Five Reasons Why 17X Certified Resume Writer Pitches Fail

Are you a 17X Certified Resume Writer?

Do you seek your prospects by searching for LinkedIn profiles with green #OpenToWork banners?

Do you find that your prospects resist your pitches?

Here are five reasons why your pitches may not be resonating.

  1. You don’t say WHY you exist.
  2. You don’t say HOW you’ll make me a lot of money.
  3. You don’t say WHAT you will emphasize in my resume…because you never read my profile.
  4. You’re a “me too” resume writer.
  5. You say nothing about product marketing, identity, biometrics, or technology.

If you’re a 17x Certified Resume Writer with generic failing pitches, Bredemarket can’t fix your issues, but maybe someone else can.

The five reasons

Reason One: You don’t say WHY you exist

Let’s face it. 99% of the 17X Certified Resume Writer pitches read “You have an #OpenToWork banner, and I write resumes, so you should buy my services.”

This tells me NOTHING about you, or why you do what you do.

  • Was there a childhood experience that propelled you into the resume writing field?
  • Or did a simple tweak to your own resume propel you forward?
  • Or are you just doing this because it beats delivery driving?

Who are you? Why should I care?

Maybe you should do something like this. For example, here’s why my consulting firm Bredemarket exists:

I am John E. Bredehoft, and I have enjoyed writing for a while now….I guess I’m a “you can pry my keyboard out of my cold dead hands” type.

From https://bredemarket.com/who-i-am/.

Reason Two: You don’t say HOW you’ll make me a lot of money

Remember that I don’t care about your service. I care about how I’m going to get a company to hire me and pay me billions of dollars every year. (More or less.)

I’ve got the brains, you’ve got the looks, let’s make lots of money. By US Federal Reserve – Public Domain, https://commons.wikimedia.org/w/index.php?curid=70290373.

So, how will you do this? Do you have a process that results in stellar resumes? Or do you just type stuff at random and hope it comes out OK?

For example, here’s Bredemarket’s process. Did you see that my first two reasons in this particular post were “Why” and “How”? Now you know where I got those terms. And guess what comes next.

Reason Three: You don’t say WHAT you will emphasize in my resume…because you never read my profile

Be honest. When I see these pitches, I draw one of two conclusions:

  1. You saw my #OpenToWork banner and immediately fired off a generic pitch without looking at my LinkedIn profile, in which case I have no reason to work with you.
  2. You DID read my LinkedIn profile, but you’re such a poor communicator that you didn’t bother to say what you saw in my LinkedIn profile, in which case I have no reason to work with you.

Reason Four: You’re a “me too” resume writer

You may not realize this, but you are not the only 17X Certified Resume Writer out there. At the same time that you are sending your “You have an #OpenToWork banner, and I write resumes, so you should buy my services” pitch, other people are sending THEIR “You have an #OpenToWork banner, and I write resumes, so you should buy my services” pitch.

Your pitch doesn’t say why I should pick YOU. Or why you are great and why everyone else sucks. You all look the same to me.

As I look at your undifferentiated “me too” pitch and all of their undifferentiated “me too” pitches, none of which cover the “why,” “how,” or “what” of your 17X Certified Resume Writer services. When everyone says “me too” without differentiation, no one stands out.

By Ben Schumin – Own work, CC BY-SA 2.5, https://commons.wikimedia.org/w/index.php?curid=1123246

As I said earlier: “If the 17x certified resume writers are unable to convey THEIR OWN unique value, why should I believe that they can convey MINE?”

Reason Five: You say nothing about product marketing, identity, biometrics, or technology

I end up shaking my head at the pitches that use the following introductory question to send me through their sequence:

I’m curious about which specific role you intend to apply for?

(I had to edit that pitch quote because the original version I received had a space between “for” and the question mark. I am in the United States. Punctuate accordingly.)

If you had actually read my profile (see reason 3 above), you’d know that I self-describe (at least this week, pending future edits) as a “Senior Product Marketing Manager experienced in identity and technology.” You’d also know that I talk about #identity, #biometrics, #facialrecognition, and #productmarketingmanager. You’d also know that my advertised top skills are Product Marketing, Content Marketing, Artificial Intelligence (AI), and Competitive Intelligence.

From Sandeep Kumar, A. Sony, Rahul Hooda, Yashpal Singh, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research, “Multimodal Biometric Authentication System for Automatic Certificate Generation.”

That’s a wealth of information right there, even without looking at my work history, my skills, or my posts.

Too bad you didn’t use it in your pitch.

Time to fix it

I’ll grant that an introductory pitch doesn’t have a lot of real estate, but you should be able to rework your pitch to accommodate all five gaps in your current marketing.

