Spilling One of My Secrets on Differentiation

(Wildebeest picture Imagen 3/Google Gemini)

I recently interviewed for a full-time position with an identity/biometrics company.

The hiring manager and I agreed that differentiation is sorely lacking in the industry.

However, the company did NOT agree that I was the person to lead their firm’s product differentiation efforts.

But this, combined with the upcoming completion of a Bredemarket project later this week, provides an opportunity.

Their loss is your gain

Bredemarket can now help others in the identity/biometric industry, including the hiring firm’s direct competitors, with THEIR differentiation—in the same way Bredemarket has differentiated other companies.

So I am going to help SOME company differentiate itself from the me-too “trust us” crowd

But how?

I won’t tell everything, but I will give away ONE of my secrets. 

Which isn’t a secret.

My baby’s got a not-so-secret secret

As you probably know, I like to ask questions before starting a content, proposal, or analysis project. And the first of my questions is critical for differentiation.

Why?

No…that’s the question. Why?

The life experiences of founders are very different. After all, the reason Bill Gates got into the computer business is different than the reason Steve Jobs entered the business. 

  • What if Jobs had never studied calligraphy at Reed? 
  • What if Gates had studied calligraphy at Harvard? 

The world would be very different.

Book ‘em, Danno 

I’ve written about the why question. Here’s an excerpt:

“Before I can write a case study about how your Magnificent Gizmo cures bad breath, I need to understand WHY you’re in the good breath business in the first place. Did you have an unpleasant childhood experience? Were you abandoned at the altar? WHY did you care enough to create the Magnificent Gizmo in the first place?

“Once I (and you) agree on the why, everything else will flow from that, and your own end users will benefit in the process.”

Give me that origin story and I can differentiate you and your product. Whether it’s your breath gizmo or your identity verification solution, we now have a story that your foolish inferior competitors do not have. 

THEY are just mere moneymakers. 

YOU are the enlightened giving individual solving a problem that has bugged you for years, making the world a better place.

So tell your story…and differentiate yourself!

Why No BOI?

(Business terrorist image Imagen 3/Google Gemini)

I asked my good buddy Google Gemini to describe the court arguments against FinCEN beneficial ownership reporting (which as of this hour is on a court-mandated hold pending a possible Supreme Court stay). Two of the items identified by Gemini are Bill of Rights related.

“Some argue the reporting requirements force businesses to disclose information about their owners, which they consider a form of compelled speech. The First Amendment protects freedom of expression, and this argument suggests the government is overstepping its bounds.”

“Critics argue that the collection of beneficial ownership information constitutes a search under the Fourth Amendment. They contend that this collection is overly broad and lacks sufficient justification to meet the constitutional standard of reasonableness.”

Human sources, including Engage Wealth Advisors, mention these same concerns.

So the big boys are still subject to KYC, KYB, and AML regulations, while the little boys (sole proprietors) aren’t. The ones in the middle who would have been subject to the Corporate Transparency Act remain in a state of limbo.

Of course, if an anonymous entity claimed that BOI opponents are Putin lovers who want to hide terrorist activities, those same opponents would want to know who is saying that about them. What’s good for me isn’t good for thee…

Oh BOI Again, Subject to Change

On December 23, 2024, we learned that Beneficial Ownership Information (BOI) reporting WOULD be required, albeit later than originally planned.

The next day, December 24, I wrote a Bredemarket blog post about this.

Two days later, December 26, my December 24 blog post was already outdated. 

“On December 26, 2024, a different panel from the Fifth Circuit issued an order that vacated the court’s prior December 23 order granting a stay of the preliminary injunction. As a result, the injunction issued in Texas Top Cop Shop remains in effect nationwide and reporting companies are currently not required to file beneficial ownership information with FinCEN.”

The notice above was published on January 4.

Check back on January 6.

Meta Verified is Worthless

I thought X’s blue checks were bad enough, but Meta has topped (or bottomed) Elon in the realm of meaningless identity verification.

The janeaustenpen Instagram account is Meta verified.

From janeaustenpen on Instagram: Meta Verified!

Even though Jane Austen is dead.

Come to think of it, Austen never had a driver’s license. How did she get verified?

But Meta’s AI creation isn’t dead.

And you can’t block “her.”

And probably can’t report “her” for impersonation.

I really dread what LinkedIn is planning. Will Henry Ford dispense advice? Steve Jobs?

Lack of Differentiation Limits Your Available Talent

I’ve talked about differentiation ad nauseam, and even created a video about it last spring.

