Volvo LIGHTS heavy duty electric truck initiatives in Fontana, Ontario, and Chino

I recently learned that Bill Fries passed away earlier this month. You may not recognize his name, but people of a certain age are very familiar with his voice.

Fries, an advertising executive, provided the voice of the character “C.W. McCall” in the 1970s song “Convoy,” which dealt with truckers using citizens band (CB) radio to communicate with each other about driving conditions and “smokeys” (police officers enforcing the then-universal 55 mph speed limit). The music was provided by Chip Davis, famous today for Mannheim Steamroller.

Even today, truckers are an essential part of goods distribution in the United States.

Across the United States, more than 70% of all goods used in our daily lives—from food to manufactured products—are transported to our stores and homes by trucks. As the nation’s demand for goods continues to reach record levels, our cities are facing an increase in congestion, noise, and air pollution.

From https://www.lightsproject.com/

The statement on trucking above was taken from the Volvo LIGHTS website. LIGHTS is an acronym for Low Impact Green Heavy Transport Solutions, where “Low Impact” aims to reduce impacts on congestion, noise, and air pollution.

How? Via electricity. Specifically, via Volvo’s VNR Electric truck.

Volvo VNR Electric battery configuration. From https://www.volvotrucks.us/trucks/vnr-electric/

Regardless of how you feel about the good and bad points of fossil fuels, battery power, solar power, nuclear power, coal power, etc., battery power is a part of our transportation solutions. The Volvo LIGHTS project lists five community benefits from using electric trucks. All five are listed here, but I’m only going to highlight one of them.

Less Congestion from being able to make deliveries at night with much quieter truck engines

From https://www.lightsproject.com/community-benefits/

This particular benefit addresses both congestion and noise, and the other four benefits address these two impacts as well as the impact of air pollution.

Volvo LIGHTS is performing several proofs of concept, three of which are taking place in the Inland Empire.

Fontana (TEC Equipment)

From Volvo LIGHTS (additional details here, including the vehicles deployed and the charging infrastructure):

TEC Equipment owns the West Coast’s largest network of full service, heavy-duty truck dealerships. Through the Volvo LIGHTS project, they introduced a comprehensive sales and service strategy for battery electric trucks and provided fleet operators the opportunity to lease battery electric trucks from TEC Equipment for real-world trials.

In August 2021, TEC Equipment was named Volvo Trucks’ first EV Certified Dealer in North America, indicating that their maintenance and repair crew at their Fontana dealership is fully trained and equipped to meet the service needs of fleets operating these advanced zero-emission trucks.

Back in 2020, TEC Equipment commented on the initiative on its website:

“We are proud that our Fontana dealership will be first in in North America to pilot the Volvo VNR Electric model,” said David Thompson, president and CEO of TEC Equipment. “Through the Volvo LIGHTS project, we are gaining valuable hands-on experience for our drivers and maintenance staff to ensure that we are well prepared to support the widescale deployment of these advanced, zero-emission trucks throughout the Southern California freight corridor.”

Ontario (Dependable Supply Chain Services)

From Volvo LIGHTS (additional details here):

Dependable is demonstrating the ability for battery electric trucks and equipment to successfully transport goods in its daily routes, as well as at its warehouse facilities. To ensure the ongoing reliability of the trucks and maximize uptime, DHE is road testing Volvo’s remote diagnostic onboard technology, which will alert TEC Equipment in advance when its battery electric trucks need maintenance.

The onsite smart chargers use Greenlots’ cloud software to integrate with Volvo’s truck telematics to balance the needs of the vehicle, facility, and utility grid. To further mitigate grid impacts and energy costs, DHE also integrated onsite solar panels and hopes to garner the benefits of second-life batteries.

In this Vimeo, Dependable’s drivers identity other benefits of electric trucks, including an increased ability to hear emergency vehicles, as well as a decrease in smelly fuel-saturated clothes after your shift is over.

Incidentally, the references to “Greenlots” on the Volvo LIGHTS website for Dependable (and for NFI, below) are outdated. Shell acquired Greenlots in 2019, which now does business as Shell Recharge Solutions. Shell isn’t putting all of its eggs in the fossil fuels basket.

Chino (NFI Industries)

From Volvo LIGHTS (additional details here):

NFI is demonstrating the ability for battery electric trucks and equipment to successfully transport goods in its daily routes, as well as at its warehouse facilities. Having confidence that the trucks can reliably complete their routes was critical for NFI. Their fleets are road testing Volvo’s self-learning driveline control algorithms enabling drivers to optimize energy usage and range.