Unfortunately, the word count for your pitch will be well below 400 words, the minimum word count that Bredemarket supports.

But you should be able to find someone.

Just avoid the people with the generic pitch.

SOMEONE is Using my 29 Years of Identity/Biometrics Experience

On behalf of a recruiter I am re-examining my consulting experience in the identity/biometric industry, and came to this realization:

If Bredemarket hasn’t consulted for you, it’s a guarantee that Bredemarket has applied its 29 years of identity/biometric experience consulting for your competitors.

Do you want your competitors to realize all the benefits?

I didn’t think so.

(Pizza Stories) Is Your Firm Hungry for Awareness?

Leftover pizza is the best pizza. Preparation credit: Pizza N Such, Claremont, California. Can I earn free pizza as a powerful influencer? Probably not, but I’ll disclose on the 0.00001% chance that I do.

I wrote a post about pizza that concluded as follows:

Tal’s lead was hungry for ghostwriting services, and when they saw that Tal offered such a service, they contacted him.

What does this mean? I’ll go into that in a separate post.

From (Pizza Stories) The Worst Time to READ a Pizza Post on Social Media.

Now that it’s time to write the “separate post,” I really don’t want to get into the mechanics of how posts that attract prospects (hungry people, target audience) increase awareness and help you convert prospects for your products and services.

So forget that. I’m going to tell a story instead about two executives at a fictional company that has a real problem. The executives’ names are Jones and Smith.

The story

Jones was troubled. Sales weren’t increasing, prospects weren’t appearing, and if this malaise continued the company would have to conduct a second round of layoffs. Jones knew that “rightsizing” would be disastrous, so the company needed another solution.

So Jones videoconferenced Smith and asked, “How can we make 2024 better than 2023?”

Smith replied, “Increasing sales calls could help, and ads could help, but there’s another way to increase our awareness with our prospects. We could create content on our website and on our social channels that spreads knowledge of our products and services.”

Jones exclaimed, “That’s great! We could get generative AI to create content for us!”

“No, not that!” Smith replied. “Generative AI text sounds like a bot wrote it, and makes us sound boring, just like everyone else using generative AI text. Do we want to sound like that and put our prospects to sleep?”

By Ilya Repin – Tretyakov Gallery, Moscow, Public Domain, https://commons.wikimedia.org/w/index.php?curid=60387757

“So we need a human writer,” Jones realized, “one who can describe all of the features of our products.”

“Absolutely not,” Smith emphasized. “Customers don’t care about our features. They care about the benefits we can provide to them. If we just list a bunch of features, they’ll say, ‘So what?'”

By Mindaugas Danys from Vilnius, Lithuania, Lithuania – scream and shout, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=44907034

“OK, we’ll go with benefits,” said Jones. “But why is content so important?”

Take blogging,” replied Smith. “The average company that blogs generates 55% more website visitors. B2B marketers that use blogs get 67% more leads than those who do not. Marketers who have prioritized blogging are 13x more likely to enjoy positive ROI. And 92% of companies who blog multiple times per day have acquired a customer from their blog.”

“Wow.” Jones was silent for a moment. “How do you know all of this stuff, Smith?”

“Because of the content that I’ve read online from a marketing and writing services company called Bredemarket. The company creates content to urge others to create content. Bredemarket eats its own wildebeest food.”

“Wildebeest?” Jones eyed Smith quizzically.

Black wildebeest. By derekkeats – Flickr: IMG_4955_facebook, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=14620744

“Never mind. The important thing is that Bredemarket’s marketing and writing services could help us increase awareness, and vault us over the companies that have blogs but don’t bother to post to them. In one industry, about one-third of the companies with blogs HAVEN’T SAID A SINGLE THING to their prospects and customers in the last two months. If we were in that industry, we could leapfrog over the silent companies.”

“That sounds great,” said Jones. “Let’s contact Bredemarket today.”

“Wonderful idea, Jones. By the way, I hear that Bredemarket excels at repurposing content also.”

The excited Jones asked Smith to contact Bredemarket, and then walked to a nearby venue and sang a song.

From https://www.youtube.com/watch?v=ifhcWeXIOZs

(Pizza Stories) The Worst Time to READ a Pizza Post on Social Media

Designed by Freepik.

Have you ever seen those posts from self-appointed gurus?

Specifically, the ones that authoritatively state the BEST time to WRITE a post on Instagram, or LinkedIn, or TikTok, or whatever?

I religiously ignore those posts for a simple reason: My country has multiple time zones. So the best time in one time zone may be the worst time in another time zone.

However, I can tell you the WORST time to READ a post in the PACIFIC Time Zone…if the post concerns pizza.

And I’ll explain what all this means…eventually.

