectly denied the ability to give informed consent for purposes of the Act.

Is age estimation “good enough for government work”?

Why Age-Restricted Gig Economy Companies Need Continuous Authentication (and Liveness Detection)

If you ask any one of us in the identity verification industry, we’ll tell you how identity verification proves that you know who is accessing your service.

  • During the identity verification/onboarding step, one common technique is to capture the live face of the person who is being onboarded, then compare that to the face captured from the person’s government identity document. As long as you have assurance that (a) the face is live and not a photo, and (b) the identity document has not been tampered, you positively know who you are onboarding.
  • The authentication step usually captures a live face and compares it to the face that was captured during onboarding, thus positively showing that the right person is accessing the previously onboarded account.

Sound like the perfect solution, especially in industries that rely on age verification to ensure that people are old enough to access the service.

Therefore, if you are employing robust identity verification and authentication that includes age verification, this should never happen.

By LukaszKatlewa – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=49248622

Eduardo Montanari, who manages delivery logistics at a burger shop north of São Paulo, has noticed a pattern: Every time an order pickup is assigned to a female driver, there’s a good chance the worker is a minor.

From https://restofworld.org/2023/underage-gig-workers-brazil/

An underage delivery person who has been onboarded and authenticated, and whose age has been verified? That’s impossible, you say! Read on.

31,000 people already know how to bypass onboarding and authentication

Rest of World wrote an article (tip of the hat to Bianca Gonzalez of Biometric Update) entitled “Underage gig workers keep outsmarting facial recognition.

Outsmarting onboarding

How do the minors do it?

On YouTube, a tutorial — one of many — explains “how to deliver as a minor.” It has over 31,000 views. “You have to create an account in the name of a person who’s the right age. I created mine in my mom’s name,” says a boy, who identifies himself as a minor in the video.

From https://restofworld.org/2023/underage-gig-workers-brazil/
From https://www.youtube.com/watch?v=59vaKab4g2M. “Botei no da minha mãe não conta da minha.” (“I put it on my mother’s account, it doesn’t count on mine.”)

Once a cooperative parent or older sibling agrees to help, the account is created in the older person’s name, the older person’s face and identity document is used to create the account, and everything is valid.

Outsmarting authentication

Yes, but what about authentication?

That’s why it’s helpful to use a family member, or someone who lives in the minor’s home.

Let’s say little Maria is at home, during her homework, when her gig economy app rings with a delivery request. Now Maria was smart enough to have her older sister Irene or her mama Cecile perform the onboarding with the delivery app. If she’s at home, she can go to Irene or Cecile, have them perform the authentication, and then she’s off on her bike to make money.

(Alternatively, if the app does not support liveness detection, Maria can just hold a picture of Irene or Cecile up to the camera and authenticate.)

  • The onboarding process was completed by the account holder.
  • The authentication was completed by the account holder.
  • But the account holder isn’t the one that’s actually using the service. Once authentication is complete, anyone can access the service.

So how do you stop underage gig economy use?

According to Rest of World, one possible solution is to tattle on underage delivery people. If you see something, say something.

But what’s the incentive for a restaurant owner or delivery recipient to report that their deliveries are being performed by a kid?

“The feeling we have is that, at least this poor boy is working. I know this is horrible, but here in Brazil we end up seeing it as an opportunity … It’s ridiculous,” (psychologist Regiane Couto) said.

From https://restofworld.org/2023/underage-gig-workers-brazil/

A much better solution is to replace one-time authetication with continuous authentication, or at least be smarter in authentication. For example, a gig delivery worker could be required to authenticate at multiple points in the process:

  • When the worker receives the delivery request.
  • When the worker arrives at the restaurant.
  • When the worker makes the delivery.

It’s too difficult to drag big sister Irene or mama Cecile to ALL of these points.

As an added bonus, these authetications provide timestamps of critical points in the delivery process, which the delivery company and/or restaurant can use for their analytics.

Problem solved.

Except that little Maria doesn’t have any excuse and has to complete her homework.

This Post Has Nothing to Do With Age Verification

My previous post on the complexity of multi-purpose devices included the phrase “When I was a kid.”

Probably shouldn’t have done that.

By Vinther et al. – 3D Camouflage in an Ornithischian Dinosaur, Current Biology (2016), https://dx.doi.org/10.1016/j.cub.2016.06.065, CC BY 4.0, https://commons.wikimedia.org/w/index.php?curid=51767365

Can There Be Too Much Encryption and Age Verification Regulation?

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Approximately 2,700 years ago, the Greek poet Hesiod is recorded as saying “moderation is best in all things.” This applies to government regulations, including encryption and age verification regulations. As the United Kingdom’s House of Lords works through drafts of its Online Safety Bill, interested parties are seeking to influence the level of regulation.

The July 2023 draft of the Online Safety Bill

On July 25, 2023, Richard Allan of Regulate.Tech provided his assessment of the (then) latest draft of the Online Safety Bill that is going through the House of Lords.

In Allan’s assessment, he wondered whether the mandated encryption and age verification regulations would apply to all services, or just critical services.

Allan considered a number of services, but I’m just going to hone in on two of them: WhatsApp and Wikipedia.

The Online Safety Bill and WhatsApp

WhatsApp is owned by a large American company called Meta, which causes two problems for regulators in the United Kingdom (and in Europe):

  • Meta is a large company.
  • Meta is an American company.