The onsite smart chargers use Greenlots’ cloud software to integrate with Volvo’s truck telematics to balance the needs of the vehicle, facility, and utility grid. To further mitigate grid impacts and energy costs, NFI continues to explore the viability of onsite solar panels.

NFI is working with Volvo, Daimler, and others on an ambitious project to “[o]perate the first 100% zero-emission drayage fleet in the U.S. with the deployment of 60 battery-electric tractors.” NFI wants to achieve this by 2023.

What does this mean?

These and other initiatives allow trucking companies to realize the benefits described above, from improved distribution to nicer smelling uniforms. The initiatives also allow flexibility should our diesel supplies be threatened.

And the Inland Empire, with its extensive warehousing footprint, provides an ideal proving ground to see whether these technologies will work in practice.

But I don’t know that electric trucks will give us any good songs.

From https://www.youtube.com/watch?v=j3VN54M1OXA

Want to buy an Eastvale restaurant franchise?

You can learn anything via search engines.

You can learn how to order online from the Eastvale, California franchise location of Which Wich Superior Sandwiches.

From https://www.whichwich.com/

You can learn whether people like the location via Yelp reviews.

And if you dig deep enough, you can learn that the franchise location is for sale.

Now I am nowhere near an expert on franchising, but there are possible benefits to buying an established franchise rather than starting a new franchise. For one, you have instant revenue due to the existing sales (gross $480,000 from both foot traffic and delivery orders), so you don’t have to build up your business from scratch.

And the business owner, who is retiring, has some advice for the new owner. Depending upon what source you check, this location opens at 10:00 am and closes at either 6:00 pm or 7:00 pm, presumably because the owner doesn’t want to work early in the morning or late in the evening. But this offers an opportunity for the new owner.

MUST CHANGE THE HOURS OF OPERATION
Please open it for breakfast and dinner. There’s no place except MOD Pizza for dinner in that shopping center.

From https://www.bizbuysell.com/Business-Opportunity/wichwich-sandwich-place/1960565/

So if you want to run a sandwich shop and have six figures to spend, go for it.

And if you buy it and need some specialized marketing help, Bredemarket serves Eastvale businesses. I can’t answer all of a restaurant’s marketing needs (I don’t do menus, for example), but perhaps I can help you write the words for a B2B catering service that augments the restaurant’s regular revenue. Perhaps my Bredemarket 400 Short Writing Service could help you come up with a two-page handout to local businesses needing your catering.

Especially if you expand the shop’s hours and offer breakfast and dinner service.

If you’re an Eastvale business of any type who can benefit from Bredemarket’s content marketing and/or proposal services:

Bredemarket content marketing services for small businesses in and around Ontario, California (the April 8, 2022 iteration)

A minor refresh to what I wrote on March 31, including an updated brochure.

Here’s the text I recently added to my home page.

Bredemarket presently offers its services to identity/biometrics, technology, and general business firms, as well as to nonprofits. I offer my services to firms in my hometown of Ontario, California, as well as firms in EastvaleFontanaMontclairRancho CucamongaUpland, other cities of the Inland Empire West, and throughout the United States.

From https://bredemarket.com/

This post concentrates on the services that Bredemarket can provide to businesses in my local area. Read on if you own a small, arty business in the Emporia Arts District of Ontario…

Ontario, California Emporia Arts District.

…or perhaps a larger, less arty business north of Holt in Ontario, or perhaps even a business in one of the other cities that I mentioned, or one of the ones I didn’t (sorry Narod).

There are a lot of local businesses out there

Even if you don’t count sole proprietors (such as myself) or freelancers, there are somewhere around 7.7 million businesses in the United States. (This figure is from 2016; I’m not sure if it’s gone up or gone down in the last five years.) Now if you include sole proprietors in the total, then you’re talking about 32 million businesses. (This particular number may have actually increased over time.)

Obviously I can’t target them all. Well, I could try, but it would be a little ridiculous.

So what if I took a subset of those 32 million businesses and tried to see if Bredemarket could serve that subset?

The local small business persona

When you want to market to a particular group, you develop a persona that represents that group. You can then develop a profile of that persona: the persona’s needs, aspirations, and expectations; the persona’s underlying goals and values; and perhaps some other elements. The persona may be developed via extensive research, or perhaps via…a little less quantification.

When I initially looked at this topic last September, I concentrated on a particular persona, but my thoughts on this topic have evolved over time. While I will still serve artists as I initially proposed last September, I’m now thinking of other businesses that can best use the type of content that I provide.