Ophir Tal on awareness

In addition to saying WHEN to post, the gurus also provide authoritative (and often contradictory) advice about WHAT to post.

For example, some gurus assert that you MUST prioritize bottom of funnel (conversion) content over top of funnel (awareness) content because it’s most important to get people to buy.

Ophir Tal disagrees, and has evidence to support his position.

Ophir Tal on pizza

Ophir Tal self-identifies as a “LinkedIn Ghostwriter & Personal brand Builder for CEOs & Founders”…and part of the way he builds personal brands is via awareness. Here’s where Tal made this assertion about the importance of awareness.

Let’s look at Tal’s hook:

How I Got An Inbound Lead From A Post About Pizza

From Ophir Tal on LinkedIn.

This hook caught my attention. People want leads, and people like pizza, so I paid attention. But I also paid attention for a third reason that I’ll discuss later.

Tal describes how he wrote a LinkedIn post about a piece of pizza that he dropped by mistake, and how he acquired 9,400 views, 97 likes, and 112 comments from that single post. So he told the story a second time.

Tal then noted that the gurus would have recommended NOT posting this because he was “doing it wrong.” Specifically:

  • The post didn’t solve a problem for his potential clients. (Unless they regularly drop slices of pizza, I guess.)
  • It didn’t have a strong call to action.
  • It wasn’t targeted to his ideal clients. (Again, unless they regularly drop slices of pizza, or unless they love chicken wings.)

But despite doing everything wrong, that particular piece of content attracted the attention of someone “at a 6 figure ecom company.” After viewing the content, the reader looked at Tal’s profile and realized Tal could meet their need for ghostwriting services.

Tal earned a lead from his pizza post.

Again, this is only part of Tal’s story. I encourage you to read the rest here.

And now I’ll tell you the third reason why I paid attention to Tal’s post.

John Bredehoft on birthdays

As I noted above, I paid attention to Ophir Tal’s pizza post for two reasons:

  • People want leads.
  • People like pizza.

Now let’s jump back to a post I wrote all the way back in 2023, one that described why I’ve soured on the term “target audience.” (Or, in Tal’s words, “ideal clients.”) I started that post by wondering if the term “needy people” would be better than “target audience.” Yes, but not good enough.

I’ll grant that “needy people” has a negative connotation, like the person who is sad when people forget their birthday.

From “I’m Questioning Everything About Target Audiences, Including the Name.”

Why did I include that sentence?

I’ll let you in on a personal secret. When I wrote that, I was myself sad because a few people had forgotten my birthday.

Teddy alone at his pizza birthday party in 2018. Picture shared by Nick VinZant. Story here.

It turns out that these people had a VERY GOOD reason for forgetting my birthday. However, I cannot reveal this reason to you because the disclosure would force me to reveal someone’s personal identifiable information, or PII. (Mine.)

So after they remembered my birthday, one of them asked what I did for my birthday…and I told them that my wife, father-in-law, and brother-in-law went out to dinner.

For pizza.

And I also told them that there were leftovers, which my wife and I enjoyed a few days later.

Leftover pizza is the best pizza. Preparation credit: Pizza N Such, Claremont, California. Can I earn free pizza as a powerful influencer? Probably not, but I’ll disclose on the 0.00001% chance that I do.

A nice story, and while I was reading Ophir Tal’s story on dropped pizza, I realized that I had missed an opportunity to tell my own story about leftover pizza.

Time to channel Steve Jobs…

Oh, and there’s one more thing

I forgot to mention one thing about the Ophir Tal story.

When I read the story, it was around 4:00 pm in California.

So when I read about Tal’s dropped pizza, and thought about my leftover pizza (which I had already eaten)…I was hungry.

Target audience, needy people…hungry people

Coincidentally, “hungry people” is the phrase that I eventually decided was better than “needy people.”

Tal’s lead was hungry for ghostwriting services, and when they saw that Tal offered such a service, they contacted him.

What does this mean? I’ll go into that in a separate post.

But for now, remember that stories that raise awareness with your “hungry people” (target audience) are good stories to tell.

Maybe I should tell more stories.

I’m Questioning Everything About Target Audiences, Including the Name

As we close out 2023, I’ve been thinking about a lot of things.

Will 2024 be like 2021, in which the new year (2024) offers mimimal improvement over the preceding year (2023)? Reply hazy, try again later. (“And while tech layoffs slowed down in the summer and fall, it appears that cuts are ramping up yet again.”)

What new ways will we develop to better ghost people? Or will the old ways of ghosting continue to dominate the (lack of) conversation? (And if the person who ghosts is the ghoster, and the person who is ghosted is the ghostee…who is the ghost?)

