The Healthy Otter: When AI Transcriptions are HIPAA Compliant

When I remember to transcribe my meetings, and when I CAN transcribe my meetings, my meeting transcriber of choice happens to be otter.ai. And if I’m talking to a healthcare prospect or client, and when they grant permission to transcribe, the result is HIPAA compliant.

Otter.ai explains the features that provide this:

Getting HIPAA compliant wasn’t just about checking a box – we’ve implemented some serious security upgrades:

  • Better encryption to keep protected health information (PHI) locked down
  • Tighter access controls so only the right people see sensitive data
  • Team training to make sure everyone knows HIPAA inside and out
  • Regular security audits to stay on top of our game

This builds on our existing SOC 2 Type II certification, so you’re getting enterprise-grade security across the board.

HIPAA privacy protections affect you everywhere.

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