And I’ve provided some examples of lack of differentiation from my own industry:

  • (Company I) “Reimagine trust.”
  • (Company J) “To protect against fraud and financial crime, businesses online need to know and trust that their customers are who they claim to be — and that these customers continue to be trustworthy.”
  • (Company M) “Trust is the core of any successful business relationship. As the digital revolution continues to push businesses and financial industries towards digital-first services, gaining digital trust with consumers will be of utmost importance for survival.”
  • (Company O) “Create trust at onboarding and beyond with a complete, AI-powered digital identity solution built to help you know your customers online.”
  • (Company P) “Trust that users are who they say they are, and gain their trust by humanizing the identity experience.”
  • (Company V) “Stop fraud. Build trust. Identity verification made simple.”

This isn’t effective. Trust me.

But prospective customers aren’t the only ones who are turned off by “me-too” messaging.

Further ramifications of lack of differentiation

What about prospective employees who don’t want to apply to your company because they see no compelling reason to do so?

I’ll grant that the tech job market is so out of balance right now that people are applying to ANYTHING.

But the more choosy ones are…more choosy in their applications. Just like choosy mothers choose…you know.

I recently received this message from a product marketer after I shared a particular identity/biometric job description with them.

Not so sure that company is well positioned for evolving identity landscape.

From a selfish perspective, this benefits me, because I DID apply for this position while they DIDN’T. Reducing the competition increases my chances of getting the job.

But the company (which I’m not naming) doesn’t benefit, because at least one experienced identity verification product marketer doesn’t want to work for them.

So be sure to differentiate…as long as the differentiation resonates with your hungry people (target audience). If your audience is repelled by your differentiation, then that’s a problem with your customer focus.

From the Gary Fly / Brooks Group article “7 Tips for Implementing a Customer-Centric Strategy,” at https://brooksgroup.com/sales-training-blog/7-tips-implementing-customer-centric-strategy/.

Now Bredemarket can’t help you with your job search, because I’m certainly not an expert in that. But I can ask you questions that help you create content that conveys that your product is great and your competitors’ products…are not so good.

Visit Bredemarket’s “CPA” page to learn how I can help your firm’s content (and analysis, and proposals), and to schedule a meeting.

Bredemarket’s “CPA.”

Identity/biometric CMOs, Are You Content With Silence?

(Part of the biometric product marketing expert series)

(Silence image Google Gemini)

If you’re a Chief Marketing Officer at an identity/biometric company, you are well aware that a challenging 2025 is just around the corner. How do you claim awareness for your products and services when your competitors are posting content?

I know how many firms approach this: silence, or saying nothing. It sounds like the wrong thing to do…and it is!

Bredemarket helps its clients say something, if they choose to speak. Some of Bredemarket’s prospects have opted to wait months before letting Bredemarket create content for them—blog posts, articles, case studies, white papers, proposals, analyses.

Some prospects never become clients, so I never create content for them. A few are no longer in business today. Correlation doesn’t equal causation, but maybe Bredemarket could have helped keep the doors open.

For these reasons, I think that saying something is better than silence.

But not just anything. Before Bredemarket writes a single word for its clients, I obtain the answers to seven questions about your content:

Then I work with you in an iterative fashion to create the content you need.

So don’t maintain silence. Schedule a free meeting with me to move forward now.

Know Your…Everyone

It all started with “Know Your Customer,” a shorthand phrase used by financial institutions and related entities who need to know who their customers are.

But then various governments, industries, and entities got into the act with their own variants, such as “Know Your Business.”

I was curious about how many of these “know your” variants I’ve discussed in the Bredemarket blog. Here’s what I found:

I’m sure I’ll come up with some others.

Title vs. Physical Possession of a Vehicle

(2002 Ford Excursion image public domain)

I’ve talked about non-person entities (NPEs) before, but usually about a computer, or a file (such as a top secret file).

What about sport utility vehicles (SUVs)? 

Or houses?

But I’m going to concentrate on sport utility vehicles here.

Because of their expense, certain NPEs such as vehicles and real estate are associated with title, or proof of ownership. 

Just because I have physical possession of a car or house doesn’t mean that I’m the lawful owner. Maybe I am house sitting. Or renting a car. Or I am a squatter or thief. When it comes to legal (and financial) title, possession is NOT 9/10ths of the law. Otherwise, Hilton and Hertz would be out of business.

Old anti-Richard Nixon ad.

But what happens when the physical NPE and the title diverge? Two victims of now-convicted car salesman Ronald Johnson found out the hard way, according to KTTN:

“In 2022, Johnson orchestrated a scheme that led to a Pennsylvania buyer paying $41,750 for a 2002 Ford Excursion that he had already sold to a South Dakota buyer for $45,000. The South Dakota buyer received the title, while the Pennsylvania buyer was given the SUV, leaving the latter unable to register the vehicle lawfully.”

But how do you verify that the title is real? For vehicles:

“The title should have a watermark, a raised seal, a unique vehicle identification number, a unique title number, and the owner’s information.”

And as for the owner, my regular readers know how to verify THAT.