Most importantly for this post, I’ve been thinking about the following: why are target audiences TARGETS, and why are they AUDIENCES? And is the term “target audience” the best description? (TL;DR: No.) If not, what’s a better description? (TL;DR: I don’t know.)

So let’s look at target audiences. And if you don’t mind, I’ve asked William Tell, Cheap Trick, Steve Dahl, Google Bard, Andrew Loog Oldham, and others to help me examine the topic, which will probably be Bredemarket’s last blog post of 2023.

What I’ve said about target audiences

Bredemarket has written a ton about the idea of a “target audience.” I have an information page devoted to target audiences, which cites a number of the posts I have written about target audiences. It’s even one of the seven sections of one of my e-books.

And now I’m thinking about changing it.

By Christian Gidlöf – Photo taken by Christian Gidlöf, Public Domain, https://commons.wikimedia.org/w/index.php?curid=2065930

But first I’ll explain where I’m coming from. Rather than diving into great detail, I’ll take a more, um, targeted approach and just quote a bit from the relevant information page.

There are roughly 8 billion people in the world. Most businesses don’t care about 7.99999 billion of these people; the businesses only care about 0.00001 billion (or fewer) people who will buy or recommend the business’ product or service.

Your content (or proposal) needs to resonate with these people. The others don’t matter.

From https://bredemarket.com/target-audience/.

That part is true…to a, um, point. But the quote obscures a lot. And the phrase “target audience” obscures even more.

The problem with the phrase “target audience”

I first started questioning the phrase “target audience” when I read this post from the Daily Copywriting page on LinkedIn. I’ll quote the part that, um, resonated with me.

Stop talking to people like they’re targets, start talking to them like they’re humans.

From https://www.linkedin.com/posts/daily-copywriting_copywriting-tip-stop-talking-to-people-activity-7144365103054819328-vy33/.

Daily Copywriting’s use of the word “target” as a pejorative got me thinking about my fave phrase “target audience.”

Let’s start with the first word. At its worst, “target” implies something that you shoot, in a William Tell sort of way. If your weapon hits the target, you and your son don’t die. If your weapon misses low, you kill your son. Is that what we marketers do? Hopefully not.

By Daniel Schwegler (ca. 1480 – ca. 1546), Hans Rudolf Manuel Deutsch (1525–1571) – Sebastian Münster, Cosmographia, Public Domain, https://commons.wikimedia.org/w/index.php?curid=12813293

Even at its best, “target” is just something that you get right. You’ve narrowed the 8 billion people to the few that really matter. So what?

Then we move to the second word of the fave phrase “target audience.” An audience is a group of people that sit in chairs while you perform your song and dance in front of them. (“These are the seven questions your content creator should ask you. Thank you for coming to my BRED talk.”)

  • Sometimes the audience just sits. Not good.
  • Sometimes the audience claps. A little better.
  • If you’re the Beatles or Cheap Trick, the audience screams. But still not enough.
From https://www.youtube.com/watch?v=-qgpewMCVjs.

Clapping or screaming is nice, but this doesn’t count as true engagement. I mean, in a way it would be nice if you scream with joy at this post, but it counts for nothing if you don’t actually buy Bredemarket’s marketing and writing services.

I’m forced to admit that there was one time where someone truly engaged his target audience—and that was during Steve Dahl’s “Disco Demolition Night.”

By Eddie Wagner – Original publication: 1979, Chicago Tribune Immediate source: https://www.chicagomag.com/chicago-magazine/july-2016/the-night-disco-died/, Fair use, https://en.wikipedia.org/w/index.php?curid=72807463

Dahl was not a disco fan, since he lost his WDAI radio job when his then-employer switched to a disco format. As a counter-reaction to disco, Dahl entertained baseball fans on Disco Demolition Night by destroying disco records between two games of a doubleheader. 7,000 fans stormed the field in delirious joy, wrecking the field, and the second game of the doubleheader was never played. This was NOT a good thing. But the White Sox survived, and even celebrated the 40th anniversary of the promotion. Dahl threw out the first pitch. Nothing exploded. But nothing was accomplished.

So if “target audience” isn’t the right term to use, what is?

The problem with the term “needy people”

I know that blogs are supposed to be the place where you mull about things and finalize them later, but sometimes I break the rules and mull about them BEFORE blogging about them. And that’s what I did when I reshared the Daily Copywriting post to the Bredemarket LinkedIn page, adding this comment:

Perhaps I should rework my phrase “target audience.”

Hmm…”needy people”?

From https://www.linkedin.com/posts/bredemarket_copywriting-tip-stop-talking-to-people-activity-7144742535775592448-UAGh/.

I’ll grant that “needy people” has a negative connotation, like the person who is sad when people forget their birthday. (Not “ghosting” per se, but perhaps a little “boo.”) But “needy people” is certainly better than “target audience.”