For example, the business may be an incorporated business that is based on the Inland Empire West, provides its products or services to customers in the local area, provides excellent service that is loved by its existing customers, and needs to get the word out to new potential customers by creating content that can be downloaded from a company website, shared via a company social media account, or handed out at a trade show or other in-person event.

Regarding the values of this particular persona, you can probably already deduce some of them based upon the customer love for the company.

  • The business puts the customer first and strives to provide services that satisfy its customers.
  • However, the business also prioritizes the well-being of its employees.
  • While the business may not have explicitly articulated a vision, its actions testify to a vision of excellent service, customer satisfaction, and care for employees.

But what does this business need in terms of types of content? For my example, these businesses are ones that need customer-facing content such as the following:

  • A document (online or printed) that explains the product(s) or service(s) that the business provides, and that discusses the benefits that the product(s)/service(s) offers to the customers. This document may take the form of a product/service description, or it may take the form of a white paper. For example, your business might issue a white paper entitled “Seven Mandatory Requirements for a Green Widget,” and the white paper just might happen to mention at the end that your green widget just happens to meet all seven mandatory requirements. (Coincidence? I think not.)
Portion of the concluding section of a white paper in which Bredemarket provided the text.
Portion of the concluding section of a white paper in which Bredemarket provided the text.
  • A document (online or printed) that tells a story about how an individual customer benefited from the product(s) or service(s) that the business provides. You could call such a document a case study, or you could call it a testimonial. Or you could call it a casetimonial.

These types of documents are more valuable to some businesses than to others. Your average convenience store has little need for a 3,000 word white paper. But perhaps your business has this sort of need.

How many words should your content contain?

When I originally wrote this last September, I started off by discussing my two standard packages, based on word length. But now that I’ve thought about it a bit more, there are some questions that you need to ask BEFORE deciding on the content length. (We’ll get to content length later.)

(Owen Lovejoy) How long should a man’s legs be in proportion to his body?”

(Abraham Lincoln) “I have not given the matter much consideration, but on first blush I should judge they ought to be long enough to reach from his body to the ground.”

Thomas Lowery, quoted at https://thelogcabinsage.com/how-long-should-a-mans-legs-be-and-2-other-lincoln-stories/
Abraham Lincoln.
Abraham Lincoln. (Legs not shown.) By Hesler, Alexander, 1823-1895 – This image is available from the United States Library of Congress’s Prints and Photographs divisionunder the digital ID cph.3a36988.This tag does not indicate the copyright status of the attached work. A normal copyright tag is still required. See Commons:Licensing for more information., Public Domain, https://commons.wikimedia.org/w/index.php?curid=18705107

So how far away is the ground? Let’s ask some other questions first before we determine the answer to content length.

Bredemarket’s initial questions for you

Before I create a single word, I start by asking you some questions about your content to make sure our project starts on the right foot. (Even though I am left-footed.)

Bredemarket Kickoff Guide header.

  • What is the topic of the content?
  • What is the goal that you want to achieve with the content?
  • What are the benefits (not features, but benefits) that your end customers can realize by using your product or service?
  • What is the target audience for the content?

Once I’ve asked you these and other questions (such as a potential outline), we will both have a good idea of how long the final piece needs to be.

The length of the content also dictates the length and complexity of the review process.

Returning to the content length question

Once we have a good idea of the content length, there are three options that we can pursue to actually create the content.

If your content consists of 400 to 600 words, then I create the content using the process detailed in my Bredemarket 400 Short Writing Service.

https://bredemarket.com/bredemarket-400-short-writing-service/

This has two review cycles with up to three days per review cycle.

Bredemarket 400 Short Writing Service
If your content is longer, say 2800 to 3200 words, then I create the content using a similar (but more detailed) process through my Bredemarket 2800 Medium Writing Service.

https://bredemarket.com/bredemarket-2800-medium-writing-service/

This has three review cycles with up to seven days per review cycle.

Bredemarket 2800 Medium Writing Service
If your content falls between these two lengths, or is longer than 3200 words, or needs a more rapid delivery time, we’ll talk and come up with a solution. (And we’ll even come up with a spiffy name if you like)
For more services, see https://bredemarket.com/what-i-do/

If you can use my services, what are the next steps?

If I can help your business, or if you have further questions about Bredemarket’s B2B content creation services, please contact me.

And the beat goes on: a giant orange in Fontana, California

History has turned a page, uh huh

The Beat Goes On

(Thanks to Route 66 News for sharing the links to the California Historical Route 66 Association/Beth Murray Facebook post and the Bono’s Restaurant and Deli Wikipedia link that I cite below.)

