Bredemarket has consistently argued AGAINST “me too” product marketing, and FOR differentiating your identity/biometric product from its competitors. But your differentiators must resonate with your prospects.
This post lists three false differentiators, and why you should avoid them.
False differentiator 1: we’re a great place to work
Does your company description place undue emphasis on the shiny happy people who work for you? Their competitive salaries? Their unlimited PTO? Their community days? Their “best place to work” awards?
Who cares?
While you would think happy employees are important to prospects, they really aren’t. Enron was a best company to work for, but definitely did not deliver for its customers. Other companies are slave drivers, but customers love their products.
Save the “best place to work” mumbo jumbo for your careers page, not your prospect-facing content.
False differentiator 2: we’re a unicorn
Other companies take a different tack. Some emphasize their financial might: they’re a unicorn, a Series C, a NASDAQ-listed firm. Others take the opposite tack, asserting they are small and scrappy. (Bredemarket is in the latter category.)
So what?
Your prospects don’t care how big you are. Size doesn’t matter to them. Your performance does.
Stick the “unicorn” talk in your investor pitch decks, not on stuff your prospects read.
False differentiator 3: we have great features
By now you’ve probably figured out that your customers care about your product, not your employee satisfaction or your valuation. So you start talking about your product and its impressive array of features. 1000 ppi fingerprint capture. Sub-second matching. Integration with over 100 third-party systems.
How so?
Prospects don’t care about your product and what it does. They care about what it does FOR THEM. Does it solve crimes and keep bad people off the streets? Does it ensure that bank account applicants really are who they say they are? Does it complete its checks quickly before e-commerce buyers abandon their shopping carts?
Talk benefits, not features. Save the feature lists for your sprints.
How do you isolate true differentiators?
Your prospects need to see why your product is great for them, and why competitor products are terrible for them. How your product achieves their objectives: get stuff done, make money.
So what are the differentiators and benefits of your product?
Bredemarket can help your identity/biometric firm with the strategy and tactics of marketing your product. My services and process help you position your product for your prospects.
Do you want to learn more? Go to https://bredemarket.com/mark/ and schedule a free meeting with me to learn how Bredemarket can benefit you, so you can fulfill the needs of your prospects.
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