“Comply with all privacy laws and regulations. This should be a given, but sometimes vendors are lax in this area. If your firm violates the law, and you are caught, you will literally pay the price.”
Ask companies doing business in the GDPR region, Illinois, Texas, and elsewhere how hefty those fines could be. Meta alone has received billions of dollars of fines in Ireland (EU) and over a billion dollars in Texas.
The underlying article is gated, but here is what the public summary says:
“Police and federal agencies have found a controversial new way to skirt the growing patchwork of laws that curb how they use facial recognition: an AI model that can track people based on attributes like body size, gender, hair color and style, clothing, and accessories.
“The tool, called Track and built by the video analytics company Veritone, is used by 400 customers….”
Video analytics is nothing new. Viewing a picture of a particular backpack was a critical investigative lead after the Boston Marathon bombing. Two years later, I was adapting Morpho’s video analytics tool (now IDEMIA’s Augmented Vision) to U.S. use.
And it’s important to note that this is not strictly an IDENTIFICATION tool. Just because a tool finds someone with a particular body size, gender, hair color and style, clothing, and accessories means nothing. Hundreds of people may share those same attributes.
But when you combine them with an INDIVIDUALIZATION tool such as facial recognition…only then can you uniquely identify someone. (Augmented Vision can do this.)
And if facial recognition itself is only useful as an investigative lead…then video analytics without facial recognition is also only useful as an investigative lead.
Um, how do you know that you will blow the world away?
“Our leader says so. And she knows what she’s talking about. She attended Stanford.”
But is anyone checking your assumptions?
“Of course. All 23 employees…forget I said that number.”
But what about your prospects? What are they saying?
“We know they will love it!”
Did they say they will love it?
“We know they will!”
What if the prospects learn about your stealth product and decide it sucks? And all the years you’ve spent developing in isolation are in vain because of a lack of true customer focus?
“That won’t happen. Our leader knows what she’s talking about. She founded one successful company, and uses that experience to guide us remotely from Texas.”
Who is this leader?
“Elizabeth Holmes. Have you heard of her?”
Elizabeth Holmes picture public domain.
Ending the Isolation
There are potentially valid reasons for entering stealth mode, including protecting trade secrets and keeping the competition away.
But…there is a risk if you also keep the prospects away from your stealth mode operations and fail to engage with them. Who knows—maybe your prospects might have some ideas of what they need, and that information might be good to know. Your unicorn rockstar fearless dear leader may not know EVERYTHING.
If you want to work out a strategy for getting prospects engaged, let me ask you a few questions. Book a free meeting at https://bredemarket.com/cpa/
“Store only the minimum necessary personal information. If you don’t need to keep certain data, don’t store it. I’m sure our decentralized identity friends will agree with this.”
“Convert biometric into sharded, anonymized bits (“anonybits”)
“Distribute the “anonybits” throughout the multi-party cloud environment for storage, where they are kept and never retrieved or reassembled, even for matching”
“Collect only the minimum necessary personal information. If you don’t need certain data, don’t collect it. If it’s never collected, fraudster hackers can never steal it.”
Let’s pick on Workday. Job applicants know why. Workday’s default configuration (which many companies don’t change) is to require job applicants to set up an account with login and password.
But what happens to that data when—not if—Workday is hacked?
I was wandering around my local (Upland, California) Staples on a Saturday afternoon. If I had arrived on a weekday, I could have applied for TSA PreCheck.
Only weekday hours, at least at the Staples on Mountain in Upland.
(No, I didn’t apply for TSA PreCheck in 2017 when MorphoTrak became part of MorphoTrust (when IDEMIA was formed) and I became eligible for a corporate discount. I didn’t predict a pandemic. Oops.)
Get ready for repurposing gone wild. This is the first of seven vendor suggestions I made in my Biometric Update guest post.
“Exercise transparency. Remember that some people are convinced that every piece of data collected by every biometric vendor is fed into a super-secret worldwide surveillance supercomputer maintained by shadowy forces. If you don’t educate your customers and their users on the truth—how data is shared, and how data is not shared—they will believe the lies.”