Those of us who live here know three things about California’s Inland Empire:

  • The Inland Empire has been heavily influenced by the citrus industry.
  • The Inland Empire has been heavily influenced by Route 66.
  • On occasion, those influences merged together.

One of these “get your citrus kicks” Inland Empire mergers of the citrus industry and Route 66 occurred in 1936. In that year, Bob DeVries built a huge fruit stand that looked like an orange and placed it near Fontana, California. Because that’s what people did on Route 66.

Note: the “Bono’s” was added later. By Binksternet – Own work, Public Domain, https://commons.wikimedia.org/w/index.php?curid=4861898

According to John Anicic in a 2013 Fontana Herald News article, the eye-catching fruit stand was a huge money-maker.

“We squeezed oranges for 14 to 18 hours daily.  We worked until 9 to 10 p.m. each day to make enough juice to see the next day.  We would put it in gallon bottles and put them into Coca-Cola cases with ice.  We picked the fruit and also got some at the citrus plant on Mango Avenue (still there).  They paid $2 a trailer load.

“This was not the only thing sold at the stand.  The large black olives and the pimento stuffed green olives were the first seen by the easterners.  We made $20 a week, which was considered good in those days.  The olives sold for 98 cents a gallon.  Honey was from Colton, dates from Indio, and the Cherry Anne drink was sold by the gallon (or glass for a dime).”

Bob DeVries, son of the original Bob DeVries, from https://www.fontanaheraldnews.com/opinion/here-is-the-story-behind-the-orange-stand-on-foothill-boulevard/article_99cd5416-2a89-5a8b-bbc5-87156e3f7837.html

Hey, twenty dollars a week wasn’t bad in the late 1930s.

But time passed, and the orange stand in Fontana, as well as similar orange stands throughout California, began to decline in the same way that Route 66 itself declined.

After the 1950’s the stands began to decline as roads were converted to higher speed freeways which made it more difficult to easily pull over and stop for a glass of orange juice. This combined with the emergence of air conditioning in cars, began the decline of the giant orange juice stands.

From http://www.weirdca.com/location.php?location=134

By 1985, according to Beth Murray, Walmart wanted the Giant Orange removed from its premises.

The grocery store’s the super-mart, uh huh

The Beat Goes On

The Giant Orange ended up with the Fontana Historical Society, who gifted the orange to Joe Bono.

Perhaps you’ve heard of Joe Bono’s (claimed) cousin (I couldn’t substantiate the Wikipedia claim; Sonny was born in Detroit and moved to Los Angeles as a child, but to my knowledge never lived in Fontana—although of course he lived in Palm Springs later).

Coincidentally, the Bono family was a long-time competitor of the DeVries family, and had its own orange back in the day.

Anyway, Joe Bono placed the DeVries-built Giant Orange in front of his restaurant and promptly put his name on the orange. Eventually the restaurant closed, was reopened, and closed again.

And the Giant Orange…um, rotted.

Update on Bono’s Historic Orange Stand,” Beth Murray, California Historic Route 66 Association, March 28, 2022. Image from https://www.facebook.com/photo/?fbid=5234617199891029&set=pcb.5272252099472463

According to Murray, the Fontana Historical Society reclaimed the Giant Orange, which is now in the parking lot of Fontana Public Works.

There are plans to restore the orange to its original 1936 glory. But the restored orange will not have Bono’s name on it. Apparently the “Bono’s” on the orange has been a point of contention for years.

THERE IS something of importance that needs to be corrected in the information in newspapers.  The Orange (was in 2013) at Bono’s Restaurant and has the name “Bono’s” on it.  This is incorrect.  The Fontana Historical Society loaned it to him when it had to be moved from the Wal-Mart store.  The Society cannot give it to an individual, only to another historical non-profit.  The name on it should be “Fontana Historical Society Orange Stand.”  The lady who donated the Orange has been very angry about the name situation.

From https://www.fontanaheraldnews.com/opinion/here-is-the-story-behind-the-orange-stand-on-foothill-boulevard/article_99cd5416-2a89-5a8b-bbc5-87156e3f7837.html

Joe Bono himself died in 2020.

A little postscript: if you own a giant orange, restaurant, or other Fontana business and need some help promoting it, you might want to contact the Fontana, California content marketing expert, Bredemarket.

And for those like me who now have an ear worm in their head, here’s a song from Joe’s purported cousin and his then-wife.

