One of the drawbacks of LinkedIn’s collaborative articles is that the answers end up in a difficult-to-access place.
So I’m repurposing my recent answer to an article on ensuring accurate messaging. My original answer is buried within https://www.linkedin.com/advice/3/sales-promoting-misleading-product-claims-how-hpzxf?contributionUrn=urn%3Ali%3Acomment%3A%28articleSegment%3A%28urn%3Ali%3AlinkedInArticle%3A7277750320556855296%2C7277750322389807104%29%2C7291507111144919040%29&dashContributionUrn=urn%3Ali%3Afsd_comment%3A%287291507111144919040%2Curn%3Ali%3AarticleSegment%3A%28urn%3Ali%3AlinkedInArticle%3A7277750320556855296%2C7277750322389807104%29%29&articleSegmentUrn=urn%3Ali%3AarticleSegment%3A%28urn%3Ali%3AlinkedInArticle%3A7277750320556855296%2C7277750322389807104%29 (told you it was difficult to access).
- First, create the correct messaging, both internal and external. If Sales has no material, they’re going to say whatever they want.
- Second, get executive buy in on the messaging. And make sure they’ve bought in. One of my projects was doomed when I received no response, then kinda sorta got an OK, then later got a “why are we doing this?”
- Third, communicate the messaging. That’s why you need the internal part.
- Fourth, enforce the messaging.

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