WhatsApp itself causes another problem for UK regulators:

  • WhatsApp encrypts messages.

Because of these three truths, UK regulators are not necessarily inclined to play nice with WhatsApp, which may affect whether WhatsApp will be required to comply with the Online Safety Bill’s regulations.

Allan explains the issue:

One of the powers the Bill gives to OFCOM (the UK Office of Communications) is the ability to order services to deploy specific technologies to detect terrorist and child sexual exploitation and abuse content….

But there may be cases where a provider believes that the technology it is being ordered to deploy would break essential functionality of its service and so would prefer to leave the UK rather than accept compliance with the order as a condition of remaining….

If OFCOM does issue this kind of order then we should expect to see some encrypted services leave the UK market, potentially including very popular ones like WhatsApp and iMessage.

From https://www.regulate.tech/online-safety-bill-some-futures-25th-july-2023/

And this isn’t just speculation on Allan’s part. Will Cathcart has been complaining about the provisions of the draft bill for months, especially since it appears that WhatsApp encryption would need to be “dumbed down” for everybody to comply with regulations in the United Kingdom.

Speaking during a UK visit in which he will meet legislators to discuss the government’s flagship internet regulation, Will Cathcart, Meta’s head of WhatsApp, described the bill as the most concerning piece of legislation currently being discussed in the western world.

He said: “It’s a remarkable thing to think about. There isn’t a way to change it in just one part of the world. Some countries have chosen to block it: that’s the reality of shipping a secure product. We’ve recently been blocked in Iran, for example. But we’ve never seen a liberal democracy do that.

“The reality is, our users all around the world want security,” said Cathcart. “Ninety-eight per cent of our users are outside the UK. They do not want us to lower the security of the product, and just as a straightforward matter, it would be an odd choice for us to choose to lower the security of the product in a way that would affect those 98% of users.”

From https://www.theguardian.com/technology/2023/mar/09/whatsapp-end-to-end-encryption-online-safety-bill

In passing, the March Guardian article noted that WhatsApp requires UK users to be 16 years old. This doesn’t appear to be an issue for Meta, but could be an issue for another very popular online service.

The Online Safety Bill and Wikipedia

So how does the Online Safety Bill affect Wikipedia?

Wikipedia article about the Online Safety Bill as of August 1, 2023. https://en.wikipedia.org/wiki/Online_Safety_Bill

It depends on how the Online Safety Bill is implemented via the rulemaking process.

As in other countries, the true effects of legislation aren’t apparent until the government writes the rules that implement the legislation. It’s possible that the rulemaking will carve out an exemption allowing Wikipedia to NOT enforce age verification. Or it’s possible that Wikipedia will be mandated to enforce age verification for its writers.

Let’s return to Richard Allan.

If they do not (carve out exemptions) then there could be real challenges for the continued operation of some valuable services in the UK given what we know about the requirements in the Bill and the operating principles of services like Wikipedia.

For example, it would be entirely inconsistent with Wikipedia’s privacy principles to start collecting additional data about the age of their users and yet this is what will be expected from regulated services more generally.

From https://www.regulate.tech/online-safety-bill-some-futures-25th-july-2023/

Left unsaid is the same issue that affects encryption: age verification for Wikipedia may be required in the United Kingdom, but may not be required for other countries.

It’s no surprise that Jimmy Wales of Wikipedia has a number of problems with the Online Safety Bill. Here’s just one of them.

(Wales) used the example of Wikipedia, in which none of its 700 staff or contractors plays a role in content or in moderation.

Instead, the organisation relies on its global community to make democratic decisions on content moderation, and have contentious discussions in public.

By contrast, the “feudal” approach sees major platforms make decisions centrally, erratically, inconsistently, often using automation, and in secret.

By regulating all social media under the assumption that it’s all exactly like Facebook and Twitter, Wales said that authorities would impose rules on upstart competitors that force them into that same model.

From https://www.itpro.com/business-strategy/startups/370036/jimmy-wales-online-safety-bill-could-devastate-small-businesses

And the potential regulations that could be imposed on that “global community” would be anathema to Wikipedia.

Wikipedia will not comply with any age checks required under the Online Safety Bill, its foundation says.

Rebecca MacKinnon, of the Wikimedia Foundation, which supports the website, says it would “violate our commitment to collect minimal data about readers and contributors”.

From https://www.bbc.com/news/technology-65388255

Regulation vs. Privacy

One common thread between these two cases is that implementation of the regulations results in a privacy threat to the affected individuals.

  • For WhatsApp users, the privacy threat is obvious. If WhatsApp is forced to fully or partially disable encryption, or is forced to use an encryption scheme that the UK Government could break, then the privacy of every message (including messages between people outside the UK) would be threatened.
  • For Wikipedia users, anyone contributing to the site would need to undergo substantial identity verification so that the UK Government would know the ages of Wikipedia contributors.

This is yet another example of different government agencies working at cross purposes with each other, as the “catch the pornographers” bureaucrats battle with the “preserve privacy” advocates.

Meta, Wikipedia, and other firms would like the legislation to explicitly carve out exemptions for their firms and services. Opponents say that legislative carve outs aren’t necessary, because no one would ever want to regulate Wikipedia.

Yeah, and the U.S. Social Security Number isn’t an identificaiton number either. (Not true.)