From https://www.youtube.com/watch?v=bS3O5zg290k

Bredemarket content marketing services for small businesses in and around Ontario, California (the March 31, 2022 iteration)

A lot has happened since I first wrote this description of Bredemarket’s local marketing services on September 1, 2021. Time for a content refresh.

The refresh begins with the reprint of the relevant text on my home page, which was just updated this week.

Bredemarket presently offers its services to identity/biometrics, technology, and general business firms, as well as to nonprofits. I offer my services to firms in my hometown of Ontario, California, as well as firms in EastvaleFontanaMontclairRancho CucamongaUpland, other cities of the Inland Empire West, and throughout the United States.

From https://bredemarket.com/

This post concentrates on the services that Bredemarket can provide to businesses in my local area. Read on if you own a small, arty business in the Emporia Arts District of Ontario…

Ontario, California Emporia Arts District.

…or perhaps a larger, less arty business north of Holt in Ontario, or perhaps even a business in one of the other cities that I mentioned, or one of the ones I didn’t (sorry Narod).

There are a lot of local businesses out there

Even if you don’t count sole proprietors (such as myself) or freelancers, there are somewhere around 7.7 million businesses in the United States. (This figure is from 2016; I’m not sure if it’s gone up or gone down in the last five years.) Now if you include sole proprietors in the total, then you’re talking about 32 million businesses. (This particular number may have actually increased over time.)

Obviously I can’t target them all. Well, I could try, but it would be a little ridiculous.

So what if I took a subset of those 32 million businesses and tried to see if Bredemarket could serve that subset?

The local small business persona

When you want to market to a particular group, you develop a persona that represents that group. You can then develop a profile of that persona: the persona’s needs, aspirations, and expectations; the persona’s underlying goals and values; and perhaps some other elements. The persona may be developed via extensive research, or perhaps via…a little less quantification.

When I initially looked at this topic last September, I concentrated on a particular persona, but my thoughts on this topic have evolved over time. While I will still serve artists as I initially proposed last September, I’m now thinking of other businesses that can best use the type of content that I provide.

For example, the business may be an incorporated business that is based on the Inland Empire West, provides its products or services to customers in the local area, provides excellent service that is loved by its existing customers, and needs to get the word out to new potential customers by creating content that can be downloaded from a company website, shared via a company social media account, or handed out at a trade show or other in-person event.

Regarding the values of this particular persona, you can probably already deduce some of them based upon the customer love for the company.

  • The business puts the customer first and strives to provide services that satisfy its customers.
  • However, the business also prioritizes the well-being of its employees.
  • While the business may not have explicitly articulated a vision, its actions testify to a vision of excellent service, customer satisfaction, and care for employees.

But what does this business need in terms of types of content? For my example, these businesses are ones that need customer-facing content such as the following:

  • A document (online or printed) that explains the product(s) or service(s) that the business provides, and that discusses the benefits that the product(s)/service(s) offers to the customers. This document may take the form of a product/service description, or it may take the form of a white paper. For example, your business might issue a white paper entitled “Seven Mandatory Requirements for a Green Widget,” and the white paper just might happen to mention at the end that your green widget just happens to meet all seven mandatory requirements. (Coincidence? I think not.)
Portion of the concluding section of a white paper in which Bredemarket provided the text.
Portion of the concluding section of a white paper in which Bredemarket provided the text.
  • A document (online or printed) that tells a story about how an individual customer benefited from the product(s) or service(s) that the business provides. You could call such a document a case study, or you could call it a testimonial. Or you could call it a casetimonial.

These types of documents are more valuable to some businesses than to others. Your average convenience store has little need for a 3,000 word white paper. But perhaps your business has this sort of need.

How many words should your content contain?

When I originally wrote this last September, I started off by discussing my two standard packages, based on word length. But now that I’ve thought about it a bit more, there are some questions that you need to ask BEFORE deciding on the content length. (We’ll get to content length later.)

(Owen Lovejoy) How long should a man’s legs be in proportion to his body?”

(Abraham Lincoln) “I have not given the matter much consideration, but on first blush I should judge they ought to be long enough to reach from his body to the ground.”

Thomas Lowery, quoted at https://thelogcabinsage.com/how-long-should-a-mans-legs-be-and-2-other-lincoln-stories/
Abraham Lincoln.
Abraham Lincoln. (Legs not shown.) By Hesler, Alexander, 1823-1895 – This image is available from the United States Library of Congress’s Prints and Photographs divisionunder the digital ID cph.3a36988.This tag does not indicate the copyright status of the attached work. A normal copyright tag is still required. See Commons:Licensing for more information., Public Domain, https://commons.wikimedia.org/w/index.php?curid=18705107

So how far away is the ground? Let’s ask some other questions first before we determine the answer to content length.