  • “Needy” is stronger than “target.” Rather than just representing a demographic, it actually represents people who truly NEED things. Just because a company needs content for its website doesn’t necessarily mean that it needs Bredemarket. Many companies have their own people to create content.
  • And for the reasons stated by Daily Copyrighting, “people” is stronger than “audience.” You are not a faceless audience that claps (or screams) when Bredemarket does its song and dance. You are people who work in a certain way, which I why I talk to people before creating content for them.

This “needy people” phrase sounded good a few days ago, but now that I’ve thought about it some more I see some problems with this formulation also. In addition to the negative connotations of the phrase, the mere fact that someone is “needy” doesn’t necessary mean that they will buy Bredemarket’s services. Take my identification of “needy people” from a few days ago:

My mini-survey shows that of the 40+ identity firms with blogs, about one-third of them HAVEN’T SAID A SINGLE THING to their prospects and customers in the last two months.

From https://bredemarket.com/2023/12/19/why-your-identity-company-isnt-saying-anything/

Yes, these companies are damaging their future prospects and need Bredemarket. But none of these companies has approached Bredemarket, or any other marketing and writing consultant, or their in-house people.

  • Perhaps they don’t see the problem at all.
  • Perhaps they see the problem, but don’t want to spend money (even a few hundred dollars) to fix it.
  • Perhaps they see the problem but don’t consider it as critically important as the other problems they face. Rather than spending a few hundred dollars, some companies are saving millions of dollars by “rightsizing” by 10-20% and cutting marketing budgets. They’re just fine with spiderweb-covered blog pages.

Because “needy people” doesn’t capture my meaning, I’ll do the recommended thing and use this blog post to throw up another idea.

The problem with the term “hungry people”

My latest iteration of “target audience” is “hungry people.” I figure that unlike “needy people,” “hungry people” are more inspired to act on their needs. They don’t just clap or scream; they are motivated to search for something to eat.

By Heart Attack Grill – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=17291715

Using my example of the non-blogging identity firms, perhaps some of those quiet firms are troubled by their lack of communication with their prospects and clients. Rather than doing nothing, these firms are ready to plug their communications gap. But will they plug it with healthy food, or with junk food?

Even without writers, companies can unleash a content creation boom with generative AI. By feeding the AI brand guidelines, target audience data, and product specifics, they can churn out blog posts, ad copy, product descriptions, and even social media snippets. This AI assistant generates captivating headlines, outlines engaging narratives, and drafts basic texts, all while maintaining brand voice and SEO optimization. AI handles the heavy lifting, freeing up resources for strategic planning and audience engagement, boosting content output from silence to symphony.

I know this may surprise you, but I didn’t write the paragraph above. Google Bard did. And perhaps some hungry companies will opt for the free route and let generative AI write their content rather than contracting or employing a content marketer. Silence to symphony for a $0 budget! I consider this bittersweet.

I let the melody shine, let it cleanse my mind, I feel free now. Even though the melody was from Andrew Loog Oldham, uncredited, resulting in a decades-long copyright dispute between the Verve and the Rolling Stones. From https://www.youtube.com/watch?v=1lyu1KKwC74.

So “hungry” doesn’t quite cut it, since I seek the people who are not only hungry, but who will pay for quality fare such as Bredemarket’s marketing and writing services.

To be continued

In this case, the blog post IS a temporary expression of thought. I’ve determined that “target audience” is an imperfect phrase and that I need to replace it with SOMETHING, but I haven’t figured out what that “something” is yet.

Until I get a better idea, I’ll use “hungry people” in my internal work, but I won’t change my customer-facing work (such as the e-book) until I come up with an effective alternative to “target audience.”

And one more thing

And unless I get a sudden brainstorm, this will probably be the last Bredemarket blog post for 2023, and I’m currently ruminating about the first question I asked in this post regarding prospects for 2024. While there were some positive things that happened this year, the negatives during the last seven months tended to outweigh the positives. A lot of other people are also experiencing this, so I’m sharing this song for those who are glad that 2023 is almost over, and who hope that 2024 isn’t more of the same.

Small Town Alien, with apologies to Ervin Drake. From https://www.youtube.com/watch?v=pwYL_Anc_Gc.

Happy New Year.

Why Your Identity Company Isn’t Saying Anything

Bredemarket spends a lot of its time on competitive analysis, either as part of client projects, or for my own personal edification. For example, right now I’m working on a client project and analyzing 20 of the client’s competitors in over 20 markets serving hundreds of customers.

But when I perform competitive analysis, I use entirely ethical and legal methods to obtain my competitive information. Nothing clandestine that will get me in trouble.

