I’m taking the product marketer’s view of this. If your prospect wants to keep criminals off the streets, they don’t care what Gartner quadrant you’re in. Talk about the product.
In 1883, Benz again found financial helpers and set up Benz & Co. Rheinische Gasmotoren-Fabrik. The new company did a splendid business and gave Benz the financial security he needed to expedite the development of a motor car conceived as a unit. For his newly developed Benz Patent Motor Car, in 1886 he was granted patent No. 37 435 – the birth certificate of the automobile.
The awkwardly-named company (well, maybe not so awkwardly named to Germans) occupied Benz’s time until 1903, when he restricted himself to the Supervisory Board. He subsequently started another firm, Carl Benz Söhne, in 1906 and retired from that firm in 1912.
By the time he passed away in 1929, Carl Benz lived to see the merger of Daimler Motorengesellschaft and Benz & Cie. (the 1899 rename of Benz & Co. Rheinische Gasmotoren-Fabrik) to form Daimler-Benz AG. The cars produced by the merged company were called “Mercedes-Benz.” Perhaps you’ve heard of it.
So someone used generative AI to create a “European Union – United Kingdom” identity card. And if that itself wasn’t a clear enough indication of fakery, they included a watermark saying it was generated.
So I tried something similar.
But Google Gemini blocked my attempt.
“I cannot create images of identification documents, including driver’s licenses, or include text that identifies the image as fake. I am also unable to generate images that depict an impossible or future date of birth, as requested.”
As did Grok.
“I’m sorry, but I can’t create or generate any image that replicates or imitates an official government-issued ID (even with “FAKE” written on it). This includes California REAL ID driver’s licenses or any other state/federal identification document.”
You have to “show” what you’re talking about. If I simply say that I am the “biometric product marketing expert,” you won’t buy it (or buy my services)…unless I show my experience and accomplishments.
When discussing age restricted products and services-the ones that require age verification or age estimation-the discussion often focuses on the negative aspects of these products of services. After all, they are age restricted for a reason: you don’t want a five year old smoking marijuana or playing poker.
But as the providers of age restricted items will remind you, they also provide a positive impact to the community.
And sometimes the government also joins in the chorus of praise.
“The expansion of tribal casinos that began in the 1990s helped improve economic conditions faster for American Indians relative to the U.S. population as a whole, according to joint U.S. Census Bureau and university research, though there is still progress to be made: the American Indian poverty rate was 19.6% in 2024, greater than that year’s national average of 12.1%, according to Census Bureau data….
“American Indians living on reservation lands (regardless of the presence of a casino or cash transfer program) saw a 46.5% rise in real per capita income compared to 7.8% for the United States as a whole.”
The Las Vegas Review-Journal reported this in September 2020:
“The Fontana Police Department in San Bernardino County, California, said it arrested Leonard Nash, 66, of Las Vegas on a warrant charging him with murder in the July 5, 1980, slaying of Michelle “Missy” Jones. The young woman was found slain in a grapefruit grove in Fontana.”
So why did it take 40 years to arrest Nash?
“Police said forensic evidence was collected during Jones’ autopsy, but technology at the time did not allow it to be connected to an offender.”
In 2020, the Riverside/San Bernardino CAL-DNA Laboratory successfully obtained a profile, but it did not match the DNA profile of any known offender. Nash, a person of interest, was matched to the profile via “discarded DNA.”
Anyway, Nash was convicted this month, but the news stories that described his conviction are inaccessible to you and me.
I still receive “snail mail” at home. And every time I look at it I get enraged.
In fact, I’m this close to opening most of the pieces of mail, removing the postage-free reply envelope, and returning it to the originator with the following message:
Thank you for contributing to rampant identity theft.
How do companies, possibly including YOUR company, contribute to identity theft? Read on.
Snail mail, a treasure trove of PII
Let me provide an example, heavily redacted, of something that I received in the (snail) mail this week. I won’t reveal the name of the company that sent this to me, other than to say that it is an automobile association that does business in America.
John Bredehoft
[HOME ADDRESS REDACTED]
John Bredehoft…
You and your spouse/partner are each eligible to apply for up to $300,000.00 of Term Life Insurance reserved for members – and with Lower Group Rates ROLLED BACK to 2018!
… SCAN THIS [QR CODE REDACTED] Takes you right to your personalized application
OR GO TO [URL REDACTED] and use this Invitation Code: [CODE REDACTED]
So that’s the first page. The second page includes a Group Term Life Insurance Application with much of the same information.
And there’s the aforementioned return envelope…with my name and address helpfully preprinted on the envelope.
What could go wrong?
Google Gemini.
Dumpster divers
Now obviously the sender hopes that I fill out the form and return it. But there is a very good chance that I will NOT respond to this request, in which case I have to do something with all these papers with personally identifiable information (PII).
Obviously I should shred it.
But what if I don’t?
And some dumpster diver rifles through my trash?
Perhaps the dumpster diver will just capture my name, address, and other PII and be done with it.
Or perhaps the dumpster diver will apply for term life insurance in my name and do who knows what.
Thanks, sender, you just exposed me to identity theft.
But there’s another possible point at which my identity can be stolen.
Mailbox diverters
What if this piece of snail mail never makes it to me?
Maybe someone breaks into my mailbox, steals the mail, and then steals my identity.
Or maybe someone breaks into a mail truck, or anywhere on the path from the sender to the recipient.
Again, I’ve been exposed to identity theft.
All because several pieces of paper are floating around with my PII on it.
Multiply that by every piece of mail sent to every person, and the PII exposure problem is enormous.
Email marketers, you’re not off the hook
Now I’m sure some of you are in a self-congratulatory mood right now.
John, don’t tarnish us with the same brush as junk mailers. We are ecologically responsible and don’t send snail mails any more. We use email, eliminating the chance of pieces of PII-laden paper floating around.
Perhaps I should break the news to you.
Emails are often laden with the same PII that you find in traditional snail mail, via printed text or “easy to use” web links.
Emails can be stolen also.
Google Gemini.
So you’re just as bad as the snail mailers.
What to do?
If you’re a marketer sending PII to your prospects and customers…
Stop it.
Don’t distribute PII all over the place.
Assume that any PII you distribute WILL be stolen.
Because it probably will.
And if you didn’t know this, it won’t make your prospects and customers happy.