Bredemarket’s initial questions for you

Before I create a single word, I start by asking you some questions about your content to make sure our project starts on the right foot. (Even though I am left-footed.)

Bredemarket Kickoff Guide header.

  • What is the topic of the content?
  • What is the goal that you want to achieve with the content?
  • What are the benefits (not features, but benefits) that your end customers can realize by using your product or service?
  • What is the target audience for the content?

Once I’ve asked you these and other questions (such as a potential outline), we will both have a good idea of how long the final piece needs to be.

The length of the content also dictates the length and complexity of the review process.

Returning to the content length question

Once we have a good idea of the content length, there are three options that we can pursue to actually create the content.

If your content consists of 400 to 600 words, then I create the content using the process detailed in my Bredemarket 400 Short Writing Service.

https://bredemarket.com/bredemarket-400-short-writing-service/

This has two review cycles with up to three days per review cycle.

Bredemarket 400 Short Writing Service
If your content is longer, say 2800 to 3200 words, then I create the content using a similar (but more detailed) process through my Bredemarket 2800 Medium Writing Service.

https://bredemarket.com/bredemarket-2800-medium-writing-service/

This has three review cycles with up to seven days per review cycle.

Bredemarket 2800 Medium Writing Service
If your content falls between these two lengths, or is longer than 3200 words, or needs a more rapid delivery time, we’ll talk and come up with a solution. (And we’ll even come up with a spiffy name if you like)
For more services, see https://bredemarket.com/what-i-do/

If you can use my services, what are the next steps?

If I can help your business, or if you have further questions about Bredemarket’s B2B content creation services, please contact me.

And one more thing…

Scroll down to the bottom of my general “local” page for a special “locals only” discount code!

Free resume advice at the Upland (California) library

When I established the Bredemarket Yelp account, I sadly had to inform two inquirers that my services (what I do) did not include resume writing services.

But I just discovered that if you are near Upland, California, you can obtain resume writing services for free.

Today (March 29) and every Tuesday at 4:00 pm, the Upland Library hosts a resume writing workshop, “Resume Runners.” And unlike Bredemarket’s services, Upland Library services are free.

Don’t count your bears, and don’t forget them either in Upland

I recently talked about planning for various scenarios, but I didn’t image something like this. Consider the following:

  • Amazon delivery drivers are measured on their ability to deliver packages. Kinda like U.S. Postal Service employees, but Amazon has better measurement tools.
  • Upland, California lies just south of a sparsely inhabited mountain range. Even though the mountain range has semi-desert conditions, the mountains are teeming with wildlife.

Put those two together, and you have this story from Los Angeles’ ABC station.

Yes, that’s an Amazon driver in the foreground, raising his hands to try to scare a bear away so he can make his delivery. He was successful.

The full Storyful video can be found here. (And of course it’s a Ring video. You didn’t expect a Nest video, did you?)

By the way, if your business has a story to tell, Bredemarket can help. (Psst: Upland businesses should scroll to the end of this page for a special “locals only” discount.)

If you would like Bredemarket to help your business tell your story…

Three Redlands “Shacks” Restaurants Tell a Story. What’s Your Story?

Fielding Buck of the Southern California News Group (including my local Inland Valley Daily Bulletin) recently told a story about the opening of a restaurant in Redlands called Pizza Shack.

Google Street View, 1711 West Lugonia, Redlands, California. Image captured February 2022. Fair use.

Sounds like a nice place for pizza, but Buck’s story didn’t end there.

Pizza Shack, at 1711 W. Lugonia, Suite 104, has the same owners as Taco Shack and Breakfast Shack in other parts of town.

From Redlands gets a third Shack: Pizza Shack on Lugonia – San Bernardino Sun (sbsun.com). Repurposed at other SCNG websites.

I couldn’t confirm the common ownership myself, so I’ll take Fielding Buck’s word for it. After all, he’s a professional with a quarter century of journalism experience (check his biography, which lists his 1995 award from his time at the Desert Sun), so I’m sure he got his facts straight. And you know that I like people with a quarter century of experience.

As Buck noted, the other two “Shack” restaurants are also in Redlands.

  • Taco Shack is at 510 East State Street.
  • Breakfast Shack (couldn’t find a website, but I found an Instagram page) is at 615 West State Street.

The three “shacks” are all within three miles of each other, which means that you could start the day at Breakfast Shack, go to Taco Shack for lunch, and then walk the breakfast and tacos off before enjoying a Pizza Shack dinner.