Painting of French spy captured during the Franco-Prussian War. By Alphonse-Marie-Adolphe de Neuville – [1], Public Domain, https://commons.wikimedia.org/w/index.php?curid=38398454

But sometimes the well of competitive information goes dry. Companies go silent and then come back, with no explanation of why its former communications were…um…incomplete.

    Of course, I don’t know why a particular company suddenly decides that prospect/customer communication isn’t critically important.

    But this got me thinking. How often DO companies go silent?

    And I had an excellent way to conduct a mini-survey and find out.

    Are the 40+ blogging identity firms still blogging?

    Back in September, I identified over 40 identity firms that were blogging, some more frequently than others. Blogging provides quantifiable benefits, and these companies were obviously taking advantage of those benefits.

    But that was back in September. How many of those companies were still actively blogging in mid-December? I wanted to find out, so I conducted a mini-survey of those identity blogs. Of the 40+ companies whose blogs and articles had identifiable posting dates:

    • 21 had blogged at least once this month (December).
    • 11 had last blogged in November.
    • 3 had last blogged in October.
    • 7 hadn’t blogged since the 3rd calendar quarter of 2023 (July – September).
    • 4 hadn’t blogged since the 2nd calendar quarter (April – June).
    • 1 hadn’t blogged since the 1st calendar quarter (January – March).
    • 1 hadn’t blogged at all in 2023. Perhaps it forgot it had a blog, or a former employee never surrendered the password.
    A little quiet, aren’t you? By Lorelei7, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=3164780

    My mini-survey shows that of the 40+ identity firms with blogs, about one-third of them HAVEN’T SAID A SINGLE THING to their prospects and customers in the last two months.

    Is your firm failing to engage in identity blog post writing, even though you have a blog?

    But what about other communications?

    To be fair, this is not a complete measure of corporate content marketing. While some of these companies hadn’t blogged on their own websites, they HAD communicated on Instagram (Mark Zuckerberg’s website), LinkedIn (Satya Nadella’s website), X (Elon Musk’s website), YouTube (Sundar Pichai’s website), and other websites controlled by other people. Great traffic for Zuck et al…not so great traffic for the companies.

    More importantly, some of these companies communicate via email, which is a great way to find out what the company is doing…if the company has your email address.

    If the company doesn’t have your email address, and if it isn’t blogging, then it’s going to be hard for prospects to find company information.

    So why is your identity firm ignoring your customers?

    Some identity companies with blogs and similar mechanisms are consciously making the choice to NOT communicate with their prospects and customers.

    Why not?

    There are many reasons. Here are five reasons that Full Funnel identified.

    • A couple of them have already been addressed by Bredemarket, such as “we don’t have the time.” (Bredemarket has the time.)
    • But I would like to dive into Full Funnel’s fourth reason: “we don’t have anything to say.” I encourage you to read Full Funnel’s response to that objection, because I agree with it. Your firm MUST have something to say if it wants to differentiate itself and remain viable. If you don’t have anything to say, prospects will go to your more talkative competitors.

    When is your identity company going to start communicating with your prospects and customers?

    If your identity company has fallen down on the blogging front, it’s best to restart the process as soon as possible. As I’ve said before, content marketing doesn’t yield immediate results. A particular piece of content may not result in a sale until six or twelve months later, or longer. Delaying the implementation simply delays the benefits I mentioned above.

    So if your identity company is failing to reach your prospects and customers with content, why don’t you talk with Bredemarket now and develop a plan to reach them?

    Yes, I know we’re right in the middle of the holidays, and some of you will put this off until next week, or probably the week after next.

    For me, that’s just as well. That gives me more time to talk to your competitors and get their content process moving.

    If you DON’T want your competitors to get in line ahead of you, click the image below and schedule a meeting. I’m available this week and most of next week.

    Virality is Overrated, or Why “Kokomo” is the Absolute Best Beach Boys Song Ever

    A firm’s content should address the needs of its target audience. For Bredemarket, that is people in identity, biometrics, technology, and general business whose firms aren’t marketing effectively.

    Narrow target audiences are the enemy of virality.

    Unless you create attention-grabbing content that doesn’t contribute to your core business, but only grabs attention.

    For example, you could proclaim that “Kokomo” is the absolute best Beach Boys song ever.

    Fair

    But I couldn’t bear to write such drivel myself, so I assigned the task to Google Bard, who wrote all the “hot take” text under this paragraph. (I hate myself now.)

    Kokomo: The Underrated Gem that Shines Brighter than California Sun

    Beach Boys fans, brace yourselves for a hot take. While classics like “Surfin’ U.S.A.” and “California Girls” hold their place in the pantheon of summer anthems, there’s one song, often relegated to the realm of guilty pleasures, that deserves a crown of seashells and a chorus of seagulls: “Kokomo.”

