Tag Archives: roblox

When Companies Can’t Target Prospects Under Age 16

If you’re on a platform such as Facebook, you sometimes receive advertisements that are VERY specific. Such as, “This is the perfect drink holder for California white males over the age of 50!” It’s almost as if they know everything about you…because they do.

Unless you implement privacy restrictions and don’t allow platform advertisers to reference your personal information.

Of course, if the advertiser isn’t able to narrowcast directly to you, the advertiser will broadcast to everybody.

And Facebook will start showing you advertisements in Chinese.

Qiaobi.

And if you complain to Facebook and ask why you’re seeing Chinese ads, Facebook will simply reply, “We are prohibited from using your personal information. Since there are a billion Chinese, we take a guess that you’re Chinese and show you those ads.”

Which brings us to age and social media.

The Under 16s Are Blocklisted

Back when Marky Mark created The Facebook, he initially targeted college-age users. But as time went on, Facebook and its competitors started aiming for younger ages.

This makes sense. Advertisers want to target consumers who are suspectible to changing their minds and are not set in their ways. So while a super kewl soft drink manufacturer isn’t going to target me, it is going to target 18 year olds…and 16 year olds…and 14 year olds…and 12 year olds.

A recent DKC report stated that 42% of all household spending is influenced by 8- to 14-year-olds, and that this age group is DIRECTLY spending over $100 billion per year.

So you can bet that advertisers are clamoring to purchase ad time on Facebook, TikTok, and the other social media services to get a pipeline to the brains of these 8 to 14 year olds…whoops, 12 to 14 year olds, since most social media services require you to be at least 12 years old to have an account.

But what if access to that entire age group is cut off entirely?

We’re seeing all over the world that jurisdictions are enacting or trying to enact bans on the use of social media for people under 16 years of age. The latest country to propose such a move is Indonesia:

“Authorities in the country, which is Southeast Asia’s largest economy, said Friday they expect social media platforms to deactivate the accounts of under-16s from March 28, starting with YouTube, TikTok, Facebook, Instagram, Threads, X, Bigo Live and Roblox.”

In other words, all the popular sites that teens love.

And in certain jurisdictions, the companies will implement age verification and age estimation technology to ensure that kids don’t like about their ages to get in.

Assuming these prohibitions stand, this causes a huge problem for B2C marketers that target teens: how do you market to them when the direct pipelines to this age group are cut off?

I’m just thankful that Bredemarket and its clients sell to adults. You don’t really see 13 year olds buying biometric technology.

Roblox Implements Age Estimation

Online games can conceal all sorts of things. For example, back in 2020 a 12 year old allegedly received this message in a chat on the Roblox online platform:

“You’re 12, I expect you to be a little slow on the upbringing, but soon I’ll corrupt you beyond your wildest dreams.”

This chat message wasn’t from another 12 year old, but reportedly from an adult man known in Roblox as “Doc,” with the purported legal name of Jadon Shedletsky. “Doc” was known to have made similar comments publicly, such as self-referencing as “the old man with kids in his basement.”

But “Doc” wasn’t Jadon Shedletsky. He was in reality Arnold Castillo, and several years later was sentenced to 15 years in federal prison after pleading guilty to Transportation of a Minor with Intent to Engage in Criminal Sexual Activity and Coercion and Enticement of a Minor. In additon to Roblox, Castillo used Discord and Instagram to communicate with the girl, and Uber for the “transportation of a minor” part.

Understandbly Roblox and the parents of Roblox’s youthful users don’t want the kids to strike up chats with people like Castillo. So Roblox is limiting chats between young kids and adults.

“[O]ur age check requirement to chat, which launched in select regions in early December, is rolling out globally wherever chat is available. Users in the U.S. and select regions will see in-app prompts asking them to complete an age check to chat with others. Over the next week, these prompts will roll out to all regions where chat is available.”

But how do you enforce such rules when kids normally don’t have identification?

According to Biometric Update, with age estimation.

“Roblox uses facial age estimation (FAE) technology from Persona for its Trusted Connections feature, which requires users to do an age check before they can interact with others on the platform….

“The technology used by our vendor, Persona, has been tested and certified by third-party laboratories. The age estimation models used achieved a Mean Absolute Error of 1.4 years for users younger than 18, based on testing by the Age Check Certification Scheme in the UK.”

There are differences between age verification and age estimation, but there are also times when you can only use one or the other.

As biometric product marketing experts know.