From west to east: Pizza Shack, Breakfast Shack, and Taco Shack. Via Google Maps.

I had nothing to do with Fielding Buck’s story, or with the three “shacks” in Redlands, but this story caught my eye.

Does your Inland Empire business have a story to tell?

Perhaps you don’t own a restaurant, but you may be in another type of business that has a story that you want to share.

  • Perhaps it’s a shorter story of around 400 to 600 words.
  • Or maybe it’s a medium length story of 2800 to 3200 words.
  • Something that you could share in a blog post, a social media Facebook or LinkedIn post, or in a downloadable form on your website.
  • Something that speaks to your potential customers’ needs, and clearly communicates the benefits that your business’ product or service provides to your potential customers.

Bredemarket’s content creation process ensures that the final written content (a) advances your GOAL, (b) communicates your BENEFITS, and (c) speaks to your TARGET AUDIENCE. It is both iterative and collaborative. For the full process, read this.

Bredemarket can help your Inland Empire business tell that story. Even if you’re west of Redlands and don’t serve food.

(Psst: local readers should scroll to the end of this page for a special “locals only” discount.)

If you would like Bredemarket to help your business tell your story…

Inland Empire B2B Content Services from Bredemarket.

How to follow the Bredemarket Local Firm Services page on LinkedIn

Inland Empire West businesses (businesses in the Ontario, California area) have a need for business news. There are a variety of services that provide this news, but I wanted to let you know about MY service.

In September 2021, I started a page on LinkedIn called “Bredemarket Local Firm Services.” While the primary purpose is (admittedly) to promote the marketing and writing services that my company Bredemarket can provide to local businesses, the company page also provides information from others that may be of interest to you.

So, how do you follow the Bredemarket Local Firm Services page?

  1. Log into your LinkedIn account.
  2. Go to the page: https://www.linkedin.com/showcase/bredemarket-local-firm-services/.
  3. Click the “Follow” button.
How to follow the Bredemarket Local Firm Services LinkedIn group at https://www.linkedin.com/showcase/bredemarket-local-firm-services/.

Simple enough, isn’t it?

Of course, if you would rather not follow my service, you can check out other information services such as the IE Business Daily (https://iebusinessdaily.com/), InlandEmpire.US (https://inlandempire.us/), the Inland Empire Business Journal (https://iebizjournal.com/), the OCIE SBDC (https://ociesmallbusiness.org/blog-news/), and Startempire Wire (https://startempirewire.com/).

How Inland Empire West businesses can attract new customers via testimonials

(Updated 4/18/2022 with additional customer focus information.)

I recently had the occasion to observe the digital marketing of a particular company, which I will refer to as “WidgetCo” in this post. (WidgetCo is NOT a current Bredemarket customer, and for various reasons will probably not become a future Bredemarket customer.)

Without going into detail, most of WidgetCo’s digital marketing (online information about the company on its website and its social media channels) emphasized its financial achievements, all related to startup funding.

TechCrunch’s recent funding news. (“WidgetCo” is NOT one of the companies listed.) By the time you read this, it will be updated. From https://techcrunch.com/startups/recent-funding/

If you’ve been around me for any length of time, you know how I reacted.

So what?

Let me give you an example of why bragging about your Series X funding is meaningless to your potential customers.

  • When you go to Amazon, Best Buy, or a similar online product-buying service, you can search for products based on various criteria.
  • For example, you can search for TVs based on screen size, or can search for computers based on the available storage, or search for CDs based on the artist.
  • Have you ever seen an online marketplace that lets you search for a product based upon the company’s Series C funding amount?

The reason that you can’t search for a product based upon its company’s Series C funding is because the customer doesn’t give a, um, hoot about the company’s Series C funding. You never hear a customer say, “You know, this product is good, but this other product comes from a company that just completed a $25 million Series C funding round. I’ll buy the other one instead.”

So why do people talk about this so much?

Customer-centric marketing

Marketing efforts need to begin with the customer, what the customer needs, and how you can fulfill the customer’s needs.

I think this makes the point quite nicely. From the Gary Fly / Brooks Group article “7 Tips for Implementing a Customer-Centric Strategy,” at https://brooksgroup.com/sales-training-blog/7-tips-implementing-customer-centric-strategy/

From Bredemarket’s perspective, this means that I shouldn’t be emphasizing the needs of my clients, but instead should talk about the needs of my clients’ end customers.

So, for example, my company Bredemarket shouldn’t EMPHASIZE my nearly 40 years in the Inland Empire West. It’s fine to mention it in passing, but that shouldn’t be the most important reason why you should use my marketing and writing services.