    Yes, I said it. Kokomo is not just The Beach Boys’ best song, it’s a pop masterpiece, a sonic escape hatch to a tropical paradise, and a testament to the band’s enduring musical magic. Here’s why:

    1. The Escape: From the first steel drum lick, “Kokomo” whisks you away from the everyday. Mike Love’s smooth vocals paint a picture of turquoise waters, swaying palm trees, and worries lost in the trade winds. It’s wanderlust in a song, a daydream of bare feet in the sand, perfectly capturing the yearning for escape that made The Beach Boys icons.

    2. The Melody: It’s impossible not to hum along. The chorus, a catchy earworm built on layered harmonies and a driving beat, burrows deep into your brain and stays there like a souvenir seashell. It’s a pop hook that rivals anything in The Beach Boys’ discography, a testament to their mastery of crafting unforgettable melodies.

    3. The Production: Lush, vibrant, and layered, the production on “Kokomo” is a sonic tapestry. Tropical instruments, steel drums, and gentle percussion create a soundscape that’s both playful and sophisticated. It’s a sonic cocktail that transports you to the heart of that island paradise, with every layer adding a new dimension to the musical journey.

    4. The Unexpectedness: Released in 1988, “Kokomo” arrived at a time when The Beach Boys were navigating a new musical landscape. But instead of feeling dated or derivative, it embraced a contemporary sound while retaining the band’s signature harmonies and sun-drenched spirit. It’s a testament to their ability to adapt and evolve, proving their musical magic had never truly faded.

    5. The Heart: At its core, “Kokomo” is a song about longing and connection. It’s about finding solace in the arms of a loved one, escaping the mundane with someone special. It’s a love letter to shared dreams and simple pleasures, reminding us that sometimes, all we need is a little sunshine, a sandy beach, and the one we love.

    So, next time you reach for a Beach Boys record, don’t just skip to the hits. Give “Kokomo” a chance. Let its infectious melody wash over you, close your eyes, and imagine yourself beneath the swaying palm trees. You might just find yourself singing along, realizing you’ve stumbled upon a hidden gem, the one song that truly captures the essence of The Beach Boys and their timeless sound.

    Now, go forth and spread the gospel of Kokomo! Let’s give this underrated masterpiece the recognition it deserves. After all, it’s not just a song, it’s a state of mind, a passport to paradise, and the ultimate proof that The Beach Boys’ magic truly is endless.

    P.S. Don’t forget to pack your sunscreen and your dancing shoes!

    When You MUST Focus on Features

    Bredemarket has consistently preached benefits, benefits, benefits, since customers want to know what’s in it for them. Customers don’t care if Bredemarket has been in business for three years; they care about how Bredemarket will facilitate consideration of their offerings.

    But Tamara Grominsky, in her article “High-Converting Homepages,” points out one significant exception to the “benefits over features” rule—or, in alternate terms, the “outcomes over capabilities” rule.

    We’ve been taught to market the benefit, not the feature. The team at Fletch PMM believes there’s a better way. They focus on capabilities over outcomes.

    In the startup world especially, buyers need to know the “how”. You don’t have the credibility yet to skip over what the product is and how it works. Buyers don’t believe the outcomes until these more basic questions are answered.

    From https://newsletter.pmmcamp.com/p/edition-52

    The remainder of Grominsky’s article, which you can read here, lists five steps that you and I can follow to ensure that prospects understand our capabillities so that they will “believe the outcomes.” Step 4, for example, includes Fletch PMM’s handy-dandy value proposition builder.

    Now I just have to absorb this and get a little more feature-centric about my marketing and writing services.

    And if you want to receive Tamara Grominsky’s insights in your mailbox every week, go to https://newsletter.pmmcamp.com/subscribe.

    How to Vote Fraudulently in a Voter ID State

    No, I shouldn’t be revealing this information, but if it helps to illustrate how weak so-called “voter ID” law enforcement is, so be it.

    Voter ID States

    The National Conference of State Legislatures (NCSL) has identified 36 states that presently have some type of “voter ID” requirement, in which the strictest states require a government-issued photo ID.

    And this number is increasing. In June, Nebraska approved Legislative Bill 514 which implements voter ID requirements for Nebraska elections beginning in May 2024. Nebraska will be a “strict” voter ID state.

    As the NCSL states:

    Proponents argue increasing identification requirements can prevent in-person voter impersonation and increase public confidence in the election process. 

    From https://www.ncsl.org/elections-and-campaigns/voter-id

    The exact IDs that are required vary from state to state, but all states accept a state-issued driver’s license or other state ID (REAL ID or not) as an acceptable form of identification for voting.

    Sounds great, right?

    But there’s a problem.

