Who is Signing That Docusign Document?

Many of us have been using Docusign for years to electronically sign documents. But how does Docusign know that the person applying John Bredehoft’s signature is really John Bredehoft?

Enter Docusign’s implementation of Identity Assurance Level 2 (IAL2).

As reported by Biometric Update, Docusign published a November 6 post outlining how Docusign has incorporated identity verification technology into its document workflows.

“The Docusign ID Verification for IAL2 Compliance workflow is easy to add to workflows within eSignature and Maestro, part of the Docusign Intelligent Agreement Management (IAM) platform. 

“Before a recipient can access an agreement, they will be required to verify their identity using their existing ID.me or CLEAR account. If needed, they can create a free account with either provider from within the same Docusign workflow. Once verified, they can securely sign and complete their agreement, all in a single, seamless experience.”

So Docusign has integrated with proven IAL2 vendors. See the Kantara Initiative trust status list of certified full service providers, which includes both CLEAR and ID.me for IAL2 and AAL2 (Authenticator Assurance Level 2).

But I have one teeny quibble with whoever writes Docusign’s headlines. The November 6 announcement was entitled “Identity Verification at the Highest Level: Docusign ID Verification for IAL2 Compliance.”

From the Docusign blog, November 6.

As you and I well know, IAL3 (rather than IAL2) is the highest level of identity verification.

But Docusign isn’t ready to jump to THAT level of identity verification…yet.