Instead, I SHOULD be emphasizing that you should use Bredemarket’s marketing and writing services because I can help you tell the stories that you need to tell to attract customers to your product or service.

  • You have the need to attract customers.
  • Bredemarket can help you attract customers.

I think you notice the theme here.

From the Gary Fly / Brooks Group article “7 Tips for Implementing a Customer-Centric Strategy,” at https://brooksgroup.com/sales-training-blog/7-tips-implementing-customer-centric-strategy/

There are various ways to tell these stories. Today I just want to talk about one of them.

Testimonials

You can say that your company provides an excellent product or service.

But it’s more important when one of your customers says that your company provides an excellent product or service. Outside praise is more important than self-praise (something I realized myself when I set Bredemarket’s second goal for 2022), and a testimonial that quotes one of your customers speaks the same language as your other customers.

As of February 16, 2022, I have created fourteen (14) case studies for clients. (“Case study” can be considered a fancy word for “testimonial”; both have the same goal.) For example, one of the case studies featured a law enforcement agency that used a product from a particular biometric firm. The law enforcement agency faced a particular need, the biometric firm provided a product that met this need, and the law enforcement agency apprehended a criminal with the product much more quickly than it could have without the product. (In fact, it’s possible that without the biometric firm’s product, the criminal may NEVER have been apprehended.)

So how does the biometric firm use this case study? It goes to OTHER law enforcement agencies and says, “Hey, YOU have this problem. Look at how another law enforcement agency solved this problem.” Because the case study was written from the perspective of a law enforcement agency, the message resonantes with other law enforcement agencies.

Cops talking to cops. It works.

From the Gary Fly / Brooks Group article “7 Tips for Implementing a Customer-Centric Strategy,” at https://brooksgroup.com/sales-training-blog/7-tips-implementing-customer-centric-strategy/

Now YOU are asking ME, “So what?”

To be fair, the Inland Empire West businesspeople who are reading this are saying, “I don’t work with law enforcement agencies. How can your testimonial services help ME?”

I have not only worked with companies that sell to law enforcement agencies, but with other types of firms, ranging from sole proprietors to huge multinationals, that need to communicate with their end users.

If you’re sick of focusing on the customer by this point, then perhaps you shouldn’t be in business. From the Gary Fly / Brooks Group article “7 Tips for Implementing a Customer-Centric Strategy,” at https://brooksgroup.com/sales-training-blog/7-tips-implementing-customer-centric-strategy/

In addition, YOU remain an essential part of the testimonial creation process. (Along with the customer that we will feature in the testimonial, of course.) When you engage with Bredemarket, we start by agreeing on the goal of the content, the benefits to communicate, and the target audience.

Bredemarket’s content creation process ensures that the final written content (a) advances your GOAL, (b) communicates your BENEFITS, and (c) speaks to your TARGET AUDIENCE. It is both iterative and collaborative….

(At the beginning) You and Bredemarket agree upon the topic, goal, benefits, and target audience (and, if necessary, outline, section sub-goals, relevant examples, and relevant key words/hashtags, and interim and final due dates).

From https://bredemarket.com/bredemarket-400-short-writing-service/

You can read about how we will work together here, in my description of the Bredemarket 400 Short Writing Service. (If you want me to prepare a really LONG testimonial or case study, I can do that also.)

But will you enjoy the final product? I just happen to have a testimonial…

“I just wanted to truly say thank you for putting these templates together. I worked on this…last week and it was extremely simple to use and I thought really provided a professional advantage and tool to give the customer….TRULY THANK YOU!”

Comment from one of the client’s employees who used the standard proposal text

Oh, and one more thing. If you’re an Inland Empire West business, be sure to read this page and find the discount code at the bottom of the page.

If my services can help you:

Hey! Didn’t I just read something similar?

Perhaps you recently read a Bredemarket blog post that included many of the same words that you saw in this post, and you’re now wondering if you’re going through deja vu all over again.

Yes, I wrote two similar (but not identical) posts.

  • This post is targeted to Inland Empire West companies who need Bredemarket services for testimonials (or case studies).
  • One post is targeted to biometric/identity customers who need Bredemarket services for case studies (or testimonials).

Why TWO posts, each of which is targeted to SEPARATE Bredemarket social media channels?

Because I need to address the needs of DIFFERENT types of customers, by using my skill set as applicable.

(4/18/2022: For additional information on customer focus, click here.)

And if I grow both sectors of my business, my Series B funding round will be HUGE.

By Beltane43 – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=30298042