    Making and detecting fake IDs

      I hope you’re sitting down for this.

      People create fake driver’s licenses.

      This wouldn’t be mistaken for a real driver’s license. At least I hope not. But other fake driver’s licenses are more sophisticated. From https://www.etsy.com/listing/1511398513/editable-little-drivers-license

      These range from the novelty types of driver’s licenses pictured above to ones that are more sophisticated.

      From https://www.youtube.com/watch?v=pYciy7UL2Cc

      Of course, there are ways to detect fake driver’s licenses.

      Transportation Security Administration Checkpoint at John Glenn Columbus International Airport. By Michael Ball – Own work, CC0, https://commons.wikimedia.org/w/index.php?curid=77279000
      • When you present your ID to a Transportation Security Agency official, they place the ID in a specialized machine which, among other things, can detect forgeries.
      • And if you win money at a Las Vegas casino, they will check your ID also before paying out (as an underage friend of mine learned the hard way).

      How can YOU detect a fake ID? Well, you can buy a book such as the “I.D. Checking Guide” or similar reference and compare the presented ID to the examples in the book.

      There are more robust ways to detect a fake ID. Nametag has five suggestions:

      1. Check the hologram. You can do this without using any special tools, so it’s an easy way to spot a fake ID…unless the fraudster has placed a hologram on their document.
      2. Check for tampering. Sometimes this is obvious to the naked eye, sometimes not so obvious. For example, a fraudster may have clumsily pasted another photo on top of the real photo. But maybe the tampering isn’t so obvious.
      3. Inspect the microprint. You’ll need a magnifying glass for this, but if you know what to look for, you can spot fraudulent IDs…unless the fraudster also added the appropriate microprinting to their document.
      4. Look for ultraviolet (UV) features. You’ll need a UV light for this, but again this can reveal forgeries…unless the fraudster also incorporated UV features into their document.
      5. Use Nametag products. These (and similar products from other companies such as Regula) can check for fraud that the untrained eye cannot detect.

      These fraud detection techniques are great if you work for the TSA or a casino full-time and have the appropriate training and equipment to detect fake IDs.

      Enter the untrained, unequipped fraud guardians

      But what about precinct workers?

      They work one or maybe a few days a year, and it’s very doubtful that the elections authorities:

      • Train and test precinct workers in the detection of fraudulent IDs.
      • Provide precinct workers with reference materials, magnifiying glasses, ultraviolet lights, or automated hardware and software to detect fraudulent IDs.

      If the precinct workers don’t have the training, equipment, and software, Phineas T. Bailey could walk up to a local precinct, show a fake ID saying that he is Joe Real, and if Joe Real is registered to vote in that precinct, Phineas can go ahead and vote.

      Some security.

      But no one would ever vote with a fake ID…would they?

      “But John,” you say. “No one would ever create a fake ID and use it to vote.”

      Well, let’s look at this ID.

      John Wahl’s Regional Press Secretary identification. From https://www.al.com/news/2022/10/alabama-gop-chairman-made-the-photo-id-he-used-to-vote.html

      On at least two occasions, John Wahl presented the ID above when voting.

      When poll workers asked Alabama GOP Chairman John Wahl for his voter ID, he gave them a card they’d never seen before. He texted this picture of it to the Limestone County Probate judge, who then approved him to vote.

      From https://www.al.com/news/2022/10/alabama-gop-chairman-made-the-photo-id-he-used-to-vote.html

      However, it was subsequently discovered that Wahl made the ID himself.

      (Why? Because Wahl and other members of his family object to biometric identification for religious reasons. Rather than submitting to the standard biometric identification processes used to create driver’s licenses and other government forms of identification, Wahl simply had an unnamed third party create his own ID, with the knowledge of the State Auditor.)

      This incident ended up being a little embarrassing…because John Wahl happens to head the Alabama Republican Party (as of December 2023).

      So how do you fix it?

      If you’re going to insist that people present legitimate IDs for voting, then you need to enforce it, both for people who present IDs in person and for people who present IDs remotely. There are a number of companies that provide hardware and software to verify the legitimacy of driver’s licenses and other government-issued documents.

      Of course, that costs money. Depending upon the solution you choose, it could cost tens or hundreds of millions of dollars to protect the more than 230,000 polling places from identity fraud.

      And some argue that there’s no need to spend a lot of money on this, because voting fraud isn’t a real problem. Even the Heritage Foundation’s 2020 report of “1,285 proven cases of voter fraud” looks a little less dramatic when you consider that there were 161,420,000 registered voters in the United States in 2022. So even if there were, let’s say, 11,000 proven cases of voter fraud, that’s only 0.007% of the total electorate.

      But for now, if you want to vote fraudulently, vote away.