(Imagen 4)
The next time I send something to a company that claims a “bias for action” as one of its Key Super Duper Principles, I plan to call the company five minutes later and say, “Hey, it’s 9:53. I submitted a request at 9:48. Why aren’t you talking to me yet?”

The same goes for all Key Super Duper Principles. If a company says something is critically important…then its customers, prospects, partners, employees, and competitors will all be watching to see if the company is serious.
